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Don’t click that link! How to spot, prevent phishing attacks in your inbox

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Don’t click that link! How to spot, prevent phishing attacks in your inbox

Imagine this nightmare scenario. You receive an email from your health insurance provider, let’s say it’s Blue Shield, asking you to update your personal information by clicking on a link. You think it’s a routine request, so you click on the link and enter your name, date of birth, and social security number. The next thing you know, your identity is stolen, and your credit score is ruined.

This is a common occurrence of a phishing attack, a type of online scam that targets your email account. Phishing attacks are designed to trick you into clicking on malicious links, opening infected attachments, or providing personal information to hackers who want to steal your money, identity, or data. It’s definitely a concern of Don, from Michigan, who wrote to us asking,

“You mention not to tap/select links in emails, how do I know if email links are OK to select? (like Blue Cross Blue Shield??)” — Don, Michigan

Well, Dan, that is a great question that we will answer and share some tips on how to protect yourself from these attacks.

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A person typing on a laptop (Kurt “CyberGuy” Knutsson)

How do I know if an email link is safe to select?

Here are three simple and effective ways to check if an email link is safe to select. These tips will help you avoid clicking on links that could lead you to phishing websites or malware downloads.

1) Inspect the link

One of the best ways to check if a link is safe to select is to inspect the link before clicking on it. To do this, you can carefully hover your mouse over the link and look at the web address that appears. If the web address looks suspicious, misspelled, or unfamiliar, don’t click on it. 

When in doubt, go directly to the company’s website by manually typing in the web address, or searching for the site in a search engine. Most often, the first or second result that comes up is legitimate. If you see the word “Sponsored “above the search result, take a beat before clicking it and consider clicking on the result below it.

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Example of inspecting a link in an email (Kurt “CyberGuy” Knutsson)

2) Verify the sender of the email

Another way to check if an email link is safe to select is to verify the sender of the email. Make sure that the email is from a legitimate source and not a spoofed or fake one. Scammers often use slight variations or impersonate legitimate sources. You can do this by looking at the sender’s email address and name. If the email address or name doesn’t match the sender’s identity, don’t trust the email.

If you’re still unsure about the authenticity of an email or a link, you can contact the sender directly and ask them to confirm. Don’t use the contact information provided in the email, but look for it on their official website or other trusted sources. Whatever you do, do not click on any links or provide personal information.

Example of how to check who an email is from (Kurt “CyberGuy” Knutsson)

MORE: HOW TO PROTECT YOUR IPHONE FROM CYBERATTACKS WITH LOCKDOWN MODE

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3) Before you click on any links or email attachments, ask yourself 3 questions

Pause before clicking. Before you click on any link or open any attachment, take a moment to evaluate it and ask yourself these 3 questions:

  • Do I know the sender?
  • Do I trust them?
  • Did I expect them to send me a link or an attachment?

If the answer is no to any of these questions, then you should absolutely not click on any link or open the attachment. These links or attachments may look harmless, but they can actually contain harmful malware that can damage your device or steal your data. It’s better to be safe than sorry when it comes to email attachments.

Person typing on a smartphone (Kurt “CyberGuy” Knutsson)

MORE: ANOTHER HOME THERMOSTAT FOUND VULNERABLE TO ATTACK

How to secure your email account from phishing attacks

Here are 6 tips to protect your email account from phishing attacks.

#1 CyberGuy tip: Use antivirus software: This is perhaps one of the best investments you can make for yourself to protect yourself from phishing scams. Having antivirus software actively running on your devices will make sure you are stopped from clicking on any malicious links or from downloading any files that will release malware into your device and potentially have your private information stolen. Read my review of my best antivirus picks here.

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2) Enable two-factor authentication (2FA): Whenever possible, enable 2FA for your online accounts. This adds an extra layer of security by requiring a second form of verification, such as a unique code sent to your phone, in addition to your password.

