New York
Dining Sheds Changed the N.Y.C. Food Scene. Now Watch Them Disappear.
On Halloween, Piccola Cucina Osteria Siciliana in SoHo served one last dinner in the little house that it built on Spring Street during the first year of the coronavirus pandemic.
Lila Barth for The New York Times
The next morning, the owner, Philip Guardione, took everything he could save from the structure: 11 tables, chairs, live palms and ZZ plants, basket-shaped rattan chandeliers, space heaters. The rest — including white window shutters with adjustable louvers meant to give diners the feeling that they had arrived home at the end of the day — was hauled off by a trash-removal company.
Lila Barth for The New York Times
Once the scrap wood was gone, the site where Piccola Cucina had served wine from Mount Etna and Sicilian classics like bucatini with sardines and fennel reverted to what it had been before the pandemic: a street-parking space, one of almost three million in New York City.
Lila Barth for The New York Times
Four years after in-street dining gave desperate restaurants a way to hang on and New Yorkers a way to hang out, the very last of the Covid-era dining sheds are truly, finally, really disappearing.
The structures varied from simple lean-tos banged together out of a few hundred dollars’ worth of lumber to small, lovingly detailed odes to verdigris Beaux-Arts winter gardens, sleek Streamline Moderne luncheonettes and sunset-pink Old Havana arcades.
They came to have almost as many meanings as architectural styles. To some urbanists, they were a bold experiment in rethinking public space. To others, they were an eyesore. Restaurateurs saw them as an economic lifeline. Opponents saw a land grab.
Dining inside a popular spot, you could believe New York had embraced al fresco culture like Rome and Buenos Aires. Walking past an empty one at night, you might conclude that the city was throwing a permanent picnic for the rats.
It was never meant to last, at least not in the form it took during the depths of the pandemic. The city’s street-and-sidewalk dining program, called Open Restaurants, used an emergency executive order to allow restaurants to sidestep many existing laws and regulations about safety, parking, accessibility and fees.
Once the emergency ended, permanent rules were written after much wrangling between Mayor Eric Adams, the City Council, a herd of bureaucracies and the restaurant business. The guidelines are now far more stringent: Fully enclosed structures aren’t allowed, for instance, and many setups will have to be scaled back to a smaller footprint.
A dining shed that complies with the new rules in use at Dawa’s in Woodside, Queens.
Karsten Moran for The New York Times
There were so many noncompliant shacks still standing that hauling companies and contractors have had a backlog of several weeks. All street sheds, even the ones that meet the new requirements, are supposed to be removed by the end of the day on Nov. 29. According to the Department of Transportation, any structures still standing the next day will be subject to fines of up to $1,000.
The season reopens April 1, creating a storage challenge for restaurants, which are not known for having lots of extra space.
As of Thursday, the Department of Transportation, which oversees the new program, had received 1,412 applications for roadway dining permits next year — a dramatic drop from the 12,000 businesses that applied under Open Restaurants.
Some owners are bitter about giving up roadway seating for the winter, particularly in December, the busiest month. (There are new rules for sidewalk cafes, too, which are allowed year-round.)
Restaurants excel at conjuring whole moods out of next to nothing. The New York Times took a closer look at several restaurants that have already taken down their creative street setups, and a few that have been holding out.
Building for the Long Haul
Balthazar, SoHo, Manhattan
Jonah Rosenberg for The New York Times
Jonah Rosenberg for The New York Times
Jonah Rosenberg for The New York Times
Jonah Rosenberg for The New York Times
The Open Restaurants program was originally scheduled to end after Labor Day in 2020. Few owners wanted to invest in such a short-term proposition, and many of the flimsier structures that were knocked together that summer were abandoned or falling down by the time winter came.
Balthazar took a longer view.
It waited a full year before coming back in March 2021, with three tented cabanas on Spring Street that were built to last. A peaked roof of red fabric matching the restaurant’s awnings was stretched over a sturdy metal frame. A wainscoted ledge next to the tables disguised heavy barriers that have withstood several run-ins with passing trucks. The floors were a water-resistant plywood that was dyed, not painted, so its deep blue wouldn’t be scuffed away.
The goal was not to make it look new. Ian McPheely of the firm Paisley Design worked to give the cabanas the soft, timeworn look that he helped bring to the restaurant’s interior when it was built in 1995. Keith McNally, the owner, obsessed over the lighting, finding antique table lamps and hanging globe lights that matched the ones inside.
