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Augusta, GA

Despite progress, city far from recovery after cyberattack

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Despite progress, city far from recovery after cyberattack


AUGUSTA, Ga. (WRDW/WAGT) – It’s getting close to two weeks since a cyberattack took down the city of Augusta’s computer systems, and things are getting better – even if they’re not yet back to normal.

As of Wednesday, probate court is no longer closing around the middle of the day, as it had been.

The Richmond County Tax Commissioner’s Office says all three locations are open for motor vehicle processing, kiosks are running and motor vehicle transactions can be performed online at arctax.com.

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Property tax operations will continue once officials get notice of having an operable network up and running.

The Augusta Utilities staff now has access to customer information. While payments could be made in person since the cyberattack, employees lacked access to accounts to tell customers what they owed.

The department is still holding off on service shutoffs until the staff can read meters.

For a few days, this sign had said probate court was closing early, but now the sign is blank.(WRDW/WAGT)

And although the kiosks in the offices didn’t appear to be working Thursday, online payments are functioning.

“Normally come in and get a ticket in place and go straight up front now you basically have to wait in line you know extra few minutes it wasn’t too bad,” said Kendrick Padgett, Augusta resident.

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The first of the month means paying his water bill in person for Padgett. This month was different and brought new questions.

“Yeah it’s longer than usual,” said Padgett. “When I went to and used my card. I was like is there any way my card will be hiked by using my bank card? Other than that, she said no, it didn’t have anything to do with it and it was fine.”

At the jail, families reported some inmates were unable to purchase hygiene items from a kiosk that normally serves as the source for such supplies. The families also said visitation had been curtailed. We reached out to the Richmond County Sheriff’s Office to verify this, and the agency wouldn’t answer.

We do know that the sheriff, the information technology department and a judge executed a plan to release some offenders with minor charges.

The judicial system still are without accessing certain files and documents, stalling bond hearings.

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Chief Judge Daniel Craig of Augusta Superior Court said: “To determine if that person is a threat to the community, or he’s a threat to witnesses, or if he’s a threat to commit additional felonies, or if he’s a threat to abscond the jurisdiction of the court. And a lot of that depends on access to his criminal history. And when we don’t have criminal histories then sometimes, we have to simply delay a decision on something like that.”

As of Thursday morning, they had their first virtual hearing since the cyber-attack.

We may learn more on Friday after the Augusta Commission holds a meeting about the cyberattack.

Although the executive session will be behind closed doors, Mayor Garnett Johnson is likely to offer an update afterward.

“I want to give the people the confidence and knowing that we are working as diligently and as expediently as we can to get to the bottom of this so we can come back to 100% for functionality,” said Johnson said earlier this week.

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Augusta, GA

12 on Your Side Investigates: Unsafe medical waste dumped in Augusta

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12 on Your Side Investigates: Unsafe medical waste dumped in Augusta


AUGUSTA, Ga. (WRDW/WAGT) – We have a safety alert about some dangerous medical waste.

When a News 12 viewer found a pile of needles and even some vials of blood, he was worried kids in a nearby neighborhood might find it, too.

When he reached out to the News 12 on Your Side Investigators, we went to work.

We met him at the site just steps from the Pine College campus and in the heart of the Laney-Walker Neighborhood.

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Nestled in the bushes, we saw a nest of needles and other used medical materials.

Old and hazardous medical waste was discovered in an Augusta lot.
Old and hazardous medical waste was discovered in an Augusta lot.(Contributed)

Vials of what looked like blood, syringes and IV tubing were tangled in a mound, posing potential dangers.

“Anthony” did not want us to show you his face, but he wanted to show you what he stumbles across while taking a shortcut to the store.

“I didn’t want no kid to walk up on it and get poked by it,” Anthony said.

When we expanded our search just beyond that pile, we found more than just needles and vials of blood. In a separate location, we discovered other medical debris, including X-rays and tattered parts of charts revealing personal patient information.

One document referenced treatment for back pain and included a patient’s name.

Used needles and biological materials like blood are considered biohazardous waste, capable of spreading infections such as Hepatitis B, Hepatitis C and HIV, according to the Food and Drug Administration. Georgia law mandates strict procedures for safely disposing of such waste and even includes protections for animals.

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We contacted the Richmond County Sheriff’s Office to report the discovery. Within minutes, two deputies arrived and began documenting and collecting the hazardous materials, wearing protective gloves and activating their body cameras for transparency.

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“There’s a lot here,” one deputy remarked. “We’ll collect as much as we can, and our narcotics office has a way of disposing of stuff like this.”

Deputies also accompanied us to the second nearby site, where additional needles and medical waste, including a nasal Narcan spray and what appeared to be a broken thermometer, were found in plain view.

Old medical waste in an Augusta lot posed a serious hazard.
Old medical waste in an Augusta lot posed a serious hazard.(Contributed)

Most of the shreds of medical documents we recovered appeared to be decades old, with some dated as far back as the late 1990s. The only identifier was a reference to a hospital in Barnwell that shut its doors in 2016.

