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Treadmill trouble: A mother’s battle for special needs coverage in North Carolina

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Treadmill trouble: A mother’s battle for special needs coverage in North Carolina


CHARLOTTE, N.C. (WBTV) – A mom calling for change after an exhausting battle to get her particular wants daughter a treadmill. Our WBTV Investigates Group is digging for solutions about what went mistaken with the approval course of for her insurance coverage, the brand new managed care group in Mecklenburg County.

The pandemic wasn’t sort to Rachelle Phillipe, who goes by Chelley, in keeping with her mom Marie Phillipe.

“She was unable to exit in the neighborhood as a result of she was not as lively as she was previous to COVID she gained weight,” Marie Phillipe stated

Chelley is particular wants and is on the NC Improvements Waiver. It’s serviced by Mecklenburg County’s new managed care group Alliance Well being, which took over for Cardinal Improvements.

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“She will get caretakers that principally assist me take care of her throughout the day,” Phillipe stated.

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“She’s obtained individuals who truly advocate for her.”

However the weight was a little bit of an issue. With some assist, Phillipe discovered part of the coverage that may give Rachelle $2,000 to purchase a treadmill.

“It shouldn’t have been an issue,” Phillipe stated.

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Phillipe was denied twice, regardless that she says her claims happy all the necessities within the coverage, together with a physician’s observe prescribing the treadmill.

“They stored giving me different insurance policies which I knew didn’t apply and I stated if you happen to guys simply give me a name, we are able to talk about this. I pleaded for individuals to name me, and so they refused,” Phillipe stated.

However Phillipe made calls and emails, together with to Mecklenburg’s Assistant County Supervisor, Anthony Trotman. She by no means heard again however the ball obtained rolling and Rachelle obtained the approval to purchase the treadmill.

However curiously, they requested her to discover a cheaper possibility, regardless that that’s not talked about within the coverage.

“They instructed me to seek out one thing that was $1,000, which I don’t know why would that be even crucial. I imply, it didn’t make any sense to me,” Phillipe stated.

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Phillipe should undergo Alliance’s “Utilization Administration” to get approval. And in keeping with exterior high quality opinions executed by the Carolinas Heart for Medical Excellence, Alliance has “weaknesses” 12 months after 12 months in that class. That features deficiencies in monitoring and evaluating sure purchasers and inconsistencies in procedures and handbooks.

As a result of Phillipe stored making calls and sending emails, NC Medicaid required new coaching for Alliance and each LME/MCO to familiarize with the Improvements Waiver insurance policies.

However Phillipe stated she’s sharing her story so different households know to maintain combating and to succeed in out for assist.

“I worry for individuals who actually don’t have a voice on this or don’t know precisely what to do to advocate for his or her for his or her youngsters,” Phillipe stated.

“I do wish to make noise in order that different households can hear these tales and that they know don’t surrender simply because they are saying no, there are alternatives on the market.”

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WBTV reached out to Alliance. In an electronic mail, they refused to reply most of our questions citing HIPAA however did reply our questions on what they’re doing to forestall this once more writing – “All Utilization Administration employees members are accountable for collaborating in Inter-Rater Reliability actions and practices. The State supplies technical help and help concerning medical protection insurance policies when wanted or requested.”

In case you’re combating discovering particular wants help in North Carolina attain out to the WBTV Investigates Group and share your story. You’ll be able to electronic mail us at investigates@wbtv.com.



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North Carolina

North Carolina family can sue over unwanted COVID-19 shot, court rules

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North Carolina family can sue over unwanted COVID-19 shot, court rules


A North Carolina mother and son can sue a public school system and a doctors’ group on allegations they gave the boy a COVID-19 vaccine without consent, the state Supreme Court ruled on Friday, reversing a lower-court decision that declared a federal health emergency law blocked the litigation.

A trial judge and later the state Court of Appeals had ruled against Emily Happel and her son Tanner Smith, who at age 14 received the vaccination in August 2021 despite his protests at a testing and vaccination clinic at a Guilford County high school, according to the family’s lawsuit.

Smith went to the clinic to be tested for COVID-19 after a cluster of cases occurred among his school’s football team.

The Guilford County School’s administrative building in Greensboro, North Carolina. Google Maps

He did not expect the clinic would be providing vaccines as well, according to the litigation. Smith told workers he didn’t want a vaccination, and he lacked a signed parental consent form to get one.

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When the clinic was unable to reach his mother, a worker instructed another to “give it to him anyway,” Happel and Smith allege in legal briefs.

Happel and Smith sued the Guilford County Board of Education and an organization of physicians who helped operate the school clinic, alleging claims of battery and that their constitutional rights were violated.

A panel of the intermediate-level appeals court last year ruled unanimously that the federal Public Readiness and Emergency Preparedness Act shielded the school district and the Old North State Medical Society from liability.

The law places broad protections and immunity on an array of individuals and organizations who perform “countermeasures” during a public health emergency.

A syringe is loaded with a dose of the COVID-19 vaccine at a clinic in British Columbia, Canada on April 10, 2021. AP

A COVID-19 emergency declaration in March 2020 activated the law’s immunity provisions, Friday’s decision said.

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Chief Justice Paul Newby, writing Friday’s prevailing opinion, said that the federal law did not prevent the mother and son from suing on allegations that their rights in the state constitution had been violated.

In particular, he wrote, there is the right for a parent to control their child’s upbringing and the “right of a competent person to refuse forced, nonmandatory medical treatment.”

North Carolina Supreme Court Chief Justice Paul Newby addresses the audience at the Legislative Building in Raleigh, NC on July 10, 2024. AP

The federal law’s plain text led a majority of justices to conclude that its immunity only covers tort injuries, Newby wrote, which is when someone seeks damages for injuries caused by negligent or wrongful actions.

“Because tort injuries are not constitutional violations, the PREP Act does not bar plaintiffs’ constitutional claims,” he added while sending the case back presumably for a trial on the allegations.

Associate Justice Allison Riggs wrote a dissenting opinion backed by the other Democratic justice on the court. AP

The court’s five Republican justices backed Newby’s opinion, including two who wrote a short separate opinion suggesting the immunity found in the federal law should be narrowed further.

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Associate Justice Allison Riggs, writing a dissenting opinion backed by the other Democratic justice on the court, said that state constitutional claims should be preempted from the federal law.

Riggs criticized the majority for “fundamentally unsound” constitutional analyses.

“Through a series of dizzying inversions, it explicitly rewrites an unambiguous statute to exclude state constitutional claims from the broad and inclusive immunity,” Riggs said.



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On The Record: DEI and where it stands in the NC legislature

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On The Record: DEI and where it stands in the NC legislature


DEI was one of the main themes of the national 2024 elections, and some Republican state lawmakers here have taken a cue from that and filed bills against it in North Carolina. WRAL goes ‘On The Record’ with lawmakers from both sides of the aisle about the legislation.



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Surprise! Killer whale spotted off the North Carolina coast

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Surprise! Killer whale spotted off the North Carolina coast


A rare sighting for researchers off the North Carolina coast.

On March 13, an aerial survey team from the Florida-based Clearwater Marine Aquarium Research Institute spotted an orca, also known as the killer whale, near Kitty Hawk, located in the Outer Banks of NC.  

This is the first time the team has spotted a killer whale since they started surveying the area five years ago. 

Killer whales can be found in all oceans, according to the National Oceanic and Atmospheric Administration, although most are located in Antarctica, Norway, and Alaska due to the colder waters. 

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According to the North Carolina State Parks website, killer whales are rarely seen in North Carolina waters.

In 2011, a pod of killer whales was spotted off Oregon Inlet in Dare County.



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