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Labor asks CT to regulate Amazon warehouse quotas

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Labor asks CT to regulate Amazon warehouse quotas


Connecticut laws aimed toward regulating Amazon’s use of quotas and biometric surveillance to maintain warehouse staff “on activity” drew dramatic testimony this week from labor and silence from Amazon.

Testifying anonymously by video, one employee described working for “the app,” an Amazon program that clocks them into extremely automated warehouses, screens the pace of their work, clocks them out and, occasionally, fires them.

Utilizing the lavatory in Amazon’s huge achievement heart requires a 10-minute spherical journey, a interval marked as “day without work activity” by his digital minder, stated John Doe. His quota stays the identical: packing 160 packing containers an hour.

“I’ve to work twice as exhausting once I get again so I don’t lose my price,” he stated. Because of this, he stated, staff attempt to maintain off on lavatory breaks till supper time.

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The invoice sponsored by Senate President Professional Tem Martin M. Looney, D-New Haven, would make Connecticut no less than the third state after California and New York to require transparency and set limits on quotas in warehouses.

It might require employers to supply “a written description of every quota the worker is topic to, together with any potential adversarial employment motion which will outcome from a failure to fulfill such quota.”

Below the invoice, no worker could possibly be required to fulfill any quota that interferes with meal intervals or lavatory breaks, together with a “cheap time” to achieve lavatory services.

It is a component of a marketing campaign to foyer blue-state legislatures to set requirements in legislation for a retail distribution large that has proved tough to arrange and convey to collective bargaining.

Labor was well-represented in making a case for passage in a listening to by the legislature’s Labor and Public Workers Committee, a pleasant sounding board for unions attempting to form public coverage.

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Amazon’s large achievement facilities had been described as dystopian workplaces the place the work is repetitive, the tempo is dangerously quick and the supervision is an unblinking pc program that measures TOT — time on activity.

Proponents supplied testimony from the president of the Connecticut AFL-CIO, two Teamster Union officers, an Amazon worker from Minnesota, a researcher from the Nationwide Employment Labor Challenge and “John Doe.”

The 14th particular person on the witness listing was “John Doe,” who testified together with his digicam off.
Doe informed lawmakers he labored for Amazon in Connecticut and feared retaliation if he testified by title, the identical concern that he stated prevented co-workers from sharing their tales. His testimony was organized by the Teamsters.

“I’ve by no means had again points till I labored at Amazon. And I’m not even there a yr,” stated Khali Jama, who testified through video from Minnesota.

Irene Tung, the labor researcher, stated Amazon’s self-reported information to OSHA confirmed that Amazon warehouse staff in Connecticut had been injured at a price of 6.3 accidents for each 100 staff.

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“That is greater than double the speed of different private-sector staff in Connecticut and 15% larger than the nationwide warehousing trade common,” Tung stated.

Tung stated the damage charges are attributable to how Amazon manages its workforce in Connecticut and elsewhere.

“It’s Amazon’s obsession with pace, enforced by means of a mix of intensive digital surveillance and frequent self-discipline, that has created this damage disaster for staff,” she stated.

The Teamsters stated they’ve two pursuits in Amazon: Their worldwide arm is attempting to arrange its staff, and two locals in Connecticut are fearful that if Amazon’s requirements are allowed to persist, different warehouse staff may really feel related pressures.

“Amazon is setting unreasonable requirements,” stated Robert Ziobrowski, the secretary treasurer of Native 1035 in South Windsor. “So it’s making a market race to the underside.”

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Rep. Timothy Ackert, R-Coventry, the rating Home Republican on the committee, questioned the depth and breadth of the issue as introduced by labor, given the sparse turnout by staff in a state the place Amazon employs 1000’s.

Unremarked by Ackert was the absence of Amazon. The lobbyists it employs in Connecticut, the Reynolds Technique Group, supplied no testimony, and the corporate supplied nobody to rebut the union representatives.

A request by CT Mirror for remark made by means of Reynolds went unanswered.

Different enterprise pursuits criticized the invoice as pointless, given Connecticut’s different employee safety requirements. Eric Gjede of the Connecticut Enterprise and Trade Affiliation stated the usage of metrics is frequent and cheap.

“It’s a misperception to consider that employers are utilizing these metrics in a punitive method or to terminate giant numbers of workers,” Gjede stated. “Actually, unreasonable metrics wouldn’t solely outcome within the lack of underperforming workers but in addition lead to turnover and lowered morale among the many highest-performing workers.”

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Frank Ricci of the free-market Yankee Institute stated the invoice is an pointless intrusion in a labor market the place employee security is roofed by the federal Occupational Security and Well being Act.

