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Permanent Supportive Housing Spotlights Challenges After Homelessness

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Permanent Supportive Housing Spotlights Challenges After Homelessness

Meet the Staff

Marcos Gonzalez said his fashion makes his clients more open with him.

Thea Traff for The New York Times

Most Lenniger residents are assigned case managers who connect them to the resources that give supportive housing its name.

Mr. Mercado’s is Marcos Gonzalez, 31, athletic and personable, partial to braids and Gucci glasses. “When I first started working here, I was dressing very professionally, and I found out that it was actually intimidating a lot of my clients,” he said.

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Residents with more complex needs have been assigned to Phil Ricciardi, 33, the Lenniger’s social worker, a former cook, tall, laconic and Eeyore-like, given to pronouncements like “This is my favorite job, but only because the others were so bad.” (Like many social service providers, the Lenniger sees a fair degree of turnover. Several staff members, including Mr. Ricciardi, left during the reporting of this story.)

Phil Ricciardi makes calls from his ground-floor cubicle.

Thea Traff for The New York Times

One morning in March, Mr. Ricciardi called a client and left a message: “Are you going to be coming downstairs, Diane? I believe the psychiatrist is still here. OK. Please come soon.”

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Hours later, Diane Covington, 63 and gaunt, wearing an orange hoodie under a fur-collared parka, met him in the conference room. She had two goals: overcoming a decades-long heroin and crack addiction, and getting treatment for H.I.V.

Mr. Ricciardi meets with Diane Covington.

Thea Traff for The New York Times

“It’s not so much the addiction, it’s the illness that has me at this point,” she said. “I’m nothing now. I really want to go and get myself together. I’ll do a detox, 90 days.”

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Mr. Ricciardi suggested St. Barnabas Hospital nearby, where another client had been connected to a roster of doctors.

“St. Barnabas,” she mused. “They don’t provide individuals the real energy of care.” Besides, she said, she wanted to move out of the rough neighborhood.

“If you want to move,” Mr. Ricciardi said bluntly, “it would be very helpful if they see that you actually are paying your rent.” One in five supportive housing tenants at the Lenniger is behind on rent, though no one has been evicted since 2017.

Ms. Covington reluctantly agreed to go.

Ms. Covington promised she would see him in the morning. After she left, Mr. Ricciardi predicted she would not show. “I’ve known her for two years, and it’s been this maybe 50 times.”

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Thea Traff for The New York Times

He knocked on her door early the next day. “I’m getting ready,” she called out.

Another caseworker, Irma Mendez, stopped by for a pep talk. Ms. Covington was not her client, but Ms. Mendez had lost her own mother to AIDS decades ago. “I told her, ‘You’re a survivor,’” Ms. Mendez said.

But two hours later, Ms. Covington had not come.

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Lenniger staff members said they did what they could without much leverage.

“You try to guide them and navigate them to making more beneficial decisions,” Mr. Gonzalez said, “but ultimately they’re the captain of their own ship.”

A Party in the Basement

Thea Traff for The New York Times

On the rainy afternoon before Good Friday, the Lenniger hosted an Easter party in the basement’s windowless multipurpose room. The ’90s R&B hit “This Is How We Do It” blasted while two grave-looking adults in bunny suits handed out decorating supplies.

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Demi Sarita’s 2-year-old son drew on an egg with a marker. Ms. Sarita, 26 at the time, said she had moved from Florida, where she lived in her car, in part for New York’s superior social safety net.

Demi Sarita with her son Kendrick Clarke at the building’s Easter party.

Thea Traff for The New York Times

Ms. Sarita, who has bipolar disorder, spent three years in a family shelter before landing at the Lenniger, where she had another son.

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She said her life was coming together. She was studying to be a radiology technician. “I’m just using this as a steppingstone,” she said.

Thea Traff for The New York Times

A few weeks later, she was feeling buoyant, but “a little out of it” — she had just started on lithium. She had also taken a job at a nearby Smashburger.

Ms. Sarita did not stay long at Smashburger. The Lenniger said that she was no longer working there but was doing “OK.”

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Video: Passenger Jet and Fire Truck Crash at LaGuardia Airport, Leaving 2 Dead

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Video: Passenger Jet and Fire Truck Crash at LaGuardia Airport, Leaving 2 Dead

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The two pilots of a Air Canada Express jet were killed after a collision with a Port Authority fire truck on Sunday at LaGuardia Airport in New York.

By Axel Boada and Monika Cvorak

March 23, 2026

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How a Family of 3 Lives on $500,000 on the Upper West Side

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How a Family of 3 Lives on 0,000 on the Upper West Side

How can people possibly afford to live in one of the most expensive cities on the planet? It’s a question New Yorkers hear a lot, often delivered with a mix of awe, pity and confusion.

We surveyed hundreds of New Yorkers about how they spend, splurge and save. We found that many people — rich, poor or somewhere in between — live life as a series of small calculations that add up to one big question: What makes living in New York worth it?

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Rent is not the largest monthly expense for Anala Gossai and Brendon O’Leary, a couple who live on the Upper West Side of Manhattan. That would be child care.

They spend $4,200 each month on day care for their 1-year-old son, Zeno.

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“We really liked the center,” Ms. Gossai, 37, said. “Neighbors in our building love it. It’s actually pretty middle of the road for cost. Some were even more expensive.”

The rent for their one-bedroom apartment is $3,900 per month. Space is tight, but the location is priceless.

