Technology
Steps to protect yourself while shopping on your phone this holiday season
The holiday season is the best time of the year. Many of us spend quality time with our families, enjoy delicious food and even go on vacations. For many, it’s also a time to indulge in shopping. And why not? This is when you find the best deals on your favorite products, whether it’s a new electronic gadget or a household essential.
However, the holiday season also comes with an increased risk of mobile fraud while shopping online. Scammers often target online shoppers in more ways than you might imagine. Fortunately, with some awareness and precautions, you can protect yourself. Below, I’ll discuss the rise in mobile shopping scams and how you can stay safe.
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A woman shopping on her smartphone (Kurt “CyberGuy” Knutsson)
The rise in mobile fraud
According to Appdome’s latest U.S. Consumer Survey, 60.6% of Americans say fraud is their biggest concern. More than 40% of global consumers reported that they or someone close to them had been directly affected by mobile fraud, malware or a cyberattack. With mobile apps now being the main way people interact with brands, skepticism among users is growing. In fact, 24% of consumers believe developers don’t care about app security, a massive jump of 258% since 2021.
Social engineering has become a major worry, as people are becoming more aware of the many ways mobile fraud can happen. This includes things like location spoofing, scams that manipulate users and account takeovers. Almost half of the survey respondents this year said they or someone they know personally had dealt with fraud, scams or similar issues.
Such scams also affect your online shopping experience. I spoke with Tom Tovar, CEO of Appdome, regarding what consumers need to know when they are shopping on their mobile devices this holiday season.
“Consumers should be aware of phishing, smishing and vishing scams, which exploit fake emails, deceptive SMS messages and fraudulent phone calls to steal sensitive information. More sophisticated threats include FaceID bypass attacks, such as those carried out by the GoldPickaxe malware, which uses AI-enhanced techniques to bypass biometric authentication,” Tovar said.
“Other significant risks include banking trojans, which infiltrate apps to steal login credentials or financial data, and accessibility malware, which exploits device accessibility features to take control of mobile interactions. The rise of these sophisticated threats highlights the need for robust in-app security.”
A woman shopping on her smartphone (Kurt “CyberGuy” Knutsson)
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4 steps to take to protect yourself while shopping on your phone
Shopping scams are becoming harder to detect, but it’s easy to stay ahead of them. Here are some steps you can take to protect yourself while shopping on your phone.
1) Shop on a safe mobile app
This might seem obvious, but sticking to trusted apps can help keep you safe while shopping. By trusted apps, I mean platforms like Amazon, eBay and Walmart.
“With the growing sophistication of mobile threats, it’s becoming increasingly challenging for consumers to identify risks independently. Threats like phishing, accessibility malware and banking trojans are designed to mimic legitimate functions, making them nearly impossible to detect at a glance. Instead of relying solely on spotting issues, consumers should look for apps that clearly communicate their commitment to security through visible privacy policies, transparent security practices and updates addressing new threats. Choosing apps from trusted sources and reading user reviews can also provide reassurance,” Tovar said.
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2) Watch out for phishing, smishing and vishing scams
When shopping on your phone, be cautious of phishing, smishing and vishing scams, as they are common tactics used to steal your personal and financial information. Phishing involves fake emails that look like they are from trusted retailers, tricking you into sharing sensitive details like passwords or payment information. Smishing is a similar tactic but delivered through text messages, often containing links to fake websites or malicious downloads.
Vishing, on the other hand, involves scammers making phone calls pretending to be customer service representatives from well-known brands, attempting to gain access to your private information. Always verify the authenticity of emails, texts or calls before clicking links or sharing details to ensure a safe shopping experience.
The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android and iOS devices.
3) Be cautious about the permissions you grant to apps
When shopping online on your phone, it’s important to be careful about the permissions you give to apps. A lot of apps may ask for access to things like your camera, contacts or location, even if it’s not necessary for the shopping experience. Always think twice before granting these permissions.
“These permissions are often abused by malware to collect sensitive data or perform unauthorized actions. Before granting permissions, consider whether they align with the app’s purpose. Developers can mitigate these risks by incorporating protections from Appdome’s anti-fraud offering, which protects against the many abuse methods used by malicious actors to abuse mobile app permissions,” Tovar said.
