California
Landlines may be saved in California – for now. What this means for consumers nationwide
Traditional landlines could disappear soon. Here’s what we know.
Millions of Americans still use landline phone but phone companies are looking to drop the service. Here is what we know.
California utility regulators are proposing rejecting a request by AT&T to eliminate its responsibility to provide traditional landline phone service. That could have implications nationwide, a consumer advocate said.
Fewer telephone companies are offering basic landline phone service as the utilities say the copper-wire infrastructure is old and expensive to maintain and demand for landline phone service is low as consumers move to mobile and other services.
But consumer advocates nationwide have cried foul, saying basic landline service is important for the country’s most vulnerable, including senior citizens who don’t want to rely on cell service, consumers who can’t afford cellular service and those in rural areas that may not have good access to cell or broadband internet services.
What happened in California?
Earlier this year, the California Public Utilities Commission opened public comments on an application by AT&T to waive its responsibilities to be what’s called “Carrier of Last Resort” (COLR), meaning the utility has to offer the copper-wire landline service.
The utility and many of its peers have been petitioning state utility commissions and legislators, asking to be relieved of the task.
On Friday, Administrative Law Judge Thomas J. Glegola wrote a decision proposing that the Caifornia commission reject AT&T’s waiver. The proposal will be voted on by the commission at its June 20 meeting. The judge also proposed that the commission look at the rules outlining the carrier of last resort service obligations.
In a press release announcing the upcoming vote, the commission said public response to AT&T’s request “was extensive with over 5,000 public comments received into the record and eight Public Forums held in-person in three cities and virtually across the state, drawing more than 5,800 attendees.”
The proposed rejection “underscores the critical importance of ensuring universal access to essential telecommunications services for all Californians,” the commission said in its statement. “As the designated COLR, AT&T plays a pivotal role in providing reliable telephone service to communities across the state.”
The commission added that while the communications company said mobile wireless and other services could fill the void, “the CPUC found AT&T did not meet the requirements for COLR withdrawal. Specifically, AT&T failed to demonstrate the availability of replacement providers willing and able to serve as COLR, nor did AT&T prove that alternative providers met the COLR definition.”
Public commenters also highlighted the unreliability of voice alternatives such as cell service or Voice Over Internet Protocol services (VoIp) which are internet phone providers, the commission said.
What is AT&T’s response?
AT&T in a statement said it was disappointed in the proposed rejection. Competition for other more reliable phone alternatives is robust, said Marc Blakeman, president of AT&T California. Blakeman said there are less than 5% of households in California that AT&T serves who still use copper-based landline phone service.
“We are disappointed by the CPUC’s proposed dismissal of our application for relief from Carrier of Last Resort (COLR) regulation, as we’d hoped the commission would allow us the opportunity to demonstrate why the number of options for voice service available to customers make the COLR obligation unnecessary,” Blakeman said.
Not surprisingly, Blakeman said, no providers were interested in bidding on the carrier of last resort service “with a declining number of customers given the competitive options available in today’s marketplace. We remain committed to keeping our customers connected to voice service and will continue working with state leaders on policies that allow us to bring modern communications to Californians.”
AT&T made the request in California for a waiver and has also lobbied successfully for legislative reform in 20 other states, which eliminated the utility’s requirement to provide traditional landline service.
Blakeman said during climate disasters, when staying connected is essential, AT&T’s fiber network is more reliable “than our outdated copper network” and that old copper cables take significantly longer to repair following weather events, in some cases taking weeks to dry due to damage from extensive rain and flooding.
Consumer advocates point to the need for electricity for most alternatives to traditional landlines and note that when there is no electricity, consumers can still use their landlines.
Is the proposed rejection expected to pass?
While the rejection is a proposal and still needs to be approved by the commission, Regina Costa, telecommunications policy director for The Utility Reform Network (TURN) in California, said she fully expects the board to approve it.
