Hot showers, like electricity, are a luxury that’s easy to take for granted. That all changes after a few nights camping at a music festival, a week toiling at a backcountry job site, or overlanding all summer in the great unknown. An itchy scalp and the vague smell of warm clams suddenly make the idea of spending hundreds on a portable shower seem less absurd.
Technology
Windows Defender Security Center scam: How to protect your computer from fake pop-ups
In an email we received from Janet D., she shared her recent unsettling experience. Here’s what she described:
“I received a pop-up that froze my computer and read, ‘Access to this system is blocked for security reasons’ from Windows Defender Security Center. It came with an audio message and siren.”
Janet did what many might do in such a panic-inducing situation: She called the number displayed on her screen. She was instructed to press Ctrl + Shift + Esc, unfreezing her computer, but the instructions didn’t stop there. The scammer directed her to download software from UltraViewer.net, a legitimate remote access tool often exploited by bad actors. Here’s what you should know if you ever encounter a similar scam.
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Windows Defender pop-up scam (Kurt “CyberGuy” Knutsson)
3 red flags to recognize a tech support scam
1) Unsolicited pop-ups claiming to be from Microsoft or other security services: Janet’s story highlights a common scam tactic, which is fake alerts masquerading as official warnings. Microsoft and other legitimate companies do not issue pop-ups with support numbers or direct you to download remote access software.
2) Urgent audio and visual cues: Scammers create a sense of urgency with sirens, flashing messages and warnings of dire consequences to push victims into immediate action without thinking critically.
3) Requests to install remote access software: Scammers often use tools like UltraViewer, TeamViewer or AnyDesk to gain access to victims’ systems. While these tools are legitimate for remote tech support, downloading them at the request of an unknown party is a red flag.
Windows Defender pop-up scam (Kurt “CyberGuy” Knutsson)
DON’T GET CAUGHT IN THE ‘APPLE ID SUSPENDED’ PHISHING SCAM
Steps to take if you encounter a scam like this
If you come across a scam, it’s important to act quickly and take the following steps to protect yourself and your information.
Don’t engage
If you receive a suspicious pop-up, do not call the number provided or follow any on-screen instructions. Look up any suspicious phone numbers or messages independently. Use Ctrl + Alt + Del to open the Task Manager and close the browser or application displaying the message.
Assess potential damage
Scammers thrive on urgency. Take a moment to assess the situation calmly. Janet asked if the scammers could have taken any information. Here’s what to do.
- First, look for any unfamiliar software installed after the incident and uninstall it.
- Visit your email, banking and other important accounts to check for unauthorized sign-ins or transactions.
- Use strong antivirus software to conduct a comprehensive scan. The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android and iOS devices.
Secure your system
If you installed UltraViewer or similar tools, uninstall them immediately. Update passwords for critical accounts, prioritizing your email and banking logins. Consider using a password manager to generate and store complex passwords. Enable two-factor authentication, as this adds a layer of security even if someone obtains your login credentials.
Seek professional help
If you suspect that your computer is still compromised, it might be best to consult with a professional to ensure your system is secure. You may want to reach out to Microsoft Support for additional guidance and to report the incident to help prevent others from falling victim.
Windows Defender pop-up scam (Kurt “CyberGuy” Knutsson)
YOUR EMAIL DIDN’T EXPIRE, IT’S JUST ANOTHER SNEAKY SCAM
Why Janet didn’t receive a warning from her antivirus software
Janet also mentioned that her antivirus software didn’t flag the scam. Unfortunately, many of these scams rely on social engineering rather than malware to bypass antivirus detection. They exploit human psychology, not just technical vulnerabilities. However, running regular scans can still help detect hidden threats.
IS JUST READING THAT SKETCHY SCAMMER’S EMAIL DANGEROUS OR DO I HAVE TO CLICK ON A LINK TO GET IN TROUBLE?
What do I do if I provided personal information to a scammer?
First, don’t be the slightest bit embarrassed, as it could have happened to genuinely anyone. And the worst thing you can do is stay silent. You can help prevent this from happening to others.
Stop all communication: Cease all contact with the scammer immediately. Do not engage further or respond to any messages or calls from them.
