Technology
Is ID.me safe to use? What you need to know
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More people are running into ID.me when trying to access government services, and it can raise questions right away. Dave from Richardson, TX, recently emailed us after seeing it required across several federal sites.
“US gov’t. sites asking to use ID.me for logon verification. VA.gov, SSA.gov and Medicare.gov, for example. Is ID.me safe to use?”
It is a fair question, especially when you are being asked to hand over sensitive personal information. Here is what you need to know before you decide to use it.
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BIOMETRIC IRIS SCANNING LAUNCHES IN US CITIES FOR DIGITAL IDENTITY
ID.me may ask users to upload a driver’s license, passport, Social Security number or selfie to verify their identity. (PixelsEffect/Getty Images)
What ID.me actually is
ID.me is a private identity verification company. It helps confirm that you are really you before letting you access certain services.
You will see it on sites tied to agencies like the Social Security Administration and the U.S. Department of Veterans Affairs.
Instead of each agency verifying your identity separately, ID.me acts as a middle layer. Once you verify your identity, you can use that login across multiple services.
Why ID.me is considered safe
There are a few reasons ID.me has become so widely used.
It meets federal standards
ID.me complies with strict identity verification requirements used by government agencies. These standards are designed for handling sensitive data like benefits and tax information.
It uses strong security protections
The platform uses encryption and monitoring systems to protect your data. That includes secure storage and safeguards against unauthorized access.
It is built to prevent fraud
Identity theft and account takeovers are a growing problem. ID.me is designed to stop someone else from pretending to be you and accessing your benefits.
It is widely adopted
Major federal agencies rely on it. That level of adoption does not happen without passing multiple security checks.
3 things you should think about before using it
This is where you need to pay attention.
1) It isn’t a government agency
Even though you see it on government websites, ID.me is a private company. That matters because your data is being handled by a third party.
2) You may need to upload sensitive information
Depending on the service, you might be asked for:
- A driver’s license or passport
- Your Social Security number
- A selfie or video for facial verification
That is a lot of personal data in one place.
3) Privacy concerns do exist
Some experts have raised concerns about:
- Facial recognition technology
- Centralized storage of identity data
- How long is the data kept
ID.me says it protects this information, but it is still worth being aware of the tradeoff.
ID.me vs Login.gov: What’s the difference?
You may also see Login.gov as an option on some sites.
Here is the key difference:
- ID.me may require biometric verification, like a selfie
- Login.gov is run by the government and often avoids facial recognition
Both are secure. The choice often comes down to convenience versus how much personal data you are comfortable sharing.
Why scammers love using ID.me as bait
Here is the part most people do not expect. ID.me itself isn’t a scam. The problem is that scammers know people trust it. That makes it a perfect disguise.
Common ID.me-related scams to watch for
Because ID.me is widely trusted, it has become a target for scammers trying to fool you. Scammers rely on urgency, fear and trust to get you to act quickly without thinking.
STOP DATA BROKERS FROM SELLING YOUR INFORMATION ONLINE
ID.me is a private identity verification company used by several federal agencies to help users access sensitive government services online. (Kurt “CyberGuy” Knutsson)
Fake “verify your account” messages
You might get an email or text that looks official.
It could say:
- Your benefits are on hold
- You need to verify your identity now
The link takes you to a fake login page that looks almost identical to the real one. Real ID.me emails come from an @id.me address. Be cautious of anything using lookalike domains like @idme.com or other variations. If you receive a password reset email you didn’t request, it could be a sign someone is trying to access your account.
Fake ID.me text messages
Scammers also send text messages that look like they are from ID.me, often using verification codes or security alerts to gain your trust.
They might say:
- “Your verification code is 123456. If this wasn’t you, click here.”
- “Suspicious activity detected. Secure your account now.”
The link can take you to a fake login page designed to steal your information.
Phony support calls
Someone claims to be from ID.me or a government agency. They might say there is suspicious activity or a problem with your account. Then they ask for your Social Security number or a verification code. That is a red flag.
No legitimate support team will ask for that information. ID.me will never ask for your password or multi-factor authentication code, even if someone claims to be support. No legitimate service will offer to set up your ID.me account for you or complete verification on your behalf.
Lookalike websites
Scammers create fake sites that mimic the real login page.
Watch for:
- Slightly misspelled web addresses
- Extra words in the URL
- Missing security indicators in your browser
The official ID.me website always ends in .me, not .com or other variations.
Account takeover attempts
If your data has been exposed in a breach, attackers may try to reset your account or intercept verification codes.
