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Passengers say they were put on the streets ‘like animals’ after JetBlue flight to Boston delayed

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Passengers say they were put on the streets ‘like animals’ after JetBlue flight to Boston delayed


A travel nightmare for some JetBlue passengers trying to get home to Boston after a holiday vacation in the Turks and Caicos.

In all, their flight was delayed about 24 hours and they had nowhere to go.

They say they were even kicked out of the airport on the island.

“To put people out on the streets like animals was definitely something I will never forget for the rest of my life,” said Marty, who was on that flight from Turks and Caicos to Boston.

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Marty says hundreds of JetBlue passengers like himself were told they couldn’t stay at the airport in Turks and Caicos when their flight home to Boston was delayed until the next day.

His children were exhausted after their flight was already delayed several hours on Saturday, and he says there were no hotel rooms available on the island that night.

“Just very unsettling, traumatizing experience you have three young kids all looking to you for an answer, a wife looking at you for an answer, for the first time as a husband and as a father and as a man I had no idea how I was going to shelter my family for a night in a third world country with no cash,” said Marty.

Brett was on this flight too and says the JetBlue employees at the airport forced them to leave when their flight was delayed.

“We just kept saying where do you want us to go? What are we supposed to do? How are you kicking us to the street like dogs in a foreign country?” said Brett.

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Eventually, Marty’s travel agent found a small hotel room for his family.

Brett found an Airbnb for about a thousand dollars to squeeze in ten people.

“It was in a horrible, sketchy area, the actual Airbnb itself was okay, but the area was like something out of a horror movie, wild dogs were chasing the cab as we were driving by like very sketchy neighborhood and kids are freaking out like ‘What are we gonna do?’” said Brett.

The next morning when they got back to the airport, they saw dozens of cots had been brought in for the passengers who couldn’t find a place to stay.

Their new flight was also delayed another four hours.

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Jet Blue sent Boston 25 News the following statement:

“On Saturday, December 28, JetBlue flight 754, with scheduled service from Turks and Caicos to Boston, experienced a significant delay after the inbound aircraft had to divert to Fort Lauderdale, due to heavy Air Traffic Control (ATC) congestion and extended holding in the area. The flight was delayed until the following day, safely arriving in Turks and Caicos to pick up our customers before completing its flight to Boston.

We sincerely apologize for the inconvenience this delay caused and understand this was a frustrating situation. While the delay was created by circumstances beyond JetBlue’s control, we understand the impact this disruption had on our customers’ plans. Given that, we’ve provided instructions for affected customers to submit reimbursement requests for eligible out-of-pocket expenses in line with our Customer Service Plan. Additionally, as a gesture of goodwill, we’ve issued $200 in travel credit for future JetBlue flights.”

“This was far beyond a delay, this was sending people to the streets in a third-world country in the wee hours of the night and asking them to fend for themselves with no solutions,” said Marty.

Many of these passengers hope airlines find a better solution to provide shelter for customers during significant overnight delays.

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Boston, MA

Tracking the timing and impacts of Tuesday’s winter storm

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Tracking the timing and impacts of Tuesday’s winter storm


Winter storm warnings are in effect for parts of Massachusetts, New Hampshire, Maine and Vermont on Tuesday due to the possibility of heavy snow, with accumulations of 6-9 inches in some areas. And portions of central and northern Vermont are under a winter storm warning.

This first wintry blast of the season is expected to begin Tuesday morning, with the heaviest accumulation occurring later in the day.

Stream NBC10 Boston news for free, 24/7, wherever you are.

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Some areas of southeastern New England might see mostly rain, while areas to the west and north are likely to see plowable snow.

Here’s a closer look at the timing, track and projected snowfall totals from Tuesday’s storm:

Snowfall totals

Travel impacts

Projected wind gusts

Rainfall totals

High temperatures Monday & Tuesday

More snow this weekend?



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Free and nearly free December events in Boston: Tree lightings, book bargains, and more – The Boston Globe

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Free and nearly free December events in Boston: Tree lightings, book bargains, and more – The Boston Globe


MERRY EXCHANGE If you’ve read Charles Dickens’s “A Christmas Carol” too many winters in a row and are looking for a new seasonal read, the Trident Booksellers & Cafe hosts their Holiday Book Swap, a grab-and-go-style exchange for anyone who wants to trade a well-loved book for a new read. The event takes place in the Stacks, Trident’s large event space, and readers are encouraged to stay and mingle over their new library additions. Dec. 4, 7-9 p.m. Trident Booksellers & Cafe, 338 Newbury St. tridentbookscafe.com

FOLKLORIC FUN Krampus, the German folkloric character who acts as Santa’s evil counterpart, gets his own celebration from the Brighton Bazaar over the weekend at the Charles River Speedway. On Saturday, Medieval Merriment founder and costume and creature maker Elsa the Fool hosts a medieval costume contest. Then, on Sunday, Salem street performer Goat Girl brings some goat-headed crowd interaction. Throughout the Speedway, vendors will be selling vintage and handmade merchandise befitting a folklore-themed celebration. Dec. 6-7. Charles River Speedway, 525 Western Ave. instagram.com/thebrightonbazaar

