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Minneapolis, MN

Target chases bigger e-commerce profits with new delivery hubs, fleet of drivers

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Target chases bigger e-commerce profits with new delivery hubs, fleet of drivers


MINNEAPOLIS — Every day, a whole lot of drivers park at a supply hub in Goal’s hometown and cargo up the trunks of their private automobiles with packages to ship to clients.

Quickly, the big-box retailer may have related facilities and gig employees in three extra locations − two within the Higher Chicago space and one close to Denver − to get on-line orders to doorways faster and at a decrease value. The brand new facilities are a part of rising push amongst retailers together with Walmart to make e-commerce extra worthwhile as customers spend on-line and anticipate purchases to get to their doorways inside a day and even hours.

Because it started testing on the Minneapolis facility in late 2020, Goal has added 5 related hubs the place ready-to-go packages are sorted and grouped collectively to create dense supply routes. The three extra are slated to open by the tip of January.

“Our objective is meet the visitor the place they’re, when they need, how they need,” Chief Working Officer John Mulligan stated in an interview. “And so in the event that they do need us to ship one thing to their house, we need to make that as environment friendly as doable.”

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E-commerce now drives simply shy of 20% of Goal’s gross sales, with greater than half of that coming from same-day companies like curbside pickup and the remainder from transport to properties. But due to labor and transportation prices, these gross sales are much less worthwhile than when customers go to Goal shops, seize merchandise off cabinets and take them house.

Like different retailers, Goal has labored to chip away on the prices of fulfilling on-line orders — a objective that has taken on new urgency for retailers amid rising gasoline costs.

Its supply hubs, known as sortation facilities, obtain boxed-up on-line orders from shops twice a day. Packages going to the identical city or close by neighborhoods are batched collectively to get extra of them to clients a day after the order is positioned. A rising variety of the sorted packages are then delivered by contract employees who drive for Shipt, a supply start-up Goal acquired in 2017. Some are also sorted and delivered by nationwide service companions similar to FedEx — usually to further-away addresses like one other metro space or state.

Over the previous 5 years, Goal has turned retailer backrooms into warehouses the place workers decide and pack most orders. It acquired Deliv and Grand Junction, two firms with software program that helps decide which retailer fulfills a web based order and designs dense supply routes. Gadgets additionally now assist information some employees to the most effective paths for retrieving objects from retailer cabinets.

But with development got here new challenges. Packages started piling up in backrooms and workers needed to watch for nationwide carriers to retrieve them every day. Carriers needed to make stops throughout areas. For instance, vehicles needed to accumulate packages from 43 shops and a achievement heart in Minneapolis earlier than the sortation heart opened — taking extra time and labor.

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Goal’s first sortation heart in Minneapolis was inbuilt a former Sears warehouse. Packages from the hub are delivered by greater than 2,000 Shipt drivers or service companions. The middle started delivering 600 packages per day and now has capability to ship 50,000 per day.

With its three new hubs, Goal may have 9 sortation facilities — with extra anticipated in future years, Mulligan stated. Together with Minneapolis, its hubs are close to Atlanta, Philadelphia, Dallas, Austin, Texas, and Houston. Within the first quarter, they dealt with 4.5 million packages.

Mulligan stated Goal continues to be attempting to pin down how a lot sortation facilities scale back transport prices. In March, he stated Goal had already introduced down the typical per unit digital achievement value by greater than 50% over the previous three years.

Finally, he stated the corporate needs to shorten the gap packages journey by having desired objects at shops close to the shopper.

Goal can also be piloting a brand new idea at its Minneapolis location: Some Shipt drivers are utilizing supply automobiles that may maintain as much as eight occasions extra packages per route.

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Different retailers are additionally working to make e-commerce extra worthwhile. Along with constructing high-tech achievement facilities, Walmart is utilizing its shops as warehouses and utilizing contract employees to ship packages. It delivers on-line purchases for Residence Depot, Chico’s and different firms as a part of a brand new enterprise known as GoLocal.

One other means Goal has lowered supply prices is by encouraging clients to make use of Drive Up, a curbside pickup service the place customers retrieve purchases within the parking zone. That prices the corporate 90% much less to meet that in the event that they shipped packages from a warehouse, stated Mark Schindele, chief shops officer.

