Having to fight for custody of his children was nightmare enough for Chad Kullhem.

“It was really scary,” he said.

The experience was made worse by the family investigator working on his case.

“I had no way of knowing if anyone would hear me,” he added.

Shannon McShane was responsible for evaluating Kullhem and his ex-wife and then recommending custody. He says from the beginning something felt off. He filed a complaint with the Colorado Department of Regulatory Agencies, also known as DORA.

The agency gave him McShane’s credentials, including the Ph.D. she claimed to have received from a university in London, but the transcript didn’t check out and he went to directly to that university with questions.

“They said ‘Yeah, we don’t have, like …’ she put letter grades on there for her doctorate. They were like ‘We don’t do letter grades for doctorate. We don’t have these programs the way that she did it,’ ” he said. “So that was the evidence I had.”

McShane had used those allegedly fake documents to become a licensed psychologist and addiction counselor in the state of Colorado. It was the key to having her name added to a statewide court roster of qualified family investigators, and it led to jobs with the Colorado Department of Corrections and Colorado Department of Human Services, where she worked at the Colorado Mental Health Institute at Pueblo hospital for five years.

“It’s absolutely heartbreaking that someone can get a doctorate, that someone can get their license, falsify their credentials, get into a powerful position with the court,” Kullhem said.

CBS Colorado asked DORA about their vetting process when someone applies for a professional license.

In a statement a spokesperson said in part, “If someone is educated in the U.S. the division verifies all information with U.S. institutions. In this case, Ms. McShane was educated outside of the United States. When this is the case, all documents go through a third-party equivalency review which deemed them to be substantially equivalent to training at a U.S. accredited institution.”

CBS Colorado took that same question to both state departments that hired McShane, who say as partnering state agencies, they rely on DORA’s vetting process.

A spokesperson for Corrections added “I can confirm that we verified her credentials in accordance with this process.” And, in a statement, the Department of Human Services said “the hospital completed a primary source verification, which is where the hospital and the Department of Regulatory Agencies confirm licensure as opposed to relying on the candidate providing a copy.”

Eventually, Colorado’s Attorney General launched an investigation, which ended in a 15-count criminal indictment with charges including forgery and attempting to influence a public official.

“She impacted a lot of people,” Kullhem said.

He’s now watching the criminal case closely, but his concern is with other families and warns them to do their research.

“I’m sure there are people out there who are permanently affected by this who don’t have any idea what to do,” he said.

CBS Colorado asked DORA if any changes have been made. A spokesperson said in part: “The Division’s internal process was re-examined after Ms. McShane’s transcripts were called into question. No immediate internal process changes were needed; however, the Division is continuing to examine how it can better ensure the validity of documents approved by outside entities.”

A request for comment from McShane for this story was unanswered. She will return to court in April.

One of two men who escaped from a Colorado immigration detention center was arrested Friday after being found by a sheriff’s deputy about 12 miles away.

An Adam’s County Sheriff’s Office deputy approached Joel Gonzalez-Gonzalez, 32, around 4:30 a.m. because he seemed suspicious, sheriff’s spokesperson Sgt. Adam Sherman said. When it was determined he was one of the two men who escaped Tuesday night from the detention center in Aurora, Colorado, he was taken into temporary custody until U.S. Immigration and Customs Enforcement arrived, Sherman said.

The other person who escaped on Tuesday night remained at large. They both apparently walked out of doors that opened during a power outage at the detention center in the Denver suburb, which is operated by The GEO Group under a contract with ICE.

ICE officials said they immediately asked local authorities for help finding the men. But Aurora police chief Todd Chamberlain said that they were not notified until over four hours after the men were gone. By that time, Chamberlain said it was too late for police to help.

Gonzalez-Gonzalez, who is from Mexico, had been held in the jail in Adams County from Feb. 9 through Feb. 12 in connection with local criminal charges, including second-degree motor vehicle theft, Sherman said. Court documents in the criminal case were not immediately available. He is being represented in that case by a lawyer from the public defender’s office, which does not comment on its cases to the media.