Fake or incomplete verification requests
Real ID.me verification requires creating a full account, uploading documents and sometimes completing additional steps.
Be cautious if someone only asks for a selfie, a quick video call or partial information without the full process, since scammers may try to create an account in your name.
YOU COULD BE SHARING YOUR SOCIAL SECURITY NUMBER WHEN YOU DON’T NEED TO
Scammers often impersonate ID.me through fake emails, texts and lookalike websites designed to steal personal information. (Kurt “CyberGuy” Knutsson)
How to protect yourself from ID.me scams
If you plan to use ID.me, a few simple habits can go a long way in keeping your information safe and out of the wrong hands.
1) Go directly to the source
Type the website yourself instead of clicking links in emails or texts. Start from an official .gov site like the Social Security Administration or the U.S. Department of Veterans Affairs, then log in from there.
2) Turn on strong security
Enable multi-factor authentication on your account. Use an authenticator app when possible instead of relying only on text messages, since those can be intercepted in some attacks.
3) Reduce your exposure with a data removal service
Much of what scammers use starts with personal data found online. A data removal service can help remove your information from data broker sites, making it harder for criminals to piece together enough details to target you in the first place. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.
4) Never share verification codes
No legitimate agency or company will ask for your one-time verification code or password. If someone asks for it, that is a scam.
5) Slow down when you feel pressure
Scammers try to create urgency with messages like “act now” or “your benefits will be suspended.” Real government agencies do not rush you like that in a single message.
6) Check the URL carefully
Before entering any information, make sure you are on the official ID.me website or a trusted .gov page. Look for correct spelling, a secure connection and no extra words in the web address.
7) Use strong antivirus software
Strong antivirus software can help block malicious links, detect fake websites and warn you before you enter sensitive information. It adds another layer of protection if you accidentally click a suspicious link. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com.
8) Keep an eye on your accounts
Check your accounts regularly for unusual activity, especially after verifying your identity. The sooner you spot something off, the faster you can take action.
Kurt’s key takeaways
ID.me is a legitimate and secure tool used across the U.S. government. For most people, it is safe to use and is often required to access important services. At the same time, it asks for more personal data than many people expect. That makes it worth approaching with awareness instead of blind trust. The bigger risk usually comes from scammers pretending to be ID.me, not the platform itself. If you stay alert, use strong security settings and go directly to official websites, you can use it without putting yourself at unnecessary risk.
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As more services move toward strict identity verification, how much personal data are you willing to trade for convenience and security? Let us know by writing to us at Cyberguy.com
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Copyright 2026 CyberGuy.com. All rights reserved.
We’ve arrived at the final day of Prime Day, which at this point should probably be called “Prime Week.” We’ve found discounts on all manner of gadgets, including TVs, smart home tech, chargers, headphones, and more. Some of the best deals have started selling out at some retailers, so if you’ve been craving a popular upgrade like the AirPods Max 2, time is running low.
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Dublin, Ohio, gave a robot cop a trial run inside a public parking garage. Less than a year later, the machine was off the job and headed back to its maker.
DubBot, a Knightscope security robot used by the Dublin Police Department, was meant to help deter crime, support emergency response and give the city another way to monitor a busy public space. However, its patrols led to zero arrests, tickets or criminal cases.
Now the failed pilot raises a bigger question nationwide. Should local leaders have to prove these machines work before putting them on patrol?
AI TO MONITOR NYC SUBWAY SAFETY AS CRIME CONCERNS RISE
Dublin’s robot cop pilot ended after its patrols led to zero arrests, tickets or criminal cases. (Knightscope)
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Ohio robot cop ends its parking garage patrol
DubBot began patrolling the Rock Cress Parking Garage in July 2025. The robot was one of Knightscope’s K5 Autonomous Security Robots, the tall white security machines built to move through public spaces and act as an extra set of eyes.
Dublin retired DubBot on May 12 after deciding the pilot no longer fit the city’s operational needs. The robot has since gone back to Knightscope.
The city’s public safety page now says the autonomous safety robot pilot has ended. It also notes that Dublin added other security measures at the Rock Cress garage, including entrance and exit gate arms and mirrors.
What the Ohio robot cop was supposed to do
DubBot was designed to support police operations, deter crime and give people another way to reach emergency help. The robot had 360-degree video cameras, two-way emergency communication and an emergency call button that could connect people with dispatchers.
In theory, that sounds useful. A robot moving through a parking garage could make people feel watched over. It could also give police a live look at an area without assigning an officer there full time.
