Connect with us

Technology

Rivian’s new software update will help you avoid all the broken EV chargers

Published

on

Rivian’s new software update will help you avoid all the broken EV chargers

Rivian is pushing a new software update that will give its customers better insight into which EV chargers to visit — and which to avoid.

EV charging reliability remains a serious sore spot for a lot of owners of plug-in vehicles, leaving the companies selling the cars scrambling to boost their confidence. Rivian’s solution is to use their vehicle fleet to gather data about broken chargers, which then get downranked in the company’s software algorithm.

“Our North Star is charging and trip planning in EVs should just work,” Wassym Bensaid, Rivian’s head of software, told The Verge. “You should not think about it.”

“Our North Star is charging and trip planning in EVs should just work.”

I had the chance to test out Rivian’s new software update during a recent road trip in an R1S SUV. Inputing a destination brought up dozens of chargers on the vehicle’s navigation, each of which displayed a letter grade. An “A” grade is a sign that the charger was in good working condition, while an “F,” well, speaks for itself.

Advertisement

“Surprisingly, actually, there’s multiple chargers rated F,” Bensaid said. “That was one of the ‘a ha’ moments as we went through the data.”

The new ranking system is determined by a host of data collected by Rivian’s customers, Bensaid said. Each vehicle is connected and constantly sending data back to the company’s headquarters, which then gets processed to remove “noise” that’s not essential to the decision-making algorithm.

“Every time one of our vehicles interact with the charger, we have a number of data which are uploaded to the cloud and that give us a very accurate understanding of the health of the session that the vehicle is having,” he said. “So we get data related to not only the number of successful sessions, but then how many trials did you make? How was the payment? What’s the speed of interaction? What’s the overall peak performance that you have within a session? What’s the thermal derating behavior?”

The data is coalesced with a number of weighting mechanisms to provide Rivian’s engineers with an accurate reading of each charger’s overall health. The company is looking for data related to successfully completed charging sessions as well as high-performance charging in order to recommend the charger to its customers.

Every electric vehicle exchanges data protocols with third-party chargers when they plug in, but most EV charging operators don’t voluntarily provide real-time information on reliability and uptime — leaving EV owners to roll the dice every time they navigate to a public charger. In surveys, EV owners often cite charging reliability as the biggest pain point in their ownership experience.

Advertisement

As such, EV companies have had to develop workarounds. Some use crowdsourcing to determine whether a charging station is worth the trip. Rivian’s solution is to gather as much information as it can about charging from its own vehicles in the hopes of presenting some sort of coherent picture of EV charging in America. The company has been gathering data about EV charging performance for over a year before pushing this latest software update, Bensaid said.

The company needs a certain number of “statistically relevant” charging sessions before it can accurately recommend (or not recommend) a charger, he said. As such, Rivian is limited to data it collects from its own vehicles. The company’s customer fleet isn’t monolithic; it’s produced less than 100,000 electric trucks, SUVs, and vans since October 2021. But Bensaid acknowledged that its algorithm can’t portray a complete picture of charging in the US — at least, not yet.

Rivian is also working on a parallel customer-based feedback system that it plans to eventually roll out in another software update. That way, Rivian’s vehicle owners can also submit their own scores that can be taken in alongside the company’s algorithmic scoring process.

Rivian is also working on a parallel customer-based feedback system

EV charging in the US is getting better but still has a long way to go before it can be called an adequate system. The charging network today is plagued by buggy software, frayed cables, confusing payment systems, and is often prone to extreme cold or heat.

Advertisement

But charging is getting better! Rivian, like every other company that makes EVs, recently began offering access for its customers to Tesla’s vastly superior Supercharger network. Adapters will be needed until Rivian’s own vehicles start rolling off the assembly with the Tesla port natively built in. But when that happens, you can picture a world in which charging is not quite so Sisyphean. Rivian has said it also plans to install hundreds of its own DC fast chargers across the country — 600 locations over the next few years.

But charging is still a dicey prospect. Given the current state, Rivian is doing what it can to help its customers navigate the treacherous waters. “Charging should just work,” Bensaid repeated. “And the more we get happy customers, the more we remove charging anxiety as a barrier for adoption.”

Continue Reading
Advertisement
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Technology

Amazon says its Prime deliveries are getting even faster

Published

on

Amazon says its Prime deliveries are getting even faster

To me, Prime’s promise of two-day shipping is more of an added bonus to Prime Video and stuff like Fallout. But it’s become an expectation, leading other retailers like Walmart and Target to roll out faster shipping options of their own.

Now, Amazon says its deliveries are getting even faster, announcing that it delivered over 2 billion items the same or next day to Prime members during the first three months of 2024, breaking its record for 2023. The company says it delivered almost 60 percent of Prime orders the same or next day in 60 of the biggest metropolitan areas in the US.

