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Warning signs your mail has been fraudulently redirected

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Warning signs your mail has been fraudulently redirected

Change-of-address scams involve some of the most seemingly harmless personal information getting into the wrong hands. This can lead to a whole host of problems, including financial losses and identity theft, although change-of-address fraud is technically a form of identity theft.

This kind of fraud involves a scammer impersonating you to request a change of address with the United States Postal Service (USPS). 

Once they have your mail redirected to an address they control, they can go through it at their leisure, looking for mail they can steal and information they can use to perpetrate further scams, like taking out loans or credit cards in your name or using your identity to defraud others.

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USPS delivery truck    (Kurt “CyberGuy” Knutsson)

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Here’s how it works, step by step

This detailed breakdown explains the process of a change-of-address scam, from initial targeting to the potential consequences and warning signs to watch for. 

Targeting

A person with criminal intent gets your postal address and full name, something that’s most easily done using a so-called people search site. People search sites, also known as people finder sites, are a kind of data broker that specializes in collecting, organizing and selling access to personal information. 

Making a fraudulent change-of-address request

The scammer then mails a change-of-address request to the USPS, providing your name and a new address he has access to. The online change-of-address form is generally more secure, requiring confirmation via a bank account. That’s why scammers will almost always mail in the request.

The form requires a signature, but this is unlikely to be verified when processing the request. So, the scammer will either find an image of your signature somewhere, steal a document that includes your signature or simply sign your name any which way. 

Harvesting sensitive documents and data

Now that they’ve redirected your mail straight into their hands, the scammer just has to patiently wait for sensitive mail to arrive. They’re on the lookout for anything they can use to steal from you or defraud you. Bank statements, tax documents, checks and even your household bills can be used to commit further acts of fraud and identity theft.

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One of the scariest things a scammer can do once he has enough of your personal information is to commit deed fraud, otherwise known as home title theft. You’re far from helpless, though. There are telltale signs that you can watch for to catch change-of-address scams early.

The signs to look out for

The most obvious sign to watch for is a sudden and persistent drop in the amount of mail entering your mailbox. This only applies to mail addressed to you by name. Mail delivered to your address without an addressee, including mail addressed to “homeowner” or “occupant,” won’t be affected by a change-of-address scam.

The other major things to keep an eye on are your credit report, credit card statements and bank statements. You can request a free credit report from one of the three credit bureaus once per year.

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A mailbox in front of a house       (Kurt “CyberGuy” Knutsson)

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What to do if you think your mail has been fraudulently redirected

If you have good reason to believe that someone has redirected your mail without permission, don’t hesitate to take action. The sooner you catch this, the better. Here’s what you can do:

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  • Start by keeping detailed records: Document everything that’s led you to believe your mail has been redirected. This includes the mail you were expecting, any communication with the senders of the missed mail (such as confirming dispatch dates), suspicious phone calls, texts or emails, and any unusual activity in your online accounts, bank accounts or credit reports.
  • Reach out to the USPS for help: Use the online locator to find and contact your local U.S. Postal Inspection Service (USPIS) office. They can assist with investigating fraudulent mail redirection.
  • Take action if identity theft is suspected: If you believe you’ve become a victim of identity fraud, visit the Federal Trade Commission’s identity theft portal. This resource will help you develop a recovery plan and guide you through the steps to protect yourself.

Taking these steps will put you on the road to regaining control and getting through what can quickly become a stressful situation.

WHAT IS ARTIFICIAL INTELLIGENCE (AI)?

mail

A stack of mail   (Kurt “CyberGuy” Knutsson)

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Stop change-of-address scammers in their tracks

Prevention is better than a cure, and, luckily, there’s a lot you can do to stop change-of-address scams before they start.

1. Invest in personal data removal services: Have your personal information removed from data broker databases, including people search sites. They’re the first port of call for many scammers. Without these companies in the mix, scammers aren’t likely to come across your address in the first place.

A reputable personal information removal service can take your data down from hundreds of sites and keep it off by resending removal requests, even as data brokers try to add your information to their databases.

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While no service promises to remove all your data from the internet, having a removal service is great if you want to constantly monitor and automate the process of removing your information from hundreds of sites continuously over a longer period of time. Check out my top picks for data removal services here. 