“What AT&T really wants is to stop providing essential telecom service to 99% of its service area, without providing a shred of evidence that there are real alternatives. This includes many areas threatened by wildfires, earthquakes, floods and power shutoffs,” Costa said in a press release. “If AT&T gets its wish, it would significantly jeopardize public safety.”
In an interview with USA TODAY, Costa, who is also chair of the telecommunications committee for the National Association of State Utility Consumer Advocates, said California’s proposed rejection of the landline waiver is on top of a recent rejection in Utah for another utility to waive its obligation to provide landlines.
“I think it’s very important for consumers nationwide,” Costa said. “I think that would give other states the impetus to look at the same thing.”
Loss of landlines? Phone companies want to eliminate traditional landlines. What’s at stake and who loses?
When deregulation took place in telecom, the assumption was there would be lots of alternatives to landlines, she said.
“I think California and Utah are stepping up to the plate and saying no, we need to think about this carefully,” she said. “We need to make sure that all of our people have service. How do you let the largest carrier in a state walk out the door and the markets that they want to abandon are the ones that are most at risk?”
Betty Lin-Fisher is a consumer reporter for USA TODAY. Reach her at blinfisher@USATODAY.com or follow her on X, Facebook or Instagram @blinfisher. Sign up for our free The Daily Money newsletter, which will include consumer news on Fridays,
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California
Teen dies after losing control of electric motorcycle in Garden Grove
A 13-year-old boy riding an electric motorcycle in Garden Grove died after veering into the center median, flying into the air and then slamming onto the roadway, authorities said.
The crash took place shortly before 10 p.m. Thursday in the area of Magnolia Street and Larson Avenue, according to the Garden Grove Police Department. The Police Department received word of the incident via a call from Life360, a family safety and location-sharing app with emergency assistance features.
The Santa Ana teen was critically wounded in the crash, police said. He was loaded into an ambulance and taken to a hospital, where he was later pronounced dead.
The boy was traveling at around 35 mph on a black E Ride Pro electric motorcycle when he struck the median and lost control of the vehicle, according to authorities. Electric motorcycles are primarily designed for off-road riding and are not legal to use on California roadways.
The teen’s death is the latest in a spate of serious collisions involving electric motorcycles and dirt bikes — some of which have led to serious injuries, death or charges for parents who allegedly allowed their minors to illegally ride the speedy devices.
An Orange County mother was charged with involuntary manslaughter last week after authorities said an 81-year-old Vietnam veteran died from injuries he suffered when her 14-year-old son slammed into him while riding an e-motorcycle, then fled the scene.
In April, a Yorba Linda father was charged with felony child endangerment after authorities alleged his son ran a red light and was hit by a car while riding a modified e-motorcycle capable of reaching up to 60 mph.
Last week, a 19-year-old riding an e-motorcycle was arrested on suspicion of felony evading police and felony reckless driving. He was accused of leading sheriff’s deputies on a speedy chase through a residential area of Oceanside, blowing past multiple red lights and knocking a deputy off a motorcycle.
Electric bikes, motorcycles and dirt bikes have surged in popularity in recent years and are especially popular among teens. However, while e-bikes generally top out at 28 mph and are legal to ride on the street, many e-motorcycles can go twice as fast and are generally not street legal.
Anyone who witnessed Thursday’s crash in Garden Grove or has a video of the incident is asked to contact Investigator Lang via phone at (714) 741-5823 or email at mlang@ggcity.org.
California
California to give newborns free diapers. What it means for families
Top moments from CNN California governor debate recap
Breaking down key takeaways, highlights, and analysis from the CNN California governor debate, including standout moments and candidate contrasts.
Gov. Gavin Newsom announced that newborn babies in California will start receiving free diapers as part of a new “first-in-the-nation” initiative to support families across the state with the rising cost of living.
Newsom, along with state leaders, met in San Francisco on Friday, May 8 to unveil California’s new partnership with Baby2Baby, a national nonprofit that provides diapers to children in need, and to explain how this new program will provide families with 400 “high-quality” diapers before they leave the hospital.