Report the scam: Report the incident to your local law enforcement agency or the cybercrime unit in your country. Provide them with all the information you have about the scammer and the communication you had with them.
Notify your bank and credit card companies: If you shared any financial information, contact your bank and credit card companies right away. Inform them about the potential scam and ask for advice on how to secure your accounts.
Monitor your accounts: Keep a close eye on your bank accounts, credit cards and other financial accounts for any suspicious activity. Report any unauthorized transactions immediately.
Inform credit bureaus: Consider contacting credit reporting agencies to put a fraud alert on your credit report. This can help prevent the scammer from opening new accounts in your name.
Be cautious about future communications: Be vigilant regarding any future communications from unknown sources. Scammers may try to target you again using different tactics.
Use identity theft protection: If a scammer gets a hold of your personal information, you may consider a service that will walk you through every step of the reporting and recovery process. One of the best things you can do to protect yourself from this type of fraud is to subscribe to an identity theft service. One of the best parts of using an identity theft protection service is that it can include identity theft insurance of up to $1 million to cover losses and legal fees and a white-glove fraud resolution team where a U.S.-based case manager helps you recover any losses. Read more of my review of the best identity theft protection services here.
Kurt’s key takeaways
Janet’s experience is a reminder that even the most vigilant among us can fall prey to clever scams designed to exploit fear and urgency. By recognizing red flags like unsolicited pop-ups, high-pressure tactics and requests for remote access, you can protect yourself and your personal information. If you ever encounter a situation like Janet’s, remember to stay calm, verify the legitimacy of any alerts and take the necessary steps to secure your system. Scammers rely on quick reactions, so slow down, stay in control and don’t let them manipulate your next move.
Have you seen any new scams lately that others should know about? Let us know by writing us at Cyberguy.com/Contact.
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I’ve been testing the Hottap Go from Australia-based Joolca while vanlifing to shower after surfing and to wash up after cooking. It features a 12L integrated water tank which is an improvement on other portable showers that require an external container and long, cumbersome hose that’s easy to trip over. The Hottap Go also recirculates the water until it reaches your chosen temperature. This slows things down a bit, compared to “instant” portable showers, but it doesn’t waste water since it won’t produce an initial shock of cold water that’s usually sprayed into the ground.
The $554 Hottap Go requires an external 12V power source, but in the US Joolca sells a 12V / 5A $165 power bank that attaches magnetically to the case. In Europe I had to roll my own with an €85 (about $100) power bank found on Amazon. The result is a true, fully self-contained hot water system that can be taken anywhere.
$554
The Good
- All-in-one solution for hot showers anywhere
- Water tank large enough for two showers
- All accessories and attachments store inside the unit
- No water wasted unlike competitors
- Temperature remains steady
The Bad
- Very expensive
- Battery is optional and attaches to the outside of the case
- Have to wait a few minutes to heat up
- Water pressure is just okay
To clear up any confusion right away: the Hottap Go requires electricity to power the integrated water pump and display but it heats the water with propane gas. It works with standard 1lb propane canisters out of the box, and larger tanks with a hose and regulator you must provide.
One thing I love about the Hottap Go is that the hoses, battery, showerhead, and gas canister can all be stored inside the water tank when not in use for easy portability and storage. I also like that the flow-adjustable showerhead comes with a magnetic holder. Taken together with its approach to preheating the water through recirculation, it’s clear that Joolca’s product designers have learned from the shortcomings of the current crop of portable propane showers.
To shower, you first attach the quick-release hoses for the gas and showerhead, plug the shower into a 12V power source (power bank, power station, or the cigarette plug inside your car), set your desired temperature and wait. The unit will begin heating and recirculating the water until a series of beeps indicates that the target temperature is reached. I brought tap water up to a hot 47C / 117F (per the display) in exactly four minutes, which was just enough time to gather everything I needed to shower outside my van with my modesty preserved.
On one windy day at the beach, I noticed the Hottap Go had to keep reigniting, despite its leeward venting. It failed so often that I saw an E3 error message on the display. Repositioning the shower out of the wind kept the flame lit. The handle on top makes it easy to move, and the seal around the lid ensures that water won’t slosh onto the ground or your power bank. Otherwise, the Hottap Go always lit and stayed lit without issue during my testing.
