Technology
How scammers target grieving victims through online games
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For many people, games like Words With Friends are a relaxing way to pass the time. You play a few rounds, chat with opponents and enjoy a little mental exercise. But scammers have quietly turned these casual games into hunting grounds.
They look for players who appear friendly, are older, or are recently widowed. Then they start a conversation. At first, it feels harmless. A compliment. A friendly message. A question about where you live.
Weeks later, the conversation often shifts to money. Angela from Lake Mary, MN, recently wrote to us about a situation that has her entire family worried.
“My sister, who lost her Doctor husband of 56 years 1.5 years ago, is communicating with a man she met on an internet game, “Words with Friends”. She is buying him gift cards and giving him the number so he can cash them. My nephews took her to their local police dept and they told her it’s a scam! Dangerous and to STOP. She doesn’t believe anyone!!! Is there a way to find out where these emails and texts are coming from??? We are very concerned! Hope you have some advice.” Angela, Lake Mary, MN
Angela’s situation is heartbreaking. Sadly, it is also very common. Authorities consider these romance scams. They cost victims billions each year. According to the Federal Trade Commission, romance scams remain one of the most expensive fraud categories reported by consumers.
NEW FBI WARNING REVEALS PHISHING ATTACKS HITTING PRIVATE CHATS
Scammers are using casual word games like Words With Friends to target older and grieving players, often turning friendly chats into costly gift card fraud. (Anastasiia Havrysh/Getty Images)
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How the Words With Friends scam usually begins
Scammers often start inside casual apps where conversation feels natural. Games like Words With Friends allow players to chat during matches. That simple feature creates the perfect entry point for criminals.
The pattern often follows the same steps. First, the scammer begins a friendly conversation during a game. Next, they ask to move the conversation to email, text or a messaging app. Then they begin building emotional trust. Many claim to be widowed, traveling for work or working overseas.
Eventually, a crisis appears. They claim they need help paying a bill, fixing a problem or buying supplies. Finally, they ask for money through gift cards. Once the gift card numbers are sent, the money is usually gone.
Why gift cards are a major warning sign
Gift cards are one of the biggest red flags in scams. Criminals prefer them because they are fast and difficult to trace. Once someone shares the numbers on the back of the card, the scammer can redeem the balance immediately.
There is almost no way to recover the money after that. Legitimate people do not ask strangers or online acquaintances for gift cards. If someone you met online asks for them, treat it as a serious warning sign.
Can you find where the emails or texts are coming from?
Angela asked whether it is possible to trace the messages. Sometimes it is. Often it is difficult. Scammers work hard to hide their identity and location.
They often use:
- VoIP numbers such as Google Voice
- Email accounts created specifically for scams
- VPN services that hide their true location
Because of this, a message may appear to come from the United States even if the scammer is overseas. Still, there are a few steps that can sometimes uncover clues.
Check the full email headers for clues
If the communication is happening by email, the full email header may reveal the route the message traveled. Headers sometimes contain the originating IP address. That address may show the country where the email began its journey.
Free tools such as Google’s Messageheader analyzer, MXToolbox and Microsoft’s Message Header Analyzer can break down email headers and show the path a message traveled across mail servers.
While this information will not usually reveal the scammer’s true identity, it can sometimes indicate the network or country where the email originated.
APPLE PAY TEXT SCAM ALMOST COST HER $15,000
Romance scammers are moving from dating apps to online games, where casual conversation can quickly turn into requests for gift cards and money. (Jeffrey Greenberg/Universal Images Group via Getty Images)
Reverse search the photos
Romance scammers almost always steal photos from real people. Those photos often come from social media profiles or professional websites. You can upload the images to reverse search tools such as Google Images.
If the same photo appears under multiple names or accounts, that is strong evidence of a scam. Showing that proof sometimes helps victims reconsider what is happening.
Search the phone number or username
Another simple step is searching for the contact information online. Enter the phone number, email address or username along with words like scam or romance scam.
Many scammers reuse the same identity across multiple victims. In some cases, other people have already reported the same name or number. Finding those reports can help reveal the pattern.
Report the account inside the game
If the conversation began on Words With Friends, the account can be reported directly through the game. Companies investigate reports and often remove accounts involved in fraud.
That action will not always stop the scammer completely. However, it can prevent them from targeting additional players.
The hardest part of these scams
The emotional connection can be stronger than the evidence. Scammers spend weeks building trust. They learn about the victim’s life, their losses and their fears. Then they present themselves as someone who understands.
For someone who is grieving or lonely, that connection can feel very real. Experts often recommend approaching the situation carefully.
Avoid accusations or heated arguments. Instead, focus on protecting finances and calmly presenting evidence.
Family members may also help by monitoring financial activity or encouraging a pause before sending money.