For Goal, the transfer to enhance profitability comes at a vital time. The retailer slashed its forecast for working margins twice in latest months, because it warned it must cancel orders and enhance markdowns to eliminate undesirable merchandise it had stocked up on in the course of the Covid pandemic.



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Minneapolis, MN

Race removed as factor in kidney function test, allowing Minneapolis woman to receive transplant sooner

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Race removed as factor in kidney function test, allowing Minneapolis woman to receive transplant sooner


MINNEAPOLIS — A major change in the medical world is helping make kidney transplants more racially equitable.

Race is no longer being considered an important test to estimate kidney function.

Bernadeia Johnson, a Black woman from Minneapolis, had kidney transplant surgery last month.

“I’m doing so well,” she said.

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Living with stage five chronic kidney disease, Johnson had five donors fall through until the sixth turned out to be the charm.

“I had to show some level of strength, but I have to tell you, nobody should have to show this much strength,” she said. “It was very hard.”

There are several factors that go into someone’s placement on the transplant waiting list, including, of course, if there’s a match out there, but one of the factors is how long the wait has been.

Johnson got a big boost there.

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Bernadeia Johnson


“I was on the list for two years, but after they did the recalculation, I was on the list for five years and eight months,” she said.

That adjustment was the result of race being removed as a component in a test that estimates kidney function.

“I could still be waiting,” Johnson said.

Dr. Kirsten Johansen, Hennepin Healthcare’s chief of nephrology, says the test had been systematically causing Black people’s results to come back as higher, which, in some cases, may have affected their eligibility for a transplant.

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“They required all transplant centers to go back and reevaluate…and then go through the charts of all Black patients to see whether they could document that they would have, under the newer equation, had a lower estimated kidney function sooner, and then to adjust their time back,” Johansen said.

Johansen says there’s still plenty of work to do to address racial disparities in health outcomes.

“Among people with kidney failure, requiring dialysis or transplant, it’s almost four times higher for Black people than for white people,” she said. “It’s also higher among Hispanics.”

In Johnson’s case, the culprits were diabetes and hypertension — two risk factors that occur at higher rates in Black people.

“There’s no silver bullet to any of this,” she said. “Just trying to take control of my own health and becoming my best advocate.”

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Minneapolis, MN

Despite years of denial, Minneapolis police used secretive process for serious misconduct

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Despite years of denial, Minneapolis police used secretive process for serious misconduct


Minneapolis police leaders used a secretive process to handle serious officer misconduct cases while keeping the details confidential, despite repeated claims to the contrary.

In public meetings and statements to media, police and city officials long claimed they use coaching, a form of one-on-one mentoring, only in response to the lowest-level policy violations, like uniform infractions or not wearing a seatbelt. But new court documents reveal that some of the misconduct quietly coached in recent years is more severe.

Three officers mishandled their service weapons, one of whom fired a round into the wall of a precinct.

Another failed to report a colleague’s use of force, which resulted in injury to an individual in their custody.

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And another, who has since been promoted, let a police K-9 off leash, allowing the dog to attack a civilian.

All were coached, the documents say, meaning all records of the misconduct were shielded from public view.

The Minneapolis Police Department has used coaching more than any other means of dealing with police complaints over the past decade. Attorneys for the city say this gentler form of corrective action doesn’t amount to real discipline, and they don’t have to disclose any records to the public under Minnesota law. Critics have for years contested that the lack of transparency amounts to a rhetorical loophole the police department uses to keep bad behavior hidden.

Last year, in charging Minneapolis with a pattern of discriminatory policing, the U.S. Department of Justice criticized coaching as part of the city’s “fundamentally flawed” accountability system. Only one in four cases referred for coaching through a city oversight office ended up being coached, the charges say, and some allegations were “far from ‘low-level,’” including an officer who “smacked, kicked, and used a taser on a teen accused of shoplifting.”

The new court filings, made public as part of a government watchdog’s lawsuit, offer the fullest window yet into the police department’s convoluted coaching process. The records include nine examples of MPD using coaching to handle more serious misconduct than what the city officials have publicly claimed. They also show how city leaders have misrepresented this process in public meetings in the wake of George Floyd’s murder, even as they sought to mend fractured trust.

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In May 2021, a group of top police officials and city leaders gave a presentation on coaching to the Police Conduct Oversight Commission (PCOC), a volunteer board created by the city to make recommendations on police policy. Members of the commission pressed the officials on whether secrecy around coaching allowed former officer Derek Chauvin to work for nearly two decades unencumbered by serious excessive force complaints.

