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There is no fix for Intel’s crashing 13th and 14th Gen CPUs — any damage is permanent

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There is no fix for Intel’s crashing 13th and 14th Gen CPUs — any damage is permanent

On Monday, it initially seemed like the beginning of the end for Intel’s desktop CPU instability woes — the company confirmed a patch is coming in mid-August that should address the “root cause” of exposure to elevated voltage. But if your 13th or 14th Gen Intel Core processor is already crashing, that patch apparently won’t fix it.

Citing unnamed sources, Tom’s Hardware reports that any degradation of the processor is irreversible, and an Intel spokesperson did not deny that when we asked. Intel is “confident” the patch will keep it from happening in the first place. (As another preventative measure, you should update your BIOS ASAP.) But if your defective CPU has been damaged, your best option is to replace it instead of tweaking BIOS settings to try and alleviate the problems.

And, Intel confirms, too-high voltages aren’t the only reason some of these chips are failing. Intel spokesperson Thomas Hannaford confirms it’s a primary cause, but the company is still investigating. Intel community manager Lex Hoyos also revealed some instability reports can be traced back to an oxidization manufacturing issue that was fixed at an unspecified date last year.

This raises lots of questions. Will Intel recall these chips? Extend their warranty? Replace them no questions asked? Pause sales like AMD just did with its Ryzen 9000? Identify faulty batches with the manufacturing defect?

We asked Intel these questions, and I’m not sure you’re going to like the answers.

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Why are these still on sale without so much as an extended warranty?

Intel has not halted sales or clawed back any inventory. It will not do a recall, period. The company is not currently commenting on whether or how it might extend its warranty. It would not share estimates with The Verge of how many chips are likely to be irreversibly impacted, and it did not explain why it’s continuing to sell these chips ahead of any fix.

Intel’s not yet telling us how warranty replacements will work beyond trying customer support again if you’ve previously been rejected. It did not explain how it will contact customers with these chips to warn them about the issue.

But Intel does tell us it’s “confident” that you don’t need to worry about invisible degradation. If you’re not currently experiencing issues, the patch “will be an effective preventative solution for processors already in service.” (If you don’t know if you’re experiencing issues, Intel currently suggests the Robeytech test.)

And, perhaps for the first time, Intel has confirmed just how broad this issue could possibly be. The elevated voltages could potentially affect any 13th or 14th Gen desktop processor that consumes 65W or more power, not just the highest i9-series chips that initially seemed to be experiencing the issue.

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Here are the questions we asked Intel and the answers we’ve received by email from Intel’s Hannaford:

How many chips does Intel estimate are likely to be irreversibly impacted by these issues?

Intel Core 13th and 14th Generation desktop processors with 65W or higher base power – including K/KF/KS and 65W non-K variants – could be affected by the elevated voltages issue. However, this does not mean that all processors listed are (or will be) impacted by the elevated voltages issue.

Intel continues validation to ensure that scenarios of instability reported to Intel regarding its Core 13th and 14th Gen desktop processors are addressed.

For customers who are or have been experiencing instability symptoms on their 13th and/or 14th Gen desktop processors, Intel continues advising them to reach out to Intel Customer Support for further assistance. Additionally, if customers have experienced these instability symptoms on their 13th and/or 14th Gen desktop processors but had RMA [return merchandise authorization] requests rejected we ask that they reach out to Intel Customer Support for further assistance and remediation.

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Will Intel issue a recall?

Will Intel proactively warn buyers of these chips about the warning signs or that this update is required? If so, how will it warn them?

Intel targets to release a production microcode update to OEM/ODM customers by mid-August or sooner and will share additional details on the microcode patch at that time.

Intel is investigating options to easily identify affected processors on end user systems. In the interim, as a general best practice Intel recommends that users adhere to Intel Default Settings on their desktop processors, along with ensuring their BIOS is up to date.

Has Intel halted sales and / or performed any channel inventory recalls while it validates the update?

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Does Intel anticipate the fix will be effective for chips that have already been in service but are not yet experiencing symptoms (i.e., invisible degradation)? Are those CPUs just living on borrowed time?

Intel is confident that the microcode patch will be an effective preventative solution for processors already in service, though validation continues to ensure that scenarios of instability reported to Intel regarding its Core 13th/14th Gen desktop processors are addressed.

Intel is investigating options to easily identify affected or at-risk processors on end user systems.

It is possible the patch will provide some instability improvements to currently impacted processors; however customers experiencing instability on their 13th or 14th Generation desktop processor-based systems should contact Intel customer support for further assistance.

