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Indianapolis residents face mixed experiences with USPS during busiest shipping week

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Indianapolis residents face mixed experiences with USPS during busiest shipping week


INDIANAPOLIS — A busy holiday shipping season has left some Indianapolis residents frustrated with postal service delays, while others report smooth deliveries during what the United States Postal Service calls its busiest week of the year.

“This is actually the busiest mailing, shipping and delivery week of the entire year. So we are incredibly busy,” said Susan Wright, USPS spokesperson.

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Indianapolis residents face mixed experiences with USPS during holiday season

For Indianapolis resident Steve Burnstein, the holiday rush has meant nearly two weeks of waiting for gifts that should have arrived days ago.

“I’m just frustrated to the top, you know, there’s no reason for it,” Burnstein said.

After dropping off his gifts, Steve was told delivery would take just a matter of days. Nearly two weeks later, the packages remain stuck at a distribution center just miles from his home.

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“They’re sitting at a distribution center at English at or Brookville Road near 465,” Burnstein added.

WRTV followed Steve to the post office to track down his missing packages, and employees spent more than 15 minutes searching for answers.

“Nothing. Absolutely nothing — it’s moving through the distribution center— but not to California,” Steve said after the lengthy wait.

WRTV

Wright offered advice for avoiding shipping delays during the busy season.

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“One thing that I want to encourage customers to do is to be sure you have an accurate address, and the one thing you do not want to guess about is the zip code, because the zip code is our first line of sortation. And so if that is incorrect, it will misdirect your package,” Wright said.

Other Indianapolis residents have had better experiences with the postal service during the holiday rush.

“They’re very good about getting your mail out and getting it on time,” Delores Parker from Indianapolis said.

Delores recommends additional precautions.

“I usually make sure it’s where I get a return receipt if it’s something that’s very important,” she added.

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Steve suggests considering alternatives for critical shipments.

“Ship them FedEx, ship them UPS. Check and make sure that they’re gonna go,” Steve said.

According to the USPS Website, the deadline for a package to arrive by Christmas through Priority Mail Express is Saturday, December 20.


Griffin Gonzalez is the In Your Community multimedia journalist for Hamilton County. He joined WRTV in January of 2024. Griffin loves to tell stories about people overcoming their biggest obstacles and share the good news that his community has to offer. Share your story ideas and important issues with Griffin by emailing him at griffin.gonzalez@wrtv.com.





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Indianapolis, IN

State police arrest man in connection with two Monument Circle attacks

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State police arrest man in connection with two Monument Circle attacks


INDIANAPOLIS (WISH) — Indiana State Police have arrested a man in connection with two attacks, including one deadly, near Monument Circle in downtown Indianapolis earlier this month.

29-year-old Michael Willis is facing two counts of attempted murder. Police say that the attacks happened on June 19 and June 26, both happening on N Senate Ave. near Monument Circle.

According to a probable cause affidavit obtained by News 8, on June 19, Willis was walking in the area near Monument Circle around 2 a.m. when he approached a person laying down and repeatedly stomped on them. Police say that this first victim was transported to the hospital in critical condition.

The first victim died on Sunday due to their injuries sustained from Willis’s attack, documents say.

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Police also say that on June 26, Willis attacked a different person at the same location near Monument Circle. Police believe that the second victim was repeatedly kicked and stomped on while they were lying down as well. This second attack also took place around 2 a.m.

Indiana State Police detectives shared surveillance photos of Willis from the attacks with other police agencies in an attempt to identify him. Police say Willis was identified by a Greensborough Police Sergeant after Willis had asked the sergeant to use his cell phone.

Police then approached Willis and detained him. Police say that when Willis was detained, he was wearing the same clothes that were seen in the surveillance footage of both attacks. Officers also noticed blood on Willis’s socks.

In an interview with detectives about the July 26 attack, Willis at first said that he was only “nudging” the victim. Police say that according to Willis, he was trying to wake the victim up because he was concerned about them.

Later in the interview, Willis admitted to attacking both victims. Willis said that he was frustrated that he had been homeless and unemployed for around the past 6 months. According to police, Willis also said that the people in the area were “mean and rude” to him.

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Police say that Willis told detectives that he was the only person involved in these attacks.

Willis is currently in custody of the Marion County Jail.



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Indianapolis, IN

Where to find cooling stations in central Indiana

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Where to find cooling stations in central Indiana


INDIANAPOLIS — Indiana is under a heat advisory with temperatures in the 90s throughout the week.

Many cooling centers will open throughout the state for those that need to find relief from the heat. Hoosiers looking to find cooling centers in their area can contact Indiana 211. To learn more, call 211 or (866) 211-9966.

Avaliable cooling centers can also be found by clicking here.

Marion County

For those living in Indianapolis, Indy Parks has several cooling centers across the city.

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Those Cooling Centers are:

  • Broad Ripple Park Family Center 
  • Brookside Park Family Center
  • Christian Park Family Center
  • Frederick Douglass Park Family Center
  • Garfield Park Burrello Family Center
  • Krannert Park Family Center
  • Grassy Creek Environmental Education Center
  • Pride Park Family Center 
  • Rhodius Park Family Center
  • Riverside Park Family Center
  • Stanley Strader Park Family Center
  • Washington Park Family Center
  • Windsor Park Family Center 
  • Watkins Park Family Center
  • Thatcher Park Family Center

For addresses and hours of operations of these cooling centers, click here.

Beech Grove will also have two cooling Centers for residents starting Monday, June 29. Those hours and locations are:

  • Beech Grove Senior Center, 602 Main St
    • 8 a.m. – 4 p.m., Monday through Friday
  • Hornet Park Community Center, 5245 Hornet Ave
    • 8 a.m. – 6 p.m., Monday through Friday

Other Central Indiana Cooling Centers

For addresses and hour of operations of cooling centers below, click here.

Marion

  • St. Martin Community Center
  • Grant County Family YMCA
  • Grant County Rescue Mission

Kokomo

  • The Kokomo Rescue Mission
  • The Excel Center in Kokomo

Peru

  • Community Resource Center
  • Miami County Courthouse
  • Miami County Health Department
  • Miami County YMCA
  • Peru City Hall
  • Peru Public Library
  • Peru Schools Administration Building



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Indianapolis, IN

Heat Advisory and Warning for central Indiana

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Heat Advisory and Warning for central Indiana


INDIANAPOLIS (WRTV) — The National Weather Service out of Indianapolis has issued a Heat Advisory for all of Central Indiana and a High Heat Warning for parts of northern Indiana. The Advisory and Warning will go into effect at 12 PM on Monday and will run through 8 PM Thursday.

WRTV

A Heat Advisory means that temperatures in the 90s with dew points in the 70s, will lead to Heat Index values reaching 106. Hot temperatures and high humidity may cause heat illnesses.

Stay cool:
Drink plenty of fluids, check up on relatives and neighbors, and stay in an air-conditioned room when possible. If outside for extended periods of time, make sure to take frequent breaks in the shade as much as you can.

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