Texas
Texas A&M Foundation Honors Dr. Leonard Berry with Partner in Philanthropy Award
Dr. Leonard Berry holds the 2024 Texas A&M Foundation Partner In Philanthropy Award
Butch Ireland Photography
The Texas A&M Foundation selected Dr. Leonard Berry as the latest recipient of its annual R.A. “Murray” Fasken ’38 Partner in Philanthropy Award. Berry, who is a University Distinguished Professor in Marketing, Regents Professor and holder of the M.B. Zale Chair in Retailing and Marketing Leadership at Mays Business School, received the award in April for his devotion to Texas A&M University.
Established in 2016 by the Foundation’s Board of Trustees, the Partner in Philanthropy Award honors Aggie faculty and staff who are nominated by a Texas A&M Foundation development team member. The selection is based on the recipient’s dedicated and lasting participation, commitment and creative leadership in philanthropy at Texas A&M.
“Dr. Berry is a tremendous advocate for the power of philanthropy, and the university could not ask for a better ambassador,” said Gina Luna ’95, chair of the Foundation’s board. “His passionate efforts have been instrumental to vital programs and initiatives that keep Texas A&M University, and specifically Mays Business School, at the forefront of higher education.”
Berry was nominated by Texas A&M Foundation Senior Director of Development Cassie Mahoney ’15, who works with the business school. “Through the years, Dr. Berry has been a transformational partner to the Foundation and Mays Business School,” Mahoney said. “He is continuously thinking of ways to partner with the development office to make a difference.”
Berry’s colleagues stressed that he has embodied the Aggie Core Value of Selfless Service over the course of his career. “Dr. Berry’s career is the epitome of philanthropy in its most pristine form; he has dedicated his life to the giving of time, talent and treasure to help improve the lives of others,” said Nate Sharp, dean of Mays Business School. “His exceptional career, contributions and giving mindset have led to a profound impact on students, faculty, administrators, alumni, employees and the public at large.”
Visionary Retail, Health Care Research

Dr. Leonard Berry and his wife, Nancy, former mayor of College Station
Butch Ireland Photography
The Mays professor joined Texas A&M in 1982 as the founding director of Mays’ Center for Retail Studies (CRS). His vision for the center — which included recruiting and preparing students for the retailing industry and developing strong partnerships with major retailers — impressed Morris “M.B.” Zale, whose Zale Corporation provided the center’s initial grant. “Under Dr. Berry’s leadership, the center’s reputation grew as the most important developer of hard-working students with a knowledge of what it takes to make a retailing business successful,” said Donald Zale ’55, the legendary businessman’s son.
Over the years, the Zale family continued to deepen their relationship with the center and Berry. When M.B. Zale died, the family created the M.B. Zale Chair in Retailing and Marketing Leadership for the school. The chair was awarded to Berry, who used a portion of the funds to create the M.B. Zale Leadership Scholars, which is the leading undergraduate professional development program for Mays’ top students who are studying retailing.
Berry, a noted researcher, is one of the pioneers of services marketing and was instrumental in the invention of the term “relationship marketing.”
He also significantly influenced the health care industry after spending a professional development leave at the prestigious Mayo Clinic in 2001. His groundbreaking research in health care marketing has been published in numerous prominent medical journals, including The New England Journal of Medicine, Mayo Clinic Proceedings, Annals of Internal Medicine, Journal of Clinical Oncology and Journal of Oncology Practice. Berry currently serves as a senior fellow of the Institute for Healthcare Improvement, where he studies service improvement in cancer care for patients and their families.
Award-Winning Results
As a result of his groundbreaking research, Berry is the most highly cited faculty member in The Texas A&M University System, with 251,307 citations on Google Scholar as of April 2024. Over the course of his career, he has co-authored 10 books, including the best-selling book, “Management Lessons from Mayo Clinic.”
In recognition of Berry’s significant contributions, he became the second individual in history to receive each of the “Big 4” national marketing awards from the American Marketing Association. He has also received numerous teaching awards, including the University Distinguished Lecturer, the Distinguished Award in Teaching, and the Presidential Professor for Teaching Excellence. More recently, he was named Texas A&M’s recipient of the 2024 Southeastern Conference Faculty Achievement Award.
Wanting to extend Mays’ leadership in services marketing, Berry and his wife, The Honorable Nancy Berry, endowed the Dr. Leonard Berry Chair in Services Marketing in 2021. This gift marked the first endowed chair established by a current Mays faculty member. “It’s important to me that the marketing department continues to contribute to this field in perpetuity,” Berry said. “The chair that we endowed ensures that there will always be a senior marketing professor specializing in services marketing.”
The couple also created a planned gift to support the business school. “Our planned gift will go to the marketing department, my academic home for more than 40 years,” Berry said. “Whatever success that I have had is in large part due to my talented and supportive colleagues in marketing and in Mays Business School. I want to give back even when I am no longer a faculty member.”