3) Keep software up to date: Regularly update your operating system, web browsers, and antivirus software to ensure they are equipped to detect and prevent the latest threats. You can regularly check for these updates on your device’s settings app for software updates, and you can go to your App Store or Google Play Store (depending on the device you have) to check for updates on individual apps. Follow these steps here.

4) Be cautious with personal information: Be wary of sharing sensitive information online, especially if it’s unsolicited or seems suspicious. Legitimate organizations rarely ask for personal details via email.

5) Report suspicious emails: If you receive a suspicious email claiming to be from a specific organization, report it to that organization’s official support or security team so they can take appropriate action.

6) Educate yourself and others: Stay informed about the latest phishing tactics and share this knowledge with friends, family, and colleagues. Awareness is a powerful tool in preventing scams.

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MORE: FACEBOOK ACCOUNTS HIT WITH MALICIOUS AD ATTACK WITH DANGEROUS MALWARE

What should you do if you’ve clicked a link and installed malware on your device? 

If you’ve been hacked, it’s not too late. There are several ways you can protect yourself from hackers, even when they have access to your information.

Scan your device for malware

First, you’ll want to scan your computer with a reputable and legitimate antivirus program. See my expert review of the best antivirus protection for your Windows, Mac, Android & iOS devices.

Change your passwords immediately

If you’ve inadvertently given your information to hackers or malicious actors, they could have access to your social media or banking accounts. To prevent this, you should change your passwords for all your important accounts as soon as possible. However, you should not do this on your infected device, because the hacker might see your new passwords. Instead, you should use ANOTHER DEVICE, such as your laptop or desktop, to change your passwords. Make sure you use strong and unique passwords that are difficult to guess or break. You can also use a password manager to generate and store your passwords securely.

Monitor your accounts and transactions

You should check your online accounts and transactions regularly for suspicious or unauthorized activity. If you notice anything unusual, report it to the service provider or the authorities as soon as possible. You should also review your credit reports and scores to see signs of identity theft or fraud.

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Use identity theft protection

Phishing emails target your personal information. Hackers can use this information to create fake accounts in your name, access your existing accounts, and pretend to be you online. This can cause serious damage to your identity and credit score.

To avoid this, you should use identity theft protection services. These services can track your personal information, such as your home title, Social Security Number, phone number, and email address, and notify you if they detect any suspicious activity. They can also help you freeze your bank and credit card accounts to stop hackers from using them. Read more of my review of best identity theft protection services here.

Contact your bank and credit card companies

If hackers have obtained your bank or credit card information, they could use it to make purchases or withdrawals without your consent. You should contact your bank and credit card companies and inform them of the situation. They can help you freeze or cancel your cards, dispute any fraudulent charges, and issue new cards for you.

Alert your contacts

If hackers have accessed your email or social media accounts, they could use them to send spam or phishing messages to your contacts. They could also impersonate you and ask for money or personal information. You should alert your contacts and warn them not to open or respond to any messages from you that seem suspicious or unusual.

Restore your device to factory settings

If you want to make sure that your device is completely free of any malware or spyware, you can restore it to factory settings. This will erase all your data and settings and reinstall the original version. You should back up your important data before doing this, and only restore it from a trusted source.

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MORE: HOW HACKERS ARE TARGETING X VERIFICATION ACCOUNTS TO TRICK YOU

Kurt’s key takeaways

Making you and your family resilient from these growing dangers needs to be your number one priority. Protecting yourself from phishing attacks is crucial. Falling victim to such scams can result in identity theft, financial losses, and data breaches. Don’t let yourself become a target. By following the steps we’ve outlined above and staying vigilant, you can significantly reduce the risk of falling prey to phishing attacks. Your online security is in your hands, so make informed choices to protect your personal information and data.

Have you ever encountered a suspicious email or phishing attempt? How did you handle it, and what did you learn from the experience? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips & security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

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Copyright 2024 CyberGuy.com. All rights reserved.