A woman shopping on her smartphone (Kurt “CyberGuy” Knutsson)
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4) Protect your financial information
Protecting financial information is crucial, especially when shopping online. It’s important to use secure websites, indicated by “https” in the URL, and avoid saving payment details in apps or on websites unless they are trustworthy.
While consumers should stay vigilant – by using trusted apps, downloading only from official app stores and monitoring for suspicious activity – there’s only so much they can do, Tovar said.
“The sophistication of modern threats often makes it impossible for users to identify or prevent all risks on their own,” he said. “Consumers have a better chance of keeping their personal information secure by choosing brands that prioritize security and back it up with tangible actions, such as automating robust protections and delivering proactive, built-in security measures.”
Kurt’s key takeaway
The holiday season is a prime time for shopping and, unfortunately, for scams. As mobile shopping continues to grow, threats like AI-driven scams and advanced malware are expected to increase. However, you can keep yourself safe by staying informed about potential threats, choosing apps with robust security measures and practicing good mobile hygiene. It’s also the responsibility of app developers to ensure users don’t fall prey to scammers.
Do you think app developers are doing enough to keep people safe from scams? Let us know by writing us at Cyberguy.com/Contact.
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OpenAI announced yet another reorganization Friday, consolidating certain areas and making company president Greg Brockman the official lead of all things product.
In a memo viewed by The Verge, Brockman wrote that since OpenAI’s product strategy for this year is to go all-in on AI agents, the company is combining its products to “invest in a single agentic platform and to merge ChatGPT and Codex into one unified agentic experience for all.”
To do this, the company is making a suite of org chart changes, although it’s still operating under some of the same ones from last month. That’s when AGI boss Fidji Simo went on medical leave and OpenAI announced that Brockman would be in charge of product strategy and CSO Jason Kwon, CFO Sarah Friar, and CRO Denise Dresser would take control of business operations.
It’s all part of OpenAI’s recent strategic shift to focus on key revenue drivers like coding and enterprise and stop pouring resources into “side quests” ahead of its potential IPO later this year and amid investor pressure to turn a profit.
In Simo’s continued absence, Brockman’s role leading product strategy is now official, as well as the company’s “scaling” arm. Under Brockman will be four different pillars. The first is core product and platform, led by Thibault Sottiaux, who has been OpenAI’s engineering lead for Codex, and the second is critical enterprise industries, led by ChatGPT head Nick Turley. Third is the consumer pillar, such as health, commerce, and personal finance, which will be led by Ashley Alexander, who has been its healthcare products VP. The fourth pillar — core infrastructure, ads, data science, and growth — will be led by Vijaye Raji, who has been OpenAI’s CTO of applications.
Brockman wrote in the memo that OpenAI’s goal is now to “bring agents to ChatGPT scale, in order to give individuals and organizations significantly more value and utility from our products.”
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You’re going about your day when your phone buzzes. A text hits your phone. It looks official. It sounds urgent. And suddenly, you are being told you owe money for a traffic violation. That is exactly what Todd from Texas experienced. He emailed us and said:
“I received this text message today. It was so baffling because I haven’t lived in California for nearly a decade. I didn’t click on anything or respond. How can I tell if this is for real or if this is a scam?”
If you’ve gotten a message like this, you are not alone. This type of scam is spreading fast, and it is designed to pressure you into acting before you think. Let’s break down what is really going on.
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FAKE AGENT PHONE SCAMS ARE SPREADING FAST ACROSS THE US
This message may look official, but several red flags show it is likely a scam designed to pressure you into paying quickly. (Kurt “CyberGuy” Knutsson)
What the traffic ticket scam text looks like
At first, the message seems convincing. It claims to be a “final reminder” from the California DMV, and it warns of penalties like license suspension and added fees. It even includes a link that appears somewhat official. However, once you slow down and take a closer look, the red flags quickly start to pile up.
The biggest red flags in this message
Here are the key warning signs to watch for in messages like this.
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1) The phone number makes no sense
The message comes from a number with a +63 country code. That is the Philippines, not California. Government agencies in the U.S. do not send official legal notices from international numbers. That alone is a major warning sign.
