Business
C.E.O.s, and President Trump, Want Workers Back in the Office
Five years since the pandemic began, workers have grown accustomed to a script. Their bosses make return-to-office plans, which then get shelved. And then shelved again.
In recent weeks, the calls to end remote work have come back with gusto, and with authority.
On Monday, President Trump signed an executive order requiring federal department heads to “terminate remote work arrangements” and require all federal workers to return to in-person work five days a week. He previewed the move in December when he said those federal workers who refused to go into the office were “going to be dismissed.”
Some chief executives, who have long been enthusiastic about ditching remote work, have also announced full return-to-office plans. Amazon, JPMorgan and AT&T told many employees they would have to be back in the office five days a week this year. Even in popular culture, the office is making a comeback, with “Babygirl” glamorizing the blouse wearing C.E.O., “Severance” returning for a new season probing corporate psychological drama, and buzzy newsletters like “Feed Me” declaring remote work “out.”
And some workers, who have come back to in-person work of their own volition, are eager to pick up their prepandemic work routines.
Two years ago, Ellen Harwick would have said she wanted to work remotely forever. Last fall, a switch flipped.
A marketing manager for an apparel brand in Bellingham, Wash., Ms. Harwick worked remotely for two weeks in Portugal while still working on Pacific time. Suddenly, she began to crave office chatter.
“Something just shifted for me,” said Ms. Harwick, 48. “Working from home was really novel for the first bit, and then I just felt isolated.” She is now back in the office five days a week.
But many proponents of remote work, who underscore the benefits it offers to people with caregiving responsibilities, voiced concern about flexibility evaporating entirely.
“It’s very challenging to find child care that allows you to be in the office 9 to 5,” said Sara Mauskopf, the chief executive and founder of Winnie, a start-up that connects families with child care providers. Her company is fully remote.
Amazon’s return to office began on Jan. 2, when the company instructed most workers to come in five days a week, up from the three days required as of May 2023. In some locations, the deadline has been postponed as the company reconfigures office space. Andy Jassy, the company’s chief executive, told employees in a memo that returning to the office would better allow workers to “invent, collaborate and be connected” to one another and to the company culture.
“Before the pandemic, it was not a given that folks could work remotely two days a week, and that will also be true moving forward,” Mr. Jassy wrote.
JPMorgan told employees that in-person work would support better mentorship and brainstorming. The company will start rolling out its return to office in March.
“We know that some of you prefer a hybrid schedule and respectfully understand that not everyone will agree with this decision,” JPMorgan wrote in a memo to employees. “We feel that now is the right time to solidify our full-time in-office approach.”
Many work force experts point out that executives have wanted people back in the office for a while, for the purposes of building culture and relationships. What has changed, they say, is that employers feel they have more leverage now that the labor market is not quite as tight as it was at the height of the Great Resignation, when there were more open jobs for the number of unemployed people.
“It becomes like another dimension of compensation — in a really tight labor market, employees get their way more, employers might not pressure them to come back because they might want to quit,” said Harry Holzer, an economist at Georgetown University. “In a labor market where there’s more slack, employers might be less worried about that.”
Sometimes a return-to-office push has less to do with building an office culture and more to do with cost. Nick Bloom, an economist at Stanford University who studies remote work and advises executives on hybrid arrangements, said he had seen some companies press employees to return to the office as a way to reduce head count, understanding that calling all workers back would encourage some to quit.
“The waning of the D.E.I. movement has made it a bit easier,” added Mr. Bloom, referencing the backlash to corporate diversity initiatives, and explaining that women and employees of color have tended to voice more support for remote work in surveys.
In spite of these high-profile efforts to get workers back five days a week, many other employers are holding on to a hybrid approach.
Data from a Stanford project tracking work-from-home rates shows that over one-quarter of paid full days in the United States are worked remotely. And about three-quarters of Americans whose jobs can be done remotely continue to work from home some of the time, according to Pew.
One of the reasons that hybrid work has remained so sticky is that workers have made clear their preference for flexibility. Nearly half of remote workers surveyed by Pew said they would consider leaving their jobs if their employers no longer allowed them some remote flexibility. At Amazon, corporate workers staged a walkout in May 2023 protesting R.T.O. Some employers said they had no plans to change course from hybrid arrangements.