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Hoto’s PixelDrive screwdriver is down to $60, matching its best price

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Hoto’s PixelDrive screwdriver is down to , matching its best price

If your Prime Day purchases included a new desk, TV stand, bookshelf, or other furniture you still haven’t assembled, Hoto’s PixelDrive cordless screwdriver can help speed up the process. It’s currently on sale for $59.99 ($20 off) at Amazon, matching its best price to date.

From tightening loose screws on furniture to repairing electronics, the PixelDrive is designed to handle a wide range of household projects. Hoto includes 30 screwdriver bits that cover many of the most common screw types, all neatly organized in a small cylindrical case. It also offers six adjustable torque settings, allowing you to use less power when working with fragile electronics or increase it when putting together a desk, bookshelf, TV stand, or other furniture. You can also switch between a slower 80RPM mode for more precise work and a faster 200RPM mode with the press of a button.

Hoto also added several features that make assembling projects a little easier. A built-in display lets you quickly check your current torque setting and remaining battery life, while an integrated LED light helps illuminate dim spaces, whether you’re working under a desk or inside a cabinet. The rechargeable 2,000mAh battery also charges over USB-C, so you won’t need to keep buying disposable batteries.

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Starship delivery robots leave campuses for cities

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Starship delivery robots leave campuses for cities

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Those little white robots that once rolled across college sidewalks with lattes, fries and late-night snacks are getting a new assignment. Starship Technologies recently announced that it will wind down its U.S. university campus operations and redeploy more than 1,200 robots toward grocery chains and hot food delivery in cities across the United States and Europe.

If you have ever watched one of these robots patiently wait at a crosswalk like a polite cooler on wheels, you know why students got attached. They became part campus convenience, part mascot. Now, the company is moving from a controlled campus setting into a much tougher public test.

CHINAS ROBOT-RUN HOTEL OPENS TO PUBLIC IN 2027

That raises the bigger question: will these cute campus robots be just as welcome when they start sharing crowded city sidewalks with you?

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Starship is winding down U.S. campus robot operations as it expands grocery delivery in the U.S. and Europe. (Starship)

 

Why Starship is pulling robots from college campuses

Starship says the decision comes down to focus. The company says its grocery delivery operations are on a 10x growth trajectory over the next two years, driven by demand from major retailers in the United States and Europe.

In Finland, Starship says its robots already complete roughly one in five grocery deliveries. That gives the company a real-world model it wants to repeat elsewhere. To support that expansion, more than 1,200 robots from U.S. campus fleets will be moved into grocery delivery. For Starship, that is a major pivot. Campuses helped the company build its brand in the U.S. They also gave the robots a place to learn.

 

Why college campuses were the perfect robot testing ground

Starship made a big U.S. splash at George Mason University in 2019, when the school became the first U.S. university to offer autonomous robot deliveries from Starship. From there, the robots spread to dozens of campuses. That made sense. College students are often hungry at odd hours. Many live without a full kitchen. They also tend to be open to new tech, especially when it brings food to the dorm without small talk.

During the pandemic, contactless delivery became even more appealing. A robot that could roll up with lunch while limiting person-to-person contact suddenly felt useful in a very different way.

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The campus pullback will not happen overnight

Starship says it has worked with its university campuses and industry partners to keep service running through the 2026–2027 back-to-school season, with transition plans in place to reduce disruption. So, this does not appear to be an instant shutdown where every campus robot disappears at once. Instead, the company is moving away from the university model while preparing its fleet for a bigger push into grocery and restaurant delivery.

For students who loved the bots, it may still feel like the end of an era. For Starship, though, it is a move toward the market where the company believes the economics are stronger. Starship CEO and co-founder Ahti Heinla says the company’s robots can deliver groceries at a cost $3-$4 lower per delivery than traditional courier fulfillment. That is the kind of claim that gets the attention of retailers trying to make last-mile delivery less expensive.