GOOGLE SEARCH LED TO A COSTLY SCAM CALL
Experts warn that scammers often build trust for weeks inside games and messaging apps before inventing a crisis and asking victims to send gift cards. (Suzanne Kreiter/The Boston Globe via Getty Images)
How to stay safe from Words With Friends and romance scams
Romance scams continue to grow. A few practical steps can help reduce the risk.
1) Be cautious with strangers in online games
Friendly chat inside games can easily become manipulation. Be careful when strangers try to move the conversation elsewhere.
2) Never send gift cards to someone you met online
Gift cards are one of the most common tools used in scams. Treat any request for them as a warning sign.
3) Reverse search profile photos
Running a quick image search can reveal stolen photos used by scammers.
4) Talk to family before sending money
A second opinion can stop a scam before it becomes expensive.
5) Report scams to authorities
If you suspect fraud, report it to the Federal Trade Commission at https://reportfraud.ftc.gov.
Reports help investigators track organized criminal networks.
6) Keep conversations inside the game platform
Scammers almost always try to move the conversation to text, email or messaging apps. Staying inside the game platform makes it easier to report suspicious behavior.
7) Monitor credit and financial accounts
Some scammers eventually ask victims for personal details such as bank information or identification documents. Monitoring your credit reports and financial accounts can help detect suspicious activity early. See my tips and best picks on Best Identity Theft Protection at Cyberguy.com.
8) Reduce how much personal information appears online
Scammers often research potential victims through people-search websites and public records. Limiting the personal details that appear online can make it harder for criminals to target you. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.
9) Watch for sudden emergencies or travel stories
Romance scammers often claim they are working overseas, stuck on an oil rig or deployed in the military. These stories are designed to explain why they cannot meet in person.
Kurt’s key takeaways
Angela’s story shows how easily these scams can begin. They often start in places that feel harmless. A simple word game. A friendly chat. A conversation that slowly becomes personal. By the time money enters the picture, the emotional bond may already feel strong. That is why families must focus on patience and protection. Helping someone step back from a scam can take time, but support and evidence can make a difference.
If a friendly opponent in a simple word game started messaging you every day, would you recognize the moment when the conversation turns into a scam? Let us know by writing to us at Cyberguy.com.
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Technology
It’s the last day of Prime Day — here are over 140 great deals to choose from
We’ve arrived at the final day of Prime Day, which at this point should probably be called “Prime Week.” We’ve found discounts on all manner of gadgets, including TVs, smart home tech, chargers, headphones, and more. Some of the best deals have started selling out at some retailers, so if you’ve been craving a popular upgrade like the AirPods Max 2, time is running low.
The good news is that our team is still hard at work, and in addition to the deals that remain in stock, the retailers sometimes save up a few extras for the last day (like this Echo Spot that got a little cheaper). This roundup is our pride and joy; the culmination of over four days of deal hunting by our entire team. We’ve worked tirelessly for the last week and arrived at a list of over 120 discounted items (and growing) that we’re happy to share with you.
Of course, our Prime Day coverage spans every category The Verge staff touches, and is a great place to explore the full breadth of discounts we’re able to find on the stuff we’ve tested, regularly use, and love. We genuinely enjoy helping you save on cool tech and fun gadgets that are actually worth your hard-earned money, especially when everything is getting more expensive.
Smartwatch and wearable deals
Home theater and speaker deals
Update, June 26th: Struck some out of deals near the end of the sale.
Technology
Ohio robot cop retires after zero arrests
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Dublin, Ohio, gave a robot cop a trial run inside a public parking garage. Less than a year later, the machine was off the job and headed back to its maker.
DubBot, a Knightscope security robot used by the Dublin Police Department, was meant to help deter crime, support emergency response and give the city another way to monitor a busy public space. However, its patrols led to zero arrests, tickets or criminal cases.
Now the failed pilot raises a bigger question nationwide. Should local leaders have to prove these machines work before putting them on patrol?
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Dublin’s robot cop pilot ended after its patrols led to zero arrests, tickets or criminal cases. (Knightscope)
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Ohio robot cop ends its parking garage patrol
DubBot began patrolling the Rock Cress Parking Garage in July 2025. The robot was one of Knightscope’s K5 Autonomous Security Robots, the tall white security machines built to move through public spaces and act as an extra set of eyes.
Dublin retired DubBot on May 12 after deciding the pilot no longer fit the city’s operational needs. The robot has since gone back to Knightscope.
The city’s public safety page now says the autonomous safety robot pilot has ended. It also notes that Dublin added other security measures at the Rock Cress garage, including entrance and exit gate arms and mirrors.
What the Ohio robot cop was supposed to do
DubBot was designed to support police operations, deter crime and give people another way to reach emergency help. The robot had 360-degree video cameras, two-way emergency communication and an emergency call button that could connect people with dispatchers.
In theory, that sounds useful. A robot moving through a parking garage could make people feel watched over. It could also give police a live look at an area without assigning an officer there full time.