WHEELED, RUGGED ROBOT DOG BUILT FOR EXTREME INDUSTRIAL MISSIONS
But let’s be real here. A camera on wheels still has to solve a real problem. Parking garages have awkward corners, quick encounters and plenty of moments where something can happen fast. A robot moving at walking speed may create a visible presence. However, presence alone does not equal public safety results.
How much the Ohio robot cop cost
Dublin spent $128,080 in the first year of the agreement. The city expects a reimbursement from Knightscope of about $60,500, bringing the final cost down to $67,548.
The original plan was larger. Dublin had planned to pay $238,440 for two robots over two years. However, the second robot never rolled out. It was supposed to serve Riverside Crossing Park, but development needs and infrastructure limits kept it from going into service.
SMART STREET SENSORS COULD BE WATCHING YOUR CITY NEXT
That leaves one robot, one parking garage and a pilot that ended with no arrests, no criminal cases and no tickets.
The city also collected no other performance metrics because the pilot was meant to test the robot before any expansion.
That part should make taxpayers pause. When a city tests an expensive public safety tool, people deserve a clear way to judge whether it worked.
US TARGETS CHINESE ROBOTS OVER SECURITY FEARS
Why cities keep testing robot cops
You can understand why local governments keep looking at these robots. Police departments are stretched. Public spaces need coverage. Parking garages, parks and transit hubs can be hard to monitor with people alone.
Security robots promise a lot. They can move around, stream video, offer a help button and act as a visible deterrent. They also give a city a technology-forward image, which can sound appealing during a public safety pitch.
The challenge comes after the rollout. When a city says a robot deters crime, officials should explain how they will measure deterrence. When the robot supports emergency response, the city should track how often people use the help button. When the robot helps investigations, officials should show whether its video helped solve cases. Without that kind of follow-up, a robot can become a pricey symbol rather than a useful safety tool.
HUMANOID ROBOTS JUST GOT A WORKPLACE SAFETY SYSTEM
Other robot cop pilots have struggled too
Dublin is hardly the only city to test a Knightscope K5 and then move on. New York City tried a K5 robot in the Times Square subway station. That pilot ended after several months. Reports at the time noted that officers had to chaperone the robot and that the machine could not use stairs.
San Antonio International Airport also tested a Knightscope robot. That trial ran into technical problems, including navigation issues, camera focus problems and trouble with live video and audio feeds.
Those cases do not prove that every security robot will fail. They do show that public spaces are tough testing grounds. A robot may look impressive in a demo, then struggle when crowds, tight spaces, doors, stairs and real people get involved.
The Knightscope K5 security robot was designed to monitor public spaces and connect people with emergency dispatchers. (Knightscope)
Robot cops raise privacy questions
The other issue here is privacy. Dublin has a broader public safety technology program that includes drones, license plate readers, security cameras, body-worn cameras and facial recognition technology under a formal policy. Add a roaming robot with cameras and emergency communication, and residents may have fair questions.
What does the robot record? Who can access the footage? How long does the city keep it? Does the system use facial recognition? What happens when someone presses the emergency button? What data goes to the company?
Cities should answer those questions before a robot starts patrolling public spaces. The point isn’t to reject every new tool. The point is to make sure public safety tech comes with public accountability.
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What this means to you
If a robot starts patrolling your local garage, mall, park or transit hub, do not get distracted by the cool tech factor. The first question should be: What does it actually do when something goes wrong?
Can it connect you to a real person fast? Is someone watching the video when it matters? Can it help during an emergency, or does it mostly record what has already happened?
But let’s be real here. If your tax dollars are paying for this kind of technology, your city should explain the goal before the robot rolls out. Otherwise, people may only learn whether it worked after the money has already been spent. New technology can sound impressive. However, results still count.
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Kurt’s key takeaways
A robot cop patrolled a parking garage, led to zero arrests and then got sent back. That should make taxpayers ask some hard questions. But let’s be real here. If local leaders are paying for AI-powered public safety tools, they should explain what problem the tech solves, how success will be measured and what happens to the data it collects. Dublin deserves credit for ending the pilot when DubBot failed to deliver enough value. A robot can look like progress, but the real test is whether it makes people safer and gives taxpayers results they can actually see.
DubBot patrolled the Rock Cress Parking Garage in Dublin, Ohio, before the city ended the robot pilot program. (The City of Dublin)
Would you feel safer knowing a robot was watching your public space, or should your city have to prove the machine works before spending your tax dollars? Let us know by writing to us at CyberGuy.com.
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Copyright 2026 CyberGuy.com. All rights reserved.
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