“We are committed to providing flexibility to the work force and believe the hybrid-flex approach allows teams to collaborate intentionally,” said Claire Borelli, the chief people officer at TIAA, an investment firm that called its employees back to the office three days a week in March 2022.
Some remote work stalwarts say that the policy has had no impact on productivity and that it has helped employee retention. When Yelp’s lease came up for renewal in 2021, the company decided to shift locations and sublease a smaller space from Salesforce. The company now allows employees to work fully remotely, bucking broader return-to-office trends.
“At this point, we almost drop the descriptor of remote work — it’s just the way we work,” said Carmen Amara, the company’s chief people officer.
Ms. Amara said any skepticism the company faced over its remote policy went away because of bottom-line results. The company reported record net revenue and profitability in the last quarter of 2024, as well as a 13 percent decrease in turnover since 2021.
But with big names like Amazon and JPMorgan returning to the office in full force, and with President Trump insisting that the federal work force do the same, the commercial real estate industry is tentatively optimistic, according to Ruth Colp-Haber, the chief executive of Wharton Property Advisors, a real estate brokerage.
Office occupancy is still shaky — a little over half of what it was prepandemic — according to Kastle, a workplace security firm whose “return-to-office” barometer has reflected the ups and downs of remote work since 2020. But that is up from what it was in 2022.
“These things take a while to work their way into the numbers, but there’s no question the momentum is on the positive side,” Ms. Colp-Haber said. “For a variety of reasons, one of them being the push by big companies to have five days a week back in the office, we’re seeing greater demand for office space.”
Business
Trump Pitches External Revenue Service to Collect Tariffs: What to Know
President Trump has promised to generate a “massive” amount of revenue with tariffs on foreign products, an amount so big that the president said he would create a new agency — the External Revenue Service — to handle collecting the money.
“Instead of taxing our citizens to enrich other countries, we will tariff and tax foreign countries to enrich our citizens,” Mr. Trump said on Monday in his inaugural address, where he reiterated a promise to create the agency. “It will be massive amounts of money pouring into our Treasury coming from foreign sources.”
Much about the new agency remains unclear, including how it would differ from the government’s current operations. Trade experts said that, despite the name “external,” the bulk of tariff revenue would continue to be collected from U.S. businesses that import products.
Here’s what you need to know about what Mr. Trump has proposed.
The U.S. has an established system for collecting tariffs.
Tariff revenue is currently collected by U.S. Customs and Border Protection, which monitors the goods and the people that come into the United States through hundreds of airports and land crossings.
This has been the case nearly since the country’s inception. Congress established the Customs Service in 1789 as part of the Treasury Department, and for roughly a century tariffs were the primary source of government revenue, counted in stately customs houses that still stand in most major cities throughout the United States, said John Foote, a customs lawyer at Kelley, Drye and Warren.
With the creation of the income tax in 1913, tariffs became a minor source of government revenue, and after the Sept. 11 attacks, the customs bureau was moved from the Treasury Department to the Department of Homeland Security.
Customs officials today collect tariff revenue, but also monitor food safety, enforce intellectual property rights, inspect crops for pests and screen imports for goods made with forced labor, Mr. Foote said.
Creating a new agency is the provenance of Congress, not of the president, so it is not clear how the administration might go about establishing the new unit.
In an executive order issued on Monday evening, the president directed the leaders of Treasury, Commerce and Homeland Security to “investigate the feasibility of establishing and recommend the best methods for designing, building, and implementing an External Revenue Service (ERS) to collect tariffs, duties, and other foreign trade-related revenues.”
Tariff revenue rose in Trump’s first term and could grow
The money that the United States collected from tariffs grew significantly as Mr. Trump imposed levies on foreign metals, solar panels and thousands of goods from China in 2018 and 2019. The government collected $111.8 billion in trade duties, taxes and fees in 2022, up from $41.6 billion in 2018, according to Customs data.
That number could increase by multiples if Mr. Trump follows through on his promises to tax all American imports, and impose even higher levies on products from China. On Monday evening, Mr. Trump said that he planned to move forward with a 25 percent tariff on Canada and Mexico on Feb. 1, and was considering a universal tariff on all foreign products.