If you buy from Amazon, have you noticed any differences lately? Same-day and next-day options seem to be more widely available, but it’s hard to tell how that applies to different items in different places or whether the associated costs are worth it based on reports of warehouse injuries and workers organizing for better conditions.

The control Amazon has over shipping and fulfillment has helped make it the target of a lawsuit from the Federal Trade Commission. The agency alleges Amazon engages in anticompetitive behavior by unfairly limiting which sellers are eligible for Prime shipping and coercing companies into using its fulfillment services. Amazon claims that the FTC’s efforts could result in “slower or less reliable” Prime shipping for customers.

In 2019, Amazon said it was spending billions to build up an in-house fulfillment operation covering planes, trucks, drones, and robots to rival FedEx and UPS and enable these one-day-or-less deliveries. And last year, it introduced a program that allows sellers to ship their products directly from factories — regardless of whether they’re going to one of Amazon’s many warehouses.

Advertisement
Continue Reading

Technology

How ‘Yahoo Boys’ use real-time face-swapping to carry out elaborate romance scams

Published

on

How ‘Yahoo Boys’ use real-time face-swapping to carry out elaborate romance scams

We’ve all heard of catfish scams – when someone pretends to be a lover on the other side of the screen, but instead, they aren’t who they say they are once their real face is revealed. Now, there’s a similar scam on the rise, and it’s much more sophisticated because scammers can fake the face, too. The scam is known as the “Yahoo Boys” scam, and it’s taking “catfishing” to a whole new level.

CLICK TO GET KURT’S FREE CYBERGUY NEWSLETTER WITH SECURITY ALERTS, QUICK VIDEO TIPS, TECH REVIEWS AND EASY HOW-TO’S TO MAKE YOU SMARTER

Woman on laptop making a heart sign (Kurt “CyberGuy” Knutsson)

How does deepfake technology work?

Deepfake technology uses AI to allow people to impersonate others over audio or video. The technology is essentially able to replicate someone’s face, facial expressions, gestures, voice, etc., so that the scammer can pretend to be someone they aren’t with almost perfect accuracy. Although deepfake technology has some intentions for good – like in the film industry or advertising (though there are some debates regarding the ethics of this) – it’s generally used for more malicious purposes than anything else.

Because it’s very difficult to tell whether or not a deepfake is the real person or a deepfake (and also because deepfakes are relatively new), deepfakes can have the potential to do a lot of damage. From the larger implications of it being used to spread inaccurate news stories that can sway public opinion and political processes to it being used to inflict damage on individuals with scams, it’s important to know what to watch out for.

Advertisement
How ‘Yahoo Boys’ use real-time face-swapping to carry out elaborate romance scams

Woman with a scan on her face (Kurt “CyberGuy” Knutsson)

MORE: EXPOSING THE TOP SCAMS TARGETING COSTCO SHOPPERS

What is the ‘Yahoo Boys’ scam?

The “Yahoo Boys” scam involves a group of sophisticated cybercriminals, primarily based in Nigeria, who are using this technology to conduct what’s otherwise known as romance scams. Like some catfishing attempts, they first build trust with victims through personal and romantic interactions over messaging and, eventually, video calls, where they then manipulate their appearances in real time to match the description and profile they may have shared with them up until that point.

By doing this, they can trick the victim into trusting them even more. This is because most of us still use video as a way to verify a person’s identity, when messaging isn’t convincing enough. Finally, when the timing is right, the victims are often persuaded into transferring money based on various fabricated scenarios, leading to significant financial losses. In fact, the FBI reported over $650 million lost to romance scams like these.

How ‘Yahoo Boys’ use real-time face-swapping to carry out elaborate romance scams

Man on his cellphone (Kurt “CyberGuy” Knutsson)

MORE: DON’T FALL FOR THESE SNEAKY TAX SCAMS THAT ARE OUT TO STEAL YOUR IDENTITY AND MONEY

How does it actually work?

In the case of the “Yahoo Boys” scam, the scammers do their dirty work by:

Advertisement

Step 1: The scammer will use two smartphones or a combination of a smartphone and a laptop. One device is used to conduct the video call with the victim, while the other runs face-swapping software.

Step 2: On a secondary device, the scammer activates face-swapping software. This device’s camera films the scammer’s face, and the software adds a digital mask over it. This mask is a realistic replica of another person’s facial features, which the scammer has chosen to impersonate. The software is sophisticated enough to track and mimic the scammer’s facial movements and expressions in real time, altering everything from skin tone and facial structure to hair and gender to match the chosen identity.

Step 3: For the video call, the scammer uses a primary device with its rear camera aimed at the secondary device’s screen. This screen shows the deepfake – the digitally altered face. The rear camera captures this and sends it to the victim, who sees the deepfake as if it’s the scammer’s actual face. To make the illusion more convincing, the devices are stabilized on stands, and ring lights provide even, flattering lighting. This setup ensures that the deepfake appears clear and stable, tricking the victim into believing they’re seeing a real person.

