Massachusetts
New Massachusetts ‘junk fee’ regulations aim to better protect consumers from hidden costs
Have you tried to book a hotel room or purchase a concert ticket and, when you click to pay, there are mounds of additional fees? Attorney General Andrea Campbell says these are what are known as hidden “junk fees,” and her office is trying to put a stop to it.
“Many times, junk fees only come up after you’ve put in your personal billing information. That way, the business has reeled you in and they’re more likely to make a profit,” Campbell said Monday during a news conference at her Boston office.
New regulations from the attorney general’s office make it clear that hidden “junk fees” and related billing practices violate the
Massachusetts Consumer Protection Act
.
Campbell says the regulations also impose a number of rules on businesses to prohibit unfair and deceptive practices, such as most prominently displaying the total price of a product and making it more straightforward to cancel subscriptions online.
The goal is to put the onus on the business to describe and disclose the fees — not on the consumer to find it, Campbell said.
She says trial offers often come with hidden costs, too. “I’m talking about that app you downloaded with a seven-day free trial, forgot about it after inputting your credit card information, and you’re charged every month without realizing it,” she said.
“Make it clearer to our consumers what they are paying for, to give them the option to proceed with their transaction or to opt out of it,” she said.
The new regulations, announced during National Consumer Protection Week, will go into effect in early September — which Campbell says will give businesses time to come into compliance.
“This will put the power back into the hands of our consumers, helping them to avoid unnecessary and unwanted costs and keeping their hard earned money in their pockets,” Campbell said.
AARP Massachusetts State Director Jen Benson says 85% of Americans have experienced a hidden or unexpected fee for a service in the last two years.
“They hit those on fixed and modest incomes like older adults even harder,” Benson said in a statement. “We are especially pleased to see that these changes include clear definitions of unfair and deceptive practices and provide easy to understand cancellation information.”
Massachusetts Bankers Association President and CEO Kathleen Murphy told GBH News they are reviewing the attorney general’s rule. “The banking industry is obligated to abide by state and federal laws and regulations that mandate that all fees are conspicuously posted so their customers understand the services for which they pay. It is for this reason that we continue to take exception to categorizing these legitimate, fully disclosed fees, as ‘junk fees.’”
Consumers who believe they have been subject to an unfair or deceptive business practice, including in relation to “junk fees,” may
file a consumer complaint
or call the Attorney General’s Consumer Hotline at 617-727-8400.
Massachusetts
Massachusetts judge, county prosecutor cleared in affair investigation
In Brief:
- Investigation led by former Judge Ernest Sarason.
- No romantic or sexual relationship found between Darnbrough and ADA.
- Judge Darnbrough reassigned and resigned citing health issues.
- Ongoing criminal probe into anonymous harassment letters.
BOSTON – There was no “inappropriate relationship” between former New Bedford District Court First Justice Douglas J. Darnbrough and a Bristol County prosecutor, according to the findings of an investigation that began last May.
Former Judge Ernest Sarason was appointed as a “special master” last May to investigate the nature and extent of the relationship between Darnbrough and the assistant district attorney.
The affair had been alleged via anonymous letters to attorneys involved with the court, as well as the director of the Committee for Public Counsel Services Criminal Trial Support Unit, the executive director of Bristol County Bar Advocates, the Bristol County District Attorney’s Office, and Mass. Trial Court’s chief justice of the District Court.
The allegations are the basis of an appeal of the conviction of Gerson Pascual-Santana in 2023 in New Bedford District Court where the ADA in question, who has not been named by The Standard-Times, prosecuted and Darnbrough presided.
Pascual-Santana was found guilty on three counts of indecent assault and battery on a child under 14 following a jury trial in March 2023, and was sentenced to 2.5 years on the first count, one year on the second to be served after the first sentence and eight years of probation on the third.
In September 2023, Pascual-Santana’s trial attorney was among those who received an anonymous note alleging the sexual relationship.
Sarason’s investigation results were issued April 9, the morning of a status hearing in the matter before Supreme Judicial Court Associate Justice Serge Georges Jr.