ZOOX ROBOTAXI REDESIGN BRINGS BIG RIDER UPGRADES

 

Why city sidewalks could be a tougher test

The next phase could get messy. Delivery robots have to share sidewalks with people who are walking, pushing strollers, using wheelchairs, carrying groceries or trying to catch a bus. That means every design choice matters. A robot that blocks a curb ramp can create a real problem. A robot that pauses in the wrong spot can turn from cute to irritating fast. If one reverses unexpectedly or gets stuck near a crosswalk, the novelty wears off even faster.

There have already been warning signs. Reports have described delivery robots bumping into people, getting stuck in odd places and raising accessibility concerns. Chicago has also seen local pushback and safety concerns around sidewalk delivery robots, which shows Starship still has work to do if it wants city residents to embrace them. That is the challenge Starship now faces. The same robot that felt charming on a campus may feel like clutter on a narrow sidewalk.

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Starship Technologies is shifting more than 1,200 campus delivery robots to grocery and restaurant deliveries in cities. (Starship)

 

What grocery delivery changes

Grocery delivery is a different business from campus food delivery. A college order might be a sandwich, a soda or a late-night snack. A grocery run can involve heavier items, more frequent routes and customers who expect reliability every time. If Starship can make that work, the payoff could be huge. Grocery stores want cheaper local delivery. Customers want speed without sky-high fees. Cities want fewer cars clogging short delivery routes.

Starship says the global food delivery market is now worth $650 billion and needs delivery systems with higher autonomy levels. The company also says it has completed more than 10 million deliveries, which gives it a sizable head start in the sidewalk robot category.

However, the public will need convincing. People may welcome a robot bringing milk and eggs on a rainy night. They may also get annoyed if that same robot blocks a sidewalk during the morning rush. That will all decide whether sidewalk robots become normal or face more local limits.

 

Why Estonia still matters to Starship

Starship was founded in Tallinn, Estonia, in 2014 by Ahti Heinla and Janus Friis. Estonia remains home to the company’s core engineering and AI development team. That is important because this shift is not only about where the robots operate.

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The big question for robot delivery

Starship’s move shows where the delivery robot business is headed. College campuses helped make the robots likable. Grocery delivery may determine whether they become profitable. Still, the sidewalks belong to the public. That means companies need more than clever machines. They need trust, clear rules and designs that respect people who move through cities in different ways.

A delivery robot should never make a sidewalk harder to use for someone with a cane, stroller or wheelchair. It should not turn public space into an obstacle course. If companies want these robots to feel normal, they need to prove they can operate without making daily life more frustrating.

ARE HUMANOID ROBOTS NOW COMING FOR RETAIL JOBS?

Starship says grocery delivery demand is pushing its robot fleet from college campuses into urban neighborhoods. (Starship)

 

What this means to you

You may start seeing more delivery robots near grocery stores, restaurants and apartment-heavy neighborhoods. If that happens, pay attention to how they behave in your area. Look for whether they yield to pedestrians, avoid curb ramps and handle crowded sidewalks well. Also, check whether your city has rules for personal delivery devices. Some places allow pilot programs, while others limit where these robots can operate.

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If a robot causes a problem, document it safely. Take a photo or video, note the location and report it to your city or the delivery company. That is important because local officials need real examples, not vague frustration, when they decide what rules should apply. There is also a privacy angle. These robots use sensors and cameras to navigate. Companies may say the data supports safe operation, but you still deserve clear answers about what gets collected, how long it is kept and whether law enforcement can request it.

