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JPMorgan shutters website it paid $175 million for, accuses founder of inventing millions of accounts

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JPMorgan shutters website it paid 5 million for, accuses founder of inventing millions of accounts

Jamie Dimon stated in June that he was getting ready the financial institution for an financial “hurricane” attributable to the Federal Reserve and Russia’s conflict in Ukraine.

Al Drago | Bloomberg | Getty Photos

JPMorgan Chase on Thursday shut down the web site for a school monetary help platform it purchased for $175 million after alleging that the corporate’s founder created practically 4 million faux buyer accounts.

The nation’s greatest financial institution acquired Frank in Sept. 2021 to assist it deepen relationships with faculty college students, a key demographic, a Chase government advised CNBC on the time.

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JPMorgan touted the deal as giving it the “fastest-growing faculty monetary planning platform” utilized by greater than 5 million college students at 6,000 establishments. It additionally supplied entry to the startup’s founder Charlie Javice, who joined the New York-based financial institution as a part of the acquisition.

Months after the transaction closed, JPMorgan stated it discovered the reality after sending out advertising and marketing emails to a batch of 400,000 Frank clients. About 70% of the emails bounced again, the financial institution stated in a lawsuit filed final month in federal court docket.

Javice, who had approached JPMorgan in mid-2021 a few potential sale, lied to the financial institution about her startup’s scale, the financial institution alleged. Particularly, after being pressed for affirmation of Frank’s buyer base in the course of the due diligence course of, Javice used an information scientist to invent hundreds of thousands of pretend accounts, based on JPMorgan.

“To money in, Javice determined to lie, together with mendacity about Frank’s success, Frank’s measurement, and the depth of Frank’s market penetration with a purpose to induce JPMC to buy Frank for $175 million,” the financial institution stated. “Javice represented in paperwork positioned within the acquisition knowledge room, in pitch supplies, and thru verbal shows [that] greater than 4.25 million college students had created Frank accounts.”

As an alternative of gaining a enterprise with 4.25 million college students, JPMorgan had one with “fewer than 300,000 clients,” JPMorgan stated within the swimsuit.

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Frank emails

Within the swimsuit, JPMorgan alleged that Javice first requested her engineering chief to create “faux buyer particulars” utilizing algorithms. When he refused, she discovered an information science professor at a New York space faculty to create the accounts, the lender stated.

The financial institution included incriminating emails between the unnamed professor and Javice in its swimsuit.

As an illustration, Javice had allegedly requested the professor: “Will the faux emails look actual with a watch verify or higher to make use of distinctive ID?” 

JPMorgan had entry to the emails as a result of it had acquired Frank’s expertise methods as a part of the acquisition, based on an individual with data of the state of affairs.

Javice’s protection

A lawyer for Javice advised the Wall Avenue Journal that JPMorgan had “manufactured” causes to fireside her late final 12 months to keep away from paying hundreds of thousands of {dollars} owed to her. Javice has sued JPMorgan, saying that the financial institution ought to entrance authorized payments she incurred throughout its inside investigations.

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“After JPM rushed to amass Charlie’s rocketship enterprise, JPM realized they could not work round current pupil privateness legal guidelines, dedicated misconduct after which tried to retrade the deal,” lawyer Alex Spiro advised the Journal. “Charlie blew the whistle after which sued.”

Spiro, a companion with Quinn Emanuel, did not instantly return a name from CNBC.

JPMorgan spokesman Pablo Rodriguez had this response:

“Our authorized claims in opposition to Ms. Javice and Mr. Amar are set out in our grievance, together with the important thing details,” he stated. “Ms. Javice was not and isn’t a whistleblower. Any dispute will likely be resolved by the authorized course of.”

‘Pinch me’

The alleged fraud perpetrated by Javice and one in every of her executives “materially broken JPMC in an quantity to be confirmed at trial, however not lower than $175 million,” JPMorgan stated in its swimsuit.

