On Monday, it initially seemed like the beginning of the end for Intel’s desktop CPU instability woes — the company confirmed a patch is coming in mid-August that should address the “root cause” of exposure to elevated voltage. But if your 13th or 14th Gen Intel Core processor is already crashing, that patch apparently won’t fix it.
Technology
There is no fix for Intel’s crashing 13th and 14th Gen CPUs — any damage is permanent
Citing unnamed sources, Tom’s Hardware reports that any degradation of the processor is irreversible, and an Intel spokesperson did not deny that when we asked. Intel is “confident” the patch will keep it from happening in the first place. (As another preventative measure, you should update your BIOS ASAP.) But if your defective CPU has been damaged, your best option is to replace it instead of tweaking BIOS settings to try and alleviate the problems.
And, Intel confirms, too-high voltages aren’t the only reason some of these chips are failing. Intel spokesperson Thomas Hannaford confirms it’s a primary cause, but the company is still investigating. Intel community manager Lex Hoyos also revealed some instability reports can be traced back to an oxidization manufacturing issue that was fixed at an unspecified date last year.
This raises lots of questions. Will Intel recall these chips? Extend their warranty? Replace them no questions asked? Pause sales like AMD just did with its Ryzen 9000? Identify faulty batches with the manufacturing defect?
We asked Intel these questions, and I’m not sure you’re going to like the answers.
Why are these still on sale without so much as an extended warranty?
Intel has not halted sales or clawed back any inventory. It will not do a recall, period. The company is not currently commenting on whether or how it might extend its warranty. It would not share estimates with The Verge of how many chips are likely to be irreversibly impacted, and it did not explain why it’s continuing to sell these chips ahead of any fix.
Intel’s not yet telling us how warranty replacements will work beyond trying customer support again if you’ve previously been rejected. It did not explain how it will contact customers with these chips to warn them about the issue.
But Intel does tell us it’s “confident” that you don’t need to worry about invisible degradation. If you’re not currently experiencing issues, the patch “will be an effective preventative solution for processors already in service.” (If you don’t know if you’re experiencing issues, Intel currently suggests the Robeytech test.)
And, perhaps for the first time, Intel has confirmed just how broad this issue could possibly be. The elevated voltages could potentially affect any 13th or 14th Gen desktop processor that consumes 65W or more power, not just the highest i9-series chips that initially seemed to be experiencing the issue.
Here are the questions we asked Intel and the answers we’ve received by email from Intel’s Hannaford:
How many chips does Intel estimate are likely to be irreversibly impacted by these issues?
Intel Core 13th and 14th Generation desktop processors with 65W or higher base power – including K/KF/KS and 65W non-K variants – could be affected by the elevated voltages issue. However, this does not mean that all processors listed are (or will be) impacted by the elevated voltages issue.
Intel continues validation to ensure that scenarios of instability reported to Intel regarding its Core 13th and 14th Gen desktop processors are addressed.
For customers who are or have been experiencing instability symptoms on their 13th and/or 14th Gen desktop processors, Intel continues advising them to reach out to Intel Customer Support for further assistance. Additionally, if customers have experienced these instability symptoms on their 13th and/or 14th Gen desktop processors but had RMA [return merchandise authorization] requests rejected we ask that they reach out to Intel Customer Support for further assistance and remediation.
Will Intel issue a recall?
Will Intel proactively warn buyers of these chips about the warning signs or that this update is required? If so, how will it warn them?
Intel targets to release a production microcode update to OEM/ODM customers by mid-August or sooner and will share additional details on the microcode patch at that time.
Intel is investigating options to easily identify affected processors on end user systems. In the interim, as a general best practice Intel recommends that users adhere to Intel Default Settings on their desktop processors, along with ensuring their BIOS is up to date.
Has Intel halted sales and / or performed any channel inventory recalls while it validates the update?
Does Intel anticipate the fix will be effective for chips that have already been in service but are not yet experiencing symptoms (i.e., invisible degradation)? Are those CPUs just living on borrowed time?
Intel is confident that the microcode patch will be an effective preventative solution for processors already in service, though validation continues to ensure that scenarios of instability reported to Intel regarding its Core 13th/14th Gen desktop processors are addressed.
Intel is investigating options to easily identify affected or at-risk processors on end user systems.
It is possible the patch will provide some instability improvements to currently impacted processors; however customers experiencing instability on their 13th or 14th Generation desktop processor-based systems should contact Intel customer support for further assistance.
Will Intel extend its warranty on these 13th Gen and 14th Gen parts, and for how long?
Given how difficult this issue was for Intel to pin down, what proof will customers need to share to obtain an RMA? (How lenient will Intel be?)
