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Selling on the internet? Beware of sneaky tactics scammers use to trick you

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Selling on the internet? Beware of sneaky tactics scammers use to trick you

Selling stuff online can be tempting. You don’t have to go out and hunt for buyers. Instead, you can just post an ad on platforms like eBay or Facebook Marketplace and wait for people to reach out to you. But along with the ease of online selling comes the risk of getting scammed.

One of the popular scams to watch out for is the Google Voice verification scam. This scam preys on unsuspecting sellers by exploiting their trust and the convenience of online communication. Scammers pose as potential buyers and use seemingly innocent requests to gain access to your personal information. Their ultimate goal is to hijack your phone number and use it for fraudulent activities.

Here’s how it works: A scammer will send you a text with a Google Voice verification code and ask you to share it with them. If you do, they’ll use that code to create a Google Voice number linked to your phone number. Once they’ve got that, they can use your number for all sorts of shady stuff, like identity theft.

Recently, I received an email from Allen C., a resident of Island Park, New York, explaining how he almost fell prey to the Google Voice scam. Below, I share Allen’s story, discuss the impact of such scams and provide tips on how you can protect yourself.

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A woman shopping online (Kurt “CyberGuy” Knutsson)

How scammers prey on innocent online sellers

Allen told me he was trying to sell an item on eBay when he received a message from someone saying they were interested in buying the item. The person asked for his number, saying she was at work and her husband would contact him. Allen gave his contact number, but then she asked him to share a code.

“At first I thought it was legit, but then she told me she needs to confirm I was real, so she sends me this code through Google Voice, it gave me a 6 digit code which I was supposed to send back,” Allen told me.

“After thinking about it, I was trying to figure out why she needed to know if I was real, when we didn’t even discuss the item I was selling! I did some checking and she started spelling words wrong, she said she didn’t get the return code, I know she did, she begged me to let her send another one. My research confirmed it was probably a scam.”

Allen realized it was a scam just in time, refused to give the scammer his cell number and deleted the message.

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Selling on the internet? Beware of sneaky tactics scammers use to trick you

A woman shopping online (Kurt “CyberGuy” Knutsson)

DON’T FALL PREY TO ELECTION SEASON’S CRAFTIEST SCAMS

What happens when you give the code to scammers

Once you provide scammers with your Google Voice verification code, they can create a Google Voice number that is linked to your phone number. This gives them significant control over a virtual phone number associated with your real one, which poses serious risks.

One of the main dangers is that scammers can intercept verification codes sent by banks and financial institutions. When these institutions send a verification code to authorize a transaction, it may be redirected to the scammer’s Google Voice number instead of your phone. This allows the scammer to authorize fraudulent transactions, reset passwords and gain access to your financial accounts, effectively bypassing your security measures.

Additionally, by controlling a number linked to your identity, scammers can engage in identity theft. They may open a new credit card or loan account in your name, impersonate you to access other services that rely on phone verification and exploit your phone number as a recovery option for various accounts.

Furthermore, scammers can use the Google Voice number to conduct additional scams while appearing to have a legitimate U.S.-based number. This tactic helps them hide their true identity and makes it more challenging for authorities to trace their actions.

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Ultimately, by gaining control of a number associated with your identity, scammers acquire a powerful tool that undermines common security measures that rely on phone verification. This can lead to financial losses, damage to your credit score and a complicated process of reclaiming your identity and securing your accounts.

TV HOST ANDY COHEN SWINDLED IN COSTLY BANK SCAM: HOW TO AVOID BECOMING A VICTIM YOURSELF

Selling on the internet? Beware of sneaky tactics scammers use to trick you

A woman selling stuff online (Kurt “CyberGuy” Knutsson)

HOW TO AVOID BECOMING A MOVING SCAM VICTIM

How to reclaim your Google Voice number?

If you’ve given a scammer the verification, your linked number has been claimed, and someone else is using that number with another Voice account. If you still own the linked number, you can reclaim it by following these steps:

  • On your computer, go to voice.google.com.
  • Click Settings in the upper right corner.
  • Under Linked numbers, click New linked number, then enter the phone number to link
  • To verify your number, Google will provide a six-digit code. For a mobile number, click Send Code to review the code in a text message. If it’s a landline, click verify by phone link and then Call.
  • Enter the code and click Verify, then Claim

4 other ways to protect yourself from such scams

Scammers don’t only use Google Voice to scam you. They have plenty of other tactics, such as making you install malware to steal your data and passwords. Below are some tips to avoid getting scammed.