2. Reduce the amount of sensitive mail in your mailbox: Start by switching to paperless options wherever available. This will dramatically reduce the amount of sensitive mail heading to your mailbox, leaving criminals with little value to steal. Check your mail daily, as soon as possible after it’s delivered. Get someone to do this for you if you’re away. Some redirection scams start with mail being stolen from your mailbox. Definitely avoid allowing your mailbox to overflow.

3. Secure your mailbox: Consider upgrading to a locked mailbox to prevent mail theft. If you live in an area prone to mail theft, this simple step can stop criminals from intercepting sensitive documents before they even reach you.

4. Use an identity theft protection service: Identity theft companies can monitor personal information like your Social Security number, phone number and email address and alert you if it is being sold on the dark web or being used to open an account.  They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals. See my tips and best picks on how to protect yourself from identity theft.

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5. Set up USPS Informed Delivery: Enroll in USPS Informed Delivery, a free service that lets you preview images of incoming mail before it arrives. This can help you spot missing mail early and identify potential issues with mail redirection.

6. Report suspicious activity immediately: If you notice anything unusual, such as missing mail or unauthorized changes to your accounts, report it right away. Contact the USPS, your bank and the Federal Trade Commission to ensure the issue is documented and addressed promptly.

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Kurt’s key takeaways

Change-of-address scams might sound like an unlikely threat, but they can wreak havoc on your finances and peace of mind if left unchecked. By staying alert, securing your personal information and taking proactive measures like monitoring your mail and credit, you can greatly reduce the risk of falling victim to these scams. Remember, catching fraud early is key. So, don’t hesitate to act if something feels off.

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What do you think should be done to prevent change-of-address scams? Let us know by writing us at Cyberguy.com/Contact

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter

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Dude Perfect and Mark Rober may be the next YouTubers to get big streaming deals

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Dude Perfect and Mark Rober may be the next YouTubers to get big streaming deals

Netflix and other streaming platforms are stepping up efforts to sign YouTubers, which could mean big streaming deals for sports channel Dude Perfect or former NASA engineer Mark Rober, reports The Wall Street Journal.

The Journal writes that streaming platforms’ creator-signing ambitions have “shifted into overdrive” in response to the success of MrBeast’s Beast Games. Amazon has made “at least $100 million” in profit from the show and is apparently already working out deals for two more seasons. Jimmy Donaldson, aka MrBeast, is apparently asking over $150 million per season to renew.

Rober and Dude Perfect have each been approached by Netflix, writes the Journal. But Netflix “doesn’t usually allow for sales promotions in shows that it pays to make” — something that has apparently “been a sticking point” in its talks with Rober, who sells robotics kit subscriptions through his channel. That sort of thing is more in line with Amazon’s business, making it a “particularly attractive” option for creators like Rober, the article says.

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Home robot automates household chores like Rosie from 'The Jetsons'

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Home robot automates household chores like Rosie from 'The Jetsons'

Remember Rosie from “The Jetsons?”

For those too young, Rosie was a futuristic robot helper in a classic cartoon. Now, the idea of having such a robot in our homes feels like it’s inching closer to reality with the unveiling of NEO Gamma. 

Developed by the artificial intelligence company 1X, this isn’t your clunky, metallic automaton. NEO Gamma is designed to be a helpful, almost human-like assistant.

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NEO Gamma humanoid robot  (1X)

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Not just a robot, but a companion

Standing at 65 inches tall, NEO Gamma features AI-driven conversation, human-like movements and the ability to manipulate objects with impressive dexterity. Imagine waking up to freshly brewed coffee prepared by your own robot. Or picture NEO Gamma helping you hang pictures, doing laundry while you meditate or even expertly serving wine during dinner. This robot aims to blend seamlessly into your life, offering assistance without being intrusive.

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home robot 2

NEO Gamma humanoid robot serving coffee  (1X)

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What makes this humanoid robot so special?

Human-like design: 1X has gone the extra mile to make NEO Gamma feel less like a machine. It walks with a natural gait, swings its arms and can even squat to pick things up. To soften its appearance, it sports a “Knit Suit,” a 3D-printed nylon covering that hides the metallic frame and prevents bumps.

