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Tired of getting those mysterious password reset emails? Here’s what to do about it

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Tired of getting those mysterious password reset emails? Here’s what to do about it

Passwords can definitely be a frustrating part of our lives. Remembering which passwords you used for your dozens of different accounts is nearly impossible without the help of password managers. 

Should you suddenly start receiving constant emails telling you that you have to reset your password for whatever reason (or sometimes with no reason listed) on top of everything else, you may be at the end of your patience.

Several reasons exist for receiving these email messages, and they can range from legitimate to scam to somewhere in between. 

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Apps on a smartphone (Kurt “CyberGuy” Knutsson)

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What is a password reset email message?

When you are entering your username and password at a website to access your account, you may see a small “Forgot Password” text link. If you can’t remember your password, and you click this link, the account holding company will send you an email that allows you to reset your password. This type of email reset message, like the one below, would be a legitimate one.

However, some password reset emails you receive are fake, usually attempting to trick you into revealing your username and password to a hacker.

Example of legitimate password reset email (Kurt “CyberGuy” Knutsson)

MORE: THIS IS HOW YOUR EMAIL GETS INTO WRONG HANDS

Why do I receive fake password reset emails?

When you receive email messages asking you to reset a password when you did not make the request, the message could be a fake. Some of the reasons you may receive fake emails like this include:

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Beware the bait: A hacker is attempting a phishing attack, hoping you’ll click on a fake link in the message.

Privacy alert: You potentially shared your email address at an unsafe website, and hackers are trying to steal your account password by tricking you into revealing it.

Security warning: Your account has some sort of security issue that is triggering these messages.

Update required: You may need to update your software or app to the latest version.

Illustration of a hacker on a laptop (Kurt “CyberGuy” Knutsson)

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MORE: HOW TO KEEP YOUR ONLINE PASSWORDS SAFE

What should I do if the password reset emails are legitimate?

The password reset email message you are receiving could be a legitimate request. It may indicate that your account is under attack from a hacker. You can protect yourself in a few ways.

Go to the website directly and access your account. Then change your password to make it stronger.

Set up two-factor authentication (2FA) on your account. Should someone figure out how to hack your account password, having the second verification requirement significantly protects you.

Reach out to the website that holds your account for help with taking the necessary steps to protect yourself.

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You may receive the message because you need to change your password every few months to match the requirements of the company holding the account.

Never click on a link in the email message as it could be a fake. If you click on it, you may actually give the hacker the information to take over your account rather than protect your account. The best way to protect yourself from clicking malicious links that install malware that may get access to your private information is to have antivirus protection installed on all your devices. This can also alert you of any phishing emails or ransomware scams.

Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android & iOS devices.

Steps you can take to eliminate password reset emails

You can take a few steps to try to reduce the number of emails you receive requesting a password reset.

1. Double-check your username and password. When accessing your account, you may have a typo in your login information. Should you repeatedly attempt to access your account with this error, the company that holds the account may believe a hacking attempt is occurring, triggering an automatic reset. If your web browser automatically populates your username and password for you, make sure this information is free of typos.

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2. Remove unauthorized devices. Some accounts maintain a list of devices authorized to use your account. If a hacker manages to gain some of your personal information, it may be able to add one of its devices to your authorized list, triggering account login errors as it tries to hack your password. Check the list of authorized devices and remove any items you don’t recognize. 

The process varies, depending on the type of account. We’ll cover steps for Microsoft, Gmail, Yahoo and AOL.

Microsoft:

  • From your Microsoft account home page, click on your personalized logo at the top right of the page.
  • Then click My Microsoft Account
  • Scroll down the page until you see your list of trusted devices.
  • Click View All Devices
  • On the next page, you can click Remove Device for any device you want to remove from your account.

Steps to remove unauthorized devices from PC (Kurt “CyberGuy” Knutsson)

Gmail:

  • Sign in to your Google Account at myaccount.google.com.
  • Click the Security tab on the left side of the page.
  • Scroll down to the section labeled “Your Devices” and select Manage all devices.
  • You’ll see a list of devices where your Google account is currently signed in.
  • If you see a device you don’t recognize, click on it and select Sign out.

Yahoo:

  • Go to the Yahoo Account security page at help.yahoo.com/kb/account.
  • Click on Recent activity.
  • Review the list of devices and locations that have accessed your account.
  • If you notice any unfamiliar activity, click Remove or Sign out next to the suspicious device.

AOL:

  • Sign in to your AOL account and go to the Recent Activity page.
  • Review the sections for Recent activity, Apps connected to your account and Recent account changes.
  • If you find any activity or devices that you don’t recognize, click Sign out or Remove next to it.

Remember to regularly check your account settings and authorized devices to ensure the security of your accounts. If you suspect any unauthorized access, it’s also a good idea to change your passwords and review your account recovery options.

3. Sort such messages to spam. If you’d prefer to simply not see these kinds of email messages, set up your email client to sort messages like this to a spam folder. (Because many of them are spam, some email clients do this automatically.) Should you ever legitimately request a password reset, though, you’ll need to remember to look in the spam folder for the message.