“When you step into Balthazar, you feel like you’ve taken a train to Paris, and you needed to have that same sense outside,” said Erin Wendt, the director of operations for the Balthazar Restaurant Group.
When the cabanas were built, indoor dining was limited to 25 percent of capacity. The cabanas had space for about 40 seats and operated seven days a week, morning to night. The added revenue quickly covered their cost, which the chief executive of Balthazar’s restaurant group, Roberta Delice, placed at about $160,000. American Express and Resy picked up around $40,000 of the cost through a pandemic promotion.
Ms. Wendt said that after the structures were hauled off on Nov. 1, the restaurant had 72 fewer weekly shifts to offer its employees.
“We’re going to do everything we can not to lay people off, but everybody is going to take a hit,” Ms. Wendt said.
From Eyesores to Gardens
Cebu, Bay Ridge, Brooklyn
Marissa Alper for The New York Times
Marissa Alper for The New York Times
Marissa Alper for The New York Times
Marissa Alper for The New York Times
Michael Esposito estimates that he poured between $75,000 and $100,000 into the two decks he built in front of Cebu Bar & Bistro. Street dining at Cebu began in late 2020 with movable barricades separating diners from the traffic.
Eventually, with his partner and his contractor, he designed one structure that stretched for 65 feet along Third Avenue and a second one, about half as long, on 88th Street. The sheds were wired for lights, space heaters and speakers.
A floral-design company was hired to turn these big black boxes into urban arbors. Cascades of artificial wisteria swayed below the ceiling, supplemented by live palms and ferns.
“We definitely wanted to look our best for everybody,” said Mr. Esposito, the owner. “If you go by one of the sheds that’s falling apart and filthy, it’s not a good representation of what’s going on indoors.”
He said he suspects his efforts to dress up the avenue may have smoothed the way with the local community board, which recently approved Cebu’s plan to come back in April with a street-dining area that meets the city’s new rules.
Mr. Esposito’s proposal has room for 75 seats, about three-quarters of what he used to have. When the old structures were taken down on Nov. 8, much of it went into storage in the hopes that it can be repurposed next year. The roofs had to go, though, and he will not have as many hours to offer his employees, especially over the winter.
“We’re still fortunate to be given the opportunity so I’m not going to complain at all,” he said.
Privacy on a Busy Street
Don Angie, West Village, Manhattan
Jonah Rosenberg for The New York Times
Jonah Rosenberg for The New York Times
Jonah Rosenberg for The New York Times
Jonah Rosenberg for The New York Times
The public-health rationale for outdoor dining was that fresh summer breezes could help slow the spread of the coronavirus. But as the weather turned cold, restaurants faced a new challenge: keeping their customers safe and warm.
Don Angie came up with an innovative solution: two “cabins” with a total of nine private compartments. Designed by GRT Architects, each room had baseboard heating, insulated walls, velvet curtains at the entrance and space for up to six people. Clear plexiglass dividers let customers see other diners without having to share their air.
Scott Tacinelli and Angie Rito, the chefs, taped parallel rows of auto-detailing decals over the partitions to give them vertical pinstripes.
“It took a really long time to get them straight,” Ms. Rito said. “Scott and I took a whole day to put up those lines.”
“It was more than a day,” Mr. Tacinelli said. (The two are married.)
Diners, and celebrities in particular, appreciated the privacy they could get by drawing the curtains. Some cabin regulars have yet to set foot inside the restaurant, the chefs said.
The two cabins cost about $75,000. The larger one was demolished last year, and the remaining one was hauled away on Nov. 12. To make up for some of the business they will lose over the winter, the chefs are thinking of serving lunch on Fridays and staying open an extra half-hour each night, although people aren’t as willing to eat late as they were before the pandemic.
Although they have applied for permits for the new program, they said they aren’t sure yet what their new structures will look like.
Still Standing, For Now
Empire Diner, Chelsea, Manhattan
Lila Barth for The New York Times
As the Nov. 29 deadline approaches, many street structures are still in place around the city.
Empire Diner, the 1946 stainless steel dining car on 10th Avenue, is hoping to keep the slim, monochromatic building it calls the Pavilion right up to the last minute, said Stacy Pisone, one of the owners.