1) Check the email address: When you’re trying to sell something online, scammers might reach out to you via email and try to get you to click on malicious links. These links may look harmless, but they can give scammers access to your device and important data. Do not click on any links or attachments in the email and do not reply to it. Remember, you don’t need to click any links to sell an item online.

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The best way to safeguard yourself from malicious links that install malware and potentially access your private information is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android and iOS devices.

2) Avoid the sense of urgency: Many online selling scams create a sense of urgency or panic to trick you. Scammers might tell you that there’s a problem with your account, claim that you owe money, suggest that there’s an issue with your listing or even offer you a prize.

They may pressure you to act quickly, asking you to send money, provide personal information or buy gift cards. Don’t let them rush or pressure you. Take a moment to think carefully before you respond. If you’re unsure, consult someone you trust, such as a friend, family member or financial adviser. Remember, legitimate buyers or platforms will never ask you to pay with gift cards, wire transfers or cryptocurrency.

3) Verify buyer or seller’s identity: If you receive a message or call from someone claiming to be a buyer, a platform representative or an organization related to your online sale, don’t trust them blindly. Scammers may use fake names, phone numbers or email addresses to deceive you. They might also have some information about you, such as your name or listing details, which doesn’t mean they are legitimate. This information could be obtained from public sources or previous scams.

Do not provide any additional personal information, such as your bank details, password or Social Security number. Avoid agreeing to any unusual requests, like sending money, buying gift cards or sharing codes. Instead, verify their identity by contacting the organization or platform directly using a known, official contact method. You can also check the organization’s website for any alerts or warnings about scams.

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4) Invest in personal data removal services: Removing yourself from the internet is an important step in protecting your personal information from scammers and cybercriminals. Even if you’re not selling anything online, removing your personal information from the web is crucial. This prevents scammers from obtaining your data to make fraudulent calls or create convincing scams. By limiting your online presence, you reduce the chances of scammers finding and exploiting your personal details. Additionally, deleting yourself from the internet ensures that scammers cannot access your personal information to call you or make you believe they have some of your credentials, making their scams seem legitimate.

While no service promises to remove all your data from the internet, having a removal service is great if you want to constantly monitor and automate the process of removing your information from hundreds of sites continuously over a longer period of time. Check out my top picks for data removal services here.

ALERT: 4.3 MILLION AMERICANS EXPOSED IN MASSIVE HEALTH SAVINGS ACCOUNT DATA BREACH

Kurt’s key takeaway

Selling items online can be easy, but it comes with risks, such as the Google Voice scam. If someone asks you for a verification code or personal details during a sale, be extra cautious. Always verify their legitimacy and use official channels for communication. Only use trusted platforms to sell anything online and take steps to protect yourself from identity theft, which can impact your finances for years.

Have you ever fallen victim to an online scam? What did you learn from the experience? Let us know by writing us at Cyberguy.com/Contact.

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Matt Mullenweg: ‘WordPress.org just belongs to me’

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Matt Mullenweg: ‘WordPress.org just belongs to me’

Over the past several weeks, WordPress cofounder Matt Mullenweg has made one thing exceedingly clear: he’s in charge of WordPress’ future.

Mullenweg heads up WordPress.com and its parent company, Automattic. He owns the WordPress.org project, and he even leads the nonprofit foundation that controls the WordPress trademark. To the outside observer, these might appear to be independent organizations, all separately designed around the WordPress open-source project. But as he wages a battle against WP Engine, a third-party WordPress hosting service, Mullenweg has muddied the boundaries between three essential entities that lead a sprawling ecosystem powering almost half of the web.

To Mullenweg, that’s all fine — as long as it supports the health of WordPress long-term.

“WordPress.org just belongs to me personally,” Mullenweg said during an interview with The Verge. WordPress.org exists outside the commercial realm of Automattic, as a standalone publishing platform that offers free access to its open-source code that people can use to create their own websites. But it’s not a neutral, independent arbiter of the ecosystem. “In my role as owning WordPress.org, I don’t want to promote a company, which is A: legally threatening me and B: using the WordPress trademark. That’s part of why we cut off access from the servers.”