Mr. Trump and other Republicans are eagerly looking to tariff revenue to help to finance tax cuts. Still, tariffs are likely to earn just a tiny slice of what the United States takes in through income taxes. Economists say revenue from even very substantial tariffs would likely max out in the hundreds of billions of dollars, while the United States took in $4.2 trillion in income and payroll taxes last fiscal year. Tariffs would also decrease U.S. deficits, lower growth and raise consumer prices, the Congressional Budget Office calculated last month.
Tariffs are paid by importers
Mr. Trump insists that foreign countries pay the tariffs but it’s actually so-called importers of record — the companies responsible for bringing products into the United States — who pay tariffs to the government. Most importers sign up for a government electronic payment system, and the tariff fees are automatically deducted from their bank accounts as they bring products into the country.
Importers of record can be of any nationality: U.S. companies, U.S.-based divisions or branches of foreign companies, or foreign companies directly importing, without a business presence within the United States, Mr. Foote said.
But Richard Mojica, a customs lawyer at Miller & Chevalier, said U.S. importers “are usually U.S. companies.” He said that Mr. Trump had created confusion by saying that the External Revenue Service “would collect duties and tariffs ‘that come from foreign sources’ — a term that nobody understands.”
“I don’t see how the E.R.S. could collect tariff payments from a foreign manufacturer who is not also the U.S. importer of record,” Mr. Mojica added.
The question of who pays the tariff to the government is somewhat distinct from the issue of who ultimately bears the tariff’s costs. The importer can pass the cost of the tariff on to American consumers in the form of higher prices, or it could try to force its foreign factories to sell its goods more cheaply.
Every case is different, but several economic studies have found that American consumers mostly bore the brunt of Mr. Trump’s previous tariffs on China.
Some trade analysts say that the name “External Revenue Service” is an effort to disguise who really pays for tariffs.
Scott Lincicome, the vice president of economics and trade at the Cato Institute, which supports free trade, called the agency’s name “more branding than substance — and misleading branding at that.”
“Trump could call it the ‘Foreigners Pay the Tariffs Agency,’ and it still wouldn’t change the fact that Americans really are,” he said.
Business
Edison under scrutiny for Eaton fire. Who pays liability will be 'new frontier' for California
Six years ago, Pacific Gas & Electric filed for bankruptcy after it was found liable for sparking a succession of devastating wildfires, including the blaze that destroyed the town of Paradise and led to more than 100 deaths.
Wall Street investors lost confidence and ratings agencies threatened to downgrade California’s investor-owned utilities, prompting legislators to come up with an innovative solution: the establishment of a $21-billion wildfire fund, split equally between shareholders and utility customers.
Now, after two major wildfires have destroyed thousands of homes and left at least two dozen dead in and around Los Angeles, the state’s wildfire fund would face its first major test if another utility is found liable for sparking the blazes.
Even the lawmaker who spearheaded legislation to set up the wildfire fund is not sure whether his efforts to mitigate the risk to utility companies — allowing them to keep functioning in a state prone to escalating risk of wildfires — is enough.
“This is the most profound test case that the fund will potentially be up against,” said Christopher Holden, a former Democratic legislator who sponsored the bill that created the fund. “This is a new frontier,” said Holden, who lives in Pasadena and had to evacuate during the Eaton fire.
“It was a new frontier when we wrote the bill — and now, just five years later, we’re going through another frontier.”
If investigators determine that a utility company caused the Eaton or Palisades fire, it could send shock waves across the utility industry and the broader insurance market.
Mark Toney, executive director of TURN, The Utility Reform Network, said the massive scope of the L.A. County fires raised significant questions about the fund’s ability to cover insurance liability. Even if the fund is able to bail out utility companies for the fires, it’s uncertain whether it could then cover fires that may crop up in the future.
“Will the fund work right?” Toney said. “Who ends up paying?”
The causes of the fires have yet to be determined.
Investigators looking into the Eaton fire — which caused at least 17 fatalities and damaged an estimated 7,000 structures across Pasadena and Altadena — are focusing on an area around a Southern California Edison electrical transmission tower in Eaton Canyon.
Edison has denied fault in the Eaton fire. In a statement to The Times, the company said that its work to mitigate wildfires had cut the risk of catastrophic fires by 85% to 90% compared with the risk before 2018.
The Los Angeles Department of Water and Power, the municipal utility that operates in Pacific Palisades, says it did not opt into the wildfire fund because it would have been too costly for its customers. If the large municipal utility was liable for the Palisades fire, the city of L.A. could face exorbitant financial costs.