Step 4: Throughout the call, the scammer speaks using their own voice, although in some setups, voice-altering technology might also be used to match the voice to the deep-faked face. This comprehensive disguise allows the scammer to interact naturally with the victim, reinforcing the illusion.

Though each deepfake scam is different, having a basic level of understanding in terms of how scams like these work can help you recognize them.

Advertisement
How ‘Yahoo Boys’ use real-time face-swapping to carry out elaborate romance scams

Scammer typing on a keyboard (Kurt “CyberGuy” Knutsson)

How to stay safe from deepfake scams

To protect yourself from deepfake scams like the “Yahoo Boys” scam, here’s what you can do:

Verify identities: Always confirm the identity of individuals you meet online through video calls by asking them to perform unpredictable actions in real time, like writing a specific word on paper and showing it on camera.

Be skeptical of unusual requests: Be cautious if someone you’ve only met online requests money, personal information or any other sensitive details.

Enhance privacy settings: Adjust privacy settings on social media and other platforms to limit the amount of personal information available publicly, which can be used to create deepfake content.

Use secure communication channels: Prefer secure, encrypted platforms for communications and avoid sharing sensitive content over less secure channels.

Advertisement

Educate yourself about deepfakes: Stay informed about the latest developments in deepfake technology to better recognize potentially manipulated content.

Report suspicious activity: If you encounter a potential scam or deepfake attempt, report it to the relevant authorities or platforms to help prevent further incidents.

By following these guidelines, you can reduce your risk of falling victim to sophisticated digital scams and protect your personal and financial information from falling into the hands of these scammers.

How ‘Yahoo Boys’ use real-time face-swapping to carry out elaborate romance scams

Woman talking on her cellphone (Kurt “CyberGuy” Knutsson)

MORE: CAN AI HELP SOMEONE STAGE A FAKE KIDNAPPING SCAM AGAINST YOUR FAMILY

Protecting your identity in the age of deepfakes

As deepfake technology becomes more accessible and convincing, the risk of identity theft increases. Scammers can use stolen personal information to create more believable deepfakes, making it harder for you to detect fraud. Furthermore, the sophistication of deepfakes may allow criminals to bypass biometric security measures, potentially granting them unauthorized access to your personal accounts and sensitive financial information. This is where identity theft protection services become invaluable.

Advertisement

Identity Theft companies can monitor personal information like your Social Security Number, phone number and email address and alert you if it is being sold on the dark web or being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals.

One of the best parts of using some services is that they might include identity theft insurance of up to $1 million to cover losses and legal fees and a white-glove fraud resolution team where a U.S.-based case manager helps you recover any losses. See my tips and best picks on how to protect yourself from identity theft.

By subscribing to a reputable identity theft protection service, you can add an extra layer of security, ensuring that your digital presence is monitored and protected against the ever-evolving tactics of cybercriminals like the “Yahoo Boys.”

MORE: UNFORGETTABLE MOTHER’S DAY GIFTS 2024

Kurt’s key takeaways

The main targets of the “Yahoo Boys” scam are individuals who establish online romantic relationships with the scammers. Because these victims are often emotionally invested and therefore more susceptible to manipulation, there’s not necessarily a specific age or demographic that can become a victim. And because we know the root of all these scams is the deepfake technology, truly anyone can become a target. So, we hope this helps, but also, be sure to spread the word to friends and family.

Advertisement

Have you heard of any other types of deepfake scams? Or do you know anyone who has been a victim of scams like this? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips & security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

Ask Kurt a question or let us know what stories you’d like us to cover.

Answers to the most asked CyberGuy questions:

Copyright 2024 CyberGuy.com. All rights reserved.

Advertisement

Continue Reading

Technology

Financial Times signs licensing deal with OpenAI

Published

on

Financial Times signs licensing deal with OpenAI

The Financial Times has struck a deal with OpenAI to license its content and develop AI tools, the latest news organization to work with the AI company. 

The FT writes in a press release that ChatGPT users will see summaries, quotes, and links to its articles. Any prompt that returns information from the FT will be attributed to the publication. 

In return, OpenAI will work with the news organization to develop new AI products. The FT already uses OpenAI products, saying it is a customer of ChatGPT Enterprise. Last month, the FT released a generative AI search function on beta powered by Anthropic’s Claude large language model. Ask FT lets subscribers find information across the publication’s articles. 

Financial Times Group CEO John Ridding says that even as the company partners with OpenAI, the publication continues to commit to “human journalism.”

“It’s right, of course, that AI platforms pay publishers for the use of their material,” Ridding says. He adds that “it’s clearly in the interests of users that these products contain reliable sources.”

Advertisement
Continue Reading

Trending