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How Brandeis Is Trying to Change College Shopping

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How Brandeis Is Trying to Change College Shopping

You don’t get to know for sure what college will cost until you apply and get in. Colleges provide tools that help you guess what kind of financial aid they might offer, if any, but the numbers are often off by many thousands of dollars.

The fact that this real price is a mystery for most people at most schools is disgraceful. It also presents an opportunity.

A few weeks ago, Brandeis University quietly introduced a new tool for college shoppers called Faye. It asks questions like a person would, digests high school transcripts and tax returns, then tells you “what your Brandeis cost will be” if you get in, including both need-based and merit aid.

“Will” suggests certainty. And certainty is decidedly not what colleges offer with the net price calculators that federal law requires them to provide applicants. Those calculators are the tools that lead to sticker shock when an admission offer arrives with an actual price that is far higher than the calculators’ estimates.

I don’t know of any schools that do what Brandeis is trying. It may not work, and it may backfire in a couple of different ways. But the fact that the school is even trying it is a kind of victory for anyone who has ever wailed in agony over the complexity of college pricing and the futility of trying to figure it out.

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The person who signed off on Faye (as in F.A., or financial aid) is Arthur Levine, the Brandeis president. The son of a South Bronx mailman, he was able to attend Brandeis himself in the late 1960s only because a well-off relative helped.

Dr. Levine did not come up with Faye. He has long been pals with John Katzman, whose name will be familiar to Gen X-ers who took his Princeton Review SAT classes. Mr. Katzman’s punk-rock approach to test preparation over the years, which included trying to trade his archrival’s internet address for a case of beer, made him a folk hero to students and an irritant to people in power.

I first met Mr. Katzman in the 1990s when Random House republished, under its Princeton Review imprint, an out-of-print book about gap years that I had co-written. But we hadn’t spoken in about 25 years until he emailed about Brandeis. He’s no longer affiliated with Princeton Review and started a higher-education company called Noodle in 2013.

He shopped the upfront pricing idea around for a while before trying it on Dr. Levine. But it was slow to gain traction because real pricing, pre-application, is just not how things are done in the residential undergraduate education industry.

To get any kind of a binding price under the current system, you generally must apply and get in. Then, perhaps you appeal for a better offer, if the school can digest your appeal in time. This year, Northeastern could not for some students.

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And then, more! Maybe a different college surprises you with an even better offer — even after the May 1 decision deadline.

To call it a goat rodeo is to engage in a kind of goatism.

Brandeis’s enrollment team was well aware of this mess. But its members weren’t sure there was any overarching fix, given regulatory and other constraints, and they greeted Mr. Katzman with arched eyebrows.

“We thought he was nuts,” said Sherri Avery, assistant vice president of student financial services at Brandeis.

“If it could be done, someone would have been doing it, right?” said her boss, Jennifer Walker, vice president for enrollment management.

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“And we wanted to do it,” Ms. Avery added.

Mr. Katzman’s premise was simple. Most need-based and merit aid calculations are formulaic and algorithmic, even if they differ at least a bit from one another. Ever-evolving technology ought to be able to handle it.

Faye is simple to use, and the price quotes it produced in my tests were easy to understand. What gave me pause was that the word “guarantee” did not appear anywhere near the dollar figure. One recent test triggered an email that was supposed to confirm Faye’s “will pay” price, but it referred to the number as a “projection.”

In my first meeting with the Noodle team, the G word came up repeatedly. Since then, however, the Brandeis and Noodle wordsmiths struggled mightily before they settled on the “will pay” language.

Why no guarantee? Blame the lawyers, who demanded asterisks that the team thought would be off-putting.

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Indeed, there will be situations — estranged parents who won’t submit tax returns, small-business owners in various circumstances — that will require human intervention. A “will pay” offer could still come, but from humans, later, and not from Faye right away.

Then, there’s Faye’s garbage-in, garbage-out rule: If you make an error, it’s on you. If you lie, Brandeis won’t honor the quote. And if the software messes up, Brandeis reserves the right to re-price your deal.

