Illinois
Huge bills from Illinois American Water have Bolingbrook, Illinois residents fit to be tied
BOLINGBROOK, Ill. (CBS) — Some Bolingbrook homeowners said their sky-high water bills now have them considering out of the southwest suburb.
The massive bills follow a rate hike from Illinois American Water. The company said the “typical customer” may have seen an increase of about $21 per bill, but at least a dozen customers have come forward to the CBS News Chicago Investigators saying their bills have jumped much more than that.
“A lot of my friends are ready to move out of town, because they can’t afford it either,” said Illinois American Water customer Ron Ginocchio.
Ron and Jeanette Ginocchio are longtime Bolingbrook residents. They said they knew the Illinois American Water bill rate hike was coming in 2025.
“I’ve lived out here for 62 years, and this is just terrible,” said Jeanette Ginocchio.
But with both on fixed incomes, they didn’t know it would hurt this bad.
“I went from like $79 a couple of months ago to $112 right,” said Ron Ginocchio.
“And this is home to me,” said Jeanette Ginocchio. “I don’t want to move, but I can’t keep up paying these kind of bills.”
Brandy Adcock said she opened a bill for $713 from Illinois American Water, which she called “completely a shock.” She discovered a hidden leak was responsible for her $234 water usage bill, but it was the additional $400 or so just in fees that really surprised her.
“You got too many people that are already teetering on the fine line already between making it and not making it,” Adcock said, “and this is a death blow is really what it is.”
About a dozen customers reached out to us saying unexplained usage increases and new fees have cause their bills to soar. They have been reaching out to Bolingbrook Mayor Mary Alexander-Basta too.
“The numbers are just not adding up, the charges are astronomical, and the residents can’t avoid it,” Alexander-Basta said.
Mayor Alexander-Basta said the village has filed an appeal with the Illinois Commerce Commission.
Illinois American Water said the hike was necessary to cover much needed infrastructure improvements.
So what’s the answer? Mayor Alexander-Basta and Illinois state Sen. Rachel Ventura (D-Joliet) believe a solution involves bringing the utility into the village’s hands.
“I also filed a bill this year, Senate Bill 1513, to help Bolingbrook take over the water back from a private entity into the public hands of the city.,” Ventura said.
As it is, many residents simply can’t afford their water.
“People need water. People need electricity. So to allow privatized companies to take advantage of a need, and to constantly increase the rates, is just something that’s not palatable,” Alexander-Basta said.
Illinois American Water said their rates are based on the true cost of providing water and wastewater services as approved by the Illinois Commerce Commission. Illinois American Water spokeswoman Anna Kubas released this statement:
“Illinois American Water is committed to providing high-quality and reliable water and/or wastewater services to all our customers. Illinois American Water implemented new rates starting January 1, 2025. The new rates were approved by the Illinois Commerce Commission. The typical residential customers on Chicago Metro Lake Water using 3,500 gallons of water per month with a 5/8-inch meter have seen an increase of approximately $13.40 on their bills for water service and $7.70 for wastewater collection and treatment services as a result of the rate order received in December 2024, which followed an 11-month review process by the Illinois Commerce Commission.
“The main driver of the rate order is capital investments made in the company’s water and wastewater systems. The rate order covers $421 million in water system infrastructure improvements and $136 million in wastewater system infrastructure improvements to be made over two years, from January 2024 to December 2025. Nationwide, U.S. water systems are aging and underfunded. The American Society of Civil Engineers Infrastructure Report Card gives our country’s water systems a grade of C+. The picture is worse for wastewater: Grade of D+. This has serious environmental implications for communities across the U.S. We cannot ignore the infrastructure needs of our water and wastewater systems that would impact customer service. We’re prepared to efficiently direct capital where needed most: making repairs to infrastructure and, when needed, replacement while ensuring our systems and facilities are more resilient.