“That’s true: we are pressuring them”

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Mullenweg’s feud with WP Engine fans out in a few different directions. He’s criticized WP Engine for not putting enough time and money into developing the open-source WordPress ecosystem, saying that if you gave $1 to the WordPress Foundation, “you’d be a bigger donor than WP Engine.” And Mullenweg has brought up the possibility that WP Engine “hacked” the Automatic-owned WooCommerce plug-in to collect commissions meant for Automattic, which WP Engine has denied. From those arguments, the fight appears to be one over what is and isn’t appropriate in the open-source software world.

But Mullenweg has since sidelined those arguments to make the case that WP Engine — and its “hacked up, bastardized simulacra” of the WordPress open-source code, as he describes it — is infringing on Automattic’s trademark: WordPress.

“The analogy I made is they got Al Capone for taxes,” Mullenweg says. “So, if a company was making half a billion dollars from WordPress and contributing back about $100,000 a year, yes, I would be trying to get them to contribute more.” WP Engine competes directly with the hosting services offered by Automattic and WordPress.com, and Mullenweg argues one of the reasons for its success is the use of “WordPress” across its site. “That’s why we’re using that legal avenue to really, yeah, pressure them. That’s true: we are pressuring them.”

Mullenweg began his public pressure campaign during a WordPress conference last month, telling people to “vote with your wallet” and stop supporting WP Engine. He later called the service a “cancer” to the WordPress ecosystem. Mullenweg eventually blocked WP Engine from WordPress.org’s servers, leaving WP Engine’s customers unable to install themes, plug-ins, and updates.

The decision to cut off WP Engine also put other WordPress projects in a precarious position. WordPress is open-source and free to use, with no mandate to give back. But Mullenweg has made it clear that there is some bar that successful projects must meet to stay off Automattic’s radar.

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“I happily provide WordPress.org services to literally every other host,” Mullenweg says. There is “no requirement to give back. WordPress will be open-source forever and ever, and so there will never be any legal requirement to give back.” But WordPress does still “request” that companies contribute something. “It’s better for WordPress if they give back.”

For WP Engine, what it comes down to is this: Mullenweg wants the company to contribute to WordPress, whether it’s by paying to license the WordPress trademark or by pitching into the open-source WordPress project.

Even though the WordPress Foundation controls the platform’s trademark, the commercial rights for that trademark are licensed to Automattic. That means Automattic can charge other companies for using the WordPress trademark for commercial purposes — and that’s where Mullenweg has been able to exert pressure on WP Engine.

“What they’re doing is not okay. It’s not that they’re calling it WP; it’s that they’re using the WordPress trademark in confusing ways,” Mullenweg said. He cited the “frantic changes” he claims WP Engine made to its site to remove mentions of “WordPress” after the dispute began. Under the WordPress Foundation’s trademark policies, companies can use the WordPress name and logo to “refer to and explain their services.”

The foundation says the “WP” abbreviation isn’t covered by its trademarks, but the guidelines were recently tweaked to say that companies should stop using the abbreviation in “a way that confuses people.” During The Verge’s interview, Mullenweg confirmed he changed the foundation’s trademark policies to include a “dig at WP Engine.” The policy now says WP Engine “never once even donated to the WordPress Foundation, despite making billions of revenue on top of WordPress.”

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This week, Automattic published its proposed solution to the dispute: a seven-year deal that would require WP Engine to pay an 8 percent fee on all revenue to either use the WordPress and Automattic’s WooCommerce trademarks or to compensate employees who would contribute to the WordPress open-source project. The deal was offered in late September, but Mullenweg says it’s off the table due to “WP Engine’s behavior, deception, and incompetence.”

The dispute culminated in a lawsuit, in which WP Engine accuses Automattic and Mullenweg of extortion. WP Engine alleges that Mullenweg said he would proceed with a “scorched earth nuclear approach” after the two failed to come to an agreement. “When WPE refused to capitulate to Automattic’s astronomical and extortionate monetary demands, Mullenweg made good on his threats,” WP Engine claims. “The threat of ‘war’ turned into a multi-front attack, part of an overarching scheme to extract payouts from WPE.”

