Wisconsin
Wisconsin licensing agency says Salesforce upgrade will put customers first – StateScoop
With a 1.6-star score on Google Maps, the Wisconsin Division of Security and Skilled Providers isn’t the general public’s favourite place. However the company is attempting to rebuild its repute with a current improve to a decades-old occupation licensing platform.
The division just lately introduced a $6 million challenge to swap out its 35-year-old legacy platform, which officers mentioned was cobbled collectively from a jumble of guide and digital processes it inherited when the company was fashioned in 2011. Over the previous six months, the division’s know-how has been modernized by Salesforce and an integrator, MTX Group, officers mentioned.
“The world is actually transferring at a sooner tempo, and we’ve seen our quantity of labor exponentially develop,” mentioned Daniel Hereth, the division’s assistant deputy secretary. “I believe the motion in know-how has actually been to empower the purchasers to drive processes ahead.”
Professionals from throughout Wisconsin depend on the Division of Security and Skilled Providers for licenses they should work or run companies — together with nurses, cosmetologists, constructing contractors and academics. However over time, tons of of dissatisfied staff have taken to Google to vent and depart one-star opinions, complaining of poor customer support, understaffed places of work and months-long waits to obtain licenses they’d already paid for.
“Final week I used to be on maintain for two hours when somebody answered, she took my primary info and mentioned she’d ship me to the proper division, I used to be on maintain for one more quarter-hour after which the decision simply ended,” a reviewer named Crystal Norris wrote.
Hereth mentioned the brand new platform alters how the state interacts each with its clients and out of doors events concerned within the licensing course of, like faculties and employers. He mentioned the brand new platform “empowers” clients and locations them on the heart of his company’s processes, whereas placing a ways between the state and people third events, which can now feed knowledge into the brand new system, quite than dealing immediately with the division.
“Basically, it was actually essential that we maximize our relationship with the applicant and empower them to work with the relationships that they’ve and the folks that they work with on to receive the fabric crucial to maneuver the method ahead,” he mentioned.
Earlier than the improve, the “overwhelming majority” of licenses required folks to finish paper purposes, mentioned Jennifer Garrett, the division’s public affairs director. That meant filling out a kind, mailing it in after which ready for an individual to manually enter the data into a pc.
Past the price financial savings, Garrett mentioned one of many largest points of interest of a cloud-based platform like Salesforce is that the state can guarantee the brand new system stays present because the years cross.
“There was a time when authorities would see an innovation someplace else after which create a authorities model of it that always was shut however not fairly what customers have been experiencing elsewhere,” she mentioned. “That sort of created the impression that authorities simply couldn’t do issues the identical method because the non-public sector or that interacting with the federal government was all the time going to be extra irritating.”
Hereth mentioned Salesforce’s security measures, together with its compliance with FedRAMP, have been one other draw, as a result of businesses “have entry to an unimaginable quantity of PII that more and more have turn into targets for malicious actors.”
As a result of Salesforce had these options, there was no must “reinvent the wheel” and develop an in-house customized answer, he mentioned.
“I believe that’s the place we will ship what our clients want in a method they’re extra accustomed to,” Garrett mentioned, “and perhaps even shock them that it may be a quite seamless expertise to work together with the federal government.”
Wisconsin
Balanced scoring key for Badgers heading into matchup with Minnesota
MADISON, Wis. (WMTV) – Wisconsin men’s basketball is set to take on Minnesota at the Kohl Center for another rendition of the border battle on Thursday night. The Badgers have owned the series recently– 8-2 over the last 10 game against the Gophers.
Wisconsin is coming off their first true road win of the year. This was actually their first win on the road since late January of last season. The 75-63 win over Rutgers was their fourth straights.
The Badgers are sixth in the conference in scoring, averaging 83.3 points per game. The Gophers are dead last in scoring, averaging only 68.8 per contest.
The Badgers scoring is quite balanced this year. In their 15 games so far, four different players have lead in scoring and it is come from both guards and big men. The players said the balance makes the Badgers a difficult matchup.
“Yeah, it’s fun cause that gives other team’s like it’s hard to scout us when you know who don’t know when can go off on any given night,” said senior guard Kamari McGee. “That’s a nice threat to have to have as a team you know not being able to have that many guys that can go off like that, cause some night It might be all of them going off and that’s when we really be clicking. But you know it’s really good to have guys that you can fall back on like that.”
Wisconsin looks to go over .500 in conference play, while Minnesota looks for their first conference win of the season. Tipoff is at 6:00.
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Wisconsin
John Blackwell Hitting His Stride as Wisconsin's Starting Point Guard
MADISON, Wis. – Kamari McGee is as close to being an expert at point guard as the University of Wisconsin has on its roster.
The fourth-year senior excelled at the position at Racine (Wis.) St Catherine’s High School and won a state championship in 2020, thrived as a true freshman when he earned freshman all-conference honors at Green Bay, and been a steady contributor as the reserve at Wisconsin. He knows what works at the position.
That’s why McGee continues to be in awe of sophomore John Blackwell’s impact as the Badgers’ primary facilitator, ball handler, and igniter in his first season at the position.
“I’ve been seeing it game by game,” said McGee, answering the question sitting next to Blackwell after the sophomore scored a career-high 32 points in a win over Iowa. “He wasn’t used to playing the point guard for us specifically. He was coming off the bench (last year), getting into that role of just being a scorer, but each game he’s gotten better each time.