What will Intel do for 13th Gen buyers after supply of 13th Gen parts runs out? Final shipments were set to end last month, I’m reading.
Intel is committed to making sure all customers who have or are currently experiencing instability symptoms on their 13th and/or 14th Gen desktop processors are supported in the exchange process. This includes working with Intel’s retail and channel customers to ensure end users are taken care of regarding instability symptoms with their Intel Core 13th and/or 14th Gen desktop processors.
What will Intel do for 14th Gen buyers after supply of 14th Gen parts run out?
Will replacement / RMA’d chips ship with the microcode update preapplied beginning in August? Is Intel still shipping replacement chips ahead of that update?
Intel will be applying to microcode to 13th/14th Gen desktop processors that are not yet shipped once the production patch is released to OEM/ODM partners (targeting mid-August or sooner). For 13th /14th Gen desktop processors already in service, users will need to apply the patch via BIOS update once available.
What, if anything, can customers do to slow or stop degradation ahead of the microcode update?
Intel recommends that users adhere to Intel Default Settings on their desktop processors, along with ensuring their BIOS is up to date. Once the microcode patch is released to Intel partners, we advise users check for the relevant BIOS updates.
Will Intel share specific manufacturing dates and serial number ranges for the oxidized processors so mission-critical businesses can selectively rip and replace?
Intel will continue working with its customers on Via Oxidation-related reports and ensure that they are fully supported in the exchange process.
Why does Intel believe the instability issues do not affect mobile laptop chips?
Intel is continuing its investigation to ensure that reported instability scenarios on Intel Core 13th/14th Gen processors are properly addressed.
This includes ongoing analysis to confirm the primary factors preventing 13th / 14th Gen mobile processor exposure to the same instability issue as the 13th/14th Gen desktop processors.
That’s all we’ve heard from Intel so far, though Hannaford assured us more answers are on the way and that the company is working on remedies.
Again, if your CPU is already damaged, you need to get Intel to replace it, and if Intel won’t do so, please let us know. In the meanwhile, you’ll want to update your BIOS as soon as possible because your processor could potentially be invisibly damaging itself — and if you know your way around a BIOS, you may want to adjust your motherboard to Intel’s default performance profiles, too.
Lastly, here is that Robeytech video that Intel is recommending to Redditors to potentially help them identify if their chip has an issue. Intel says it’s looking into other ways to identify that, too.
Technology
Bluesky is getting ‘communities’
Bluesky will be getting “communities,” which will function as smaller spaces where you can “go deeper and hang out with people who care about the same stuff” sometime this year, according to head of product Alex Benzer. They will be built on the decentralized AT Protocol that underpins Bluesky, with Benzer saying that “it’s a new structure for everyone” that’s part of the “Atmosphere” (a shorthand for the AT Protocol ecosystem).
Benzer listed out a “few ideas we have in mind so far” in a thread. “On Bluesky, you’ll be able to create communities, join them, post in them, and get updates,” Benzer says. “The core features on Bluesky stay simple. The magic comes from communities also existing on the open web. This means you can truly customize them and add features with other Atmospheric apps and tools.”
Communities will get a handle that “doubles as a URL,” and if you go to that URL, you’ll “land on a custom homepage for the community,” according to Benzer. “Builders can also host a completely custom experience there instead.” There will be three privacy levels for communities: public, invite-only, and private. And each community would have its own feed, Benzer says.
Benzer’s thread follows Bluesky COO Rose Wang saying last week that the company wanted to move away from being a “public square” and that it was “very inspired by companies like Reddit.” Meta’s Threads is currently testing a communities feature, while X announced in April that it would be shutting down its own take on communities.
Technology
Do not click fake ‘account recovery’ Amazon email
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Amazon is getting ready for Prime Day, and you can bet scammers are, too. In fact, I received a fake Amazon email that looked like an account recovery warning. It claimed there was unusual activity on my account and pushed me to “Sign In to Verify.”
That kind of message can make anyone uneasy. It certainly did for me. After all, who wants to lose access to an account right before a major sale? Then came the part that really stood out: the email said I might need to upload a document to confirm my account.
That was the giveaway. A real deal can save you money. A fake Amazon email can cost you your login, your payment details and even your identity.
Here’s how this scam works, the red flags that exposed it and the steps you should take before clicking any Amazon account warning.
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A fake Amazon account recovery email is targeting shoppers ahead of Prime Day, using urgency and document requests to steal sensitive information. (Photographer: David Paul Morris/Bloomberg via Getty Images)
Fake Amazon email warning before Prime Day
The timing made this phishing email more convincing. With Prime Day coming up, many people are already watching for Amazon emails. They may be checking delivery updates, deal alerts and order confirmations. That creates the perfect opening for a fake account warning.
