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Charging and travel: 5 malware mistakes most people make

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Charging and travel: 5 malware mistakes most people make

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The airports? Crazy. The weather? Unpredictable. Travel is tough enough … and then your phone dies. Those charging kiosks in airports, hotels and malls can be big timesavers. Their owners promise they’re safe, but the FBI disagrees — and so do I. 

Welcome to the newest phase of juice jacking. The phenomenon has been around for more than ten years. Hackers use public phone charging to upload malware to your devices. Then, they ransom your phone or steal your passwords.  

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Have no fear. When your batteries hit the low point in your travels, follow these rules to keep you and your family malware-free. 

SMART TECH LIFE HACKS TO SAVE YOU TIME AND KEEP YOU SAFE

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Don’t use public USBs – just outlets 

Fortunately, actual cases of juice-jacking are rare or nonexistent in America. But they can happen through USB connections. How can you avoid malware? If a kiosk has actual power outlets to charge your phone with your adapter, there’s no fear of hacking.  

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For 100% protection, stay away from USB ports of any size, especially when traveling overseas. While USB standards are international, foreign hackers can target popular hotel room USB ports to steal data, even if you’re not using a kiosk. 

Phone charging in public (Fox News)

Don’t use a cable at all 

Keep up with the Komandonians and use wireless charging pads instead of USBs when possible. More and more public kiosks are using wireless charging. This method doesn’t exchange data directly with your phone, so it’s virus-free by default. 

Don’t use a data cable 

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If you’re desperate for juice, use a USB connection safely with the right cable. Pack a charge-only cable for your trip. They’re cheap, compact and don’t allow for data transfer. Come to think of it, that’s more of a “do.” 

YOUR SMART ASSISTANT IS LISTENING, BUT DOES THAT IMPACT THE ADS YOU SEE?

Don’t choose the ‘trust’ option 

Newer phones are smart enough to be wary of an unknown USB connection. (Some humans could learn a thing or two). They’ll ask if you want to “trust this device” or “share data.” 

Always say “No” to these options when traveling! Both allow data communication between your phone and the charging hardware, which may have implanted malware. Choose the “charge-only option.” If that’s not available, keep walkin’. 

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FYI: This works with most phones that are a few years old or newer. It may not offer the choice if you have a particularly old phone. 

People traveling by air and sleeping on the plane wearing headphones and an eye mask. (iStock)

Don’t forget your external battery 

They’re slim and durable, and you’ll never regret packing them. Drop your external battery into a suitcase side pocket or laptop bag and keep it close. Remember to charge it back up when you stop at a hotel or airport, and you’re good to go. 

Going on a big trip?  

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I really, really suggest checking out my recommendations for international charging adapters before you leave, as well as my travel prep cheat sheet. Now you’re ready to travel in style and stay safe! 
 

Kelly said to make sure you are set up for travel alerts to be the first to know when flight or hotel prices drop.  (iStock)

Keep your tech-know going  

My popular podcast is called “Kim Komando Today.” It’s a solid 30 minutes of tech news, tips, and callers with tech questions like you from all over the country. Search for it wherever you get your podcasts. For your convenience, hit the link below for a recent episode. 

PODCAST PICK: $661K bank scam, malware targeting kids & FB Marketplace pro tips 

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Plus, I chat with Professor Scott Galloway about his views that Gen Z should be educated on mating dynamics — especially with sexbots on the rise. I’ll also show you how to spot phony retail sites, introduce a woman who turns her dating app matches into music and introduce you to ChatGPT Plus’s file analysis tool. 

Check out my podcast “Kim Komando Today” on Apple, Google Podcasts, Spotify, or your favorite podcast player. 

Listen to the podcast here or wherever you get your podcasts. Just search for my last name, “Komando.” 

Sound like a tech pro, even if you’re not! Award-winning popular host Kim Komando is your secret weapon. Listen on 425+ radio stations or get the podcast. And join over 400,000 people who get her free 5-minute daily email newsletter

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Copyright 2024, WestStar Multimedia Entertainment. All rights reserved. 