AI-powered interaction: NEO Gamma isn’t just programmed to perform tasks. It’s designed to understand and respond to you. It features emotive “earrings” that light up when it’s listening and an in-house language model that enables natural conversations.

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Observational learning: This robot learns by watching. It can observe how you perform tasks and then mimic those actions.

Quiet and considerate: With a reduced noise level, NEO Gamma operates as quietly as a humming refrigerator. It also knows when to give you space, relaxing in another room after a job well done.

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home robot 2

NEO Gamma humanoid robot  (1X)

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The tech behind the help

NEO Gamma’s movements are controlled at a frequency of 100 Hz, learned through reinforcement learning from human motion capture data. This allows it to move with a range of motion similar to a human. The robot can also recognize and handle objects, even in new environments. It has four microphones with echo cancellation for clear audio and three speakers for voice interaction and sound effects.

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home robot 4

NEO Gamma humanoid robot cleaning windows  (1X)

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The competition and the challenges

The company 1X isn’t alone in vying for a spot in the future of home robotics. Tesla’s Optimus and Figure’s AI-powered humanoid are also in the race. However, the path to a truly useful and affordable home robot is filled with engineering challenges.

home robot 5

NEO Gamma humanoid robot helping with picture hanging   (1X)

Is NEO Gamma ready for your home?

While 1X aims to get NEO into customers’ homes as quickly as possible, there’s no firm release date.

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NEO Gamma humanoid robot accepting groceries   (1X)

Kurt’s key takeaways

The idea of a robot helper like NEO Gamma is exciting, and it’s hard not to think about how such a device could change our lives. Whether NEO Gamma or another robot achieves this first, it feels like we’re on the cusp of a new era. Will we look back on videos of these early models with nostalgia, or will the robots of the future have something else in store for us? Only time will tell.

When NEO Gamma (or a robot like it) becomes available, would you want one in your home? Let us know by writing us aCyberguy.com/Contact

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter

Ask Kurt a question or let us know what stories you’d like us to cover

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Answers to the most asked CyberGuy questions:

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Copyright 2025 CyberGuy.com.  All rights reserved.

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The head of a Biden program that could help rural broadband has left

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The head of a Biden program that could help rural broadband has left

1. Delays in getting broadband to the people. Some states are on the 1 yard line. A bunch are on the 5 yard line. More will be getting there every week. These more-sweeping changes will only cause delays. The administration could fix the problems with the program via waiver and avoid slowdowns. Shovels could already be in the ground in three states, and they could be in the ground in half the country by the summer without the proposed changes to project selection.

2. More people will get Starlink/Kuiper, and fewer people will get fiber connection. This could be dramatic, or it could be measured, depending on where the admin sets the threshold limit, and whether states are permitted to award projects above the new threshold on the basis of value per dollar, or if they’re forced to take the cheapest proposal, even if it provides poorer service.

3. The 3 states with approved Final Proposals remain in limbo. They are currently held in NIST review regarding their proposed FPFRs (the budgets accompanying their approved final proposals).

This makes no sense – these states are ready to go, and they got the job done on time, on budget, and have plans that achieve universal coverage. If the administration cares about getting shovels in the ground, states with approved Final Proposals should move forward, ASAP.

4. West Virginia (and soon additional states) who have completed their work, but don’t have approved Final Proposals also remain in limbo. They have a final proposal ready to go that gets exceptional service to all West Virginia homes and businesses. Like the three states with approved Final Proposals, only the current administration stands between them and getting shovels in the ground. If the administration cares about getting things done, they should allow any state that comes forward with a Final Proposal under the old rules in the next couple of months move forward with that plan.

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5. No decision has been made about how much of the existing progress the 30 states who are already performing subgrantee selection should be allowed to keep. The administration simply cannot say whether the time, taxpayer funds, and private capital that were spent on those processes will be wasted and how much states will have to re-do.

6. The wireless industry will be, effectively, shut out of the BEAD program. There will be few, if any, locations that are above any new cost limit that will be able to be more cheaply served by fixed wireless than low earth satellites.

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