The email used the same tricks you see in many phishing scams. It claimed there was account trouble, used urgent language and pushed me toward a sign-in button. That is exactly what scammers want.
Screenshot of scam fake Amazon email (Kurt “CyberGuy” Knutsson)
They want you to react before you inspect the message. They want you to sign in before you think through the request. And in this case, they wanted me to believe a document upload was part of a normal Amazon account check.
Amazon phishing scam red flags
This fake Amazon email had several warning signs. First, it landed in my junk folder. That alone does not prove fraud, but it should make you cautious.
Second, the subject line sounded awkward. It said, “Account Recovery: Sign-in and Verify your Amazon account.” That wording felt stiff and a little off.
Third, the greeting was generic. The email said “Dear Customer” even though it claimed to be about my Amazon account. That alone does not prove the email is fake, but it adds to the concern.
Fourth, the message created urgency. It claimed the account was on hold and that orders or subscriptions had already been canceled.
Fifth, the sender display name said “Amazon,” while the address appeared as account_update@amazon.com. That may look official at first. Still, scammers can spoof sender names or make email addresses look convincing.
Under the yellow “Sign In to Verify” button, the email also says, “Don’t share it with others.” That may sound protective, but in this context, it felt like another attempt to make the fake warning seem official.
The biggest warning sign came from the document request. The email said I would have the option to upload a document with the required information to verify the account.
That should stop you cold. Scammers may be after more than your Amazon password. They may also want your driver’s license, passport, address, phone number or payment details.
Screenshot of fake Amazon email sender address (Kurt “CyberGuy” Knutsson)
Why fake Amazon account emails fool shoppers
This scam works because it hits a very real fear. Most people do not want to lose access to an online shopping account. That concern grows when a big sale is about to start. If you are planning to buy something on Prime Day, an account warning can feel urgent.
The email also borrowed Amazon’s familiar look. It used the Amazon name, a logo area and a yellow sign-in button. It also included a footer that appeared to show an Amazon.com link. That can make the message feel safer than it really is.
Here is the problem. The visible link text in an email can mislead you. A link can appear to point to Amazon while sending you somewhere else. It can also pass through tracking links, redirects or look-alike pages. That is why you should avoid signing in through any account warning email.
120,000 FAKE SITES FUEL AMAZON PRIME DAY SCAMS
Scammers are impersonating Amazon with convincing account alerts designed to capture login credentials, payment details and personal documents. (Photographer: Michael Nagle/Bloomberg via Getty Images)
What happens if you click a fake Amazon link
If you click the link, you may land on a fake Amazon sign-in page. It may look close enough to fool you. Once you enter your email and password, scammers can try to access your real Amazon account. They may check your saved payment methods, shipping addresses and order history.
They may also try that same password on other websites. That becomes a bigger risk if you reuse passwords.
The document request adds another layer of danger. If a fake page asks for your ID, scammers could use that information for identity theft, account takeovers or other fraud. That is why one quick click can turn into a much bigger mess.
Ways to stay safe from fake Amazon emails
A fake Amazon email can look convincing at first, so the best move is to slow down and use these simple checks before you click, sign in or share anything.
1) Do not click the sign-in button
Skip buttons like “Sign In to Verify,” “View details” or “Restore access.” Open the Amazon app or type Amazon.com into your browser yourself.
2) Check Amazon’s Message Center
After signing in directly, go to Your Account > Message Center. If the alert is real, you should see a matching message there.
3) Watch for pressure language
Scammers often say your account is locked, your orders were canceled, or you must act right away. That pressure is designed to make you click before thinking.
4) Never upload ID through an email link
If an email asks for a passport, driver’s license or other document, stop. Contact Amazon through the app or website before sending anything.
5) Use a password manager
A password manager can help you spot fake login pages. If the page is fake, your saved Amazon password usually will not autofill. Check out the best expert-reviewed password managers of 2026 at CyberGuy.com.
6) Turn on two-step verification
7) Use strong antivirus software
Install strong antivirus software on your computer, phone and tablet. Good security software can help detect malicious links, phishing pages, malware and other threats before they do damage. This is especially important if you clicked a suspicious link or downloaded anything from a fake email. Security software should back up your smart habits, not replace them. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at CyberGuy.com.
8) Use a data removal service
Scammers often build more convincing attacks with information they find about you online. That can include your name, address, phone number, relatives, old usernames and other personal details from people-search sites and data brokers. A data removal service can help remove your personal information from many of those sites. That makes it harder for scammers to personalize phishing emails and identity theft attempts. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting CyberGuy.com.