Despite the medical records and vials of blood, deputies didn’t seem to think it was a traditional illegal dumping site. Instead, it may have been someone rifling through stolen medical supplies, possibly looking for drugs, and abandoning what they didn’t need.

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Thanks to Anthony’s report and a rapid response from law enforcement, all the waste was carefully removed and properly disposed of.

“It’s just crazy how much there is,” one deputy said on body cam while collecting the final items.

Anthony said his conscience wouldn’t let him walk past the dangerous debris without taking action.

“I’m not gonna walk by it,” he said. “It’s just not right.”

What to do if you find medical waste

If you ever come across medical waste like syringes, vials, or medical records in a public area, don’t touch it. Contact local law enforcement immediately. Those agencies have the tools and training to handle and dispose of it safely.

As for the personal information we uncovered, News 12 is in the process of trying to reach those affected. The records appear to be old, and there were only a few, but like the rest of the materials, they’ve now been securely disposed of.

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This story serves as a powerful reminder: One person speaking up can help protect an entire community.

If you see something dangerous, say something.



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Augusta, GA

2 troubled Augusta apartment buildings are back in the spotlight

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2 troubled Augusta apartment buildings are back in the spotlight


AUGUSTA, Ga. (WRDW/WAGT) – The company that owns Bon Air Apartments and Richmond Summit Apartments has an important meeting coming up Tuesday.

The Augusta Commission could revoke Redwood Housing’s business license at the public hearing.

Ahead of Tuesday’s meeting, neighbors at Richmond Summit were dealing with another issue – no power. It came back on around 6 p.m. Wednesday.

One neighbor said they were notified a couple of days ago that the power would be out from 9 p.m. Tuesday until noon Wednesday for electrical work.

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However, when that timeline passed and there weren’t any updates, neighbors started asking questions about why it took so long without any other notifications.

“People on walkers and wheelchairs trying to get outside, maybe try to get somewhere where there is AC, but it’s a bad situation for everybody involved,” said Earl Cason, resident at Richmond Summit. “I’m pouring some tap water over my head, and I’ve been using a cardboard paper to fan with all day.”

Cason has lived at Richmond Summit for five years, and he said these types of issues aren’t new, saying back in March, neighbors were also left without power.

“The claim was made that Georgia Power had shut the power off, but in calling them, they told me they had nothing to do with it. They don’t schedule outages,” said Cason.

Cason said he would like to move, but it’s hard to afford it.

“I haven’t had the option to just move out. Being under, as everyone is here under Section 8 housing, nobody can afford to just pack up and make a move on their own,” said Cason.

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We asked an employee at Richmond Summit if they could provide any information or provide a statement, and they said no to both.

The public hearing will be on Tuesday at 1 p.m. on the second floor of the Augusta Municipal Building in the Lee Beard Commission Chamber.

This newest development comes after years of violence and complaints of poor living conditions at Bon Air.

These stories have drawn the attention of commissioners and U.S. Rep. Rick Allen.



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Augusta, GA

Cleanup top of mind as Augusta leaders finalize SPLOST projects

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Cleanup top of mind as Augusta leaders finalize SPLOST projects


AUGUSTA, Ga. (WRDW/WAGT) – Poor infrastructure and lack of maintenance are complaints we hear every year in Augusta, and city leaders agree.

While leaders narrow down the list of projects you could see on your ballot in November, neighbors say there’s an elephant in the room that needs to be addressed, and that’s years of alleged neglect.

Neighbors say, if money is going to go anywhere, it should go towards trash, overgrown weeds and blighted properties.

Some are taking it upon themselves to enact change, but they say they can’t do it by themselves.

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Some roads crumble with cracked sidewalks and grass so tall it looks as if it could swallow you.

“You can see where basically the hillside is washing away, and it’s falling down here onto the embankment here,” said Eric Gaines, an Augusta resident. ”It just gets worse as we go further down here, and then, not to mention, this street has been a dumping ground.”

There is a story on Railroad Street, and Gaines is helping to find a better ending.

“ My grandparents grew up over here on Nicholas Street, and I remember coming down here as a kid; there used to be houses all up and down railroad street,” said Gaines.

Now he’s building a house in the neighborhood that built him.

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“That’s the only way that we’re gonna be able to get some of these neighborhoods cleaned up, is that some of us are gonna personally have to come in and put our own dollars into these communities in order to kind of jumpstart some type of progress,” he said.

And he is already getting the attention of those in charge.

“ I’ve been working with them as well as Commissioner Pulliam and Commissioner Scott, and they’ve been very instrumental with getting some of these things done,” said Gaines.

Gaines, however, wants to see the talk turn into something bigger

“The folks here also deserve nice, safe and clean neighborhoods to take a part in, and I know that there are many constraints, but this right here is years of not being paid any attention to,” he said.

Gaines tells us he’s met with commissioners and the engineering department as well.

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He says they are working together to hopefully start a site survey at the start of next year.

As for the SPLOST 9 list, as they work to finalize the list of projects that you can vote on, infrastructure was one of their top priorities as they finalize that list.



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