A Partner In Philanthropy
Being named recipient of the 2024 Partner in Philanthropy Award came as a surprise to Berry, who credits his parents with teaching him the importance of “paying it forward.” “This is an especially meaningful recognition because philanthropy is a core value of mine and never once in my life has receiving an award for it occurred to me,” he said. “Being able to help others is reward enough.”
Recipients of the Partner in Philanthropy Award receive $10,000 that they can use to advance their research and teaching or direct to an area of their choice. Characteristically, Berry and his wife plan to donate these funds to support a university program. “Philanthropy makes the difference between mediocrity and excellence. State and federal funding get us only part of the way,” he explained. “In Mays, we aspire to be the best public business school in the nation. Philanthropy is essential to realizing this aspirational goal.”
Tyson Voelkel ’96, president and CEO of the Foundation, expressed his gratitude for Berry’s longtime service and commitment to Aggieland. “Dr. Berry’s passion for philanthropy and dedication to the betterment of this university is unparalleled, and the Foundation is truly honored to recognize his transformational legacy,” he said. “Service-minded individuals as compassionate and ambitious as Dr. Berry are a gift to society, and we are fortunate to have him as a partner with us in building a brighter future for Texas A&M.”
Texas
USDA reports screwworm spread in Texas
Texas
Why Texas? Explaining ins and outs of NHL exploring team for Houston or Austin
The NHL took the first step toward expansion in Texas earlier this week, agreeing to terms with billionaire Dan Friedkin and his family to explore the feasibility of putting a franchise in Houston or Austin.
Far enough from the Dallas Stars, who relocated from Minnesota in 1993, a new team would not interfere with their territorial rights. And the league has shown no fear of adding one team at a time, so No. 33 does not have to come with No. 34.
“Symmetry I don’t think should necessarily govern expansion,” Commissioner Gary Bettman said Tuesday. “You expand if you think it makes sense and enhances what the league has.”
What is behind the NHL’s interest in Texas
Money is the obvious answer. Bettman said the total investment of the project would be some $3.5 billion, which would include expansion fees paid to established owners along with the cost of building a new arena.
The Houston Rockets’ arena downtown is publicly owned but controlled by team owner Tilman Fertitta’s Clutch City Sports and Entertainment group. The home of the American Hockey League’s Texas Stars, in the Austin suburb of Cedar Park, has a capacity of 8,000 that is a little over half the size of the NHL’s smallest current rink (Winnipeg).
“I would be surprised if the NHL would be OK with an expansion team that does not have a new arena,” said Brian Mills, an associate professor at the University of Texas who teaches courses on sports economics and strategy. “The revenue potential with the luxury boxes and the way that they set those up and the money that they like to extract from the local cities is way too large to pass up.”
They are also huge markets. Houston at nearly 2.4 million is the fourth-most-populated U.S. city; Austin at just over 1 million is in the top 12.
“Obviously it makes sense if you’re a sports league to have a franchise in the nation’s fifth-largest metro area and one that is growing rapidly,” said Holy Cross professor Victor Matheson, an expert in sports economics. “Houston obviously makes sense in general as a destination for any league.”
Austin is smaller but has doubled its population since the mid-1990s and has seen an infusion of people over the past five years. Only eight of the NHL’s existing markets are bigger.
“It’s becoming more and more of a tech city, so I wouldn’t be surprised if there’s more hockey fans here than there used to be,” Mills said. “I would imagine there’s some market for the NHL here in Austin, particularly more than when it was a sleepy, small town capital of Texas 30 years ago.”
History of hockey in Houston and Austin
When hockey was picking up in popularity in the 1960s and ‘70s and the NHL went from six teams to 18, the rival World Hockey Association was founded and Houston got a franchise when the one in Dayton, Ohio, failed to get off the ground.
The Aeros’ inaugural season was in 1972-78, and they were best known for “Mr. Hockey” Gordie Howe playing for them along with sons Mark and Marty. They won four Avco World Trophies as WHA champions before folding.
An AHL team using the same name existed in Houston from 1994-2013. The Texas Stars have played in Austin since ’09.
“There’s some interest of hockey,” University of Houston economics professor Steven G. Craig said. “Houston is full of immigrants from around the country and around the world. And Austin is sort of similar in the sense of a pretty heterogeneous population.”
Pros and cons of a Houston or Austin NHL franchise
Growing the sport in another so-called non-traditional spot is a big benefit. Smashing successes in places like Las Vegas and Tampa, Florida, show what hockey can do across the Sun Belt when strong ownership is involved.
“Southern cities have been doing pretty well now these days in the NHL: the Lightning and the Panthers,” Mills said of the two teams in Florida. “You’ve got some pretty good hockey teams after some pretty miserable failures with some earlier expansion to the South.”
Abandoning the second try in Atlanta (the Thrashers from 2000-11) was more a failure of ownership than the market. The same could be said in Arizona, where a revolving door of owners led to arena miscues and eventually the Coyotes being sold and moved to Salt Lake City in 2024 to become the Utah Mammoth.