“Any employee might file an nameless grievance if a coverage or motion is impacting employee security, and it is going to be investigated by a federal company free from the specter of retaliation,” Ricci stated.

Danté Bartolomeo, commissioner of the state Division of Labor, stated she was involved that the invoice places her company in an space by which its authority is proscribed.

“We’ve got no enforcement authority over non-public sector employers that fall beneath federal OSHA’s jurisdiction,” she stated.

Mark Pazniokas is a reporter for The Connecticut Mirror (https://ctmirror.org/ ). Copyright 2023 © The Connecticut Mirror.

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Connecticut

Black Rock Turnpike Restaurant For Sale In Fairfield

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Black Rock Turnpike Restaurant For Sale In Fairfield


The exact location of the restaurant was not disclosed for confidentiality reasons, listing agent Sam Galatas writes, adding that interested buyers will have to sign a non-disclosure agreement and show proof of financial capacity before purchasing the site.

“This is a great opportunity to own an open-kitchen restaurant that offers an important presence on Black Rock Turnpike in Fairfield, CT,” Galatas writes. “This prime location has high visibility, curb appeal, surrounded by tons of commercial businesses, schools, office buildings and medical buildings, plus a very vibrant residential community.”



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Once the only game in town, Stop & Shop’s dominance is under siege. CT is ‘hyper competitive market’

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Once the only game in town, Stop & Shop’s dominance is under siege. CT is ‘hyper competitive market’


Stop & Shop supermarkets — the grocer where three generations of Connecticut shoppers filled their carts — remains the most popular place to pick up produce, meat and dairy in the state, but that dominance is under siege.

Quincy, Mass-based Stop & Shop’s recent announcement that it will shutter as of now an undisclosed number of “underperforming” stores — some likely in Connecticut where it operates nearly 90 outlets and is working to grow its online business — comes as it faces intensifying competition on all fronts and at a time of price inflation.

Low-price grocery juggernauts such as Walmart Supercenters and Aldi have expanded rapidly in Connecticut in the last decade. Those competitors are forcing Stop & Shop to examine its pricing, which some experts say is as much as 14% higher.

On the other end, pushes by upscale grocers such as Whole Foods and Trader Joe’s are putting pressure on Stop & Shop to up its game on quality. Experts say Stop & Shop took a hit when it began phasing out in-store butchers in favor of pre-packaged meat.

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“You’ve got a hyper competitive market in our little state,” said Wayne Pesce, president of the Connecticut Food Association, a state trade organization. “All these plates are shifting and Stop & Stop who’s got the most to protect, right?”

Pesce, whose trade group promotes food retailing in Connecticut, said there is no letup in sight.

Norwalk-based boutique grocer Stew Leonard’s has firmly established its brand in Newington and is now setting its sights on New Haven County. Wegman’s of New York, with outlets throughout the Northeast, is now building its first store in Norwalk that is expected to open next year.

All the jockeying by grocers in Connecticut is likely to have an upside for consumers in both price and food quality, Pesce said.

“You have competitors investing in the market,” Pesce said. “That is happening, and that is good for consumers.”

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‘That’s not enough’

Stop & Shop was founded in Massachusetts more than a century ago, opening its first Connecticut store in 1941. Today, Stop & Shop now has nearly 400 stores in five states. Along with other U.S. grocers such as Food Lion and Hannaford, Stop & Shop is owned by Dutch retail and wholesale giant Ahold Delhaize.

JJ Fleeman, chief executive of Ahold Delhaize’s U.S. operations, told investors last month that Stop & Shop has made significant strides in enhancing loyalty programs, which extend rewards, discounts, or other special incentives to keep customers coming back to shop. In addition, steps have been taken to build its digital customer base.

“But that’s not enough, and it’s not where we want or need to be,” Fleeman said, according to a video of the investor meeting. “As Stop & Shop embarks on its next phase, we will be decisive and take deliberate and appropriate actions to ensure a stable future for the brand.”

In addition to pricing and a “focus on quality, fresh products and well-stocked shelves,” Fleeman said there will be an emphasis “on fantastic service in each of its stores.”

While Stop & Shop has invested in remodeling 190 stores, it will make “difficult decisions” to close locations so the grocer can “create a healthy store base for the long term and grow the brand.”

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John Minchillo/AP

Stop & Shop has nearly 90 stores in Connecticut and about 400 in five Northeast states. (AP Photo/John Minchillo, File)

In a separate statement, Stop & Shop said Connecticut remains a priority for the grocer, and it plans to continue investing in store upgrades in the state.