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Microsoft’s Edge Copilot update uses AI to pull information from across your tabs

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Microsoft’s Edge Copilot update uses AI to pull information from across your tabs

Microsoft Edge is adding a new feature that will allow its Copilot AI chatbot to gather information from all of your open tabs. When you start a conversation with Copilot, you can ask the chatbot questions about what’s in your tabs, compare the products you’re looking at, summarize your open articles, and more.

In its announcement, Microsoft says you can “select which experiences you want or leave off the ones you don’t.” The company is retiring Copilot Mode as well, which could similarly draw information from your tabs but offered some agentic features, like the ability to book a reservation on your behalf. Microsoft has since folded these agentic capabilities into its “Browse with Copilot” tool.

Several other AI features are coming to Edge, including an AI-powered “Study and Learn” mode that can turn the article you’re looking at into a study session or interactive quiz. There’s a new tool that turns your tabs into AI-powered podcasts as well, similar to what you’d find on NotebookLM, and an AI writing assistant that will pop up when you start entering text on a webpage.

You can also give Copilot permission to access your browsing history to provide more “relevant, high-quality answers,” according to Microsoft. Copilot in Edge on desktop and mobile will come with “long-term memory” as well, which can tailor its responses based on your previous conversations. And, when you open up a new tab, you’ll see a redesigned page that combines chat, search, and web navigation, along with the Journeys feature, which uses AI to organize your browsing history into categories that you can revisit.

Meanwhile, an update to Edge’s mobile app will allow you to share your screen with Copilot and talk through the questions about what you’re seeing. Microsoft says you’ll see “clear visual cues” when Copilot is active, “so you know when it’s taking an action, helping, listening, or viewing.”

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Apple’s $250M Siri settlement: Are you owed cash?

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Apple’s 0M Siri settlement: Are you owed cash?

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If you bought a newer iPhone because Apple made Siri sound like it was about to become your personal artificial intelligence sidekick, you may want to pay attention.

Apple has agreed to pay $250 million to settle a class-action lawsuit over claims that it misled customers about new Apple Intelligence and Siri features. The case centers on the iPhone 16 launch and certain iPhone 15 models that were marketed as ready for Apple’s next wave of AI. The settlement still needs court approval, and Apple denies wrongdoing.

The lawsuit argues that Apple promoted a smarter, more personal Siri before those features were actually available. For some buyers, that was a big deal. A new iPhone can cost hundreds of dollars, and many people upgrade only when they think they are getting something meaningfully new.

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WHY IPHONE USERS ARE THE NEW PRIME SCAM TARGETS

U.S. buyers of certain iPhone 16 and iPhone 15 Pro models may qualify for payments if a judge approves Apple’s proposed settlement. (Getty Images)

What Apple is accused of promising

Apple introduced Apple Intelligence in June 2024 and promoted it as a major step forward for iPhone, iPad and Mac. A key part of that pitch was a more personalized Siri that could understand context, work across apps and help with everyday tasks in a more useful way.

The lawsuit claims Apple’s marketing made consumers believe those advanced Siri features would arrive with the iPhone 16 or soon after. Instead, buyers received phones that had some Apple Intelligence tools, but not the full Siri overhaul that many expected.

That gap is the heart of the case. Plaintiffs say customers bought or upgraded devices based on AI features that were not ready. Apple says it has rolled out many Apple Intelligence features and settled the case, so it can stay focused on its products. 

How much money could iPhone owners get?

The proposed settlement creates a $250 million fund. Eligible customers who file approved claims are expected to receive at least $25 per eligible device. That amount could rise to as much as $95 per device, depending on how many people file claims and other settlement factors.

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That means this will not be a huge payday for most people. Still, if you bought one of the covered phones, it may be worth watching for a claim notice. A few minutes of paperwork could put some money back in your pocket.

Which iPhones may qualify?

The proposed settlement covers U.S. buyers who purchased any iPhone 16 model, iPhone 15 Pro or iPhone 15 Pro Max between June 10, 2024, and March 29, 2025.

Covered iPhone 16 models include the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max and iPhone 16e. The settlement also includes the iPhone 15 Pro and iPhone 15 Pro Max, but not every iPhone 15 model.

The key details are the device model, the purchase date and whether the phone was bought in the United States.