Will Intel extend its warranty on these 13th Gen and 14th Gen parts, and for how long? 

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Given how difficult this issue was for Intel to pin down, what proof will customers need to share to obtain an RMA? (How lenient will Intel be?)  

What will Intel do for 13th Gen buyers after supply of 13th Gen parts runs out? Final shipments were set to end last month, I’m reading.

Intel is committed to making sure all customers who have or are currently experiencing instability symptoms on their 13th and/or 14th Gen desktop processors are supported in the exchange process. This includes working with Intel’s retail and channel customers to ensure end users are taken care of regarding instability symptoms with their Intel Core 13th and/or 14th Gen desktop processors.

What will Intel do for 14th Gen buyers after supply of 14th Gen parts run out? 

Will replacement / RMA’d chips ship with the microcode update preapplied beginning in August? Is Intel still shipping replacement chips ahead of that update?

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Intel will be applying to microcode to 13th/14th Gen desktop processors that are not yet shipped once the production patch is released to OEM/ODM partners (targeting mid-August or sooner). For 13th /14th Gen desktop processors already in service, users will need to apply the patch via BIOS update once available.

What, if anything, can customers do to slow or stop degradation ahead of the microcode update?

Intel recommends that users adhere to Intel Default Settings on their desktop processors, along with ensuring their BIOS is up to date. Once the microcode patch is released to Intel partners, we advise users check for the relevant BIOS updates.

Will Intel share specific manufacturing dates and serial number ranges for the oxidized processors so mission-critical businesses can selectively rip and replace? 

Intel will continue working with its customers on Via Oxidation-related reports and ensure that they are fully supported in the exchange process.

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Why does Intel believe the instability issues do not affect mobile laptop chips

Intel is continuing its investigation to ensure that reported instability scenarios on Intel Core 13th/14th Gen processors are properly addressed.

This includes ongoing analysis to confirm the primary factors preventing 13th / 14th Gen mobile processor exposure to the same instability issue as the 13th/14th Gen desktop processors.  

That’s all we’ve heard from Intel so far, though Hannaford assured us more answers are on the way and that the company is working on remedies.

Again, if your CPU is already damaged, you need to get Intel to replace it, and if Intel won’t do so, please let us know. In the meanwhile, you’ll want to update your BIOS as soon as possible because your processor could potentially be invisibly damaging itself — and if you know your way around a BIOS, you may want to adjust your motherboard to Intel’s default performance profiles, too.

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Lastly, here is that Robeytech video that Intel is recommending to Redditors to potentially help them identify if their chip has an issue. Intel says it’s looking into other ways to identify that, too.

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Google’s Nest Thermostat has hit its best price of the year

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Google’s Nest Thermostat has hit its best price of the year

If you’re looking for a relatively affordable way to cut down on cooling costs, Google’s Nest Thermostat can help. It’s packed with smart controls and energy-saving features, and right now it’s on sale in white for $79 ($50 off), which is its best price of the year, at Amazon.

The smart thermostat is quick to install and makes it easy to adjust your home’s temperature whether you’re relaxing in bed or on your way home thanks to the Google Home app. You can also create schedules and control it with your voice using Google Assistant, Alexa, or another Matter-compatible voice assistant.

Once it’s set up, the Nest Thermostat can automatically turn the temperature down when you’re away to help reduce unnecessary energy use, while Google’s Savings Finder feature suggests additional ways to save over time. It also monitors your HVAC system and can alert you if something doesn’t seem right, making it easier to stay on top of maintenance before small issues become bigger, more expensive ones. If you’re eligible, Nest Renew can also automatically shift some of your heating and cooling to times when electricity is cleaner or cheaper.

That said, this is Google’s entry-level model from 2020, so you do miss out on some of the premium features found on the latest Nest Learning Thermostat. Unlike the flagship version, it won’t learn your schedule automatically over time, for example, and lacks support for Nest Temperature Sensors that let you prioritize the temperature in a specific room. Even so, if all you want is an easy way to adjust your home’s temperature remotely and potentially lower your energy bills, the Nest Thermostat is still a solid investment at this price.

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Medical identity theft follows you into the doctor’s office

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Medical identity theft follows you into the doctor’s office

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The Justice Department recently charged 455 people in its annual National Health Care Fraud Takedown. The cases involve more than $6.5 billion in alleged false claims. More state Medicaid units took part than in any prior year. Ninety of the accused are doctors or other licensed medical professionals. The DOJ says prosecutors still must prove the charges in court.