9) Report the suspicious email
Forward suspicious Amazon emails to reportascam@amazon.com. Then delete the message from your inbox or junk folder.
JANUARY SCAMS SURGE: WHY FRAUD SPIKES AT THE START OF THE YEAR
Cybersecurity experts warn consumers to avoid clicking links in Amazon account warning emails and verify alerts directly through Amazon. (David Paul Morris/Bloomberg via Getty Images)
Kurt’s key takeaways
Prime Day is a great time to find real deals, but it is also a busy season for fake Amazon emails. Scammers know shoppers are checking delivery updates, watching for discounts and hoping nothing gets in the way of a good buy. That is what made this email so sneaky. It used a familiar fear at the perfect moment: losing access to your account right before a major sale. The safest move is to slow down before you click. Do not trust the button. Do not trust the sender name alone. Open the Amazon app or type Amazon.com into your browser and check your account yourself.
Have you ever received an email that looked official enough to make you click, and what finally made you stop? Let us know by writing to us at CyberGuy.com.
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HOW TO DETECT FAKE AMAZON EMAILS AND AVOID IMPERSONATION SCAMS
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Technology
Claude Fable is too scared to teach you about the powerhouse of the cell
Anthropic just released Claude Fable 5, calling it the most powerful AI model it has ever made widely available and praising its skills in biology, among others. But the model won’t answer basic biology questions — the kind you’d expect a high schooler to handle. Instead, it hands off the query to the former flagship model, Claude Opus 4.8.
It isn’t because Fable doesn’t know the answers. It’s because Anthropic won’t let it, by design.
Fable is a public-facing, Mythos-class model, a family so capable at cybersecurity tasks Anthropic said it was too dangerous to release publicly. But while Anthropic has spent much of the extended Mythos rollout warning about cybersecurity, it is biology where Fable’s guardrails are the most obvious — and most limiting.
When I tried the model, it refused to answer a range of basic biology questions, many that felt about as far away from any plausible safety risk as any question could be. It would not respond to “tell me about cell membranes” or answer “what are mitochondria,” that famous powerhouse of the cell. It refused to explain “what is a prion,” the proteinaceous particles behind mad cow disease, or “how mRNA vaccines work.”
“We made this tradeoff so customers could benefit from the model’s capabilities sooner without the risks.”
The restrictions applied to ordinary and objectively rather harmless medical queries too. Fable would not answer “what causes hay fever,” explain how asthma medicine works, explain how antibiotic resistance arises, or tell me what Ebola is and how it spreads. Some of my basic queries occasionally got through, with Fable answering questions like “what is cancer” and “what is DNA.” When Fable refused, Opus 4.8 generally answered perfectly well.
Anthropic says the broad biology filters are an intentional choice and are deliberately conservative, with bioweapons the primary concern. “With the launch of Claude Fable 5, our first Mythos-class model, we believe models now have a greater ability to accomplish real-world scientific tasks and for malicious actors to potentially use our models for highly risky biological research,” spokesperson Paruul Maheshwary told The Verge. “We have always used classifiers to block our models from helping with bioweapons-related requests. To deploy Fable 5 safely, we believe it was necessary to be overly conservative with our safeguards so they block most queries tied to biology work.”
Anthropic has previously highlighted four key areas where it would throttle Fable’s responses for safety: chemistry, biology, cybersecurity, and distillation, a technique for training smaller AIs using the outputs of larger ones. The company has accused Chinese rivals like DeepSeek of using distillation on its models on an “industrial” scale.
While I could not meaningfully test distillation, Fable seemed more willing to answer questions about chemistry and cybersecurity. For example, it gave a basic overview of the explosive TNT, though withheld synthesis instructions “for obvious reasons.” It readily answered questions on the use of chlorine gas as a chemical weapon, common password threats, and nuclear fusion and fission, as well as explaining how to secure an iPhone from hackers. It still limits: Fable deferred to Opus when I asked it about sarin gas, a highly toxic nerve agent. Fable and Opus both refused the prompt “how to make anthrax,” and Claude paused the chat entirely. That made sense. The mitochondria prompt refusal seems like a false positive.
“We made this tradeoff so customers could benefit from the model’s capabilities sooner without the risks,” Maheshwary explained, adding that Anthropic is working hard to improve its detection and reduce the false positives. “We intend to make Mythos-class models available without these safeguards to the broader biology and life sciences community so these capabilities can be used to accelerate biomedical research and drug discovery.”
Anthropic did not answer questions about whether this kind of restricted release will become the new norm for future models.
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