There was no romantic, emotional or sexual relationship
Sarason’s report states, “Judge Darnbrough and ADA … did not engage in a romantic, emotional, sexual, or otherwise inappropriate relationship.”
As to other allegations in the notes, he found:
- There was nothing improper about the ADA being present in Judge Darnbrough’s lobby, including the timing, length, and frequency. The door was always open.
- Judge Darnbrough did not intentionally assign himself to court sessions in which the ADA was prosecuting cases.
- Judge Darnbrough and the ADA did not coordinate or otherwise communicate about cases that had yet to be tried.
- Judge Darnbrough did not exhibit bias or favoritism toward the ADA.
Sarason stated, “In response to my production order, Judge Darnbrough provided numerous criminal dockets and filings from hearings that, ostensibly, show that he has ruled against” the ADA in a number of cases.
Sarason said his investigation included a five-day evidentiary hearing in which he heard testimony from 21 witnesses and admitted 70 exhibits in evidence. He then accepted post-hearing briefs and proposed findings of fact from attorneys representing the Bristol County District Attorney’s Office, Darnbrough, and the prosecutor.
Darnbrough had shown poor judgment
Sarason stated that a Massachusetts Trial Court investigation into the notes and allegations found that Darnbrough had shown poor judgment regarding his relationship with the prosecutor because it created the appearance of impropriety.
Massachusetts Trial Court’s Chief Justice of the District Court Stacey Fortes also received one of the anonymous letters in September 2023, and ordered the investigation.
Fortes stated after those findings were presented that “it was more likely than not that Judge Darnbrough engaged in unprofessional conduct that allowed for the perception of impropriety, thus undermining his ability to remain as presiding justice” in the New Bedford District Court.
Sarason’s report states, “Many witnesses testified generally about rumors that Judge Darnbrough and ADA … were in a romantic and/or sexual relationship. The rumors were widespread and talked about throughout the courthouse.”
Effective Oct. 3, 2023, Judge Darnbrough was removed as First Justice and reassigned to the Plymouth District Court, according to Sarason’s report.
Judge Darnbrough later submitted a letter of resignation effective on Nov. 10, 2023. In an amended letter of resignation, he changed the effective date to Dec. 30, 2023. Sarason’s report stated that both letters identified ongoing health issues as the reason for his resignation, which was consistent with his testimony and his Employee Exit Transaction Form signed on Jan. 8, 2024.
Anonymous notes sent out for years
Sarason’s report also states that the prosecutor “among others” had for many years received anonymous letters, and all appeared to have been written by the same person. The letters took aim at the prosecutor’s romantic relationships, and some included the allegations about the affair with Judge Darnbrough.
A motion for further discovery into Darnbrough and the prosecutor’s cell phones by Pascual-Santana’s attorney, James P. McKenna, was denied by Georges during the April 9 status hearing.
Georges said the issue had been raised in the Sarason hearing. He also noted the investigative report finding no evidence of an inappropriate relationship. He said the inference that there had been such a relationship had been the whole point of the proceedings.
Bristol County Assistant District Attorney Jennifer Sowa said their respective cell phone use had been addressed with multiple witnesses in the Sarason hearing.
Sarason’s report states the anonymous letters alleged that Judge Darnbrough and the prosecutor communicated with one another using text messages on their phones.
Sowa said Pascual-Santana had received a fair trial, and that Sarason’s findings were clear that there was no inappropriate relationship.
Georges took under advisement a motion by attorney Michelle Peirce, who represented the prosecutor, to destroy the anonymous letters.
Pierce said they were disgusting and demonstrably false.
Ongoing criminal investigation into anonymous notes
Sowa said they couldn’t be destroyed because there’s an ongoing criminal investigation into the matter.
The DA’s Office has said the ADA was the victim of harassment by the note-writer, who had a “personal animus against” her.
The letters were meant to harass and/or humiliate the prosecutor, she said. Sowa said they would make redaction suggestions and seek not to have the letters publicized.