2) No name, just “Dear Driver”
Legitimate notices from a DMV or court almost always include your full name or at least some identifying information. “Dear Driver” is vague on purpose. It allows scammers to send the same message to thousands of people.
3) The link isn’t a real DMV website
The message includes this link:
ca.mnvtl.life/dmv
That isn’t a government domain. Official DMV websites in California use “.ca.gov” or similar trusted domains. Scammers often create lookalike links to trick you into clicking.
4) Urgency and threats
The message pushes you to act quickly with a deadline. It lists consequences like license suspension and extra charges. Scammers rely on fear. When you feel rushed, you are more likely to click without thinking.
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5) Asking you to reply to proceed
The text says to reply with “Y” to get instructions. That is another trap. Responding confirms your number is active, which can lead to more scam messages.
6) Generic language and odd phrasing
Parts of the message feel slightly off. The tone is formal but not quite right. That subtle awkwardness is common in scam messages sent to large groups of people.
7) Overloaded threats designed to scare you
The message piles on consequences like license suspension, added fees, court action and even credit damage. In this case, it even mentions a license suspension and a $160 late payment charge. That combination is meant to overwhelm you and push you to act fast. Real agencies usually provide clear, specific notices, not a long list of escalating threats in a single text.
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Scam texts like this often arrive out of nowhere and try to create urgency before you have time to question them. (Kurt “CyberGuy” Knutsson)
What this means for you
Even if you have never driven in California, you could still receive this message. Scammers cast a wide net and hope someone takes the bait. If you click the link, you could be taken to a fake payment page. That page may ask for your credit card details, personal information or login credentials. In some cases, it can also install malware on your device or redirect you to credential-stealing pages. This isn’t about a ticket. It is about getting your data. State DMVs typically do not send final legal notices or payment demands by text message.
Why these scams keep working
These messages work because they tap into something most people fear. Legal trouble, fines and losing driving privileges. They also look just real enough to pass a quick glance. That is all scammers need. As more services move online, these scams will continue to evolve.
Unlike typical DMV scams, this message impersonates a court and escalates the threats to make the situation feel more serious (Kurt “CyberGuy” Knutsson)
Ways to stay safe from traffic ticket text scams
Start with a simple rule. Never trust a payment request that shows up out of nowhere. Here are practical steps you can take:
1) Do not click the link
If you are unsure, do not tap anything in the message. That includes links and reply options.
2) Use strong antivirus software
If you accidentally click a link, strong antivirus software can help detect malware and protect your data. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com
3) Verify directly with the DMV
Go to your state’s official DMV website by typing it yourself into your browser. Do not use the link in the text.
4) Check the sender carefully
Look at the phone number. International numbers or random strings are a clear warning sign.
5) Ignore generic greetings
Real notices will usually include your name or case details. Vague language is a red flag.
6) Consider a data removal service
Scammers often get your number from data broker sites. Removing your personal info from those databases with a data removal service can reduce these messages. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com
7) Block and report the number
On your phone, block the sender and report it as spam. This helps reduce future attempts.
8) Turn on spam filtering
Enable spam filtering on your phone or through your carrier to catch more of these messages before they reach you.
Kurt’s key takeaways
Todd did the right thing. He paused, questioned the message and did not click. That one decision likely saved him from handing over personal information. When it comes to messages like this, skepticism is your best defense. If something feels off, trust that instinct.
Should phone carriers and tech companies be doing more to block scams like this before you ever see them? Let us know by writing to us at Cyberguy.com
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Copyright 2026 CyberGuy.com. All rights reserved.
Honda revealed prototypes of two new hybrid models, an Accord sedan and the Acura RDX SUV, during its annual business briefing this week, built on a platform that it says will begin launching next year. The RDX was announced earlier this year as Honda’s first SUV to feature the next-gen version of its two-motor hybrid system.
In March, Honda announced it would take a writedown of up to 2.5 trillion yen ($15.7 billion) on its EV investments. Now Honda says its EV-related losses will be “resolved” by 2029, and that it will reevaluate its EV plans in 2030.
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