The initiatives come at a critical time for Stop & Shop, at least in Connecticut, where the grocer has been a familiar anchor at shopping centers for 40 years.

In 2003, Stop & Shop had a market share of 40.4% in the Hartford area, according to New York-based Strategic Resource Group, a retail industry consultant. That market share had eroded to 26.8% as of 2023.

Over the same period, Walmart Supercenters, which offer full-service grocery, went from virtually no market share in 2003 in the Hartford area to 12.9% last year. Across Connecticut, 26 Walmart Supercenters opened in that time period, Strategic Resource Group said.

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ShopRite, another low-cost competitor, said it has opened two new Connecticut stores in Cromwell and Vernon and has remodeled seven stores in the last five years. This week, two remodeled stores in Stamford will mark grand re-openings.

ShopRite stores and its sister grocer Price Rite are part of a cooperative in which independent family-run businesses operate stores. All together, the cooperative, Keasby, N.J.-based Wakefern added 27 stores in Connecticut since 2003, boosting its market share in the Hartford area from 2.7% to 11.1%

Emails seeking comment from Walmart, Big Y, Costco, BJ’s Wholesale Club and Aldi weren’t returned.

David Cadden, a professor emeritus of entrepreneurship and strategy at Quinnipiac University in Hamden, said there has been a dramatic shift in how consumers buy their groceries, at least on the cost-saving end of the shopping spectrum.

“The key thing is people are much more willing to become less brand loyal to particular retail outlets and begin to take a look for the best bargain and the best value that they can find at different locations,” Cadden said.

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The option of calling in orders can “minimize the annoyance of going to different locations,” Cadden said.

‘Get back to business basics’

Stop & Shop long had a reputation for investing in quality and service, some experts say, but that has shifted in recent years. Perhaps the most notable example is the decision to move to pre-packaged meats, phasing out meat cut to order in the store.

A produce clerk restocks lettuce at the ShopRite of Farmington Ave. in Bristol in a file photo. (Aaron Flaum/Hartford Courant)
A produce clerk restocks lettuce at the ShopRite of Farmington Ave. in Bristol in a file photo. (Aaron Flaum/Hartford Courant)

The purchase of meat, particularly in the U.S., is central to weekly shopping trips, not only to consumers but grocery stores.

“Meat is the keystone in the bridge of the shopping basket to get the average customer instead of spending $35 to $40 per average transaction to spend $75 to $95,” Burt Flickinger, managing director of Strategic Resource Group, said. “And in many cases, numbers far exceed $100 per transaction.”

Stop & Shop didn’t appear to see that coming, Flickinger said.

“That shifted the customers over to Big Y, some of the ShopRites, but the lion’s share of the customers went fleeing to Costco,” Flickinger said.

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Flickinger said centralizing some meat packaging is all right, but there still has to be the service at the store, the master meat cutter or butcher.

“It seems like they should get back to business basics and fresh foods, starting with meat and produce,” Flickinger said. “And to prices that are more competitive.”

Step forward, step back

Experts warn that cost-cutting through store closings like what Stop & Shop is pursuing can touch off a retailer’s downward spiral, with closings leading to more.

But in Hartford, the prospect of a potential shuttering is raising other concerns. The Stop & Shop on New Park Avenue in the city’s Parkville neighborhood is the sole full-service supermarket in Hartford.

Martha Page, chair of the Hartford Advisory Commission on Food Policy, said the loss of the Stop & Shop would be a critical setback to increasing access to healthful food in a city that long struggled with food insecurity.

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“You go a step forward and then a step back,” Page said. “There’s no question about it, if that store closes, that leaves a hole. That not only leaves a gap in the food landscape but it leaves a challenging site, real estate wise.”

The city has long pushed for more food shopping alternatives in Hartford if it is to continue on its redevelopment trajectory. One such effort that is on-going is to bring a grocery store to the city’s North End neighborhoods.

Jennifer Barr Brogan, a Stop & Shop spokeswoman, said the supermarket chain couldn’t provide specific store locations that may be shuttered or a timeline. It is too early in the process, Brogan said, in an email.

“Stop & Shop can confirm that the broader community impact of a store closure will be considered,” Brogan said.