Designed by Caroline Brennan of the firm Silent Volume in 2021, and built at a cost of $150,000, the structure echoes the diner’s streamlined Art Deco contours. Portholes cut into white panels alternate with the vertical plexiglass windows that wrap around three sides of the structure. When a coalition of urban-planning groups that supported street dining gave awards to seven outstanding structures in 2021, the Pavilion was one of the honorees.
Ms. Brennan wanted to give people eating in the Pavilion’s 40 or so seats something to look at, and the Brazilian street artist Eduardo Kobra was commissioned to paint a wall above the diner. In a nod to West Chelsea’s galleries, the mural features portraits of Andy Warhol, Jean-Michel Basquiat, Keith Haring and Frida Kahlo.
“We call it Art Rushmore,” Ms. Pisone said.
Neighbors, including some of the local gallerists who often rented out the space for dinners, have suggested a big, celebratory send-off inside the Pavilion before it is torn down. Ms. Pisone, who hasn’t scheduled the demolition yet, doesn’t have the heart for it.
“I can’t even think about doing a party,” she said. “It’s just so sad.”
Ayza, NoMad, Manhattan
Lila Barth for The New York Times
East of Herald Square, Ayza Wine Bar is trying to hang on to its outdoor dining area through the end of the year. Partly, the owners hope to take advantage of the busy holiday season. Mostly, though, they are confused about how the new rules affect them, because the regulations were written for structures, and what Ayza has on East 31st Street isn’t a structure, exactly.
It’s a trolley car.
This struck Ayza’s owners as an ingenious solution during the pandemic. Purchased from a sightseeing-tour company in Boston and refurbished with 20 seats at a total cost of about $25,000, the trolley had large, unobstructed openings that allowed air circulation. Its dimensions were almost exactly what the city allowed. Because it was up on wheels, rain water ran right under it. And because it was more solidly built than the typical wooden shed, it was safer from minor collisions.
“I would feel bad for the person who hits the trolley,” said Zafer Sevimcok, one of the owners.
Mr. Sevimcok said he has applied for permission to operate in the street next year. He isn’t sure whether his application will be approved, though, because the new regulations do not have a trolley option.
In case the city cracks down, he has a backup plan: He will call a mechanic to charge the battery and then drive the trolley away
Restaurant Photography: Lila Barth for The New York Times (Piccola Cucina, Empire Diner and Ayza). Jonah Rosenberg for The New York Times (Balthazar, Don Angie, Oscar Wilde). Marissa Alper for The New York Times (Cebu). Karsten Moran for The New York Times (Dawa’s).
Produced by Eden Weingart and Andrew Hinderaker
Under Cover
Dear Diary:
On a false-spring afternoon, my boyfriend, Luis, and I went to the wine bar around the corner from my Williamsburg apartment. We were sitting at the bar having a private conversation when I asked Luis for the time.
“It’s 7:30,” a blonde woman beside us said before he could answer.
She turned toward us with the bright, urgent expression of someone who had already decided we were all having a drink together. She was drunk, her mascara intact, but only just.
“What do you guys do?” she asked.
I told her I was a first-year teacher in Queens. Luis said he would be graduating in the spring and was looking for a job in marketing.
She studied us for a moment with theatrical longing, and then she leaned in so far that her shoulder nearly touched mine.
“I have a secret,” she said, beaming. “You can’t tell anyone.”
We promised.
She glanced toward the open windows, then back at us.
“I have my second interview with the C.I.A. tomorrow,” she whispered.
Luis and I looked at each other.
“If anyone asks,” she added, “tell them I’m interviewing with the Culinary Institute of America.”
A few minutes later, we paid our check, wished her luck and promised not to tell a soul.
— David Reyes-Mastroianni
Moon Over Manhattan
Dear Diary:
I was walking out of Central Park on a cold February evening when a woman who couldn’t have been five feet tall approached me.
“Have you seen the moon?” she asked.
I tried to brush her off, but she repeated herself.
I turned to see the most brilliant full moon shining above the park. It stopped me in my tracks on a day when I had been in constant motion.
I turned to thank the woman, but she was gone. It was as if the moon herself had come down to demand attention and had left as soon as attention was paid.
— Rebecca Falcon
Wrapped Up
Dear Diary:
Late one night after I moved to Manhattan from the rural South in 1989, I was riding the No. 6 train home from my job at Mortimer’s when I sat down across from what appeared to be a man completely wrapped in a sheet and lying across several seats.