In the lawsuit, WP Engine claims Mullenweg is attempting to “capitalize on the chaos he caused” by advertising a deal to switch to Pressable — another WordPress host owned by Automattic. The filing also includes a purported job offer from Mullenweg to WP Engine CEO Heather Brunner saying that if she declines to join Automattic, he’d tell the CEO of Silver Lake — the private equity firm that owns WP Engine.

WordPress executive director Josepha Haden Chomphosy has since left Automattic, along with more than 150 other employees who accepted Mullenweg’s offer to leave for $30,000 or six months of pay, whichever is higher, if they didn’t support his fight against WP Engine.

More importantly, WP Engine’s lawsuit raises concerns about corporate overreach, alleging Mullenweg’s actions reflect “a clear abuse of his conflicting roles” at the WordPress Foundation, Automattic, and the open-source WordPress project. In a statement on Thursday, Automattic called the lawsuit “baseless,” adding that it denies WP Engine’s allegations, “which are gross mischaracterizations of reality.”

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However the legal case may pan out, it’s become clear that Mullenweg does control WordPress.org. But his fight with WP Engine has only made the border between WordPress and Automattic murkier, casting a shadow of uncertainty over the open source community that’s long backed him. That seems to be a risk Automattic is willing to take as long as WordPress comes out on top.

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Waymo is adding the Hyundai Ioniq 5 to its robotaxi fleet

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Waymo is adding the Hyundai Ioniq 5 to its robotaxi fleet

Waymo has its sights set on its next robotaxi: the Hyundai Ioniq 5.

The Alphabet company announced that it was entering a “multi-year, strategic” partnership with the Hyundai Motor Group that will result in the Ioniq 5 eventually joining its robotaxi fleet.

But first, the Ioniq 5 will need to undergo on-road testing with Waymo’s self-driving technology, which the company says will begin in late 2025. Waymo wouldn’t specify when the Ioniq 5 will be used for passenger trips, except to say it would be “years” later.

Vehicles intended for Waymo’s fleet will be manufactured at Hyundai’s $7.6 billion Metaplant factory in Georgia, which is nearing the end of its construction. The companies have agreed to produce a number of Waymo-equipped electric Hyundais there “in significant volume over multiple years,” Waymo said in its press release.

Waymo wouldn’t specify when the Ioniq 5 will be used for passenger trips

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With robotaxis, one of the most important metrics is uptime, or the amount of time it’s on the road ferrying passengers. Time spent plugged into a charger is time not making money. The Ioniq 5 is an electric crossover SUV with a little over 300 miles of range and an 800-volt architecture that enhances its charging speed. When plugged into a 350kW fast charger, Hyundai says the Ioniq 5 can charge from 10–80 percent in just 18 minutes, depending on the conditions. Waymo certainly saw those charging speeds as a benefit to its still unprofitable business.

The Ioniq 5 has received favorable reviews since it was released in late 2021, in addition to raking in numerous awards. Today, it’s one of the bestselling EVs on the market, with 30,000 sold in the US this year alone. Its popularity has helped Hyundai, along with its sister company Kia, overtake Ford and GM as the No. 2 seller of EVs in the US behind Tesla.

Currently, Waymo operates a fleet of hundreds of Jaguar I-Pace vehicles, which has been its primary robotaxi vehicle since the company’s first one, the Chrysler Pacifica minivan, was retired in 2013. The company has plans to add a new vehicle made by Geely’s Zeekr — though the Biden administration’s recent move to quadruple tariffs for electric vehicles imported from China could complicate that.

Recent reporting from South Korea previewed today’s partnership news, with sources telling Electronic Times that the two companies met numerous times at Waymo’s headquarters in California to discuss “contract manufacturing of robotaxis.” Sources also told the publication that Waymo was looking for a “replacement” for its Zeekr vehicles because of costly new tariffs.

But Waymo pushed back against this report and reiterated its intention to eventually deploy Zeekr. “The IONIQ 5 will not directly replace any of our vehicle platforms, but it will help us prepare for additional scale and growth opportunities,” Waymo spokesperson Christopher Bonelli said in an email. Waymo is “hard at work” validating the sixth version of its self-driving technology in the Zeekr vehicle, he added.