 

Watch the CyberGuy Live replay: Lock Down Your Phone in 30 Minutes

Your phone holds your email, passwords, photos, banking apps and personal data. In this free CyberGuy Live replay, Kurt the CyberGuy walks you step by step through simple phone security fixes you can do at your own pace. You’ll learn how to improve your privacy settings, spot the latest phone scams, use trusted security tools and walk away with a simple checklist to stay protected. Watch the replay and get our checklist here: CyberGuyLive.com

 

Kurt’s key takeaways

Starship’s campus exit feels like the end of a quirky era, especially for students who got used to seeing the little robots rolling around campus. But this shift also tells us something bigger about where autonomous delivery is going. The next battle will happen on city sidewalks, not college campuses. If these robots save money and reduce short car trips, they could become very useful. But if they crowd walkways or create safety headaches, people will push back hard. To me, the real test is pretty clear. Robot delivery needs to work for everyone on the sidewalk, including people who never ordered anything.

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Would you be ok with a delivery robot on your block, or would you rather keep your sidewalks robot-free? Let us know by writing to us at CyberGuy.com.

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America’s greatest idea is still under threat

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America’s greatest idea is still under threat

The United States of America recently turned 250 years old. What a spectacle! The fireworks were amazing, and millions of proud people celebrated across the nation — even around the world. France lit up the Eiffel Tower; Japan had fireworks. French fighter jets flew above New York City with trails of red, white, and blue — our first major ally streaking our shared colors through the sky. Meanwhile, shameful white nationalists paraded through our nation’s capital. This has always been a country of paradoxes.

Our 250th birthday counts back to the Declaration of Independence in 1776. The declaration was a radical and astonishing document that still serves as America’s soul. But the beating heart of the nation wouldn’t come until more than a decade later, when the Constitution was ratified. That document is why I’m able to write this to you today. And we need you to help protect it.

The First Amendment to the Constitution is so potent that people across the world who live in places untouched by US law often seem to think they have the same rights it establishes. The First Amendment is our day-one theory of what makes a free society. It’s literally the first cure by the framers for a project they knew would be forever imperfect and incomplete — fixable only by way of the right to free expression.

The Verge exists today because of this great project. We believe in it deeply. The First Amendment affords us the knowledge that we’re likely free from imprisonment from expressing our freedom to speak. But journalism and speech are always under assault. It’s one of the reasons why we’ll always need lawyers despite likely having the strongest editorial ethics policy in the industry.

Here’s what the First Amendment says:

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Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances.

This is a compelling and beautiful idea. But we’ve had to fight to keep it alive from the beginning..

John Adams, one of the fiercest revolutionaries who railed against British tyrrany and helped secure independence, completely fucked up the First Amendement when he became the second US president. Adams’ series of Alien and Sedition Acts of 1798 look positively Trumpian in retrospect, railing against foreigners, expanding presidential power to arrest, imprison, or deport people, and perhaps most insidiously, making it a crime for American citizens to print “scandalous and malicious” writings against the government. Adams surely loved the country he created, but nonetheless shrunk before the magnitude of its liberties.

Fast-forward to World War I, when the First Amendment was again under attack, this time by the Supreme Court. The court’s awful decision under Oliver Wendell Holmes was later overturned, but its fearful message about free speech still sticks with us. You’ve probably heard the phrase “you can’t shout ‘fire’ in a crowded theater” — not actually true. The misquoting and misinterpretation here is darkly funny: Trevor Timm, in The Atlantic, notes the court decision the phrase refers to was actually about whether an American socialist “could be convicted under the Espionage Act for writing and distributing a pamphlet that expressed his opposition to the draft.” It almost sounds ripped from contemporary headlines. (Nearly a century later, the Espionage Act would be used again to target, this time, a New York Times journalist.)

Misunderstandings about the First Amendment still abound. On the front lines we most readily see it in police confrontations where armed agents of the state bungle their constitutional duties with disastrous results.

Cops are routinely so terrible at understanding America’s foundational law that there’s now a cottage industry of streamers and influencers who work as “First Amendment auditors” — people who intentionally flex their right to record in public to bait dummies into abridging their freedom of speech. It’s easy to go down TikTok rabbit holes where you’ll find someone recording an illegal traffic stop from inside their car, or a fully kitted streamer recording harassment on a public sidewalk. When the police inevitably show up to hassle someone for exercising their rights, the stakes are immediately raised.