A 33rd team also means 20-23 more NHL players and hopefuls in the minors. The changing landscape of hockey development at the junior and college levels has the potential to churn more talent through the pipeline in North America than ever before, along with players coming from Europe.
“You do have a pretty big pool of players,” Matheson said. “I’m not particularly worried about diluting the talent there because I think there’s a lot of skill.”
What’s next and where the 34th team may be
After this six-month exploratory phase is complete, recent history suggests a season-ticket drive would be one of the subsequent steps. Ticket drives validated interest that led to the Vegas Golden Knights and Seattle Kraken.
The Board of Governors would need to approve moving forward in the process. No vote has yet been held, though the executive committee supported exploring Houston and Austin.
And while the NHL is comfortable with unbalanced Eastern and Western conferences, getting to 34 teams seems inevitable if it goes to 33. Bettman said the board on Tuesday was updated on situations in Atlanta and Arizona, and it would be no surprise if one of those places got another crack at it.
ere’s everything you need to know about one of the most recognizable trophies in North American sports — The Stanley Cup.
Texas
Texas lawmakers want fixes to statewide voter registration system ahead of midterms
This coverage is made possible through Votebeat, a nonpartisan news organization covering local election administration and voting access. Sign up for Votebeat Texas’ free newsletters here.
Texas lawmakers on Tuesday asked the Texas Secretary of State’s Office for assurances that issues with the state’s voter registration and election management system would be fixed before the November midterm election.
“Those fixes have to be done, because if we go into a November election and we don’t, we can’t claim that we have integrity in the voter roll,” said state Sen. Paul Bettencourt, a Republican from Harris County, during a Senate State Affairs Committee hearing that addressed voter registration and voter list maintenance issues.
Bettencourt said he’s heard complaints about the system, known as TEAM, from election officials in Travis, Austin, and Jackson counties, among others.
Christina Adkins, the elections division director at the secretary of state’s office, said the agency is “dedicating every possible resource that we have within our office to resolving these issues.”
“There is nothing more important in our office than this project,” Adkins said.
TEAM was redesigned and redeveloped by the state and relaunched last summer. Election officials say they have struggled with it since then, and though some functionality issues have been resolved, others continue to come up.
For example, election officials have reported that processes such as voter registration status lookups and precinct assignments frequently don’t work properly. In addition, the system often malfunctions when attempting to produce reports of registered voters and voters who have requested a mail ballot, forcing some election officials to produce their own spreadsheets to keep track.
The problems, election officials say, have added financial and staffing strains on counties already strapped for resources.
The system was developed by Civix, a Louisiana-based vendor. The majority of the state’s 254 counties rely on TEAM to plan elections and maintain their voter rolls. Even counties that instead use software from a state-approved private vendor to manage their voter rolls are required by state law to sync their data with TEAM daily, and are required to use TEAM to verify a voter’s identity and their eligibility to cast a ballot.
Groups representing election officials across Texas have asked the agency to halt the TEAM update rollout and address issues that they said “directly impact key parts of the election and jury process.” The groups first outlined their complaints in a letter to Texas Secretary of State Jane Nelson in October, and sent another one in February.
Earlier this month, Nelson announced she’d be stepping down as of July 17. Gov. Greg Abbott has yet to appoint her successor.
Secretary of state, vendor working together on fixes
According to public records, the state’s contract with Civix is for $17 million. The secretary of state’s office told Votebeat last year that the money for it came from a mix of state dollars and federal funds allocated under the 2002 Help America Vote Act, earmarked for improving election administration.
Bettencourt raised questions about Civix’s work during the hearing. “When I get half a dozen counties with their hair on fire, and some counties are small, and some of them are big, that means that the vendor is behind on actually delivering fixes to the system,” Bettencourt said.
He directly asked Adkins whether Civix was up for the task. “Yes, sir,” she responded, adding her office is working with the vendor on fixes. Civix did not immediately respond to a request for comment.
Civix, Adkins said, also manages voter registration systems for other states, including Louisiana and Iowa, but Texas is the vendor’s biggest election management and voter registration software customer.
The Texas Secretary of State’s Office has said it anticipated technical issues with this “once-in-a-decade upgrade,” though it pointed to some unexpected challenges that have exacerbated the issues.
The agency specified that it didn’t anticipate the updated system having to handle significant amounts of data from large counties that abruptly stopped using a vendor that had financial problems. It also noted that redrawn boundaries following last year’s unexpected midcycle redistricting created additional complications that prevented counties from mailing out voter registration certificates on time.
Disclosure: Texas Secretary of State has been a financial supporter of The Texas Tribune, a nonprofit, nonpartisan news organization that is funded in part by donations from members, foundations and corporate sponsors. Financial supporters play no role in the Tribune’s journalism. Find a complete list of them here.
Natalia Contreras is a reporter for Votebeat in partnership with the Texas Tribune. She is based in Corpus Christi. Contact Natalia at ncontreras@votebeat.org.
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