Joolca says the Hottap Go is good for two “great showers” or a single “long, luxurious one.” I was able to take two functional yet satisfying showers from its full 12L (3.2 gal) water tank, making liberal use of the on/off switch on the showerhead to conserve water while lathering.
1/11
Water flow is just okay, even at maximum setting. It’s strong enough to penetrate long, thick hair when shampooing but it’s not going to jettison grime from my mountain bike, for example. The magnetic holder is strong and the showerhead feels good in the hand with a nicely positioned on/off switch. Adjusting the flow rate dial is a two-handed operation, but mostly I just left it on max.
If you’ll only use it once or twice a year, then spending over $554 for the Hottap Go portable shower doesn’t make much sense, especially when tankless portable showers like BougeRV’s cost half that. I much prefer the Hottap Go’s recirculating water tank, performance, and overall convenience, though I do wish the optional $165 magnetic power bank was included in that price. Still, for vanlifers like me or anyone who regularly spends days away from plumbing, $719 can be easily justified for what could be the best portable hot water shower available.
- Tank: 12L (3.2 gal), ~2 showers
- Water flow rate: 1.5 – 3.5 L/min (0.4 – 0.9 gal/min)
- Shower hose: 3m (9.8 ft)
- Showerhead has an integrated magnetic mount and controls to turn off the water and adjust its flow
- Two-stage filter lets you use creek water
- Cigarette socket power cable: 5m (16.4 ft), 12V DC
- Power draw: 45W
- Max temp: 60°C (140°F), pre-heats in ~5 min
- Gas: 0.45 kg (1 lb) canister, ~15 showers
- Gas flow rate: 20MJ/hr (18,956 BTU/hr)
- Weight: 9.5 kg (20.9 lb) without water
- Size: 495 x 359 x 180 mm (19.5 x 14.1 x 7.1 in), designed to fit most jerry can holders
Photos by Thomas Ricker / The Verge
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If your clean laundry has been sitting in a basket long enough to qualify as furniture, Isaac 1 may sound like the robot you have been waiting for. Weave Robotics has introduced Isaac 1, a mobile home robot designed to handle household chores that many of us keep pushing off to tomorrow. It can pick up dirty clothes, handle loaded hampers, fold laundry and put clothes away.
It can also help with making beds, fixing pillows and blankets, plus putting everyday clutter back where it belongs. That sounds pretty amazing to me, especially if your house has kids, pets or a laundry pile that seems to regenerate overnight. However, Isaac 1 also raises a very personal question: how much access would you give a robot inside your home if it meant fewer chores?
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Weave Robotics’ Isaac 1 home robot can fold laundry, make beds and tidy rooms, but its $7,999 price tag raises questions about cost and privacy. (Weave Robotics)
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What is the Isaac 1 robot?
Isaac 1 is a wheeled mobile robot built from the ground up for the home. Weave says it designed and assembled the robot in San Francisco. The robot has a soft fabric shell, a solid internal structure and a collapsible torso. It can shrink down when it is off duty or extend up to a more human height when it needs to work.
Unlike a robot vacuum, Isaac 1 can reach for objects, move items around and interact with clutter in your home. You control it through a smartphone companion app. That app lets you request a task on demand or schedule one for later. So, Isaac 1 could work while you are home or handle a chore while you are away.
How the Isaac 1 robot folds laundry and resets rooms
Isaac 1’s main features fall into two areas. The first is Laundry Flow. Isaac 1 can find dirty clothes, pick them up, handle loaded hampers, fold clothing and put items away. Depending on your home setup, Weave says Isaac 1 may also help with related tasks, such as loading and unloading clothes from a washer or dryer.
The second area is Daily Reset. That means Isaac 1 can tidy rooms so they feel ready to use again. It can make beds, straighten pillows and blankets and return toys, shoes and other clutter to their places. For many homes, that could be a big deal. Laundry and daily pickup chores tend to drain time because they never really end.
Isaac 1 robot specs for your home
Isaac 1 has an 8-hour battery life and a listed charge time of about two hours. It connects through Wi-Fi and has a footprint of 20.5 inches by 22 inches. Its height ranges from 3 feet to 5 feet 9 inches because the torso can collapse or extend.