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Tellingly, Waymo isn’t saying how many Ioniq 5s it plans to buy from Hyundai, in contrast to its approach to previous vehicle announcements. Some of this could be attributable to the fact that Waymo has grown more cautious about overly optimistic predictions after critics panned the AV industry for setting unrealistic deadlines.

This won’t be the Ioniq 5’s first self-driving rodeo. The vehicle also serves as a platform for Motional, which is Hyundai’s robotaxi subsidiary, as well as Avride, which used to be Yandex’s self-driving group.

But Waymo’s business is significantly, well, busier than those firms. The company recently celebrated a significant milestone: 100,000 paid trips a week.

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The creepy yet helpful humanoid robot ready to move into your home

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The creepy yet helpful humanoid robot ready to move into your home

Are you ready to have a humanoid robot in your home that could help with everyday tasks and make life just a little bit easier? 

Well, get ready to meet NEO Beta. This innovative humanoid robot from 1X Technologies, an OpenAI-backed Norwegian firm, is designed specifically for home environments, and it’s about to change the way we interact with technology in our daily lives. With its friendly demeanor and advanced capabilities, 

NEO Beta is set to become your new go-to helper around the house. Let’s dive in and see what makes this robot so special.

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NEO Beta humanoid robot (1X Technologies)

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Meet NEO Beta: Your new home companion

NEO Beta stands at 5.41 feet tall and weighs a mere 66 pounds, making it an unobtrusive presence in your home. This bipedal robot can walk at a comfortable 2.5 mph and even run at an impressive 7.5 mph when needed. With a carrying capacity of 44 pounds and a run time of two to four hours, NEO Beta is well-equipped to handle various household tasks.

home robot 2

NEO Beta humanoid robot (1X Technologies)

NEXT-GEN HUMANOID ROBOT IS KNOCKING AT YOUR DOOR

Advanced features for seamless integration

NEO Beta boasts advanced sensors and artificial intelligence that allow it to respond to human emotions, voice commands and gestures. This natural communication style sets it apart from traditional robots, making it feel more like a helpful companion than a machine.

One of NEO Beta’s standout features is its ability to integrate with existing home automation systems. It can control smart devices, manage lighting, heating and security systems, streamlining your home management experience.

Using machine learning, NEO Beta adapts to your preferences and routines over time. This means it can provide personalized assistance, offer reminders and support you in ways tailored to your lifestyle.

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NEO Beta humanoid robot interacting with a woman (1X Technologies)

WHAT IS ARTIFICIAL INTELLIGENCE (AI)?

Safety and security at the forefront

1X Technologies says it has prioritized safety in NEO Beta’s design. The robot includes collision avoidance systems and real-time monitoring to ensure safe operation in your home. Additionally, it can provide surveillance and alerts, enhancing your home’s security.

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NEO Beta humanoid robot interacting with a woman (1X Technologies)

CARMEN, THE ROBOT COMPANION, CAN HELP BOOST YOUR MEMORY AND COGNITION

The Evolution from EVE to NEO Beta

NEO Beta builds upon the foundation laid by its predecessor, EVE. While EVE was primarily designed for industrial applications, NEO Beta is specifically tailored for household use. The shift from a wheeled base to a bipedal design allows NEO Beta greater flexibility in navigating home environments.

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NEO Beta humanoid robot opening a door (1X Technologies)

What sets NEO Beta apart?

Unlike many robotics companies that focus on showcasing human-robot interactions for testing or collaborative work scenarios, 1X is positioning NEO Beta as a close, casual companion for the home. This approach suggests a vision of robots as integral parts of our daily lives, rather than mere tools or assistants.

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NEO Beta humanoid robot picking up a ball (1X Technologies)

The road ahead

1X Technologies has ambitious plans for NEO Beta. The company aims to deploy some units into homes for research and development purposes in the near future. Looking ahead, 1X envisions producing thousands of units by 2025, potentially scaling up to millions by 2028.

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NEO Beta humanoid robot (1X Technologies)

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Kurt’s key takeaways

While NEO Beta promises to revolutionize home automation and personal assistance, questions about privacy, ethics and the societal impact of widespread robot adoption remain. As this technology continues to develop, it will be interesting to see how it shapes our homes, our relationships with technology and, ultimately, our daily lives.

Are you ready to welcome these new humanoid robot companions like NEO Beta into your home? Let us know by writing us at Cyberguy.com/Contact.

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For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

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