“Related to water consumption: When a customer makes us aware of unexpected higher water consumption, Illinois American Water looks into the matter. After being notified of unexpected higher water consumption, a field representative can visit a customer’s home the next day to check their water meter as well as help identify a potential source of the additional water consumption, or also sometimes referred to as a leak. There are several instances in which a customer may have an unidentified leak or an appliance is utilizing water at a higher rate than the customer may have expected. Depending on the meter type installed in a customer’s home, Illinois American Water can extract water consumption data which indicates if water consumption is continuous or intermittent to help understand the pattern of water consumption. Each instance is looked into as each circumstance has different factors impacting the unexpected higher water consumption.
“If you have specific instances, Illinois American Water personnel would be happy to look into the matter for our customers and follow up directly with that customer.”
Illinois American Water spokesman Terry Mackin followed up with this statement about customer service:
“Illinois American Water’s 700-plus skilled employees work hard every day to provide water and wastewater service to more than 400,000-plus customers in Illinois. More than half of our employees are members of a labor union. They take great, great pride in their work, and their jobs, and the quality service they provide to our customers here in the suburbs and throughout the state. We provide service in 148 communities in Illinois, and we have been providing quality service in Illinois for more than 130 years.
“Our employees serve our customers, in all weather, including the cold and snow. It is our top priority. In recent weeks, when we have become aware and contacted by a customer who believes a meter is not working properly, our employees have been at the customer’s home to check the meter and discuss the issue with a customer.
“Our rates are based on the true costs of providing water and wastewater service to our customers as approved by the Illinois Commerce Commission.
“Our customer service by our hard-working, skilled employees at Illinois American Water is Number One priority to us all.”
Illinois
New Illinois bill aims to overhaul public defense system | The Chicago Report
A major overhaul to the Illinois justice system could be officially underway.
House Bill 3363 lays the foundation for a brand new agency, the state public defender office.
The goal is to bring more consistent legal representation for Illinois residents who can’t afford an attorney.
Joining us now to discuss the rolled-out timeline is the bill’s sponsor, State representative Dave Vella, who actually started his legal career as a public defender, before heading to Springfield.
Illinois
Illinois Democrats face backlash after blaming Trump in Chicago cross-burning case | Fox News Video
‘Outnumbered’ reacts to Illinois Gov. JB Pritzker and Chicago Mayor Brandon Johnson blaming President Donald Trump for a cross-burning incident in Grant Park.
Illinois Democratic leaders Governor JB Pritzker and Chicago Mayor Brandon Johnson are slammed for weaponizing a Chicago cross burning incident by blaming former President Trump. Despite the suspect, Murlin Lue, admitting his motive was to protest Trump, not racism, Pritzker and Johnson doubled down. Critics, including Illinois GOP State Rep. Chris Miller, accuse them of playing politics and fostering division rather than seeking truth.
Illinois
Illinois Lt. Gov. candidates focus on affordability in pitch to Rockford voters
ROCKFORD, Ill. (WIFR) – November ballots will feature a repeat of top billing in the race for governor. Illinoisans can once again choose between Governor JB Pritzker or Darren Bailey to lead the Land of Lincoln.
But beside their spots, new names will appear for voters.
The Democratic and Republican candidates for governor picked new running mates for their rematch. With Lieutenant Governor Julianna Stratton running for U.S. Senate, Pritzker picked Christian Mitchell to join his ticket. On the Republican side, Aaron Del Mar joins Bailey, who previously ran with Stephanie Trussell in 2022.
Mitchell and Del Mar spoke Thursday with WIFR on what inspires them to run, their campaign priorities and ideas to improve the Rockford region.
Backgrounds
Starting with the Democratic ticket, Mitchell joins the race as a former state representative from Chicago as well as a deputy governor with the Pritzker administration.
“Before anything else, I’m Debbie’s son, and I’m James’s grandson,” Mitchell introduced. “They’re the ones who really instilled in me the value of hard work and made sure that I was going to have a very bright future.”
Mitchell sees the role of lieutenant governor as a partner to the state’s executive.
“I’m really lucky to be running with somebody who I respect, and who I think is the best governor in the nation… Governor JB Pritzker,” he said.. “My first thing is going to be supporting his agenda, which right now is all about lowering costs and raising wages.”