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Whatever the end result of this authorized scuffle, that is an embarrassing episode for JPMorgan and its CEO Jamie Dimon. In a bid to fend off encroaching opponents, JPMorgan has gone on a shopping for spree of fintech firms lately, and Dimon has repeatedly defended his expertise investments as mandatory ones that may yield good returns.

The truth that a younger founder in an trade recognized for shaky metrics and a “faux it ’til you make it” ethos managed to dupe JPMorgan calls into query how stringent the financial institution’s due diligence course of is.

In an interview on the time of the deal, Javice marveled at how far she had are available just some years main her startup.

“At this time is my first day employed by another person, ever,” Javice advised CNBC. “I imply it nonetheless feels very very similar to, pinch me, did this actually occur?”

Because of the authorized scuffle, JPMorgan shut down Frank early Thursday morning.

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“Frank is not obtainable” the web site now reads. “To file your Free Software for Federal Pupil Assist (FAFSA), go to StudentAid.gov.”

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Accelerating AI for financial services: Innovation at scale with NVIDIA and Microsoft

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Accelerating AI for financial services: Innovation at scale with NVIDIA and Microsoft

Always on the cusp of technology innovation, the financial services industry (FSI) is once again poised for wholesale transformation, this time with Generative AI. Yet the complexity of what’s required highlights the need for partnerships and platforms calibrated to fast-track solutions at scale to capitalize on AI-era change.

Financial institutions have an unprecedented opportunity to leverage AI/GenAI to expand services, drive massive productivity gains, mitigate risks, and reduce costs. Across financial services markets, GenAI can play a role in several areas, including:

  • Optimizing product and service innovation
  • Enhancing contact center interactions
  • Delivering personalized banking experiences
  • Modernizing code
  • Detecting fraud
  • Creating predictive analytics and forecasting for investment insights
  • Empowering agent and advisors

According to NVIDIA’s State of AI in Financial Services 2024 Trends report, 43% of respondents are already using GenAI in their organization. What’s more, three quarters consider their AI capabilities to be ahead of or right in line with their peers. More than half (51%) say they are confident that AI will be critical to their companies’ future success.

GenAI-powered financial services use cases

Across the sector, GenAI is empowering innovation and enabling new work patterns. Among them:

  • Banking: Organizations are delivering personalized solutions with recommendations and enhancing customer service operations with avatar-assisted services and Natural Language Processing (NPL) chatbots that fulfill service requests promptly. GenAI is also helping to improve risk assessment via predictive analytics. In one example, BNY is deploying NVIDIA’s DGX SuperPOD AI supercomputer to enable AI-enabled applications, including deposit forecasting, payment automation, predictive trade analytics, and end-of-day cash balances.
  • Trading: GenAI optimizes quant finance, helps refine trading strategies, executes trades more effectively, and revolutionizes capital markets forecasting. Using deep neural networks and Azure GPUs built with NVIDIA technology, startup Riskfuel is developing accelerated models based on AI to determine derivative valuation and risk sensitivity. GenAI can also play a role in report summarization as well as generate new trading opportunities to increase market returns.
  • Payments: GenAI enables synthetic data generation and real-time fraud alerts for more proactive, accurate, and timely fraud monitoring. As new fraud patterns are identified, GenAI is used to create synthetic data and examples used to train enhanced fraud detection models. GenAI also helps identify patterns that assist in Suspicious Activity Report generation for anti-money laundering, greatly reducing investigation time.

NVIDIA + Microsoft: Partnering for AI transformation at scale

Given the pace of change, FSI companies need to lean into the right partnerships and resources to enable innovation. NVIDIA and Microsoft have a longstanding relationship centered on AI, and over the last two years, the pair have aligned GenAI offerings built from the ground up on Azure and the NVIDIA AI-enabled GPU stack.

Microsoft’s Azure infrastructure and ecosystem of software tooling, including NVIDIA AI Enterprise, is tightly coupled with NVIDIA GPUs and networking to establish an AI-ready platform unmatched in performance, security, and resiliency. The NVIDIA DGX SuperPod is the fastest path to AI innovation at scale, delivering a full-stack, turnkey solution that eliminates design complexity and facilitates time to deployment.  