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4. Use a static IP address. Some accounts attempt to recognize your device through your IP address. If you have a dynamic IP address, your IP address changes constantly, meaning the account may not recognize your device, triggering the reset message. This often occurs because you are using a VPN. See if your VPN allows you to use a static IP address.

Woman holding a tablet with VPN installed (Kurt “CyberGuy” Knutsson)

MORE: WHAT HAPPENS WHEN CYBERCRIMINAL GETS ACCESS TO YOUR EMAIL ADDRESS

Kurt’s key takeaways

Although it can be frustrating to receive password reset emails, you should investigate any request like this that comes from an account you use regularly. Reach out to the customer service team for the account where you are having the issue. You may find that a simple glitch is causing the issue. Fix that, and you can put a halt to these frustrating messages. Or if it is a fake password reset email, you now know how to handle the situation to stay safe and secure.

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Can you share a time when you strengthened your online security measures in response to a threat? What prompted it and how did you do it? Let us know by writing us at Cyberguy.com/Contact.

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Meta is adding ridiculous ‘rate limits’ and a soft paywall to its smart glasses

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Meta is adding ridiculous ‘rate limits’ and a soft paywall to its smart glasses

Would you pay $20 a month for access to AI hardware you already own? That appears to be one of Meta’s next bets. This week, it quietly announced that your glasses’ Conversation Focus feature will soon be limited to three hours of use per month, unless you pay for a $19.99 Meta One Premium subscription.

In a help article, the company insists that it won’t require a subscription to use your glasses, period; it’s merely erecting a “rate limit” for certain AI features. Even premium subscribers will only get 15 hours of Conversation Focus per month under that “rate limit,” it claims.

Problem is, Meta’s rate limit is ridiculous. The Conversation Focus feature, which amplifies the voice of the person you’re speaking to so you can hear better in noisy environments, is not something that should plausibly be rate-limited, because it doesn’t use Meta’s servers. It runs on-device, using the chips inside the glasses that you’ve already purchased. I turned off my internet, and it kept working.

Here’s how the company introduced it last year: “[C]onversation focus uses your AI glasses’ open-ear speakers, beamforming technology, and real-time spatial processing to dynamically amplify the voice of the person you’re talking to.”

Not only does it avoid Meta’s servers, but Conversation Focus doesn’t technically require an internet connection at all. I double-checked by turning off my phone’s Wi-Fi and cellular, turning on Airplane Mode, and I was still able to use Conversation Focus just fine by tapping a button on my phone.

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Does Meta have some secret licensing deal with another company that costs it money every time a person uses Conversation Focus? Failing that, the rate limit sounds utterly bogus.

We’ve asked if Meta can explain the move, and whether the company plans to put other on-device features behind a subscription. Meta didn’t immediately respond to a request for comment.

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Warehouse robots move packages without human handoff

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Warehouse robots move packages without human handoff

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A busy warehouse loading dock can be a grind. Trucks pull up. Packages pour in. Workers have to move fast, lift heavy boxes and keep everything flowing before the next trailer arrives. That part of the warehouse has always been one of the hardest places to automate. Every box can be a different size. Freight can shift in transit. Labels may face the wrong way. And when one system finishes a task, the next system still has to know what to do with the package.

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Now, Ambi Robotics and Pickle Robot Company say they have linked their robotic systems to help solve that handoff problem. The companies announced a commercial integration that connects Pickle Robot’s trailer-unloading robots with Ambi Robotics’ AmbiStack pallet-building system. In other words, one robot system unloads mixed freight from a trailer. Then a conveyor moves those cases downstream so another robotic system can scan and stack them for warehouse receiving.

If this works well in large facilities, it points to a future where robots can handle more of the work that happens between a truck and a warehouse floor.

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Ambi Robotics and Pickle Robot Company have integrated their warehouse robotics systems to automate the flow of freight from trailers to pallets. The companies say the setup can fit into existing warehouse operations. (Ambi Robotics and Pickle Robot Company )

How warehouse robots move packages from truck to pallet

The setup starts at the trailer. Pickle Robot’s system unloads boxes from trailers or containers. That matters because unloading mixed freight can be exhausting work. It also creates bottlenecks when warehouses do not have enough people on the dock. From there, the packages move by conveyor into AmbiStack. Ambi Robotics designed AmbiStack as a multipurpose stacking system. It reads package information and builds pallets for the next stage of the warehouse process.

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The key here is the handoff. Many warehouses already use automation. However, those systems often work in separate lanes. One machine may handle unloading. Another may handle sorting or stacking. Yet the warehouse still needs people or custom engineering to connect the pieces. This collaboration tries to make that connection smoother. The companies say the system can work with existing warehouse infrastructure. That means operators may avoid tearing apart a facility to use it.

Why Physical AI is important for warehouse automation

Physical AI means AI that controls machines doing physical work. That is important here because warehouse robots have to deal with moving boxes, shifting freight, conveyor timing and pallet stability. That creates a very different challenge from software that writes a paragraph or answers a question. A warehouse robot has to react to what sits in front of it. A box can arrive dented. A label can face the wrong way. A pallet can become unstable if the next case goes in the wrong spot.