He was wrapped so tightly that there seemed to be no way he could have done it himself.
I couldn’t discern any movement. Not a breath. Not a sound. Did he need help? Was he dead? Was this performance art? What should I do?
No one else seemed to be paying any attention, but my agitation must have been visible, because finally, an impeccably dressed older woman wearing white gloves and a hat with a lace veil leaned toward me.
“I don’t think he wants to be disturbed,” she said.
— Brian McMaster
Pretty Peaches
Dear Diary:
I was walking down 79th Street when I heard a woman with a large, coral-colored cockatoo on her shoulder say: “Excuse me. Can you hold my bird?”
I looked around. Was she talking to me?
She huffed at my two seconds of confusion.
“Just put your arm out!” she said.
I did, and while this woman answered her phone, her imposing bird with claws as big as my hands hopped onto my wrist, then sidled up my arm and onto my shoulder.
She was heavier than I expected. Not quite like having a dog on my shoulder, but maybe a cat.
I wanted to look at her. It’s not every day you have a large bird sitting on you, but I was afraid that if I did, she might gouge out my eyeballs with her imposing beak.
I decided to fix my eyes on a nearby street sign and hope for the best. The bird told me her name was Peaches, that she was 7 years old and also that she was pretty.
My first thought was: Well, aren’t we a little full of ourselves? But then I caught myself. Good for you, Peaches, I thought. I wish I had your confidence.
I told Peaches I had an appointment and hoped her owner would get off the phone soon.
Then Peaches gripped my shoulder a little tighter with her claws and stretched the top of her body up and over my head so that I was wearing her like a pair of earmuffs.
“I love you,” she said.
We stayed in this magical bird hug for a minute or two before her owner whisked her off my shoulder with a halfhearted “Thanks” and hurried away.
Peaches turned her head 180 degrees, seemed to look at me longingly and disappeared into the day.
— Eileen Kelly
Out of Stock
Dear Diary:
It was a Saturday, and I was on Fifth Avenue and 14th Street. Two young women were walking and talking behind me.
“Is there anything you need at the market?” one said.
“The will to live,” the other replied.
I couldn’t help myself.
“I don’t think they sell that there,” I said.
We all laughed and kept going.
— Nancy Lane
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Illustrations by Agnes Lee
This summer’s World Cup will bring millions of soccer lovers to stadiums across North America. But whether it lives up to organizers’ lofty expectations could come down to fans like Brett Shields and John Milce of New South Wales, Australia.
Both men are longtime supporters of the Socceroos, their country’s men’s national soccer team, and both have traveled to the World Cup before. But only one is planning to go to this year’s tournament, which runs from June 11 to July 19 in the United States, Canada and Mexico.
Mr. Shields, 59, is coming. He already has the proper travel authorization from past visits to see his daughter, who lives in San Francisco. He plans to stay with her and attend Socceroos matches there and in Seattle.
Mr. Milce, 76, who has been to six World Cups since 1966, is staying home. He said he had made comments online about President Trump’s policies and feared that he could be denied entry at the border because of the administration’s proposed social media checks and broader immigration crackdown.
“I’m not a poor man, but with the costs involved, it was too much to risk,” Mr. Milce said.
With the first kickoff less than 60 days away, tourism and hospitality leaders in the 11 U.S. host cities are watching international fans closely. The United States was the only major nation to register a decline in international tourism in 2025, and hints of lackluster demand have anxiety running high.
The research firm Tourism Economics projects that more than 1.2 million international visitors will travel to the United States for the World Cup. That includes nearly 750,000 who would not have otherwise come, amounting to a roughly 1.1 percentage point increase in international arrivals.
Still, the firm this month revised down its forecast for the rate of recovery from last year’s drop in tourists. Visa restrictions, fears of immigration agents (including at World Cup matches), an increase in phone searches at borders and, for fans, the exorbitant costs of match tickets and transportation are just some of the barriers keeping people away.
Mr. Shields said that if he didn’t already have his travel authorization and a free place to stay, “I doubt whether I’d probably travel over to the World Cup in the current climate.”
Safety Concerns and Travel Bans
The World Cup, which drew 3.4 million spectators in Qatar in 2022, is a blockbuster pretty much by definition, and organizers expect a large share of bookings, both domestic and international, to come in the final two months.