There’s more. If your child is a high school sophomore or younger, the “will” does not apply, since your finances may change and Brandeis’s list price will for sure.

Brandeis may also change its merit aid formula if the school becomes more popular. It received 40 percent more applications this year, which may give the school enough marketplace power to offer fewer merit aid discounts. (Merit aid for current students doesn’t change from year to year as long as they keep their grades up and finish within eight semesters.)

And finally, if your household income or assets change drastically during your time at the school, your net price might, too, if you receive need-based financial aid.

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So much throat clearing. So many maybes. All these asterisks make the whole endeavor seem asterisky, and it is.

If you’re a school, any big change in how you sell can alter who will matriculate and what they can and will pay. If net tuition revenue per student then plummets, you have an enormous problem. Competitors will scrutinize Brandeis’s tool, and some of them may undercut its prices.

And if enough people use the tool but can’t get sensible offers, the university loses them before they even apply. Application numbers could fall as quickly as they rose.

“That’s hard,” Mr. Katzman said. “But it’s the same hard as every airline and hotel and everyone in the real world has to deal with. I have to set a price, and I have to tell people what it costs.”

That’s the other reason there is no “guarantee.” College-pricing nerds like me think the word is a solution to what ails higher education. But in Faye’s testing, the word generated more questions than excitement among parents and students, and there was a risk that it might sound gimmicky.

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So if you are a college shopper, test Faye mercilessly. If your finances seem broken, try to break Brandeis with your complex situation.

And save that “will pay” price quote. If you apply to Brandeis and get in, send me a note and let me know if the price changed.

But before then, ask this when you talk to other colleges: Why won’t you tell me what you will charge, pre-application? Heck, do it in the group information session in front of 100 other people. Maybe the school will surprise you.

Some institutions will make this work eventually, even if it isn’t Brandeis. And hats off to Cornell College, Whitman College and the College of Wooster, which have their own transparency initiatives.

Ms. Avery and Ms. Walker no longer think Mr. Katzman is crazy. And over lunch in March, they talked about the risk that their price quotes could scare people away.

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Video: How the Job Market Is Leaving New Graduates Behind

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Video: How the Job Market Is Leaving New Graduates Behind

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Sydney Ember, a Times business reporter, has been speaking with recent college graduates struggling to find work. She explains why starting a career in the current economy could leave lasting scars on wages and opportunities.

By Sydney Ember, Nour Idriss and Stephanie Swart

June 5, 2026

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Video: Are These Portable Fans Worth It?

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Yes, we tested the new luxury personal fans from Dyson and Shark. We still think our affordable no-name favorites are better.
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How a Recent College Graduate Lives on $18 Per Hour in the East Bronx

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How a Recent College Graduate Lives on  Per Hour in the East Bronx

How can people possibly afford to live in one of the most expensive cities on the planet? It’s a question New Yorkers hear a lot, often delivered with a mix of awe, pity and confusion.

We surveyed hundreds of New Yorkers about how they spend, splurge and save. We found that many people — rich, poor or somewhere in between — live life as a series of small calculations that add up to one big question: What makes living in New York worth it?

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Jaden Baldeon is a recent college graduate who is trying to carve a life out for himself while making sure his family has a good one, too. And at 20 years old, he is one of the newest entrants to the city’s work force who is feeling its high prices most acutely.

He lives at home with his mother and two siblings in a two-bedroom apartment in the East Bronx. He makes $18 per hour working part-time at a swimming school and makes roughly $550 biweekly, contributing about half of that each month to household expenses.

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Now that classes are over, the weather is warming and more people are heading to the pool, he plans to increase his hours to full-time, from 30 to more than 40 hours. He hopes to do so to keep his family members from feeling the worst of the cash crunch.

“As soon as I hit 18, a lot of the adult responsibilities have come into play,” he said, adding that he and his mother have had a lot of conversations about budgeting and spending.