WHEELED, RUGGED ROBOT DOG BUILT FOR EXTREME INDUSTRIAL MISSIONS
But let’s be real here. A camera on wheels still has to solve a real problem. Parking garages have awkward corners, quick encounters and plenty of moments where something can happen fast. A robot moving at walking speed may create a visible presence. However, presence alone does not equal public safety results.
How much the Ohio robot cop cost
Dublin spent $128,080 in the first year of the agreement. The city expects a reimbursement from Knightscope of about $60,500, bringing the final cost down to $67,548.
The original plan was larger. Dublin had planned to pay $238,440 for two robots over two years. However, the second robot never rolled out. It was supposed to serve Riverside Crossing Park, but development needs and infrastructure limits kept it from going into service.
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That leaves one robot, one parking garage and a pilot that ended with no arrests, no criminal cases and no tickets.
The city also collected no other performance metrics because the pilot was meant to test the robot before any expansion.
That part should make taxpayers pause. When a city tests an expensive public safety tool, people deserve a clear way to judge whether it worked.
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Why cities keep testing robot cops
You can understand why local governments keep looking at these robots. Police departments are stretched. Public spaces need coverage. Parking garages, parks and transit hubs can be hard to monitor with people alone.
Security robots promise a lot. They can move around, stream video, offer a help button and act as a visible deterrent. They also give a city a technology-forward image, which can sound appealing during a public safety pitch.
The challenge comes after the rollout. When a city says a robot deters crime, officials should explain how they will measure deterrence. When the robot supports emergency response, the city should track how often people use the help button. When the robot helps investigations, officials should show whether its video helped solve cases. Without that kind of follow-up, a robot can become a pricey symbol rather than a useful safety tool.
HUMANOID ROBOTS JUST GOT A WORKPLACE SAFETY SYSTEM
Other robot cop pilots have struggled too
Dublin is hardly the only city to test a Knightscope K5 and then move on. New York City tried a K5 robot in the Times Square subway station. That pilot ended after several months. Reports at the time noted that officers had to chaperone the robot and that the machine could not use stairs.
San Antonio International Airport also tested a Knightscope robot. That trial ran into technical problems, including navigation issues, camera focus problems and trouble with live video and audio feeds.
Those cases do not prove that every security robot will fail. They do show that public spaces are tough testing grounds. A robot may look impressive in a demo, then struggle when crowds, tight spaces, doors, stairs and real people get involved.
The Knightscope K5 security robot was designed to monitor public spaces and connect people with emergency dispatchers. (Knightscope)
Robot cops raise privacy questions
The other issue here is privacy. Dublin has a broader public safety technology program that includes drones, license plate readers, security cameras, body-worn cameras and facial recognition technology under a formal policy. Add a roaming robot with cameras and emergency communication, and residents may have fair questions.
What does the robot record? Who can access the footage? How long does the city keep it? Does the system use facial recognition? What happens when someone presses the emergency button? What data goes to the company?
Cities should answer those questions before a robot starts patrolling public spaces. The point isn’t to reject every new tool. The point is to make sure public safety tech comes with public accountability.
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What this means to you
If a robot starts patrolling your local garage, mall, park or transit hub, do not get distracted by the cool tech factor. The first question should be: What does it actually do when something goes wrong?
Can it connect you to a real person fast? Is someone watching the video when it matters? Can it help during an emergency, or does it mostly record what has already happened?
But let’s be real here. If your tax dollars are paying for this kind of technology, your city should explain the goal before the robot rolls out. Otherwise, people may only learn whether it worked after the money has already been spent. New technology can sound impressive. However, results still count.
SCAMMERS CAN EXPLOIT YOUR DATA FROM JUST 1 CHATGPT SEARCH
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Kurt’s key takeaways
A robot cop patrolled a parking garage, led to zero arrests and then got sent back. That should make taxpayers ask some hard questions. But let’s be real here. If local leaders are paying for AI-powered public safety tools, they should explain what problem the tech solves, how success will be measured and what happens to the data it collects. Dublin deserves credit for ending the pilot when DubBot failed to deliver enough value. A robot can look like progress, but the real test is whether it makes people safer and gives taxpayers results they can actually see.
DubBot patrolled the Rock Cress Parking Garage in Dublin, Ohio, before the city ended the robot pilot program. (The City of Dublin)
Would you feel safer knowing a robot was watching your public space, or should your city have to prove the machine works before spending your tax dollars? Let us know by writing to us at CyberGuy.com.
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Technology
Prime Day’s final hours bring rare discounts on Philips Hue smart lights
Philips Hue products don’t often see major discounts, which makes this year’s Prime Day deals especially notable. Prices have dropped significantly across much of the company’s smart lighting lineup, with deals on everything from smart bulb starter kits and sleep lamps to smart buttons. If you’ve been thinking about investing in Philips Hue, now is one of the best opportunities we’ve seen all year to do so for less.
Update, June 26th: Updated prices and availability and added a couple of deals, including a discount for the Philips Hue Bridge.
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