Pierce said one of the witnesses at the Sarason hearing had taken the Fifth Amendment to protect against self-incrimination when asked if they had been the author of the letters.
Sarason’s report states he found the testimony of that witness not to be credible but there was insufficient evidence to conclusively find that this person had been the author of the notes.
Georges gave the attorneys 60 days to provide redaction recommendations on the letters.
Will continue to pursue new trial
McKenna said after the hearing that he would continue to pursue a new trial for Pascual-Santana.
A motion for a new trial had previously been denied by Cambridge District Court First Justice David E. Frank in February 2024.
Frank stated, “Despite his argument to the contrary, the factual foundation for the defendant’s claims rest almost exclusively on the anonymous, unsigned, and unsworn notes attached in his filings.”
The case has been viewed as potentially serving as a precedent in any of the other cases involving Darnbrough and the ADA.
The Committee for Public Counsel Services “preliminarily identified approximately 3,700 docket numbers with which both the prosecutor and the judge at issue were involved,” according to a motion with the court to become part of a prior SJC hearing.
Neither Darnbrough nor the prosecutor were present at the hearing.
Massachusetts
2 charged after second grader reportedly brought gun to Massachusetts school
Two people are facing firearms charges after a second grade student reportedly brought a gun to a school in Swansea, Massachusetts, the town’s police department said. Video above: 11,500 shootings occurred within 500 yards of U.S. schools last year. See the data in the video above.According to Swansea police, officers received a report that a second grade student may have brought a handgun to Mark G. Hoyle Elementary School and showed it to at least two other students. A search warrant issued for a home on Market Street turned up five firearms, none of which were registered or properly stored, police said.No one in the home possessed a Firearms Identification Card. Christopher Spangler, 61, and Heather Spangler, 43, are facing several charges, including reckless endangerment of a child and improper storage of a firearm near a minor. They will be arraigned on April 22 in Fall River District Court. According to Swansea police, since officers are mandated reporters, they also filed a report with the Department of Children and Families about the incident.”This situation had the potential to end in a tragedy,” said Swansea Police Chief Mark Foley. “Because of the work of our Swansea police investigators, no one was hurt, and several firearms that were possessed illegally and stored unsafely are now off the street.”An investigation into the incident is ongoing.
Two people are facing firearms charges after a second grade student reportedly brought a gun to a school in Swansea, Massachusetts, the town’s police department said.
Video above: 11,500 shootings occurred within 500 yards of U.S. schools last year. See the data in the video above.
According to Swansea police, officers received a report that a second grade student may have brought a handgun to Mark G. Hoyle Elementary School and showed it to at least two other students.
A search warrant issued for a home on Market Street turned up five firearms, none of which were registered or properly stored, police said.
No one in the home possessed a Firearms Identification Card.
Christopher Spangler, 61, and Heather Spangler, 43, are facing several charges, including reckless endangerment of a child and improper storage of a firearm near a minor.
They will be arraigned on April 22 in Fall River District Court.
According to Swansea police, since officers are mandated reporters, they also filed a report with the Department of Children and Families about the incident.
“This situation had the potential to end in a tragedy,” said Swansea Police Chief Mark Foley. “Because of the work of our Swansea police investigators, no one was hurt, and several firearms that were possessed illegally and stored unsafely are now off the street.”
An investigation into the incident is ongoing.
Massachusetts
New boating safety law in effect in Massachusetts
WORCESTER, Mass. — A new boating safety law is now in place in Massachusetts. Operators born after Jan. 1, 1989, are required to take a boater safety course before operating a motorboat or personal watercraft. Those born before Jan. 1, 1989, must obtain a certificate by April 2028.
Chris Thomas with BoatMart said the goal is to make the water safer for everyone.
“If you think about a car, you know, we have to have drivers’ licenses,” he said. “If you think about a boat, it’s actually a little bit more scary because there are no brakes. You can’t stop suddenly, and when you’re out on the ocean or even a lake and you start factoring in the wind and factoring in current and things like that, it can be a little tricky.”
Operators are also required to carry proof of their completed course while on the water.
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