It was just before Thanksgiving two years ago that Jim Haugom died on a flight to Alaska.

Haugom and his wife, Patty, were returning from a family visit on Oahu and looking forward to the holidays at home.

Jim Haugom got up to use the lavatory about 45 minutes out of Anchorage on the early-morning flight. He lost consciousness and couldn’t be revived, despite the immediate efforts of the flight crew and their fellow passengers.

Two years later, Patty Haugom still expresses only gratitude for the compassion and care she experienced on one of the worst days of her life.

Flight attendants and medical professionals she’d never met before tried to save her husband. Strangers prayed with her. Responders on the ground guided her to a private space to grieve.

“The crew was heroic,” Haugom said. “In that little tiny area … there was four flight attendants and passengers in there, and they had the right equipment. They were on top of it. They never stopped. Even as we landed, they were still working on him.”

In a geographically isolated state like Alaska where flying is often a necessity, midair medical emergencies are a stark reminder of how vulnerable air travelers can be.

A death on a plane brings into sharp focus the snap decisions facing the flight crew and medical professionals who step up to help, the trauma inflicted on other passengers in such a cramped space — and the bond they all share around someone’s last moments.

“It’s hard for everybody involved: family, crew, passengers,” said Seth Heiple, a flight attendant and union safety chair of the Association of Flight Attendants-CWA.

Midair rarities

The odds of someone dying on a plane are extremely low, even as medical emergencies have become more common with billions of passengers flying every year and “an increasing aging of air travelers” with significant health issues, according to a 2021 study published in The American Journal of Emergency Medicine.

Since 2022, there have been an average of two midair fatalities a year involving flights landing in Anchorage, according to Cpl. Daniel Harmeling, with the Anchorage Airport Police & Fire Department. That statistic reflects scheduled flights as well as those diverted due to in-flight emergencies.

The 2021 study found there were 0.21 deaths on planes for every million passengers.

Don Young, Alaska’s lone United States representative for years and the longest-serving Republican member of Congress in history, was one of those rare cases.

Young — seated with his wife, Anne — died on a flight from Los Angeles to Seattle in March 2022 after losing consciousness as the plane descended into Seattle. Medics on the ground were unable to revive him. Young’s communications director, Zack Brown, was also on the plane.

“Felt like the longest day of my life and I can’t believe it’s been an entire year,” Brown posted on X a year later, in March 2023. “Always grateful for our Alaska Airlines crew and everyone who helped me get my boss’s remains & Mrs. Young back to DC. There was no playbook for what happened, but I had an amazing support system.”

Coming home

Patty Haugom said there was little indication of anything wrong with her husband’s health before they got on that 2022 flight. He’d been falling a little more than usual, she realized later.

The Haugoms moved to Alaska from South Dakota in 1971. Haugom, 76 when he died, worked at the Mat-Su Valley Frontiersman before moving to a lineman position at Matanuska Telephone Association. He retired by 2007, a loving grandfather, yard-proud gardener and woodworker who could fix anything.

The Haugoms have six children, including a son who lives on Oahu. On that 2022 trip, other family members flew in from Alaska. They all spent just over a week together.

The long flight over the North Pacific Ocean back to Anchorage was nearing its end when Jim Haugom rose to use the restroom. Their daughter, her husband and their children were seated farther back.

Patty Haugom got the attention of a flight attendant when she realized he’d been gone too long. When the attendant unlocked the lavatory door, Haugom could see immediately that something was wrong. Her husband was slumped over, unconscious.

The flight attendant got on the intercom to ask for help transferring the big man from the confined space.

“She announced that they had a medical emergency, and she needed three strong guys,” Patty Haugom recalled. “There was three guys up there, got him out on the floor, and right across the aisle from us was a heart specialist.”

As the lights remained low, a flurry of activity surrounded her husband. Someone started CPR compressions as passengers helped Patty Haugom shield the scene with blankets.

