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How AI will change the ways financial advisers manage your money

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How AI will change the ways financial advisers manage your money

Innovation in financial advice is sometimes met with this feeling of existential anxiety from financial advisers who worry that new technology will negatively affect their jobs — or at the very least, reduce their value. We’ve experienced this hype cycle repeatedly in financial advice, as fledgling technologies tend to create anxiety for advisers by automating or modifying legacy processes and services they historically managed.

While the concerns around job security are understandable, advisers can’t let that unease cloud the good that technology has brought to the advice industry — especially the ways it’s enhanced how advisers serve their clients. Technology has helped lower advisers’ costs and overhead by delivering efficiencies, including streamlining client onboarding and portfolio construction. And it has fundamentally improved their ability to deliver a more personalized experience for clients — cementing the durable value of coaching and guidance from human advisers. 

Fast forward to today, and the technology driving headlines is generative AI. This rapidly evolving technology has the promise and potential to change the ways we interact with nearly everything, including financial advice. As GenAI becomes prevalent in technology solutions across the industry, advisers would be well-served to consider its meaningful benefits and the accompanying risks, instead of viewing it as a fad or threat.  

Evaluating GenAI’s potential for advisers

There are many ways GenAI can provide value, but for advisers, most notable are the ways in which the technology can help streamline and augment administrative tasks. Here are three time-scaling benefits GenAI can provide advisers so they can prioritize more valuable tasks to help their clients reach their goals:

1. Content generation: GenAI can lend a hand with content generation for the routine communications that advisers often spend their time agonizing over — helping deliver personalized communications like standard client check-ins, meeting reminders and market updates.

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2. Knowledge management: Another of GenAI’s core use cases for advisers is in synthesizing and distilling a lot of information quickly. For example, GenAI can summarize comparisons between products, helping advisers make educated decisions more quickly for their clients. And rather than spending hours parsing through projections, lengthy annual reports and commentary to understand the latest market conditions or outlook, advisers can use GenAI to immediately summarize key takeaways and translate those insights into value for clients. GenAI can even help to distill prior client correspondence into more easily digestible notes and prompts as advisers prepare for upcoming meetings.   

3. Code generation: Just as GenAI can help develop and draft routine content, it can also generate web-page coding, helping advisers upload content on their websites for clients more quickly. And for larger advisory firms, GenAI-assisted code generation can help advisers and their software developers expedite custom technology solutions that assist with client onboarding and back-office tasks like data analysis, trading and operations. It can also support their ability to more seamlessly integrate internal systems for CRM, trading and portfolio management. 

Evolving technology has its risks

GenAI carries several risks if left unchecked, further reinforcing the importance of having a human adviser in the loop. While the time-scaling benefits of GenAI are attractive, advisers must have a framework in place to address risks, both to protect their practice and to safeguard private client information. 

One risk, for example, is jumping into a GenAI-focused partnership without conducting sufficient due diligence. We’ve witnessed explosive growth in GenAI technology, and new tools and platforms are popping up every day that may, at face value, seem like a good fit. It’s critical that advisers develop guidelines to vet potential partners and their technology, focusing on expertise, experience, client set and information-security measures. 

Another important risk advisers will need to guard against is any lack of awareness around the parameters of the GenAI platform they’re operating in. GenAI technology can be private, but some platforms are open to the public — like ChatGPT, for example — and advisers should consider oversight measures to ensure no confidential, proprietary or client information is shared. 

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Lastly, advisers should develop processes to spot risks related to hallucinations and biases. Hallucinations can occur when AI is prompted to provide a response to a question it hasn’t been trained to answer. Instead of not answering the question, AI can hallucinate and provide an incorrect response that sounds convincing. Additionally, GenAI tools can also suffer from racial and gender biases. For example, GenAI could recommend a lower investment-risk tolerance for women regardless of their actual appetite for risk. It is crucial that advisers understand the source data behind the AI they’re using, and have plans in place to check against unexpected hallucinations and biases that may perpetuate prejudices or stereotypes.  

With GenAI, advisers can more effectively manage their time — their most scarce and valuable asset — and devote more energy to creating personalized experiences and building deeper relationships with clients. Vanguard research shows that relationship-oriented services are a key differentiator in delivering value for clients, and that value increases as advisers establish emotional trust. Advisers who welcome technology and incorporate it judiciously have the potential to deliver better results for clients. 

Lauren Wilkinson is a principal at Vanguard and chief information officer for the firm’s Financial Advisor Services (FAS) division.

More: Saving too little? Spending too much? How to know if your money worries are rational (or not).

Also read: A rude awakening: Lack of financial literacy hurts the young. What about older people?

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Bay Area gas prices near $4: The mental toll on drivers and financial strain on small businesses

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Bay Area gas prices near : The mental toll on drivers and financial strain on small businesses

According to new data from AAA, average gas prices in Hillsborough, Pinellas, Pasco, and Sarasota Counties are currently sitting just pennies below $4 a gallon.

In Citrus County, the average has already crossed that threshold, according to data.

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The pain at the pump is becoming impossible to ignore for Bay Area drivers, and the rising costs are creating a ripple effect that is also hitting local small businesses hard.

Why you should care:

Why does that $4 mark trigger such a strong reaction from drivers?

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“We have a bias towards round numbers. It’s why companies set prices at $9.99 instead of $10,” University of Tampa microeconomist Aaron Wood, who studies consumer behavior, said. “We have these reference points, these anchors in our brain. We use these heuristics to make consumption decisions.”