“People may say he’s not a point guard. Honestly, in today’s game, there aren’t really any point guards. He’s just a good playmaker and a great scorer for us.”
Fresh off back-to-back 20+ point games to get Wisconsin (12-3, 2-2 Big Ten) back to even in the Big Ten conference, Blackwell is starting to emerge as one of the Big Ten’s most complete guards. His 15.8 points per game is 13th in the league. He’s averaging 6.5 rebounds in conference play and has
“He’s just really complete,” head coach Greg Gard said of Blackwell. “He has a nose for the ball and got some toughness to him. He is a complete player. He does everything and he understands that. He understood that day one as a freshman last year. That’s what allowed him to get on the court so early. He understood the importance of little things.”
Blackwell put on a master class on Friday, scoring from all three levels against Iowa’s leaky defense. He was 5-for-6 from two-point range by either showing touch with mid-range pull-up jumpers or putting his shoulder down to get at and finish at the rim.
He was 3-for-21 from the perimeter over his previous seven games but confidently hit 6 of 10 from behind the arc. He made all four free attempts and tied his career-high with five assists against two turnovers, having no problem against a man-to-man or zone defense.
It was more workmanlike Monday at Rutgers but still efficient with an 8-for-15 night (7-for-11 on twos) and 4-for-4 from the line. Entering Friday’s game against Minnesota (8-7, 0-4), Blackwell is shooting 50 percent from the floor.
“I have confidence in my coaches and my teammates,” Blackwell said. “They trust me. They know how good I am, and I know how good I’ve worked.”
The implantation of Name, Image, and Likeness deals and the freedom of movement with the transfer porter have removed most of the guarantees in roster building. So, Gard didn’t have much time to wallow when Chucky Hepburn, his three-year starter at point guard, left for a reported $750,000 deal with Louisville.
The Badgers added Camren Hunter from the portal, but the Central Arkansas transfer didn’t play last season and was slowed by picking up the system and battled illness throughout November. UW inked highly ranked point guard Daniel Freitag but showed in the preseason he wasn’t ready for the role.
The staff also considered starting McGee, but Gard wanted to keep the senior as an energy boost off the bench (it’s worked with McGee shooting 55.2 percent from three with a 3.8 assist-to-turnover ratio).
Wanting a point guard who could push the ball in transition while still having an eye for scoring, Gard and his staff looked toward Blackwell, whose 45.5 3-point percentage was the best of any freshman in program history with at least 60 attempts. Despite playing just 18.5 minutes per game, Blackwell led the team in scoring four times.
While showing flashes in intrasquad scrimmages, Blackwell reportedly took over with the ball in his hands in the second half of UW’s closed scrimmage with Northern Iowa. He pushed tempo, created opportunities for himself and others, and the offense hummed.
“It was a tell-tell sign for us,” Gard said. “We had thought about it as a staff, talked about it, experimented a little bit. We had to stop dipping our toe in the water and really jump in with that and making a full commitment to him having the ball as much as we could.”
One of Blackwell’s first conversations after being informed of his role was with McGee, who has mentored him at every step.
“Killer was just in my ear,” Blackwell said. “Showing me all the support, telling me all the plays from the point guard spot, the ways I can score and still facilitate, and these guys trusting me with the ball in my hands, so credit to them.”
Of course, there have been bumps in the road. Blackwell had five assists to nine turnovers in losses to Michigan and Marquette. In the road loss at Illinois, Blackwell was limited to 22 minutes and fouled out. More frustrating for Gard was Blackwell had zero assists and felt that offense was stagnating for long stretches.
The film review was blunt and straightforward: be aggressive, make things happen with the ball in his hands, and be a confident facilitator.
Over the last four games, Blackwell has responded with 18 assists and only seven turnovers. In his words, he’s helped Wisconsin play “the right basketball” by moving the ball, having high assist numbers, and playing collectively as a unit.
“He’s got a lot on his plate,” Gard said. “It’s easy to try to take a break at times because maybe he needs one. I need to do a better job of getting him in and getting him out. His numbers of assists, even in practice, have jumped. That tells me he’s more comfortable.”
Wisconsin
Norovirus cases on the rise in Wisconsin; what you need to know
MILWAUKEE – Health experts say a new strain of the norovirus has cases surging across Wisconsin. Norovirus is very contagious and presents symptoms you often associate with the stomach bug.
Common symptoms of norovirus include vomiting, diarrhea, and stomach cramps.
Over the last month, the Centers for Disease Control and Prevention recorded ten outbreaks in Wisconsin. Symptoms usually start one or two days after exposure.
How it spreads
According to the CDC, you can get norovirus by:
- Having direct contact with someone with norovirus, like caring for them, sharing food or eating utensils with them, or eating food handled by them.
- Eating food or drinking liquids that are contaminated with norovirus.
- Touching contaminated objects or surfaces and then putting your unwashed fingers in your mouth.
Additionally, you can still spread norovirus for two weeks or more after you feel better, the CDC says.
How can I protect myself?
Frequent handwashing, handling and preparing food safely, and scrubbing surfaces with household disinfectants can help. The CDC says hand sanitizer does not work well against norovirus.
Additionally, health experts advise that you wash laundry in hot water.
Norovirus information
How it spreads
Signs and Symptoms
How to Prevent Norovirus
When and how outbreaks happen
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