INDIE COMIC CON The Massachusetts Independent Comics Expo, or MICE, invites over 200 artists and writers for a rodent-themed indie comic convention. The expo’s headlining artists are Boston-born artist Scott McCloud, known for his comic about making comics, “Understanding Comics,” and ND Stevenson, whose graphic novel series “Nimona” was adapted into an animated Netflix film in 2023, though both panels are ticketed with a fee. However, for free, you can peruse the aisles to explore work from over 200 artists and illustrators. Dec. 6-7. RSVP required. Peter Fuller Building, 808 Commonwealth Ave. micexpo.org

Outside the Somerville Public Library which was built in 1914. Kayla Bartkowski For The Boston Globe

STORIES ON SALE If you love reading or scouring through bargain bins, the Somerville Library has just the opportunity for you: The annual Friends of the Somerville Library deal, which takes place Saturday and Sunday, offers a large selection of books for purchase, all priced at $1. The sale raises funds for the library’s programming throughout the year. Dec. 6-7. Somerville Public Library, 79 Highland Ave., Somerville. somervillepubliclibrary.assabetinteractive.com

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This week, experience some early holiday spirit at one of the tree lighting ceremonies taking place around Boston. Many offer activities, snacks, and refreshments.

Monday

Copley Square, 560 Boylston St. 4-6 p.m. boston.gov

Wednesday

Boston Landing, 92 Guest St. 4-7 p.m. eventbrite.com

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Thursday

Boston Common. 6-8 p.m. boston.gov

Commonwealth Avenue Mall, 484 Commonwealth Ave. 8 p.m. boston.gov

Friday

Seaport Common, 85 Northern Ave. 5-8 p.m. bostonseaport.xyz

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Check individual event websites for the most up-to-date information.

Send info on free events and special offers at least 10 days in advance to ryan.yau@globe.com.


Ryan Yau can be reached at ryan.yau@globe.com.





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Celtics at Cavaliers preview: Boston continues weekend road trip in Cleveland – The Boston Globe

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Celtics at Cavaliers preview: Boston continues weekend road trip in Cleveland – The Boston Globe


Brown, a four-time All-Star, also produced the only first half with 27 points, five boards, five assists and three steals since the NBA began tracking play-by-play data 28 years ago.

Queta continued his breakout season with his best game yet, returning to action six days after spraining his left ankle in a game against the Orlando Magic. The fifth-year center is averaging career highs of 9.8 points and 8.5 rebounds this season.

“We’re a different team when he’s on the floor,” Mazzulla said of Queta. “He’s getting better and is giving us a shot. Tonight, you saw a clear difference when he was out there to keep us in the ballgame.”

Can the Celtics respond with a win against the Cavaliers? Here’s the preview:

When: Sunday, 6 p.m.

Where: Rocket Arena, Cleveland

TV, radio: NBCSB, WBZ-FM 98.5

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Line: Cleveland -7. O/U: 231.5.

CELTICS

Season record: 10-9. vs. spread: 9-10. Over/under: 8-11

Last 10 games: 6-4. vs. spread: 6-4. Over/under: 4-6

CAVALIERS

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Season record: 12-8. vs. spread: 6-14. Over/under: 9-11

Last 10 games: 5-5. vs. spread: 3-7. Over/under: 4-6

TEAM STATISTICS

Points per game: Boston 114.8, Cleveland 119.0

Points allowed per game: Boston 110.7, Cleveland 115.6

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Field goal percentage: Boston .460, Cleveland .461

Opponent field goal percentage: Boston .441, Cleveland .465

3-point percentage: Boston .357, Cleveland .352

Opponent 3-point percentage: Boston .364, Cleveland .365

Stat of the day: Brown became the second Celtics player with at least 40 points, five rebounds, five assists and five steals in a game, joining Basketball Hall of Fame member Larry Bird, who accomplished it twice.

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Notes: The Celtics rolled to a 125-105 home victory over the Cavaliers on Oct. 29, handing them their largest defeat of the season. That loss also stood as the low point of Cleveland’s campaign until Friday, when it was beaten 130-123 at the Atlanta Hawks. The Cavaliers had their core four of Donovan Mitchell, Evan Mobley, Darius Garland and Jarrett Allen healthy and reunited for the game. Cleveland arrived in Atlanta holding the East wild card spot in the NBA Cup, but was eliminated from contention, despite a 42-point outburst by franchise player Mitchell and 20 points, 14 rebounds and seven assists from Mobley. … Cleveland has lost two in a row, fell out of a top-four spot in the conference and is a middling 4-5 on the road. Atlanta’s point total was the most allowed by the Cavaliers in regulation through 20 games. … Allen already has been declared out against the Celtics with his lingering right finger sprain and Lonzo Ball will rest his chronically injured left knee.


Cam Kerry can be reached at cam.kerry@globe.com.





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