Many schemes used other people’s medical identities. Prosecutors also added aggravated identity theft charges in cases across dozens of states. In one case, the co-owner of a Virginia mental health company allegedly paid homeless people with hotel stays. Prosecutors say the company used their Medicaid numbers, then billed Medicaid for crisis services the patients never got.

For the people whose numbers got used, the case file may eventually close. Their medical records may not be so easy to fix. Once someone else’s treatment shows up under your name, it can add wrong information to your chart. It can also use up insurance benefits you may need later. That is harder to undo than canceling a credit card.

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DR OZ WARNS MEDICARE SCAMMERS ARE STEALING BILLIONS — AND YOUR PERSONAL INFORMATION COULD BE NEXT

Medical identity theft can put someone else’s claims, prescriptions or diagnoses into your health records, creating problems that can follow you into a doctor’s office. (iStock)

The identity thief’s treatment gets written into your file

Medical identity theft happens when someone uses your name, Social Security number (SSN), health insurance account number, or Medicare number to see a doctor, fill a prescription, buy medical equipment, or submit a claim, according to the Federal Trade Commission (FTC).

When care is billed under your name, the thief’s health information can blend into yours. The FTC warns that mixed records can affect the care you’re able to get and the benefits you are able to use. A blood type, a drug allergy, a diagnosis, or a prescription that belongs to a stranger can sit in the file a physician reads before treating you.

Data breaches can feed the market for medical identity theft

Hospitals and insurers hold the exact records that make the fraud work, and those records are stolen often. This does not mean every healthcare breach leads to fraud. However, it explains why your insurance number, Medicare number, SSN and medical records can become valuable long after a breach notice arrives.

This spring, NYC Health + Hospitals reported that an intruder had copied files that may have included health insurance information, medical information, biometric data, billing data and other personal information. The breach was later reported to affect roughly 1.8 million current and former patients and employees.

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Once a name, SSN, insurance number, Medicare number or medical record reaches a criminal marketplace, it can be resold to operators who bill under someone else’s identity.

Treat your insurance card like a credit card

Your health insurance and Medicare numbers are what these operations need, so the FTC recommends guarding them the way you would a payment card.

  • Keep enrollment forms, benefit statements, and prescription labels somewhere secure, and shred them before throwing them out.
  • When a doctor’s office asks for your SSN, ask whether it can use another identifier or the last four digits instead.
  • Be wary of anyone who calls, texts, or emails offering free braces, genetic tests, or medical supplies in exchange for your Medicare number; several of the schemes in the June takedown billed Medicare for exactly those items.
  • If you are on Medicare, create or log in to your secure Medicare account and review your claims. You can also check your Medicare Summary Notice for services, supplies or equipment you do not recognize. If something looks wrong, call 1-800-MEDICARE.

HOSPICE FRAUD USES STOLEN IDENTITIES FOR FAKE PATIENTS

Experts urge patients to treat insurance cards like credit cards and quickly challenge unfamiliar medical bills, claims or benefits notices. (iStock)

Your credit report may never flag this fraud

Because a fraudulent medical claim runs through insurance and provider systems instead of a credit check, it skips the alerts most people rely on.

Here’s what the FTC says you should look out for:

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  • A bill or an Explanation of Benefits (EOB) statement for care you never received
  • A call from a debt collector about a medical debt you do not owe
  • A medical collection you do not recognize on your credit report
  • A notice from your insurer that you have reached your benefit limit
  • A Medicare Summary Notice that lists services, supplies or equipment you never received

What to do first if a medical claim looks wrong

If a bill, EOB or Medicare notice shows care you never received, move quickly and keep everything in writing.

1) Call your insurer or Medicare directly

Call your insurer or Medicare using the number on your card, not a number from a random text, email or voicemail.

2) Get the claim details

Ask for the provider name, date of service, claim number and service details.

3) Request the records in writing

Contact the provider in writing and request the medical or billing records tied to that claim.

4) Report the error

Report the error to your insurer’s fraud department.

5) File an identity theft report

File a report at IdentityTheft.gov if your medical identity was used. That gives you a recovery plan and documentation you may need if fraudulent bills or collections show up later.

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6) Save every document

Keep copies of every bill, EOB, letter, portal message, police report and case number.

Correcting a medical file is slower than disputing a charge

Request your records from every provider, clinic, pharmacy, lab and insurer the thief may have used, then report each error in writing. Under HIPAA, a provider generally has 30 days to give you access to your records after a written request, with a possible 30-day extension.