Wood, an associate professor of economics at UT, told FOX 13 it comes down to how our brains process the expense.

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READ: Florida hospital sues to evict patient who refuses to leave for months

“When you’re standing there, pumping your own gas, you see the rotation of the number and so it’s different than like, if the Netflix price goes up or your lawn service — even sometimes grocery prices — gas is more upsetting. You’re watching it happen as opposed to something being buried in your credit card statement. So I think it’s upsetting to everybody because it’s so visceral, and it’s in your face,” Wood added.

Local perspective:

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But that rising price tag isn’t just hurting daily commuters: It’s forcing local business owners to make tough choices, too.

Chris Gonzalez has owned Mona’s Floral Creations in Tampa for seven years. He says fuel costs are constantly on his mind.

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“I’ve actually started watching the news every morning just to see how much it’s gone up from the day prior,” Gonzalez said. “I think about it more and more, like not even daily. It’s almost like every few hours I have to think about it, because I try to pass along the best, most competitive prices to my consumer — not only in my flowers, but also in my delivery charges.”

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Mona’s has been serving the Tampa community for nearly 50 years. In the seven years Gonzalez has owned the shop, he has only had to raise his delivery prices twice, from $10 to $12, and then to $15, which is the current rate. Now, he’s unsure what he’ll have to charge next week.

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Gonzalez says he hopes that if he does have to raise delivery prices again—potentially up to $18, it will only be temporary.

“I’m trying to be as competitive as possible and continue the Mona’s brand that people know and love around here,” Gonzalez added.

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What’s next:

To cope with the surge, Gonzalez is making adjustments to his shop’s daily operations. Instead of delivering a floral arrangement immediately after it’s made, his team is now holding orders so they can group deliveries together based on geographical routes.

“It just makes more sense from a fuel perspective,” he noted.

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READ: Hillsborough deputies dismantle $388K multi-state luxury car theft ring; 3 arrested

And with Mother’s Day right around the corner, Gonzalez said he will be closely watching the changes in gas prices.

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“We are in planning mode right now. We’re ordering our flowers. We’re planning what types of arrangements we’re going to offer for sale for moms,” Gonzalez said. “But now I have that additional thing: I have to think about what’s the price of gas going to be like in two months when Mother’s Day’s here?”

The Source: This article was written with information gathered by FOX 13’s Ariel Plaencia. 

Tampa
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Markets keep the faith – but oil staying above $100 could test that optimism | Nils Pratley

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Markets keep the faith – but oil staying above 0 could test that optimism | Nils Pratley

Was it only at the new year that the fanfare was heard for the FTSE 100 index breaking through 10,000 for the first time? It was – on 2 January – and the index then added another 900 points by the end of February. On Thursday, the Footsie briefly fell below that round number as Iran struck Qatar’s enormous Ras Laffan complex, which normally supplies a fifth of the world’s liquefied natural gas, before closing at 10,063, down 2.3% on the day.

There are two ways to view that price action. One is to say the sharp reversal from the peak represents a necessarily severe reaction to the war on Iran. Another is to conclude that a flat year-to-date return, after a bountiful 20% gain in 2025, suggests stock markets have barely begun to take seriously the inflationary impact if the war lasts many more weeks, or even months, and keeps oil above $100 a barrel.

“Markets are very resilient and complacent, ​and we are a bit surprised about that,” said Nicolai Tangen, the head of Norway’s $2tn (£1.5tn) sovereign wealth fund, earlier this week. Well, quite.

The resilience of companies themselves, as he suggested, is perhaps one explanation. Firms can cut costs and try to pass on increases in input prices. Recent shocks, such as the Covid pandemic and Russia’s invasion of Ukraine, may have forced them to inject greater flexibility into their supply chains. It is still far too early to hear profit warnings. In the case of the Footsie, a size-weighted index, there are also a few big constituents that obviously benefit from higher oil and gas prices: Shell and BP are up 24% and 31% respectively since the new year.

Another explanation is that investors may be right – despite the strike on Ras Laffan – to keep the faith and believe that energy prices will calm down soon. That seems to be the consensus opinion. Bank of America’s closely watched regular poll of fund managers this week found that only 11% expect a barrel of Brent to be over $90 by the end of the year, and the average forecast was just $76.

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That finding, though, also suggests there is plenty of room for expectations to be upset if the energy price shock intensifies. The pass-through effects would be fairly rapid. In a UK context, current oil and gas prices “are already enough to add around 1% to headline inflation in the coming months, while shortages of fertilisers could push food inflation higher later in the year”, reckons David Rees, the head of global economics at the fund manager Schroders.

In the circumstances, the Bank of England’s decision to hold interest rates was the only one possible. Policymakers are as clueless on the length of the war, and the cost of energy six weeks or six months from now, as stock market investors. The Bank’s messaging was inevitably of the fudged variety. On one hand, it stands “ready to act as necessary” on interest rates to control inflation. On the other, “markets are getting ahead of themselves in assuming rate rises”, said the governor, Andrew Bailey.

But one suspects we won’t have to wait too much longer to see central banks’ real analysis of the inflation risks. If oil stays at $100 for another month, higher interest rates will be the way to bet.

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EU pitched for Turkey to join its payments system, envoy says

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EU pitched for Turkey to join its payments system, envoy says
The European Union pitched ​to Turkey last month the idea that the candidate for bloc membership could join ‌a cost-cutting payments system to boost integration efforts and benefit those sending money abroad, the EU envoy to Ankara told Reuters.
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