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In a best-case scenario, a higher-ranking cop arrives and dispels their colleagues’ unconstitutional conduct. In other cases, someone ends up getting detained or arrested for completely protected behavior.

It’s even worse than usual in 2026, because we now live under an administration that’s flooding cities with barely trained federal agents who see constitutionally protected behavior as a threat. This has resulted in deaths, assaults on reporters, and an untold broader cost of regular people having to endure the immense burden of confronting the justice system simply for doing things they have the fundamental right to do. The right to speak and assemble is especially valid when it’s in protest of the government. That’s the whole point of this thing! And yet.

The latest assaults on the First Amendment have been encouraged by people all the way up the chain of command. We’re being betrayed by officials who are supposed to protect us, people who swore an oath to the Constitution and ought to know better. The FCC is not supposed to regulate speech but has nonetheless become a nightmare of incompetence and civil rights suppression. Do you miss Stephen Colbert on The Late Show? Thank the Trump administration, which now operates a mob-like patronage system that has cowed the billionaire princes who own America’s broadcast networks. Or ask Jimmy Kimmel, who got kicked off the air after conservatives went nuclear over his tame remarks about Charlie Kirk, a man who spent his time poisoning our national discourse with none of the grace or wit employed by national talk show hosts.

The Trump regime in general has an incredibly disturbing record on free speech, from science to the operations of the largest social networks. Donald Trump rails against anyone who doesn’t bow to him, and the list of his victims is too long to enumerate. But here’s an important one: The president once threatened to jail Meta CEO Mark Zuckerberg for life. Zuckerberg is far more wealthy and powerful than Trump in many respects, but what did he do? Two years after the threat, Zuckerberg showed up on the White House lawn to celebrate Trump’s insane UFC fight show. He tapped out against a bully.

This is what makes everything really messy. We live in an age dominated by communication platforms that are so wealthy, powerful, and pervasive that they seem practically unrestrained by the US government, but paradoxically must still cozy up to a regime that has no actual respect for them or for their free speech. Trump once threatened to blow up the entire internet because he wanted platforms to censor things to his advantage. The CEOs of those companies still indulge him with flattery and photo ops.

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This blurring of public and private interests has fueled a funhouse-mirror idea of “free speech culture” that’s actually designed to crack down on free speech. The loudest people crying about free speech culture do so as if theirs is not the freest ever in history, while simultaneously supporting actual government censorship, like banning books.

I can’t say it better than Ken White has, so just go read him on this point. White explains how “free speech culture” has emboldened the Trump admin and others to engage in real censorship. “When enough people think that all of free speech—including free speech law—is bullshit, then free speech rights won’t be enforced,” he writes.

Our constitutional punchbowl has been spiked by madmen who profit from confusion about our rights and the rule of law. It doesn’t have to be this way. Just remember: The First Amendment is a restraint on the government that prevents it from prohibiting your speech.

Moreover: Actual censorship is government suppression of speech. It’s entirely understandable that we’re confused about what censorship is because of how hard many people have worked to keep us confused. A social media platform moderating your post is not censorship — it’s actually free speech. Yes, that sounds completely counterintuitive, but it’s true. The alternative is a situation where the government forces private citizens to publish things they don’t want to, including hate speech.

Much was unsaid here, including the history of immense pain and suffering that has kept the First Amendment and our broader rights alive. I won’t claim to know what the fix is for our current mess, but I’ll say I really hate when our leaders say things like “this is not who we are” when they talk precisely about the things that define who we are. And part of who we are is a coalition that claims to want free speech in theory while simultaneously suppressing it in practice.

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So what can you do? Yes, of course, vote. But there’s much more to do. Write or call your congresspeople (I promise this does matter). Participate in local elections, especially for school boards, which are on the front lines of book banning. And if you’re reading this, thank you for subscribing — but consider also supporting other newsrooms.

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