The partners have a shared commitment to secure and responsible AI development, and experts and services are available to streamline capacity planning, provisioning, application performance testing, and user/DevOps training at each phase of the GenAI deployment cycle.

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The bottom line

Microsoft and NVIDIA’s decades-long collaboration is unleashing a full spectrum of AI foundations and services that together will quick-start the AI revolution for financial services solutions.

Read more from NVIDIA and Microsoft
https://blueprintforai.cio.com/

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Concurrent Partners with TIFIN @Work to Elevate Workplace Financial Solutions

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Concurrent Partners with TIFIN @Work to Elevate Workplace Financial Solutions

Combining Advisory Expertise and AI-Driven Insights to Deliver Real Financial Impact

BOULDER, Colo. and TAMPA, Fla., Dec. 18, 2024 /PRNewswire/ — Concurrent, one of the fastest-growing RIA aggregators in the United States, has partnered with TIFIN @Work, an AI-powered workplace growth platform, to deliver a more focused and personalized approach to workplace financial solutions.  The partnership combines TIFIN @Work’s AI-driven tools with Concurrent’s advisory expertise to deliver clear, actionable outcomes for employees, employers, and advisors.

TIFIN @Work partners with Concurrent to deliver personalized workplace financial solutions through AI-driven technology and expert advisory services, enhancing financial outcomes for employees, employers, and advisors. #WorkplaceSolutions #AI #FinancialInnovation #TIFINAtWork #Concurrent #EmployeeWellness #FinancialAdvisory

“Concurrent’s rapid growth has been built on our ability to deliver personalized, scalable solutions that meet the unique needs of clients,” said Casey Bates, Managing Director of Strategy and Growth at Concurrent. “Our partnership with TIFIN @Work strengthens our offering, combining cutting-edge AI technology with our proven advisory strategies to create financial solutions with real impact.”

TIFIN @Work’s AI technology delivers tailored actions to employees, helping them optimize their financial strategies—whether it’s optimizing paycheck contributions or planning for long-term goals. Concurrent ensures these insights are put to work, providing the expertise needed to make decisions that benefit both employees and their employers.

“This partnership is about creating better wealth outcomes with tailored solutions that truly make a difference,” said Marc McDonough, CEO of TIFIN @Work. “By combining our technology with Concurrent’s advisory experience, we’re offering a solution that directly addresses the financial needs of the workplace, creating practical value for all involved.”

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The integration of TIFIN @Work’s platform with Concurrent’s advisory services provides employers with a streamlined approach to supporting employees. The result is improved engagement, stronger financial confidence, and greater opportunities for advisors.

About Concurrent
Concurrent is a multi-custodial, hybrid registered investment adviser (RIA) created to give independent advisors all the resources they need to grow their businesses and adapt to the evolving financial needs of their clients. Headquartered in Tampa, Florida, Concurrent was established in 2017 by former advisors, business owners and industry leaders to cultivate a national network of independent providers of unbiased, fiduciary advice.

Investment advisory services through Concurrent Investment Advisors, LLC (“Concurrent”), an SEC Registered Investment Advisor. To learn more about Concurrent, visit www.poweredbyconcurrent.com.

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4 money experts reveal how to reflect on your personal finances — and set goals for 2025

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4 money experts reveal how to reflect on your personal finances — and set goals for 2025

 Wealth management, banking and finance concept. Smart banking with technology.

D3sign | Moment | Getty Images

The end of the year is a time of reflection for many, and while some will look back on their experiences and achievements, money experts say it’s just as important to take stock of your finances.

Staying on top of your spending may have seemed like an uphill struggle this year as wages have often failed to keep up with the increased cost of living. In the U.S., Bankrate’s 2024 Wage to Inflation Index found that between January 2021 and June 2024, prices increased 20%, but wages only rose by 17.4% over the same period.