HOW YOU CAN GET A SLICE OF APPLE’S $250M IPHONE SETTLEMENT

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Apple has agreed to pay $250 million to settle claims it misled customers about Apple Intelligence and Siri features on newer iPhones. (Michael Nagle/Bloomberg)

How will you file a claim?

You do not need to do anything immediately. The settlement still needs a judge’s approval. Once the claims process opens, eligible customers are expected to receive a notice by email or mail with instructions on how to file through a settlement website.

That notice matters because scammers love moments like this. A real settlement notice should not ask for your Apple ID password, bank login or payment to claim your money. If you receive a message about this settlement, do not click blindly. Go slowly, check the sender and look for the official settlement administrator details once they are available.

Why this case matters beyond one Siri feature

This case hits a bigger nerve. Tech companies are racing to sell AI as the next must-have feature. That creates a problem for shoppers. You are often asked to buy now based on what a company says will arrive later.

That can be frustrating when the feature is the reason you upgraded. A smarter Siri sounds useful. A phone that can understand your personal context, search across apps and help with daily tasks could save time. But if those tools are delayed, limited or missing, the value of the upgrade changes.

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This settlement also sends a message about AI marketing. Companies can talk about future features, but consumers need clear timing and plain explanations. “Coming soon” can mean very different things when you are spending $800, $1,000 or more.

We reached out to Apple for comment, but did not hear back before our deadline.

FIRST 15 THINGS TO DO OR TRY FIRST WHEN YOU GET A NEW IPHONE

Apple denies wrongdoing but agreed to settle claims tied to its marketing of Apple Intelligence and Siri features. (Qilai Shen/Bloomberg)

What this means to you

If you bought a covered iPhone during the settlement period, keep an eye on your email and regular mail. You may qualify for a payment if the court approves the deal.

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You should also keep your receipt or proof of purchase if you have it. Your Apple purchase history, carrier account or retailer receipt may help if the claim process asks for details.

More broadly, this is a reminder to treat AI features like any other big tech promise. Before you upgrade, ask one simple question: Can the feature do what is being advertised today, or is the company asking me to wait?

That question can save you from buying a device for a future feature that may arrive much later than expected.

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Kurt’s key takeaways

Apple has built its brand on making technology feel polished, personal and easy to use. That is why this Siri settlement hits a nerve. People were buying phones they use every day for texts, photos, directions, reminders and everything in between. Many expected AI to make those everyday tasks easier, which is why the delay felt frustrating. The proposed payout may be modest, but the bigger issue is trust. When a company sells AI as a reason to upgrade, customers deserve to know what actually works now and what is still coming later.

Would you still buy a new phone for promised AI features, or would you wait until they actually show up? Let us know by writing to us at CyberGuy.com.

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Instagram hits the copy button again with new disappearing Instants photos

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Instagram hits the copy button again with new disappearing Instants photos

Instagram is once again cribbing from competitors like Snapchat and BeReal with a new photo-sharing format it calls “Instants,” which are ephemeral photos that you can’t edit and that you can only share with your close friends or followers that follow you back. Instants are available globally beginning on Wednesday as a feature in the inbox in the Instagram app and as a separate app that’s now in testing in select countries.

To access Instants from the Instagram app, go to your DM inbox and look in the bottom-right corner for an icon or a stack of photos. After you post a photo, your friends can emoji react to it and send a reply to your DMs, but after they see it, the photo disappears for them. Instants also disappear after 24 hours, and they can’t be captured in screenshots or screen recordings.

However, your Instants will remain in an archive for you for up to a year, and you can reshare them as a recap to your Instagram Stories if you’d like. You can also undo sending an Instant right after you post it or delete it from your archive.

The Instants mobile app, which popped up in Italy and Spain in April, gives you “immediate access to the camera” and only requires an Instagram account, Instagram says. “Instants you share on the separate app will show up for friends on Instagram and vice versa. We’re trying this separate app out to see how our community uses it, and we’ll continue to evolve it as we learn more.”

Instagram, in its testing, has seen that people “tend to use Instants to share much more casual, much more authentic moments about their day,” according to Instagram boss Adam Mosseri. “And we know that this type of sharing of personal moments with friends is a core part of what makes Instagram Instagram, but we also know that a lot of people don’t really share a lot to their profile grids anymore.”

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