Over the last six years, families have seen the average cost of diapers increase by 45% or “thousands plus dollars a year,” which has made raising a family unattainable for some, Newsom said during the press conference.
“Every baby born in California deserves a healthy start in life — and that means making sure parents have the basics they need from day one,” Newsom said. “One out of four families skip meals in order to pay for diapers.”
“The biggest problem defined universally, in our cities, our state and our nation, is the issue of affordability. This is what affordability looks like; it’s not a slogan, it’s a box. A box of diapers,” Newsom added.
This new effort will be known as Golden State Start, as California uses its bulk purchasing power to obtain 40 million high-quality diapers in hopes of easing financial strain for families and supporting infant health by helping parents maintain an adequate supply of clean diapers.
“The first days at home with a newborn should be focused on the love, connection, and joy of an expanded family, not stress about affording diapers,” said Kim Johnson, secretary of the California Health and Human Services Agency. “This program helps ensure families can begin that journey with greater stability and peace of mind.”
The program is expected to start at the beginning of this summer in participating California hospitals. The list of participating hospitals was not released at the time of publication, but Newsom noted that the state was in talks with at least 60 hospitals across California.
During the first year of the program, CalRx and Baby2Baby noted that they would prioritize hospitals that serve large numbers of Medi-Cal patients to ensure low-income families benefit early from the program. The state plans to scale the program to additional hospitals and birthing centers over time.
Newsom noted that this program is expected to grow: In 2027, the state is set to purchase 80 million diapers from manufacturers, with the goal of eventually purchasing up to 160 million.
“California families deserve to feel supported during one of life’s more exciting, yet vulnerable transitions,” Jennifer Siebel Newsom, the first partner, said in a press release. “Golden State Start will deliver immediate relief, allowing parents to focus on what matters most — caring for their newborn. Together with Baby2Baby, we can ease the financial burden on California parents while supporting healthier outcomes for babies and their mothers.”
Noe Padilla is a Northern California Reporter for USA Today. Contact him at npadilla@usatodayco.com, follow him on X @1NoePadilla or on Bluesky @noepadilla.bsky.social. Sign up for the TODAY Californian newsletter or follow us on Facebook at TODAY Californian.
California
Nordstrom Rack expands in Southern California with new stores
Nordstrom Rack will open two new Southern California stores next year.
The discount outlet said on Wednesday that it will open new stores in Marina del Rey in the spring of next year and in Torrance later that summer. The locations join 69 Nordstrom Rack locations already operating in the state.
“We’re excited to grow our footprint in the Los Angeles market and introduce new customers to the Nordstrom experience,” Gemma Lionello, president of Nordstrom Rack, said in a news release.
Nordstrom Rack is an outlet version of the upscale retailer Nordstrom, offering merchandise from top brands at a discount.
Bargain retailers have expanded in California recently, benefiting from increasingly cost-conscious customers, who are motivated to spend less by economic anxiety and inflation.
Discount outlets such as Ross, T.J. Maxx and Dollar General have capitalized on the tough economic times and experienced accelerated growth. Ross reported record sales in 2025, up 8% from the year prior.
Bargain retail stores have acquired a larger supply of discounted products by buying unsold merchandise from struggling high-end stores. Customers who feel destabilized financially by tariffs and global conflict have used the stores to try to find lower prices.
The new Nordstrom Rack storefronts will be in Marina Marketplace in Marina del Rey and Rolling Hills Plaza in Torrance.
“The Los Angeles retail market continues to see growth from retailers like Nordstrom looking for anchor space in vibrant areas,” Scott Burns, senior managing director for the company that manages Marina Marketplace, said in a news release.
The bargain outlet boom comes as department stores and malls struggle. Nordstrom, the upscale retailer, closed a Santa Monica location in July. Macy’s shuttered two California locations this year and will reduce its footprint by 30% in 2027.
Shopping malls across Southern California have also struggled to bring sales back as immigration raids continue to scare customers away.
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