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As a result, nearly half of Americans say they are living paycheck to paycheck, according to a recent Bank of America survey.

“The end of the year can be a great time to reflect on your finances, but it’s important not to be hard on yourself,” Tamara Harel-Cohen, co-founder of financial wellbeing app RiseUp, told CNBC Make It.

Harel-Cohen advised against scrutinizing every penny spent because it’s not possible to always meet your financial goals.

Meanwhile, Sarah Coles, head of personal finance at Hargreaves Lansdown, said there’s always room for improvement where money management is concerned.

“It can feel that as long as you get to the end of the year roughly in one piece financially, you’re probably OK. However, this approach leaves you vulnerable to neglecting key aspects of your finances,” Coles said.

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CNBC Make It asked four financial experts for their top tips on reflection and money management as the end of the year approaches.

‘Have self-compassion’

It’s a “common phenomenon” in December for people to feel ashamed about how they handled their money, Vicky Reynal, a financial psychotherapist and author of “Money on Your Mind,” told CNBC Make It.

“One thing that I would say is to have self-compassion,” Reynal said. “There’s almost a sense that everybody feels they should be better than they are.”

This can stop us from thinking productively about how to turn things around, Reynal said. The truth is that managing finances is “not an innate skill,” and it’s often not taught by schools or parents.

“So we pick it up as we go, and we’ll inevitably make mistakes. But all we can do is, rather than simmer in in guilt and shame, we can use that and reframe it in terms of: What can I do differently? What do I want to do differently next year financially?” Reynal added.

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‘5 cornerstones of sound finances’

Hargreaves Lansdown’s Coles suggested an audit of five key money areas.

“We should specifically take stock of the five cornerstones of sound finances: Are your short-term debts under control? Do you have the right things in place to protect your family – including life insurance and a will? Do you have enough emergency savings to cover three-to-six-months’ worth of essential spending? Are you on track with pension saving? And are you investing to make more of your money where you can?” she said.

Understanding where you are financially within these five key areas can help you create the foundations of a budget and new money goals, Coles added.

Don’t make budgeting complicated

A lot of money resolutions in the new year fail because they tend to be overcomplicated, according to Reynal.

“People, sometimes, will come proudly to me and say: ‘I’ve set up this spreadsheet, it’s 30 tabs. I’m going to be recording all my expenses.’ But that’s not sustainable,” Reynal said. “I would always encourage people to keep it simple and find the right tools.”

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She suggested using budgeting apps and investment platforms that cut out the work for you.

“It will simplify and enable a cycle in which you’re feeling empowered. You’re getting small wins, and that kind of perpetuates a virtual circle in which you’re starting to build confidence that: ‘Look, I managed to do it this month, and so maybe I’ll manage to do it next month,’” she added.

Harel-Cohen agreed, saying even a “five-minute check-in” with yourself in the morning about how you’re going to spend money during the day will help you make better decisions without feeling overwhelmed.

“Remember, improving your financial wellbeing is a marathon, not a sprint,” Harel-Cohen added.

Small, lasting improvements

The second reason that many money resolutions fail is because they’re too ambitious, according to Reynal.

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“There’s a lot to be said about small wins in terms of building confidence, building a sense of agency, and building momentum,” she said, adding that setting “small, actionable goals,” is the route to success.

Harel-Cohen advised automating monthly payments into your savings account to achieve long-term goals such as holidays or retirement.

She said: “After setting this up, just sit back and forget about it.”

Consider your feelings

It’s okay to treat yourself on occasion too, according to Ylva Baeckström, a senior lecturer in finance at King’s Business School.

Spending money shouldn’t always be anxiety-inducing, she said. “What did you really spend on things you don’t really need? And how did it make you feel spending that money? Did it make you anxious or stressed or did it make you feel good?” Baeckström said.

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“If it made you feel anxious you need to change your habit. However, if it made you feel good, it may be worth continuing to allow yourself this particular luxury. Allow yourself some treats that make you feel good and cut the spend that makes you feel anxious,” she added.

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