Weave also lists an 80-inch vertical reach and a 38-inch horizontal reach. Those specs help explain how Isaac 1 could reach beds, hampers, shelves and other parts of a normal home. It also uses a wheeled base, which Weave says makes it passively stable as it completes tasks.
At preorder, you can also choose a color preference, including Sage, Gray, Slate Blue, Terracotta or Vesper.
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Isaac 1 is designed to help with laundry, clutter and daily home resets while using cameras, Wi-Fi and possible remote assistance. (Weave Robotics)
Isaac 1 robot autonomy and privacy questions
Weave says Isaac 1 is autonomous by default for Laundry Flow and Daily Reset. However, the company also says teleoperation assistance may step in when needed to make sure tasks get completed. That detail deserves your attention because Isaac 1 works inside your home. Teleoperation means a person can help the robot remotely if it gets confused by an item, a room layout or a task. In some cases, that could make the robot more useful. It could also help prevent chores from getting stuck halfway.
Weave says privacy is core to Isaac 1’s design. The company also says the robot has physical cues that show when it is working. However, Weave’s privacy policy says its robots have video cameras and may record visual content about their surroundings. That can include tasks being performed, objects in the robot’s field of view and people nearby. The policy also says Weave’s workforce may remotely access that information in connection with the robot’s operation. That does not mean you should panic. It does mean you should read the policy before putting down a deposit.
Isaac 1 may need cameras to fold clothes and move through your home. Still, your bedroom, laundry area and living room are private spaces. You deserve clear answers about what gets recorded, who can see it and how long it is stored. Before ordering, ask whether video can be deleted, whether you can opt out of AI training uses and how you can limit where the robot operates.
Isaac 1 robot price and preorder details
Weave lists two payment options for home customers. You can pay $7,999 upfront, with an optional $99-per-month premium membership, or choose a $449-per-month subscription plan. You can also preorder Isaac 1 with a fully refundable $250 deposit. That deposit reserves your place in line and remains refundable until your robot ships.
For some, the math may come down to time. If Isaac 1 handles enough laundry and daily cleanup, the cost may feel easier to justify. For others, $449 a month may feel like too much for an early home robot.
Isaac 1 robot shipping timeline
Weave says first shipments begin in fall 2026. California deliveries come first, with broader U.S. availability expected through 2027.
After you preorder, Weave says you should receive a confirmation and thank-you email. As your delivery date gets closer, the company plans to coordinate a demo.
That demo may happen in person at a Weave location or remotely over a video call. Weave also says it will use that time to understand your top priorities for Isaac 1 inside your home.
What this means to you
If Isaac 1 works as promised, it could give you back time from chores that never seem finished. Laundry alone can take hours each week, especially in a busy household. It could also help if bending, lifting or carrying loaded hampers has become a hassle. For some homes, a robot that folds clothes and resets rooms may offer more than convenience.
However, Isaac 1 is still a connected device moving through private rooms. It uses cameras, connects to Wi-Fi and may involve remote help when needed. So before you place a deposit, think about your home layout and where you would actually feel comfortable letting it work.
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Weave Robotics says Isaac 1 can pick up dirty clothes, fold laundry and put items away after users schedule chores through an app. (Weave Robotics)
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Kurt’s key takeaways
Isaac 1 is the kind of robot that makes you stop and say, “OK, now we’re getting somewhere.” Nobody looks forward to folding laundry, making beds or picking up the same clutter again and again. These are the chores that eat up your precious time and seem never-ending. The price is the hard part. At $7,999 upfront or $449 a month, Isaac 1 has to do a lot more than look cool in a demo. It has to save you real time, work reliably and fit into your home without creating new headaches. Then there is the privacy side. Isaac 1 uses cameras, connects to Wi-Fi and may involve remote help when needed. That does not make it a dealbreaker for me, but I would want very clear answers before letting it work in private spaces like my bedroom or bathroom. I love the idea of a robot taking laundry off my hands. I am just not sure most of us are ready to pay nearly $8,000 for that privilege quite yet.
Would you let a robot see inside your home if it meant you never had to fold another load of laundry again? Let us know by writing to us at CyberGuy.com.
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