“I remember standing in that archway, holding my shirt open, trying to see if I could get people not to see,” she said. “I was just in shock.”

‘It leaves a mark’

Flight attendants are trained to handle such medical emergencies, according to Heiple.

There are recurrent trainings every year and CPR training twice a year, he said. Aircraft carry AEDs — defibrillators that can deliver a shock to restore regular heart rhythm — and medical kits that include everything from blood-pressure cuffs and bandages to controlled substances that require a doctor’s permission to open.

If a passenger requires medical help, a flight crew will generally notify the pilot and call for assistance from any medical professionals on board, Heiple said. Airlines contract with third parties such as MedAire to provide real-time advice from nurses and doctors on the ground.

If someone is experiencing a cardiac arrest or stroke, the crew will continue life-saving procedures until a medical professional makes an official death pronouncement, Heiple said. Flight attendants will try to move passengers, especially those with children, who are seated near someone having a medical emergency.

Heiple has helped with in-flight CPR three times in his career. The people doing compressions will trade off; the procedure is exhausting as well as emotionally draining. Sometimes CPR may continue for hours.

“It can be really traumatic for the crews,” he said. “In fact, I’m getting a little emotional talking about it.”

Flight crews who work on a flight where a death occurs get seven days of paid leave, according to Heiple. They will usually receive a confidential mental health debriefing session.

“Even years later, it leaves a mark,” he said.

Compassion and respect

The family doesn’t know exactly what caused Jim Haugom’s medical emergency, but whatever it was happened very fast, his wife said.

At the time, she could barely process what was happening. As her daughter started texting family members that Haugom was receiving CPR on the plane, a passenger sitting in the seat in front of Patty Haugom and her daughter turned around.

She held Haugom’s hand and asked, “Do you want us to pray with you?”

Haugom, who attends St. Michael Catholic Church in Palmer, found solace in that small gesture.

“It just meant a lot to me and my daughter,” she said.

Once the plane landed, Haugom accompanied her husband as medics moved him into the airport, where he was pronounced dead. A police officer escorted her. She and her daughter were allowed to stay with Haugom’s body for as long as they wanted.

Her daughter has stayed in touch with the crew from that flight since.

“The passengers were wonderful, they really were. And everybody was just so respectful,” Patty Haugom said. “Flight crews put up with so much these days. Those people deserve every ounce of credit they can get.”

• • •

Boeing said Friday that it had hit several internal targets on safety and quality control despite a series of embarrassing and catastrophic incidents that has seen its share price plunge and airlines around the world pull some of its planes.

The company said in a news release that it had made improvements “in multiple areas including safety culture, training, simplifying their processes, and eliminating defects.”

The announcement comes less than a week after the latest deadly incident involving one of its aircraft. In the worst air crash in South Korean history, 179 people were killed when a Boeing 737-800 belly-landed and skidded off the runway at the Muan International Airport.

Even so, in a section titled ‘Elevating Safety & Quality Culture’, Boeing said it has “addressed over 70% of action items in commercial airplanes production based on employee feedback” and implemented key criteria “across Final Assembly for the 737, 787 and portions of 767 and 777” to “mitigate risk.”

It has nonetheless been a difficult year for the company that — along with Europe’s Airbus — exercises a virtual duopoly over the airline market. In early 2024, a crucial fuselage panel blew out of an Alaska Airlines jet, its largest union stopped producing airplanes, and problems with its Starliner space capsule left two astronauts stranded in orbit.

These incidents came after several fatal crashes involving Boeing jets in recent years, including Boeing planes operated by Indonesia’s Lion Air and Ethiopian Airlines that led to the various aviation authorities issuing grounding orders against specific Boeing jets.

All of that has combined to strip almost a third of the value off its share price since the end of 2023. 

During Boeing’s difficult 2024, whistleblowers from within the company came forward with complaints about shambolic internal processes in the production of its 737 and 787 aircraft.