Then-Deputy Police Chief Amelia Huffman said she couldn’t speak directly to Chauvin’s case, but that coaching is only reserved for the lowest-level violations, such as problems in writing a report.

Video (00:47) In the wake of George Floyd’s murder, a police oversight commission pressed department leaders on whether coaching hides serious misconduct.

“So… something like excessive force would not be eligible for coaching?” asked Commissioner Abigail Cerra.

“Yes, that’s correct,” replied Huffman.

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But it wasn’t correct.

When a lawyer pressed Huffman about this exchange in a deposition last fall, Huffman acknowledged the Minneapolis Police Chief can, in fact, institute coaching for excessive force — or any other violation on the discipline matrix.

The Chief could technically coach a police officer for murder “to the extent it was a policy violation,” then-Deputy Chief Troy Schoenberger said in a separate deposition this February.

‘As discipline…you will receive coaching’

These revelations were made public in connection to a lawsuit filed by Minnesota Coalition On Government Information (MNCOGI), an all-volunteer organization made up of current and former journalists, attorneys, librarians and others interested in government transparency.

The lawsuit, filed in June 2021, alleges Minneapolis willfully misinterprets Minnesota public records laws by labeling coaching documents as private data. This practice has promoted a culture of secrecy, allowing the Minneapolis Police Department to operate without accountability to the people it serves, according to the civil complaint.

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“We’re not telling the city it has to stop coaching officers,” said attorney Leita Walker. “What we are saying, is that if it looks like discipline and quacks like discipline — and if it’s for serious misconduct – then it’s discipline and it’s public. It doesn’t matter what made-up word the city uses to describe it.”

Walker and Isabella Salomão Nascimento, of Ballard Spahr, and the Minnesota chapter of the American Civil Liberties Union are representing MNCOGI. Walker has also represented several local media organizations, including the Star Tribune, in cases related to public records and the pre Amendment.

The city is expected to file its own motion asking Hennepin County District Judge Karen Janisch to dismiss the lawsuit on Wednesday.

The documents, including hours of on-the-record deposition transcripts of eight city employees, still leave open questions, such as the breadth of the more serious misconduct handled through coaching. But they offer many striking details, including:

♦ Coaching looks a lot like discipline. The paperwork is virtually identical to a letter of reprimand, which the city recognizes as discipline. Some coaching letters from the police chief explicitly say to officers, “as discipline for this incident you will receive coaching.”

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♦ Coaching is sometimes offered as an alternative to formal discipline. In one case, former Lt. Bob Kroll called a group of coworkers the “lesbian Mafia.” He was given the option of a coaching session with the chief or formal discipline, the latter he could fight through the grievance process.

♦ Officers often feel that coaching is a disciplinary action, because it can feel like punishment. One officer even described being “strong armed” into coaching. The Federation has and continues to grieve B-level coaching administered by the Chief.

♦ When MNCOGI filed a data request for coaching documents, a city clerk summarily closed their request within three minutes — without bothering to identify, redact or disclose relevant records, even though dozens were considered public under the city’s definition.

‘Coaching…will not go away’

Leading up to the May 2021 Police Conduct Oversight Commission meeting, the issue of coaching was becoming a problem.

As Chauvin headed to trial for murder, court records showed he’d been the subject of at least 15 misconduct complaints, and the city labeled all but one as “private data,” meaning Chauvin was either coached or the complaints were dropped without discipline. Some incidents of excessive force were caught on video: in one case, which years later led to a federal charge and conviction, Chauvin choked and knelt on a handcuffed 14-year-old’s neck.

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In August 2020, Abigail Cerra, a former public defender who’d also worked for Minneapolis as a civil rights investigator, introduced a measure in the Police Conduct Oversight Commission to ask the city attorney to reclassify coaching documents as public data. Cerra said at the time that Minneapolis seemed to be violating its own policy, which said discipline “shall” be imposed when a code of conduct infraction is sustained.

Later that year, the policy manual language was quietly changed to say misconduct “will subject the employee to discipline and/or legal action,” granting the agency more latitude on whether to impose corrective actions.

As several news organizations covered the push to open up these records, city and police officials continued to downplay the coaching process.

Assistant City Attorney Trina Chernos said in an email to a PCOC member that only the lowest category of policy violations — called “A-level” — are eligible for non-disciplinary action like coaching.