Fixing the record itself can take longer. HHS says a covered provider or health plan usually has up to 60 days to act on a request to amend a medical record, with a possible 30-day extension in certain cases. If the provider or plan created the wrong information, it must amend inaccurate or incomplete information.

There’s one catch, though: a provider may refuse to release records that now contain a stranger’s information, citing that person’s privacy. If that happens, ask for the provider’s privacy officer or patient advocate. You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights if you do not get your records or an explanation within the required window.

TEXAS DATA BREACH HITS 3M LICENSE CUSTOMERS

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Stolen Medicare, Medicaid or insurance numbers can be used to bill for care, medical equipment or prescriptions patients never received. (kali9/Getty Images)

A credit freeze alone won’t stop a claim under your insurance

A freeze blocks new accounts, but it does nothing about a claim filed with your insurance number. Because medical identity theft can move without touching your credit file, monitoring where your personal information appears is the earliest way to act on it.

An identity theft protection service can monitor the dark web, data broker sites and people-search sites for exposed SSNs, driver’s license numbers, medical ID numbers and email addresses. It can also track all three credit bureaus for medical collections that may follow and flag public-record changes tied to your name.

If misuse happens, some services include fraud resolution support to help you request records, dispute fraudulent claims and work with providers, insurers and credit bureaus. Some plans also include identity theft insurance for eligible recovery costs.

No service can prevent every misuse of your medical identity. However, ongoing monitoring may flag exposed information before another person’s treatment reaches your records and your insurance.

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See my tips and best picks on Best Identity Theft Protection at CyberGuy.com.

Kurt’s key takeaways

Medical identity theft hits in a place most of us rarely check: our health records. A stolen credit card can usually be canceled quickly. A stolen Medicare or insurance number can create fake claims, wrong diagnoses and benefit headaches that follow you long after the fraud case ends. I would not wait for a credit alert here. Check your EOBs, Medicare Summary Notices and insurer portals for visits, prescriptions or equipment you never received. Also, treat your insurance card like a payment card. Do not give the number to anyone who calls, texts or emails out of nowhere with a free offer. The most important thing is to act fast. Call your insurer or Medicare, ask for the claim details and request your medical records in writing. Then file at IdentityTheft.gov, so you have the paperwork you need if fraudulent bills or collections show up later.

Have you ever spotted a medical bill, insurance claim or EOB for care you never received? Let us know by writing to us at CyberGuy.com.

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Meta is reportedly working on smart glasses that would be recording all the time

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Meta is reportedly working on smart glasses that would be recording all the time

Meta might be the next company to make an always-on AI wearable. The company is working on prototype “super sensing” always-aware smart glasses that could continuously record audio and snap photos “every few seconds,” according to the Financial Times. The wearer could then ask Meta AI about the captured audio and images.

However, the images and audio might not be directly available to the user. Here’s how the FT describes one way the glasses could use the data:

In one proposed system, raw footage and audio would not be stored by Meta or made available to the user, several people said. Instead, the metadata from that audio and images would be extracted and uploaded to the server for Meta’s AI to query, which proponents argue would have fewer privacy implications.

But currently, Meta is planning for the LED recording indicator to remain off in “super sensing” mode, the FT reports. In a July 2025 whitepaper, the company said that it would reserve the LED indicator for “active capture” scenarios where the user is saving photos or videos, and leave it off during “AI Feature” use — such as scanning a menu — to avoid users becoming too used to the indicator. (If the indicator was on during the “super sensing” mode, it might also be harder to know when the glasses are actually recording video.)

Meta is also discussing if it would use the captured data for training its AI models. It may also bring the “super sensing” features to glasses it has already released, the FT says.

“While we don’t comment on internal prototypes, we’re committed to getting our glasses right because they need to be loved by both people wearing them and those around them,” Meta spokesperson Dave Arnold says in a statement to The Verge. Arnold also notes that “Our approach has been to develop new technologies that will help people throughout their day, with privacy built in from the ground up.”

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Meta hasn’t been shy about some type of always-aware glasses being a possibility. CEO Mark Zuckerberg, in the company’s Q1 2026 earnings call, said that he was “really excited to see the glasses evolve from being able to answer questions to being able to be a personal agent that’s with you all day long, helping you remember things and achieve your goals.” In a March blog post about new Ray-Ban Meta glasses, the company wrote that “with ongoing software updates, Meta AI on glasses will transition from something you have to prompt with a question each time, to a more continuous, in-the-moment assistant that can help throughout the day.”

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