“We’re right across from Central Park,” she said. “We can walk to the subway and the American Museum of Natural History.”

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‘Middle Class’ in Manhattan

Ms. Gossai, a data scientist, and her husband, 38, a software engineer, met in graduate school. Their household income is roughly $500,000 per year. While they make a good living, they try to be frugal and are saving money to buy an apartment.

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They moved into their roughly 800-square-foot rental eight years ago when it was just them and their dog, Peabody, a Maltese poodle. Now their son’s crib is steps away from their bed. They installed a curtain between the bed and the crib to keep the light out.

Like many couples, they have discussed leaving the city.

“When we talk about the possibility of moving to the suburbs, we both really dread it,” Mr. O’Leary said. “I don’t like to drive. Anala doesn’t drive. I feel like we’d be stuck. We really value being able to walk everywhere.”

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Ms. Gossai is from Toronto, and Mr. O’Leary is from Massachusetts. In New York City, wealth is often viewed in relation to your neighbors, and many of theirs make more money. The Upper West Side has the sixth-highest median income of any neighborhood in the city, according to the N.Y.U. Furman Center.

“I think we’re middle class for this area,” Mr. O’Leary said. “We’re doing OK.”

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The couple tries to save about $10,000 each month to put toward an apartment or for an emergency. They prioritize memberships to the Central Park Zoo at $160 per year and the American Museum of Natural History at $180 per year.

Their son likes the museum’s butterflies exhibit and the “Invisible Worlds” light show, which Mr. O’Leary said felt like a “baby rave.”

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Ordering Diapers Online

The cost of having a young child is their top expense. But they hope that relief is on the horizon and that Zeno can attend a free prekindergarten program when he turns 4.

For now, they rely on online shopping for all sorts of baby supplies. The family spent roughly $9,000 on purchases over the last year, including formula and diapers. That included about $730 for toys and games.

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Ms. Gossai said one of her favorite purchases was a pack of hundreds of cheap stickers.

“They are good bribes to get him into his stroller,” she said. “Six dollars for stickers was extremely worth it.”

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They splurge on some items like drop-off laundry service, which costs about $150 a month. It feels like a luxury instead of doing it themselves in the basement.

Keeping track of baby socks “completely broke my mind,” Ms. Gossai said.

Their grocery bills are about $900 per month, mostly spent at Trader Joe’s and Fairway. Mr. O’Leary is in charge of cooking and tries to make dinner at home twice a week.

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They spend about $500 per month on eating out and food delivery. A favorite is Jacob’s Pickles, a comfort food restaurant where they order the meatloaf and potatoes.

Saving on Vacations and Transportation

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Before Zeno, the couple spent thousands of dollars on vacations to Switzerland and Oregon. Now, trips are mainly to visit family.

Mr. O’Leary takes the subway to work at an entertainment company. Ms. Gossai mostly works from home for a health care company. They rarely spend money on taxis or car services.

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“I’ll only take an Uber when I’m going to LaGuardia Airport,” Mr. O’Leary said.

Care for their dog is about $370 per month, including doggie day care, grooming and veterinarian costs. Peabody is getting older and the basket under the family’s stroller doubles as a shuttle for him.

They love their neighborhood and the community of new parents they have met. Still, they dream of having a second bedroom for their son and a second bathroom.

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Their kitchen is cramped with no sunlight. So they put a grow light and plants above the refrigerator to brighten the room.

Since they share a room with their son, he often wakes them up around 5 a.m.

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“In the sweetest and most adorable way,” Ms. Gossai said.

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Video: Video of Justin Timberlake’s Traffic Stop in 2024 Released

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Video: Video of Justin Timberlake’s Traffic Stop in 2024 Released

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Video of Justin Timberlake’s Traffic Stop in 2024 Released

Body-camera footage of Justin Timberlake’s traffic stop was released on Friday. The singer pleaded guilty to a low-level charge of driving while impaired in Sag Harbor, N.Y.

“So the reason for the stop is because of you’re veering off to the left and then you’re not stopping at the stop signs.” “Yeah, sorry about that.” “Is this your vehicle? Whose vehicle is it?” “Yeah, it’s just a rental.” “What are you, visiting?” “Yeah, I’m on tour.” “What are you doing?” “I’m on a world tour.” “A what?” “A world tour.” “Doing what?” “Hard to explain.” “I’m Justin Timberlake.” “What’s your name?” “Justin Timberlake.” “You are Justin Timberlake?” “Yeah.” “Do you have a license with you?” “Yeah, I do.” “And then, and then just walk. I’m sorry.” “Here, ready.” “I’m a little nervous.” “The way this device works is you just put your lips over it and you blow up. Blow into it like you’re blowing a balloon.” “At this point, based on the observations, you’re under arrest for suspicion of driving while intoxicated.” “My partner here observed you, some kind of traffic violation. Started a traffic stop, believed you have impairment. Did a series of routine tests on you, right? Field sobriety tests, okay? You performed poorly on those.” “So, you’re being held for the night, and then in the morning is the arraignment. So in the morning, usually around 9:30 —” “So I’m being held all night?” “It might not be this one. It might be over at the other one. And they actually have blankets for you.” “You guys are wild man.” “You guys are wild man.”

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Body-camera footage of Justin Timberlake’s traffic stop was released on Friday. The singer pleaded guilty to a low-level charge of driving while impaired in Sag Harbor, N.Y.

By Jorge Mitssunaga

March 21, 2026

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