But sources with knowledge of the investigation have told The Times that the fire, which started in the Skull Rock area north of Sunset Boulevard, appears to have human origins. Officials are looking into whether a small fire possibly sparked by New Year’s Eve fireworks could somehow have rekindled Jan 7.
Michael Wara, an energy and climate scholar at Stanford University, said the state’s entire insurance landscape, not just California’s wildfire fund, might have to be recalibrated if a utility company were found to have caused a major L.A. fire.
“The big question is how available and affordable is overall insurance?” said Wara, who has served on the California Catastrophe Response Council, the fund’s oversight body. “California, I think, is going to face greater challenges than it has over even the last few years, when it hasn’t been easy for its primary insurers and other entities to access these global reinsurance markets that fund losses after a catastrophe.”
Under California law, utility companies are strictly liable for all damages to real property associated with a fire, including houses.
The wildfire fund is a new model in which the state’s three big owner-operated utility companies — Pacific Gas & Electric Co., San Diego Gas & Electric Co. and Southern California Edison — pay into a fund, which they can then tap into if their equipment is determined to have caused a blaze. When that happens, they are responsible, on their own, for the first $1 billion of losses. After that, the wildfire fund will pay.
“If the wildfire fund did not exist today, Edison might be in real trouble,” Wara said. “We would see something probably similar to what happened to PG&E after the Camp fire.”
Back then, Wara said, utilities were held to a standard of strict liability: If electrical equipment was found to have caused the fire, they were on the hook.
Now, if Edison is ultimately held responsible, Wara said, the company can go to the wildfire fund and get money.
“That’s really important in terms of making sure that the victims are made whole, at least for their property losses,” he said.
Although it is too soon to estimate the damage of the Eaton fire, Wara said thousands of structures have been lost in an area where the average home value is around $1.3 million. Costs, he said, could reach $10 billion.
If officials find that Edison caused the fire but acted responsibly, Wara said, as much as half of the fund’s $21 billion could be depleted.
“That’s half the fund in one fire — five years into the life of the fund,” said Wara, who has served as a wildfire commissioner for California and a member of the California Catastrophe Response Council, the oversight body of the California wildfire fund.
The problem is compounded by the fact that the wildfire fund has so far amassed only $14 billion, because utility companies cannot immediately expect ratepayers to pay their share of half the $21 billion.
“If you are an investor in PG&E or Edison, you might look at this and think, ‘Hmm, I thought the fund was big enough. Maybe now I’m not so sure.’ The fund is there to provide confidence. If the fund isn’t big enough, there will be less confidence.”
The California Department of Forestry and Fire Protection, or Cal Fire, will lead the investigation into what caused the fires.
Then, the California Public Utility Commission determines whether the utility company acted reasonably or unreasonably and, if so, to what degree.
If a utility was found to have failed to act prudently, Wara said, it would have to reimburse the fund. The amount it would pay, however, is capped on the size of the reimbursement relative to the size of their rate base.
Edison International Chief Executive Pedro Pizarro told Bloomberg Television that state regulations allowed the company’s holder liability to be capped at $3.9 billion.
“The reason the cap is there is if Edison is reimbursing the fund, that’s basically electricity customers reimbursing the fund,” Wara said. “Edison will go to the California Utility Commission and say, ‘We need this money to be expensed in rates.’”
The fund would also have to pay for wrongful deaths, Wara said, but that’s a different kind of claim.
“You have to show negligence, and that may be hard to prove, actually, because Edison may have acted reasonably, and yet the fire still was set by their equipment,” Wara said. “Edison would have a lot of reason to claim that it has acted reasonably, in a sense that it has spent enormous sums to try to reduce the risk, and there’s an agency that’s overseeing all of this and approving and monitoring compliance with its plans.”
Still, even if the wildfire fund bailed out Edison, there could be grave consequences for Edison and other utility companies. If a large portion of the wildfire fund’s $21 billion was depleted, that could affect market perception of the fund, negatively affect utility company credit scores, and plunge investor-owned utilities — which cover about 80% customers across the state of California — into chaos.