One of those whistleblowers, John Barnett, was found to have died from a self-inflicted gunshot wound, aged 62. After his death, his family said his attempts to highlight serious concerns were met with “a culture of concealment” that valued “profits over safety.”

Since then, the company has changed CEOs with new chief executive Robert “Kelly” Ortberg undertaking a massive turnaround plan since he was installed in August. In a letter to employees in October, he stressed the need for a “fundamental culture change,” going further than his recent predecessors in acknowledging the damage to Boeing’s reputation.

“This is a big ship that will take some time to turn, but when it does, it has the capacity to be great again,” Ortberg said in the letter, according to Reuters.

But just two months later in October, the Federal Aviation Authority said it was opening a three-month review of Boeing’s compliance with safety regulations as part of its intensified scrutiny of the company’s operations.

Asked by NBC News’ Lester Holt whether Boeing was too big to fail, FAA Administrator Michael Whitaker said last month that Boeing had failed “and they’re going through a pretty substantial reset. They have the resources to do this reset and to rebuild in a much higher quality and safer manner.”

But Boeing’s news release highlights the company’s investment in workforce training, with  “strengthened training for mechanics and quality inspectors with an enhanced support system,” as well as adding “hundreds of hours of new curriculum to training programs” that include “quality proficiency” and “Positive Safety Culture.”

In addition, Boeing said that it is trying to simplify its processes, specifically highlighting the installation plans of its 737 production line, as well as “eliminating defects.” 

The 737 aircraft was mentioned when the company said its operation with Spirit Aerosystems had “significantly reduced defects” in assembling the planes’ fuselages by increasing inspection points. Boeing said it had also “fully implemented” new procedures around the final assembly of its 737 and 787 aircrafts that tracks and secures parts “to prevent loss or improper use.”

The timing of Boeing’s statement will not be lost on many in the aerospace industry. The release itself notes both the 53-day strike as well as the Alaska Air incident that kicked off the company’s awful year. 

Sunday marks the one-year anniversary of the near-catastrophe aboard Alaska Airlines flight 1282 and the company will likely be keen to show its progress in the year since.

ANCHORAGE, Alaska (KTUU) – For its 2025 Salute to the Military Awards, the Armed Services YMCA (ASYMCA) of Alaska is asking the public to help highlight civilians who have supported troops in Alaska.

Ultimately, two civilians are expected to be honored with this year’s award, with one named the Alaska Military Spouse of the Year, and the other, named the Bobby Alexander Civic Leader of the Year.

Awards will also be bestowed upon 13 enlisted servicemembers deemed exceptional in their service.

According to Kat Franchino, Marketing Director for ASYMCA of Alaska, the nonprofit organization represents enlisted members from all branches of the military in the 49th state, including some who just recently started their careers.

“It’s really just a way for us to honor the incredible junior enlisted service members,” she explained. “So that’s E1 through E5, who are stationed in our state.”

Franchino added that the awards are an opportunity to highlight the sacrifices these younger servicemembers make being stationed in the Last Frontier.

She said another reason for the event is to, “be able to shine a light on these incredible service members who have dedicated service before self, and … put the spotlight on them, to honor their accomplishments and the work that they’ve done.”

Beginning in 1977, the event has become a yearly tradition.

Recipients of the Service Persons of the Year awards are chosen by their command, who are seen as having gone “above and beyond,” Franchino said.

The civilian awards, meanwhile, were added to the proceedings a couple of years ago. Those honorees are chosen by service groups, “based on the qualities and characteristics that people have lined out in the nomination form,” according to Franchino.

The awards are slated for Feb. 15 in Anchorage, and online nominations for the civilian awards are due by Friday, Jan. 3.

Those nominating others are asked to fill out a form explaining why they are nominating a specific person, the support they’ve given the military, and any awards they may have already received.

Nomination forms can be completed on the ASYMCA of Alaska website.

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