The U.S. Travel Association said this month that the World Cup has “extraordinary potential to deliver major economic gains” across the United States, but added that “safety concerns, policy perceptions and entry barriers could limit America’s ability to fully capitalize on the opportunity.”
In Seattle, the number of expected domestic World Cup visitors has grown by 30 percent since 2024, said Michael Woody, the chief engagement officer for Visit Seattle. At the same time, the expected number of international visitors has fallen by 17 percent, driven by a particularly sharp drop-off in Canadians.
Fans coming from countries like Haiti and Iran, on a list of 19 countries whose citizens Mr. Trump has barred from entering the United States, won’t be able to attend their national teams’ group stage matches at all. Supporters of soccer powerhouses like Ivory Coast and Senegal, among the 14 African nations whose citizens face tight visa restrictions, could be forced to post bonds of up to $15,000 to enter the country.
Adem Asha, 32, a Turkish citizen who lives in Slovakia, obtained a U.S. visa last year in order to watch Lionel Messi, of Argentina, and Cristiano Ronaldo, of Portugal, in what could be their last World Cup. But Mr. Asha, who was born in Syria, worried he could still be targeted by immigration agents. He decided this spring to call off his trip, a conclusion that left him “disappointed but also relieved.”
“I really don’t feel like going there, or spending that much money to go there, and then being denied at the port of entry,” said Mr. Asha, who said he did not consider going to Canada or Mexico because the matches he wanted to see, and the other sites he hoped to visit, were all in the United States.
Banking on Late Bookings
U.S. host cities are pinning their hopes on last-minute travelers. Zane Harrington, a spokesman for Visit Dallas, said he expected “a majority” of fans heading to the city to book their stays in the two months remaining before kickoff — or even during the tournament as teams advance out of the group stage.
Martha Sheridan, the chief executive of Meet Boston, the city’s marketing and tourism organization, said ticket sales for Gillette Stadium’s seven matches were “robust,” and that they were split roughly in thirds among New Englanders, domestic visitors from the rest of the country and international travelers.
Demand for hotels in Boston in June is up about 11 percent compared with the same period last year, she said. That increase was smaller than what her team had expected to see by this point when it began planning in 2024, she added, but she felt “very optimistic” that bookings would continue to rise in the coming weeks.
FIFA in recent weeks released blocks of thousands of hotel rooms across the three host countries, while local host committees downsized fan festivals in locations including New Jersey, San Francisco and Seattle, fueling discussion over whether demand was falling short of expectations.
But Jamie Lane, the chief economist and senior vice president for analytics at AirDNA, a company that collects and analyzes short-term-rental data, said it was common practice for major event hosts to scale back their room blocks as they make final preparations for staffing and sponsorships, and that the changes were not a sign of sluggish demand.
A spokesman for FIFA said the changes to fan festivals were not made in response to demand, noting that some of the events will now take place in several neighborhoods rather than in a large central location.
A Bigger, Less Predictable Event
Data published this month by AirDNA shows a rise in short-term-rental bookings, to varying degrees, in every host city. Bookings on group stage game days were up the most in Monterrey, Mexico, rising 564 percent, on average, compared with the same dates last year.
Bookings were up 209 percent in Mexico City, 171 percent in Kansas City, 152 percent in Miami and 52 percent in Toronto, according to AirDNA.
A range of factors, including which teams are competing and to what extent cities regulate short-term rentals, influence those figures. In San Francisco, where short-term-rental bookings were up 28 percent on group stage game days, Anna Marie Presutti, the chief executive of the San Francisco Travel Association, said she thought demand didn’t rise to its full potential because the war in Iran is complicating travel for fans from Jordan and Qatar, two teams that are playing there.
In New York, where short-term rentals are tightly restricted, hotel bookings during the World Cup period are “more or less the same” compared with the same period last year, said Vijay Dandapani, the chief executive of the Hotel Association of New York City.
International travelers generally stay longer and spend more money than Americans, giving them an outsize economic impact. An analysis published by Airbnb in February found that non-Americans coming to the United States for the World Cup planned to visit more destinations and travel three nights longer, on average, than Americans.
Sylvia Weiler, the president of global destinations at the travel marketing and data company Sojern, said the revamped structure of this World Cup — spread across three countries and featuring a record 48 teams — made it hard to project how travel patterns would play out as the tournament approached.
“We talk about what was expected,” Ms. Weiler said. “I would always put a slight caveat, because we did not know what to expect.”