This Ambi Robotics and Pickle Robot integration shows how that can work inside a warehouse. Pickle Robot handles the trailer unloading. AmbiStack takes over downstream by scanning and stacking cases for receiving. Together, the systems show how specialized robots can connect across a warehouse workflow.

“Warehouse operators shouldn’t have to choose between best-in-class technologies and seamless integration,” said Jim Liefer, CEO of Ambi Robotics. “As Physical AI transforms supply chains, interoperability will become increasingly important.”

AJ Meyer, founder and CEO of Pickle Robot Company, put the customer demand more directly: “Customers want automation that improves real-world throughput while fitting into existing operations.”

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A new warehouse automation system connects robotic trailer unloading with AI-powered pallet building, reducing manual handoffs on busy loading docks. (Ambi Robotics and Pickle Robot Company )

Why loading docks can slow warehouse operations

Anyone who has waited on a delayed package knows the supply chain can break down fast. Sometimes the problem starts long before a delivery truck reaches your home. Inbound logistics covers the work that happens when goods arrive at a warehouse. That includes getting boxes off trailers and moving them into the right workflow. It sounds pretty straightforward until you see the reality.

Trailers can be packed unevenly. Boxes can arrive in odd shapes. Warehouse teams also deal with tight schedules and physical strain. That is why loading docks have become such a major focus for automation. If robots can unload freight and pass it into a pallet-building system without constant human intervention, warehouses could move goods faster through one of the most labor-heavy parts of the operation.

How warehouse robots could change jobs

The big question is obvious. What happens to workers? Robots can take over repetitive and physically demanding tasks. That may reduce injuries and help warehouses handle labor shortages. It may also change which jobs companies need most.

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Instead of spending a full shift unloading trailers, some workers may monitor the unloading and stacking systems. Others may step in when a package jams, a label fails to scan or a pallet needs human attention.

Still, that shift can feel unsettling. Automation often comes with a promise of safety and efficiency. Workers want to know where they fit in next. That is very important. A robot may move a box, but people still handle judgment calls, customer issues and fast decisions when the workflow changes.

Why retailers want connected warehouse robots now

Retailers and logistics companies feel pressure from several directions. Consumers expect faster shipping. Warehouses face staffing challenges. Meanwhile, e-commerce keeps creating more package volume. That creates a hard math problem. Companies need to move more goods without slowing down at the dock.

This Ambi Robotics and Pickle Robot setup gives warehouse operators another option. Instead of buying one giant system from a single vendor, they can connect specialized robotic tools that handle different parts of the job. That could give operators more flexibility. It could also help them avoid major redesigns, which can be expensive and disruptive. In other words, the robots are getting smarter. They are also starting to work together in more useful ways.

What this means to you

Even if you never set foot in a warehouse, this kind of automation can affect your life. When warehouses move goods more efficiently, stores may restock faster. Online orders may move with fewer delays. Returns may get processed more quickly. There is another side, too. More automation can reshape job roles inside warehouses. That means workers may need new training as companies bring in more robotic systems.

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You may also hear fewer excuses when packages run late. If robots help warehouses operate with fewer bottlenecks, retailers may raise expectations for speed even more. That sounds convenient, but it also means the race for faster delivery keeps putting pressure on every part of the supply chain.

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Ambi Robotics and Pickle Robot Company say their integrated systems could help warehouses move inbound freight faster while easing physically demanding work. (Ambi Robotics and Pickle Robot Company )

Kurt’s key takeaways

What grabs me here is the handoff. One robot unloads packages from a trailer. Another scans and stacks them for the next part of the warehouse process. That is the piece that could change how loading docks operate. Warehouses are full of little delays that add up fast. If a package sits in the wrong place or waits for a person to move it to the next step, the whole process can slow down. This integration shows how warehouse robots may start taking over more of that middle work between the truck and the warehouse floor. Still, the human side deserves attention. These systems could reduce backbreaking work, which is a good thing. At the same time, they may change what warehouse workers are asked to do. The companies that make that transition clear, fair and useful for workers will be the ones to watch.

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If robots can unload the truck, build the pallet and keep the warehouse moving, what job inside the warehouse gets automated next? Let us know by writing to us at CyberGuy.com.

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Google’s NotebookLM can sum up your research in a TikTok-style clip

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Google’s NotebookLM can sum up your research in a TikTok-style clip

Google’s NotebookLM is adding a new way to catch up on your notes: TikTok-style AI videos. The new feature is rolling out to Google AI Ultra and Pro subscribers, allowing NotebookLM to generate 60-second vertical AI clips based on the sources you upload to the app.

The example shared by Google details Australia’s unsuccessful war on emus, pairing paper cutout-style AI art of emus with narration. It adds to some of the other ways NotebookLM lets you interact with your research, including by generating AI podcasts, cinematic videos, and visual explainers.

To generate a 60-second clip, head to NotebookLM on the web or app, select a notebook, and then choose “Video” from the Studio column on the right side of the screen. From there, select “Short,” choose the topic you’d like NotebookLM to focus on (or enter your own), and then hit the “Generate” button.

The feature is rolling out in English only for now, with support for free users coming “soon.”

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