On Tuesday afternoon, shares for Edison International, the utility’s parent company, rose less than 1% to $57.27, marking a more than 24% drop in the week since the fires broke out. That represents a more than $7 billion decline in the company’s market cap.
“If the [utility] market collapses, then we’ve got a catastrophic situation,” Holden said. “We have to secure the market going forward.”
Last fall, state regulators criticized Southern California Edison for falling behind in inspecting transmission lines in areas at high risk of wildfires.
Utility safety officials also said in a report that the company’s visual inspections of splices in its transmission lines were sometimes failing to find dangerous problems.
“We have not seen in our telemetry any indication of an electrical anomaly,” Edison International CEO Pedro Pizarro said Monday on Bloomberg Television. “Typically, when you have a fire across infrastructure, you see voltage dropping. We have not seen that in our study.”
Pizarro said Edison had turned off distribution lines near the start of the Eaton blaze before it erupted in a canyon near Altadena, but not the transmission lines. “Transmission lines are larger and stronger,” he said, “and so they can operate safely at higher wind speeds.”
Several of California’s most destructive wildfires in the last decades have been caused by aging electrical equipment. The 2018 Camp fire was caused by 100-year-old high voltage transmission towers. The 2019 Kincade fire was caused by a line built half a century ago. It may be the case, Wara said, that California’s older utility infrastructure, even when inspected, is not up to the job.
“A lot of the transmission system in California is quite old,” Wara said. “There were pulses of construction activity that led to the system we have and the last big one was when Pat Brown was governor.. .If something failed on that tower that caused ground faults, at some point we need to ask ourselves… maybe we shouldn’t be relying on old infrastructure?”
In an era when hurricane-force winds can whip up wildfires that engulf vast areas, Toney questioned whether it made sense for a utility company to be responsible for the fate of every home. Wildfires, he said, are caused not just by faulty utility equipment, but by lightning, arson, even legal fireworks, and then fueled by poor development and insufficient cutting back of vegetation and landscaping.
“It’s a mistake just to isolate utility,” Toney said. “It’s time for a new paradigm. When it comes to the cost of rebuilding, the utilities may not be big enough.”
Business
Column: The GOP attack on the safety net and middle-class programs begins to take shape
No one can be surprised that Republicans are hoping to exploit their Washington trifecta — the White House and majority control of the House and Senate — by implementing vast federal budget cuts in order to save their 2017 tax cuts from expiration.
Now we’re beginning to see some meat on the bare bones of GOP policies, thanks to a “menu” of fiscal policy reforms recently leaked to Politico.
The one-page document, which Politico reports was produced by the House Budget Committee chaired by Rep. Jodey Arrington (R-Texas), lists dozens of cutbacks adding up to supposed savings of as much as $5.7 trillion over 10 years.
We ought to be able to unleash growth through tax cuts … and we ought to be able to bend the spending curve.
— House Budget Committee Chair Jodey Arrington (R-Texas)
The primary near-term goal appears to be staving off the expiration next year of the 2017 tax cuts, which disproportionately benefited corporations and the wealthy.
Many of these proposals are vague, presumably deliberately, though the drafters surely know the details. The ideas tend to match proposals that have been advanced by congressional Republicans in the past, and include some that were implemented by the first Trump administration and reversed or dropped by the Biden White House.
The main targets, moreover, are programs that the GOP has advocated paring back or eliminating for years, such as Medicaid, the Affordable Care Act and food stamps. Cuts in some programs are described in the “menu” under misleading headings.
Proposals that would cut Medicaid benefits or eligibility for thousands of Americans are titled “Making Medicaid Work for the Most Vulnerable.” A sheaf of proposals to raise costs for Obamacare enrollees comes under the anodyne heading, “Reimagining the Affordable Care Act.”
Arrington hasn’t commented publicly on the leaked document. His committee hasn’t responded to my request for comment. But he has made his name as a budget hawk: “We ought to be able to unleash growth through tax cuts,” he told the Wall Street Journal after the November election, “and we ought to be able to bend the spending curve.”
How many of these proposals can actually be enacted by the current Congress is unclear, since the GOP majority is narrow in the Senate and razor-thin in the House. Some proposals could hit hard in states and districts represented by Republicans. But the theme of the proposals is unmistakable — safety net programs and several Biden initiatives are on the chopping block.