On the Republican side, Del Mar hails from suburban Chicago and considers his first priority to be raising his family.
“I wanted nothing to do with politics, did not want to be involved — wanted just to raise my kids and work my job,“ said Del Mar. He described his start in public service as something he ”kind of got pulled into.”
The Republican worked his way from a city council member in Palatine, at 29-years-old, to co-chair of the Illinois GOP. Although he says he “wanted nothing to do with being on” Bailey’s campaign, Del Mar sees strength in unity — offering a Chicago area perspective alongside Bailey’s southern Illinois roots.
“How about everybody in the state of Illinois, regardless of where you come from, has a seat at the table. If you’re from a southeast farming community, or you’re from the city of Chicago, where I grew up, everybody has a stake in the game.”
Priorities
Mitchell points to economic development as his focus for the gubernatorial campaign.
“I see vacancies on State Street in Chicago. I see vacancies on Main Street in Belleville and Alton and in Carbondale,” he recounted. “I want to make sure that we’ve got the kind of amenities and economic development, that kind of affordability, that allow us to make sure that folks want to stay in the towns that they’re born in if they want to.”
The Democratic candidate also eyes long-term planning for the state, including an “Illinois 2050 Plan.”
“How do we have the kind of educational undergirding that means that no matter where you’re from, you have a chance to have one of those jobs, whether it’s in new agriculture technology and new farming techniques or biotech, quantum.”
When asked how to achieve these priorities, Mitchell turned to investing in public education, retaining residents with better wages and improving health care.
“Making sure that we are able to protect our health care system, so that folks aren’t going broke when they get sick, that’s another big way that we can make an impact.”
Del Mar outlined a cost-of-living focus as central to his campaign.
“You wanna succeed, you do the basics really well, and the basics are affordability,” he contended.
The Republican repeatedly highlighted the state’s property taxes — reportedly the highest in the nation — as an issue to tackle. He suggested redirecting Illinois’s budget as one measure to ease the burden on homeowners.
“Number one is fully funding the state’s portion of local taxes, because that will offer people property tax relief.” Del Mar clarified this wouldn’t mean redirecting funds for public education.
“We’re looking at how we fund schools, how we make sure to empower teachers to have the best educational outcomes that we can have here in Illinois, regardless of what your zip code is, regardless of what your parents do for a living or how much money they make,” added Del Mar.
Reflecting on Rockford
Each candidate provided their vision for boosting the Rockford region.
For Mitchell, improvements continue with infrastructure funding, building on the state’s roughly $500 million investment in the area.
“The things that we have already worked on, through the capital plan that I helped lead as deputy governor, that the governor signed and is implementing, are already having benefits that the people of Rockford can see.”
The Democrat also pointed to the Chicago Rockford International Airport as an opportunity.
“Investing in that regional airport where we’ve already helped with a matching grant to get additional funds, that helps build out the economy,” said Mitchell. “There’s so much that’s happening there that it is really good for the economy and bringing more people back to Rockford.”
Del Mar shared his local priority as supporting unionization in the area.
“Union families deserve to be able to have a livable wage, and that’s something that’s important to Darren and I,” said Del Mar. He mentioned pensions were another item that a Republican executive wouldn’t touch for the public and private sector unions.
“I know that area up there has strong union backbone,” described Del Mar. “We want to make sure they know that they’re not going to have a bigger supporter in the governor’s mansion than Darren and I.”
Election Day
When asked for thoughts on their opponent, Mitchell criticized the Bailey campaign as a “repacking” of his 2022 run.
“The only record that they have to run on is extremism,” he exclaimed.
The Republican candidate also reflected on records, pointing to Pritzker’s years in office.
“Why are we underfunding education? Why are property taxes at all-time high? Why are businesses leaving?” asked Del Mar.
Voters can decide on who will lead Illinois November 3. Early voting starts September 24, with applications for voting by mail opening August 5.
Extended Interviews
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