As the son of immigrants from the Dominican Republic and El Salvador, Mr. Baldeon said he feels the pressure to succeed, especially because many of his relatives worked full-time by the time they were his age.

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He added that he feels he is “breaking barriers” by earning his associate of liberal arts degree. He received the degree in May from Seton College at the University of Mount Saint Vincent, which offers a debt-free two-year degree and provides students with financial literacy education, access to free meals and a laptop. He is considering returning to the university in the fall to continue studies for his undergraduate degree.

His college experience and home life have taught him the real value of a dollar — and helped him find new ways to save for the life he wants.

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“You don’t want to live and just be surviving. You want to have nice things,” he said. “That’s what it’s been: balancing both of those things and trying to help out here and there.”

A Tight Schedule

Maintaining a strict daily regimen has helped Mr. Baldeon budget and track his spending. For most of the final months of the spring semester, he planned out his daily schedule to determine whether he would use public transportation from his home in the Bronx to classes on campus in Riverdale, which costs roughly $6 round trip, or take his university’s free shuttle.

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On the weekends, he works part-time at the Goldfish Swim School in New Rochelle, where he earns about $18 an hour doing tech support, membership management and front desk check-ins. He commutes to work using Metro-North, which costs roughly $7.00 per round-trip ticket. (He keeps an eye out for the less expensive off-peak tickets, too.)

But even his best-laid plans come against the realities of commuting in the city.

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“Transportation is kind of a gamble,” he said, noting the occasional schedule delays and lack of available seating. “So sometimes I just have to opt for an emergency cab.”

When he returns home from classes late at night or if he works a late shift, he sometimes chooses a ride-share service and has an Uber One membership to help secure a lower price for cars, which can cost $40 or more during rush hour. If a ride home is more expensive, he uses local car service alternatives in his neighborhood that are discounted and allow cash payments.

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A Model Saver

Living at home has helped Mr. Baldeon save on housing while in college and take some of the financial strain off his mother. He said that he contributes most often to household goods and regularly uses coupons to get them at even more of a discount.

He most often buys paper goods and also helps buy groceries, which gives his family more of a financial cushion to enjoy better-quality items and opt more often for fresh produce over canned or frozen. Recently, he started buying laundry detergent in bulk from local vendors rather than directly from the store, allowing his family to save around $10 dollars and get a larger supply.

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Student discounts help, too: Mr. Baldeon recently opened a student Discover card to build credit and used the card to buy a special mop for the floors in his home. His student email address has helped him get discounts on audiobooks, music and other perks.

“I just try to save anytime I can, in all transparency,” he said.

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Saving is becoming a family affair. His younger sister, who is in middle school, landed a position with the city’s Summer Youth Employment Program, marking her first job. His younger brother, in high school, is looking for a summer job. It’s unlikely that much of their earnings will go toward the household expenses, though. Mr. Baldeon said he hopes his siblings will use their first paychecks to learn about financial responsibility and pay for things themselves over the summer — something he did when he got one of his first jobs through the program.

“It was a very good feeling to have some money of my own,” he said. “It was definitely quality of life for me, too, so that’s what I want to stress to them as well.”

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Eyes on the Future

Living at home, working more hours and delaying a return to college has helped Mr. Baldeon put money aside for what could be his biggest future expense: a car.

Four more wheels, he said, will make his commute to work much easier and give his mother and siblings more time to run errands during the week. His dream model? A Subaru WRX Impreza.

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“It could be used, older, I don’t care,” he said. “As long as it’s that one.”

Mr. Baldeon was born and raised in New York and loves it as his home. But after he moves out of his mother’s house, he said he probably won’t stay in the city much longer. He is considering going upstate to Rochester, where he has family, or a more rural place where his dollar can stretch a little further to allow him to build a home for himself.

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“I want something of my own for sure,” he said. “So I want to get out of the city.”

We are talking to New Yorkers about how they spend, splurge and save.

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