ICE said it arrested Gonzalez-Gonzalez on Feb. 12, and he was taken to its detention center pending immigration proceedings. Gonzalez-Gonzalez has been in the United States since 2013 and violated the conditions of his admission, it said.

It is not known whether Gonzalez-Gonzalez may have a lawyer representing him in his immigration case.

Colorado has long led the way in protecting vulnerable communities. During the Second National AIDS Research Forum in Denver in 1983, people living with HIV and AIDS laid out a path for how providers, legislators, and more could and should approach the communities affected by HIV. 

Famously known as the Denver Principles, the document championed a powerful and unwavering idea: “Nothing about us, without us.” The HIV advocacy community holds this ethos close, and it also drives my work at the Community Access National Network, or CANN, where advocacy is a fight for survival, and health care solutions come from the very people whose lives are on the line.

Nine years after the Denver Principles, the federal government created the 340B drug discount program — intended as a lifeline for marginalized communities. But today, the program serves hospitals more than patients, funneling billions in drug discounts to large “nonprofit” hospitals with no requirement to report or reinvest in charity care.

Given Colorado’s history of standing up for vulnerable communities, it’s troubling that state lawmakers are considering Senate Bill 71, which locks us into the broken 340B system — a program that lacks oversight and transparency as well as a track record of truly benefiting patients.

The 340B program was designed for safety-net providers to purchase outpatient medications at discounted prices to provide care or medication to underserved and low-income patients. When it works as intended, it’s a lifeline — helping deliver affordable care. But today, the 340B program raises more questions than answers.

According to the federal Health Resources and Services Administration, covered entities purchased over $66 billion in outpatient medications through 340B in 2023. Large hospital systems and pharmacy benefit managers, which manage prescription drug benefits for health insurers and employers, buy medications at discounts of up to 50% but bill insurers full price — pocketing the difference.

Adding insult to injury, 340B hospitals are driving up the already high cost of health care. A 2024 study (published in The New England Journal of Medicine) found that 340B hospitals charged, on average, over 6.5 times higher costs than independent physician practices. Patients doubly bear the brunt of these abuses as higher costs from markups lead to higher insurance premiums.

In Colorado, the numbers tell a concerning story.

The state has 68 hospitals participating in the program that are linked to more than 1,000 pharmacies. Those hospitals provide less charity care than the already underwhelming national average of just 2.28% of their operating costs, despite benefiting from 340B drug discounts meant to support vulnerable patients. 

In Colorado, only 25% of contract pharmacies are located in medically underserved areas and 73% of 340B hospitals are below the national average for charity care levels. Nearly half of the state’s 340B contract pharmacies are located in affluent neighborhoods or even outside of state lines.

Despite mounting evidence of abuse, hospitals face zero accountability for how these revenues are helping patients. This is not a numbers game — it’s about real people. Patients in Colorado including those living with HIV/AIDs rely on 340B for life-saving medications and care. Without oversight, there is no guarantee those resources are reaching the communities they are meant to serve.

Unrestricted, unmonitored expansion of the 340B program through contract pharmacies represents the antithesis of the Denver Principles — profits generated in our name, yet without delivering any tangible benefit to us.

Coloradans do not have to settle for a bad bill that makes this situation worse. Senate Bill 71 would lock in the flaws in the current system, including a lack of transparency about whether 340B savings reach patients, as intended. 

A better approach would be to install a requirement for patients to receive the direct benefit of 340B discounts at the pharmacy counter and require hospitals to report their use of 340B revenues and other reporting metrics. 

With smart reforms, Colorado can redirect the 340B program back to where it belongs — for us. 

Jen Laws, of Louisiana, is president and CEO of the Community Access National Network, a nonprofit dedicated to improving access to health care services for people living with HIV/AIDS and/or viral hepatitis.

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