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San Francisco Airport’s Fear of Flying Clinic Welcomes Nervous Passengers Aboard | KQED

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San Francisco Airport’s Fear of Flying Clinic Welcomes Nervous Passengers Aboard | KQED


The fear of flying is less a single phobia than a place where other fears converge. For many people, it’s rooted in one or more anxieties that flying brings into focus — the fear of turbulence, of heights, or of having a panic attack in front of strangers with no escape.

For Vance, being inside an aircraft activates her claustrophobia — a condition she developed at nine years old. A series of surgeries caused her to feel severe anxiety in closed spaces. Her panic attacks increased during her teenage years, especially on airplanes.

“If I’m in a car, I can pull over, open my door and get some relief,” she says. “But when I’m in a plane, there’s no out.”

A safe space to face the fear

Air travel isn’t something that most people can do often enough to ease their anxiety. Each trip can feel like starting all over again.

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Luckily, Vance found somewhere to practice being uncomfortable: the Fear of Flying Clinic, a nonprofit support organization hosted at the San Francisco International Airport.

Collette Vance, a participant in the Fear of Flying Clinic, prays before takeoff from San Francisco on Aug. 10, 2025. (Evan Roberts/KQED)

Fran Grant and Jeanne McElhatton, both licensed pilots, founded the clinic in 1976 in San Mateo, California. They created an educational program in order to help Grant’s husband overcome his turbulence anxiety so he could travel to Australia.

The curriculum demystified air travel and addressed the physical and psychological roots of fear. The first clinic welcomed a small group of anxious travelers and, by the end, Grant’s husband was calm enough to sleep through turbulence that had once overwhelmed him.

Today, clients from across California spend two consecutive weekends understanding the mechanics of flight and learning how to rewire their anxious thoughts. A four-day workshop culminates in a round-trip graduation flight to Seattle.

Vance arrives at the clinic on the first day with her mother, Louise, joining eight other participants, including one couple who drove in from Fresno. Volunteers run the workshop — many of whom are nervous flyers and have gone through the clinic themselves — and include instruction from working pilots, air traffic controllers, flight attendants and aircraft maintenance technicians.

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Volunteer psychotherapist Paula Zimmerman begins the workshop by asking everyone to introduce themselves and their concerns about flying. Reasons for signing up range widely: panic attacks, childhood trauma from an earthquake, a decades-old rescue mission during the Vietnam War. One participant in their fifties had never even been inside an airplane.

Often, Zimmerman says, they sign up because of an important upcoming trip.

Retrain the brain

Zimmerman wants participants to understand the difference between adrenaline and real danger. Her goal is to help them to distinguish between the thing that’s happening to them and how they think about the thing that’s happening to them.

She writes the letter “A” on a large sheet of paper at the front of the room. A stands for an activating event — like, for example, turbulence.



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San Francisco, CA

All Aboard the 67, San Francisco’s Most Delayed Bus | KQED

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All Aboard the 67, San Francisco’s Most Delayed Bus | KQED


Muni driver Hannibal is reflected in a rearview mirror as he operates the 67 Bernal Heights bus in San Francisco on Feb. 18, 2026. The route is among those with the most persistent delays, according to Muni performance data. (Gustavo Hernandez/KQED)



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5 teens, 3 adults arrested in San Francisco double stabbing at Dolores Park

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5 teens, 3 adults arrested in San Francisco double stabbing at Dolores Park



Three adults and five juveniles were arrested after two people were stabbed on Wednesday at San Francisco’s Dolores Park, police said.

The San Francisco Police Department said officers responded at about 4:50 p.m. to a report of a group of people fighting at the park. On the way there, the officers were notified that there was a possible stabbing, police said.

When officers arrived, they found two men with stab wounds, and the officers began first aid before medics arrived. Both men were taken to the hospital, one with life-threatening injuries, police said.

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Officers searched the area around the park and detained eight people; they were all arrested after investigators developed probable cause, police said. The adults were identified as 18-year-old Fernando Moreno Hernandez, 18-year-old David Paz, and 19-year-old Yeferson Mondragon-Ortiz. Each was booked into the San Francisco County Jail.

The five teenagers were taken and booked into the city’s Juvenile Justice Center.

All suspects were charged with attempted murder, conspiracy, assault likely to produce great bodily injury, and assault with a deadly weapon.  

Police said the case was still under active investigation, and anyone with information was asked to contact the department at 415-575-4444, or send a text to TIP411 and begin the message with SFPD.

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Latest California-based gig work app lets people book content creators, editors

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Latest California-based gig work app lets people book content creators, editors


It’s 10 a.m. sharp, and Abby Kurtz gets her first assignment of the day. She’s received a time, a location in San Francisco and a target.

Her weapon of choice: an iPhone.

“Being a social agent is really the coolest thing ever,” she said. 

Kurtz is a content creator working through an app called Social Agent, part of an expanding gig economy where more and more workers are trading stability for flexibility. Work that once required connections, planning, and a big budget can now be booked with a tap —extending the on-demand model from rides and meals to storytelling itself.

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 Just make a request, and someone like Kurtz can arrive within 30 minutes, camera-ready.

“What I look for when I’m shooting events is very crisp and clean content,” she said. 

Her mission this time took her to Sutro Nursery, a nonprofit dedicated to growing native plants and that is hoping to grow its volunteer base, too. Board member Maryann Rainey said booking a Social Agent is a lot cheaper than hiring someone to do their social media full-time. 

“I know I can’t do it myself, and I was certainly hoping that these young people would know how to do a good film,” Rainey said.

A typical job runs about $200, with same-day delivery. Agents earn around $50 an hour, plus tips. And if clients already have footage, they can upload it and have it turned into a finished piece. 

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The service is currently available in New York, Los Angeles, and Miami, with a slower rollout now underway in other cities.

 Lisa Jammal, the company’s CEO, said the idea is simple: Let someone else do the shooting.

“We all are missing those beautiful moments because we’re always behind the phone,” she said. 

As for Kurtz, after the shoot, she headed straight to a nearby coffee shop, where the clock started ticking. She had just over an hour to shape her raw material into a polished final cut.

“I think I’m going to give this reel a really peaceful, calming feel, but also informative and inviting,” she said. 

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