Here is a look at the major Connecticut grocers and how the food retailing landscape is shifting:

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Stop & Shop in Cromwell. (Aaron Flaum/Hartford Courant)
Stop & Shop in Cromwell. (Aaron Flaum/Hartford Courant)

 1. Stop & Shop

Founded: 1914
Headquarters: Quincy, Mass.
No. of CT stores in ’23: 81
Change from ’03: +12
Hartford area market share in ’23: 26.8%
Hartford market share in ’03: 40.4%

Walmart Supercenter in Hartford. (Aaron Flaum/Hartford Courant)
Walmart Supercenter in Hartford. (Aaron Flaum/Hartford Courant)

2. Walmart Supercenter

Founded: 1962*
Headquarters: Bentonville, Ariz.
No. of CT stores in ’23: 28
Change from a decade ago: +26
Hartford market share in ’23: 12.9%
Hartford market share in ’03: n/a

*first U.S. supercenter opens in 1988

ShopRite of Manchester. (Aaron Flaum/Hartford Courant)
ShopRite of Manchester. (Aaron Flaum/Hartford Courant)

3. ShopRite/Price Rite

Founded: 1946
Headquarters: Keasbey, N.J.
No. of CT stores in ’23: 39
Change from ’03: +27
Hartford area market share in ’23: 11.1%
Hartford area market share in ’03: 2.7%

Big Y in West Hartford , (Aaron Flaum/Hartford Courant)
Big Y in West Hartford , (Aaron Flaum/Hartford Courant)

4. Big Y

Founded: 1936
Headquarters: Springfield
No. of CT stores in ’23: 37
Change from ’03: +21
Hartford area market share in ’23: 9.4%
Hartford area market share in ’03: 11%

Costco in New Britain. (Aaron Flaum/Hartford Courant)
Costco in New Britain. (Aaron Flaum/Hartford Courant)

5. Costco

Founded: 1983
Headquarters: Issaquah, Wash.
No. of CT stores in ’23: 9
Change from ’03: +5
Hartford area market share in ’23: 8.5%
Hartford area market share in ’03: 3%

BJ's Wholesale Club in West Hartford. (Aaron Flaum/Hartford Courant)
BJ’s Wholesale Club in West Hartford. (Aaron Flaum/Hartford Courant)

6.  BJ’s Wholesale Club

Founded: 1984
Headquarters: Westborough, Mass.
No. of CT stores in ’23: 11
Change from ’03: +6
Hartford area market share in ’23: 4.4%
Hartford area market share in ’03: 1.2%

Aldi in West Hartford. (Aaron Flaum/Hartford Courant)
Aldi in West Hartford. (Aaron Flaum/Hartford Courant)

7. Aldi

Founded: 1961
Headquarters: Essen, Germany
U.S. headquarters: Batavia, IL
No. of CT stores in ’23: 26
Change from ’03: +24
Hartford area market share in ’23: 2%
Hartford area market share in ’03: n/a

SOURCES: Strategic Resource Group, Company websites

Kenneth R. Gosselin can be reached at kgosselin@courant.com.



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Venomous snake bites dog at Connecticut state park, prompting risky mountaintop rescue

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Venomous snake bites dog at Connecticut state park, prompting risky mountaintop rescue


A dog in Connecticut faced a risky mountaintop rescue after being bitten by a venomous copperhead snake

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The terrain at Sleeping Giant State Park in Hamden was extremely treacherous as firefighters and local animal control officers rushed to the scene Wednesday to provide the dog with urgent medical attention. 

A team of six people, including the dog’s owner, worked together to move the injured dog to safety on a stretcher. 

“Thank you goes out to the two firefighters who did most of the carrying,” expressed Hamden Animal Control on social media, along with photos of the rescue operation.

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NEW STUDY SUGGESTS CERTAIN COLORS YOU WEAR COULD ATTRACT MOSQUITOES TO BITE

A dangerous mountaintop rescue was required for a dog in Connecticut after it was bitten by a venomous copperhead snake at Sleeping Giant State Park in Hamden on Wednesday. (Hamden Animal Control)

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The dog received antivenom and is currently under observation at a local animal.

“This is just a reminder to be careful out there, there are northern copperheads at Sleeping Giant,” animal control officers warned. “Their habitat includes rocky hillsides, open woods, as well as edges of swamps and meadows.”

CAN DOGS EAT CICADAS? WHAT TO KNOW ABOUT THIS SUMMERTIME INSECT AND MAN’S BEST FRIEND

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A dangerous mountaintop rescue was required for a dog in Connecticut after it was bitten by a venomous copperhead snake at Sleeping Giant State Park in Hamden on Wednesday. (Hamden Animal Control)

Connecticut is home to two venomous snake species: the timber rattlesnake and the northern copperhead. 

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Wildlife officials emphasize that these snakes are not aggressive and will only bite if threatened or handled; if left undisturbed, they do not pose a threat to people.

LINK: Get updates on this story at more at foxweather.com.



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