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A 76-year-old man died on Friday after being shoved down the stairs at the 18th Street subway station in Manhattan, and the police arrested a suspect who had been arrested multiple times in recent months and had been discharged from Bellevue Hospital’s psychiatric ward just hours before.
The victim, Ross Falzone, landed on his head at the bottom of the stairs and suffered a traumatic brain injury, a fractured spine and a fractured rib after a stranger rushed forward and pushed him, the police said.
Mr. Falzone had been walking north on Seventh Avenue toward the subway station in the Chelsea neighborhood on Thursday evening, said Brad Weekes, assistant commissioner of public information for the Police Department. Walking about 30 yards behind him was the stranger, according to surveillance footage from the scene, Mr. Weekes said. As Mr. Falzone reached the station, the man rushed forward and pushed him down the stairs. He was taken to Bellevue where he died shortly before 3 a.m. on Friday.
The death sparked outrage at City Hall. Mayor Zohran Mamdani quickly called for an investigation into how Bellevue handled the discharge of the suspect and suggested that institutional problems at the hospital might have led to the random attack.
“I am horrified by the killing of Ross Falzone and the circumstances that led to it,” Mr. Mamdani said in a news release on Friday, in which he ordered “an immediate investigation on what steps should have been taken to prevent this tragedy.”
Police identified the suspect as Rhamell Burke, 32.
In the three months preceding the attack, Mr. Burke was arrested four times, Mr. Weekes said, including an arrest on Feb. 2 in connection with an assault on a Port Authority police officer.
Mr. Burke’s most recent interaction with the police began at around 3:30 p.m. Thursday, when he approached a group of N.Y.P.D. officers outside the 17th Precinct station house on East 51st Street, Mr. Weekes said. He grabbed a stick from a pile of garbage on the street and approached the officers, who told him to drop the stick. When he did, officers placed Mr. Burke in a police vehicle and drove him to Bellevue, where he was admitted to the emergency room at around 3:40 p.m., Mr. Weekes said. Mr. Burke was taken to the hospital’s Comprehensive Psychiatric Emergency Program for evaluation and treatment, Mr. Weekes said, and was released from the hospital one hour later.
He was just a mile and a half from the hospital when he encountered Mr. Falzone at around 9:30 p.m. Thursday.
On Friday afternoon, police officers found Mr. Burke in Penn Station, where they arrested him. He was in custody on Friday evening. It was unclear Friday if Mr. Burke had a lawyer.
The mayor said he had requested help from the New York State Department of Health, which will investigate the decision to release Mr. Burke from Bellevue and conduct a review of similar cases at the hospital. The state agency also will investigate psychiatric evaluation and discharge procedures across NYC Health and Hospitals, the city’s public hospital system, according to the news release.
Mr. Falzone was a retired high school teacher who lived alone for many years in an apartment building on the Upper West Side. His friends were in shock on Friday about his death. They shared memories of an affable but private man who rarely spoke about his family or personal life.
Mr. Falzone had been recovering from a recent surgery and seemed more mobile and happy, said Marc Stager, 78, Mr. Falzone’s next-door neighbor on a tree-lined block of West 85th Street. He was known as a cheerful “yapper,” said Briel Waxman, a neighbor. He was the kind of New Yorker who enjoyed chatting with neighbors about historical details of his building and seeing performances at Lincoln Center with friends.
“He was always out and about,” said Ms. Waxman, 35, who often returned to her apartment at midnight or 1 a.m. to find Mr. Falzone arriving home at the same time. “I was like, ‘I don’t know if I’m proud of you or embarrassed of myself,’” she remembered telling him.
Mr. Falzone had wide taste in music — opera, classical, jazz, pop — and neighbors could tell he was home when they heard notes escaping from under his apartment door, Mr. Stager said.
He was “a helpless old guy,” said Mr. Stager, who added that he was “disappointed and shocked, frankly, that somebody could do such a thing” as shove such a defenseless person down the stairs.
When Ms. Waxman moved into the building five years ago, Mr. Falzone was among the first people to welcome her, she said. He once brought a package to her door that had been delivered to the wrong unit and shared that what is now a blank wall in her apartment had once been a fireplace.
Ms. Waxman sat in her living room on Friday and cried as she talked, dabbing her eyes with a tissue. She remembered Mr. Falzone as “just overall, nice, talkative, genuine human.”
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