A city spokesman told the Star Tribune coaching is used for violations like “verbal tone and language,” and not “improper or excessive use of force.”

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A WCCO report featured an unnamed Police Officers Federation of Minneapolis official saying “complaints can’t come from outside the department and result in coaching.”

All these statements were false.

In September 2020, City Council Member Andrew Johnson emailed City Clerk Casey Carl to ask for an update on a city working group to examine coaching.

Carl assured Johnson they were working on it with multiple departments, including human resources. “It hasn’t left our radar,” he said.

In March 2021, Carl sent an email to several high-ranking city officials: “The confusing issue of coaching as discipline has not/will not go away until addressed.”

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The city addressed it by sending a blitz of its top leaders from the police department, city attorneys office and human resources department to the PCOC meeting to make presentations on the benefits of coaching.

Chief Medaria Arradondo described coaching as the “bedrock” of a system that allows police to grow professionally, used to “address an officer’s attitude as well as help with training.”

Huffman, after falsely stating that coaching isn’t ever used for excessive force, continued to say the police manual is written to only refer “low-level violations” to coaching. “And so, force violations — use of force violations — themselves are not included in those coaching referrals.”

None of the five city officials who presented at the meeting mentioned that the police chief also has the authority to implement coaching.

Huffman’s defense

In her deposition last fall , Huffman denied that she intentionally misled the police oversight commissioners that day.

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Huffman insisted that she was talking about one pathway in the city’s complaint bureaucracy that leads to coaching — a combination of internal affairs and civilian review called Joint Supervisors. But in another pathway, the Chief may impose coaching after an investigation sustains a complaint and the officer is afforded the ability to fight it.

“It did not occur to me to talk about any coaching that came out of a chief’s discipline process,” Huffman said, in acknowledging that she and others who presented at the meeting “didn’t discuss every possible detailed part of the coaching process.”

Huffman, who later became the interim police chief, now works in the city attorney’s office, implementing reforms mandated by the Minnesota Department of Human Rights.

The City Council has yet to have a formal briefing on this case, which has been pending for almost exactly three years.

Judge Janisch will have 90 days to rule on MNCOGI’s arguments that the city violated the state’s public records law and should release unredacted copies of disciplinary actions “hidden under the coaching label,” along with the city’s request for dismissal, following oral arguments on June 26.

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Read the court filing:

(Can’t see the document? Click here.)



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Minneapolis, MN

Police Investigating Suspicious Death of Minnesota Toddler

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Police Investigating Suspicious Death of Minnesota Toddler


Minneapolis, MN (KROC-AM News)- Authorities are calling the death of a Minnesota toddler suspicious. 

That’s according to a news release issued Wednesday morning by the Minneapolis Police Department. 

Officers responded to the report of an unresponsive baby who was not breathing at a north Minneapolis residence around 5:30 Tuesday afternoon. 

Minneapolis Police Imply Drug Overdose Led to Death of 2-Year-Old Girl

Officers found the girl and administered Narcan and CPR until paramedics arrived. She was taken to a hospital where she was pronounced dead. Officials say the girl was 2-year-old. 

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Narcan
Photo by Scott Olson/Getty Images)

The responding officers found narcotics paraphernalia surrounding the little girl, the news release says. Minneapolis Police Chief Brian O’Hara says investigators are calling the young girl’s death suspicious. 

The preliminary investigation indicates two adults and a seven-year-old were in the home with the young girl at the time of her death. 

I am horrified and saddened by this tragedy. Our investigators are fully committed to finding the facts and figuring out how this little girl died.

Minneapolis Police Chief Brian O’Hara 

Investigators discussed the circumstances surrounding the toddler’s death with the adults. The seven-year-old child was unharmed, the news release says.

So far no arrests have been made. 

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Officials say the Hennepin County Medical Examiner will determine the cause and manner of the little girl’s death.

Minneapolis Police Department news release
Minneapolis Police Department news release

Minneapolis Police Department Homicide Detectives also responded to the scene to begin an investigation.

More Minnesota News:

Astonishing Minnesota Tiny Home on Airbnb Has a Private Beach

I’m blown away by this place. The crystal clear blue water, amazing views, and the picture perfect cozy home to stay in. It’s located on Deer Lake in Northern Minnesota.

Gallery Credit: Samm Adams

 

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