Let’s examine some of the lowlights:
—Medicaid: Hostility to this federal-state program, which provides healthcare for low-income households, is a Republican hobbyhorse.
The proposal would change Medicaid into a block-grant program that provides federal assistance to states based on their population. As I’ve reported in the past — including when Trump proposed the change during his first campaign for office — block grants are just budget cuts in disguise. They’re invariably aimed at antipoverty programs.
Block-granting Medicaid would sap states’ ability to respond to changing conditions driving up healthcare spending, such as the COVID pandemic. The committee asserts that this change would yield as much as $918 billion in savings over 10 years. That’s the equivalent of about 15% of the federal share of Medicaid spending — potentially a major hit to state budgets.
The committee also advocates paring back the federal share of Medicaid spending on enrollees signed up under the ACA’s Medicaid expansion, which brought childless low-income adults into the program, to the percentage paid under traditional Medicaid. The ACA set the federal share for Medicaid expansion at 90% of costs.
The federal share in traditional Medicaid averages about 69% but varies by state, from a minimum of about 60% to a maximum of 83%. So this change, which the committee pegs at a 10-year savings of $690 billion, would place a further strain on state budgets. The proposal also would reduce the federal share of Medicaid administrative expenses, set by law at no less than 50%.
The committee also advocates imposing work requirements on Medicaid recipients. It claims that this would save $120 billion over a decade, but that could be achieved only by throwing thousands of enrollees out of the program. We know this because that’s exactly what happened when Arkansas tried it during the first Trump term.
The work rules did nothing to reduce joblessness, exacerbated a healthcare crisis, and raised administrative costs for the state. The Arkansas program was overturned by a federal judge, who also blocked other red states from proceeding. The Republican love for this policy despite ample evidence of its failure remains a mystery.
—Public assistance: Republican attacks on the most economically vulnerable Americans continue apace. The committee proposes reducing federal spending on Temporary Assistance for Needy Families (TANF), the federal-state program generally described as “welfare,” by 10%, to produce $15 billion in savings over a decade.
This is nothing but a cruel hit on America’s most desperate households. In no state do TANF benefits reach even 60% of the poverty level for a family of three. In 17 states — mostly those with large Black populations — they’re below 20% of the poverty level. In all but 11 states including California, according to the Center on Budget and Policy Priorities, TANF benefits were eroded by inflation between 1996 and 2023, sometimes by more than half.
A related proposal would reinstate the tightened standards for the “public charge” rule instituted in the first Trump term. This malevolent policy was aimed at immigrants by denying them entry or improvement in their immigration status if they were thought likely to access public assistance programs.
Trump added Medicaid and other noncash programs to the traditional roster of cash programs such as food stamps as signs the recipients would become a public charge.
As then-California Atty. Gen. Xavier Becerra noted at the time, the change was designed not only to throw millions of people out of public assistance programs, but also to have a chilling effect that would keep people who need healthcare and other help from seeking it. The Trump rule succeeded in doing so, according to an analysis by KFF; it was rescinded by Biden.
The menu lists “SNAP reforms” as the source of $22 billion in savings over a decade. It doesn’t specify the “reforms” sought in the food stmp program, but simple math suggests that they would involve either throwing people out of the program or reducing benefits, which currently average $6-$7 a day per person.
—The Biden Agenda: Other elements of the GOP menu take aim at key initiatives passed under Biden, including many that had bipartisan support.
It proposes dropping the green-energy provisions of the 2021 infrastructure bill, which included funding to modernize the nation’s public transit systems, building a national network of electric vehicle chargers and converting thousands of school buses to electric energy. The committee claims this would save $300 billion over 10 years, but since much of this spending is going to red states and conservative districts, rescinding it might be a tough lift for the GOP.
—The coming emergencies: The committee proposes to place restrictions on emergency spending — limiting the spending to the “recent average” to produce $500 billion in savings over a decade. This sounds like the elevation of hope over reality, since recent emergencies include not only the California fires, but tropical storms that leveled whole communities from Florida and Louisiana to Tennessee, North Carolina and Pennsylvania last year. Mother Nature, plainly, doesn’t pay much attention to budgetary posturing. Global warming is likely to raise the cost of emergency relief, not reduce it.
Politics as well as natural conditions will get in the way of these policies’ implementation. But it’s worth knowing what the Republicans aspire to achieve, and assessing their intentions.
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