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Selling on the internet? Beware of sneaky tactics scammers use to trick you
Selling stuff online can be tempting. You don’t have to go out and hunt for buyers. Instead, you can just post an ad on platforms like eBay or Facebook Marketplace and wait for people to reach out to you. But along with the ease of online selling comes the risk of getting scammed.
One of the popular scams to watch out for is the Google Voice verification scam. This scam preys on unsuspecting sellers by exploiting their trust and the convenience of online communication. Scammers pose as potential buyers and use seemingly innocent requests to gain access to your personal information. Their ultimate goal is to hijack your phone number and use it for fraudulent activities.
Here’s how it works: A scammer will send you a text with a Google Voice verification code and ask you to share it with them. If you do, they’ll use that code to create a Google Voice number linked to your phone number. Once they’ve got that, they can use your number for all sorts of shady stuff, like identity theft.
Recently, I received an email from Allen C., a resident of Island Park, New York, explaining how he almost fell prey to the Google Voice scam. Below, I share Allen’s story, discuss the impact of such scams and provide tips on how you can protect yourself.
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A woman shopping online (Kurt “CyberGuy” Knutsson)
How scammers prey on innocent online sellers
Allen told me he was trying to sell an item on eBay when he received a message from someone saying they were interested in buying the item. The person asked for his number, saying she was at work and her husband would contact him. Allen gave his contact number, but then she asked him to share a code.
“At first I thought it was legit, but then she told me she needs to confirm I was real, so she sends me this code through Google Voice, it gave me a 6 digit code which I was supposed to send back,” Allen told me.
“After thinking about it, I was trying to figure out why she needed to know if I was real, when we didn’t even discuss the item I was selling! I did some checking and she started spelling words wrong, she said she didn’t get the return code, I know she did, she begged me to let her send another one. My research confirmed it was probably a scam.”
Allen realized it was a scam just in time, refused to give the scammer his cell number and deleted the message.
A woman shopping online (Kurt “CyberGuy” Knutsson)
DON’T FALL PREY TO ELECTION SEASON’S CRAFTIEST SCAMS
What happens when you give the code to scammers
Once you provide scammers with your Google Voice verification code, they can create a Google Voice number that is linked to your phone number. This gives them significant control over a virtual phone number associated with your real one, which poses serious risks.
One of the main dangers is that scammers can intercept verification codes sent by banks and financial institutions. When these institutions send a verification code to authorize a transaction, it may be redirected to the scammer’s Google Voice number instead of your phone. This allows the scammer to authorize fraudulent transactions, reset passwords and gain access to your financial accounts, effectively bypassing your security measures.
Additionally, by controlling a number linked to your identity, scammers can engage in identity theft. They may open a new credit card or loan account in your name, impersonate you to access other services that rely on phone verification and exploit your phone number as a recovery option for various accounts.
Furthermore, scammers can use the Google Voice number to conduct additional scams while appearing to have a legitimate U.S.-based number. This tactic helps them hide their true identity and makes it more challenging for authorities to trace their actions.
Ultimately, by gaining control of a number associated with your identity, scammers acquire a powerful tool that undermines common security measures that rely on phone verification. This can lead to financial losses, damage to your credit score and a complicated process of reclaiming your identity and securing your accounts.
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A woman selling stuff online (Kurt “CyberGuy” Knutsson)
HOW TO AVOID BECOMING A MOVING SCAM VICTIM
How to reclaim your Google Voice number?
If you’ve given a scammer the verification, your linked number has been claimed, and someone else is using that number with another Voice account. If you still own the linked number, you can reclaim it by following these steps:
- On your computer, go to voice.google.com.
- Click Settings in the upper right corner.
- Under Linked numbers, click New linked number, then enter the phone number to link
- To verify your number, Google will provide a six-digit code. For a mobile number, click Send Code to review the code in a text message. If it’s a landline, click verify by phone link and then Call.
- Enter the code and click Verify, then Claim
4 other ways to protect yourself from such scams
Scammers don’t only use Google Voice to scam you. They have plenty of other tactics, such as making you install malware to steal your data and passwords. Below are some tips to avoid getting scammed.
1) Check the email address: When you’re trying to sell something online, scammers might reach out to you via email and try to get you to click on malicious links. These links may look harmless, but they can give scammers access to your device and important data. Do not click on any links or attachments in the email and do not reply to it. Remember, you don’t need to click any links to sell an item online.
The best way to safeguard yourself from malicious links that install malware and potentially access your private information is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android and iOS devices.
2) Avoid the sense of urgency: Many online selling scams create a sense of urgency or panic to trick you. Scammers might tell you that there’s a problem with your account, claim that you owe money, suggest that there’s an issue with your listing or even offer you a prize.
They may pressure you to act quickly, asking you to send money, provide personal information or buy gift cards. Don’t let them rush or pressure you. Take a moment to think carefully before you respond. If you’re unsure, consult someone you trust, such as a friend, family member or financial adviser. Remember, legitimate buyers or platforms will never ask you to pay with gift cards, wire transfers or cryptocurrency.
3) Verify buyer or seller’s identity: If you receive a message or call from someone claiming to be a buyer, a platform representative or an organization related to your online sale, don’t trust them blindly. Scammers may use fake names, phone numbers or email addresses to deceive you. They might also have some information about you, such as your name or listing details, which doesn’t mean they are legitimate. This information could be obtained from public sources or previous scams.
Do not provide any additional personal information, such as your bank details, password or Social Security number. Avoid agreeing to any unusual requests, like sending money, buying gift cards or sharing codes. Instead, verify their identity by contacting the organization or platform directly using a known, official contact method. You can also check the organization’s website for any alerts or warnings about scams.
4) Invest in personal data removal services: Removing yourself from the internet is an important step in protecting your personal information from scammers and cybercriminals. Even if you’re not selling anything online, removing your personal information from the web is crucial. This prevents scammers from obtaining your data to make fraudulent calls or create convincing scams. By limiting your online presence, you reduce the chances of scammers finding and exploiting your personal details. Additionally, deleting yourself from the internet ensures that scammers cannot access your personal information to call you or make you believe they have some of your credentials, making their scams seem legitimate.
While no service promises to remove all your data from the internet, having a removal service is great if you want to constantly monitor and automate the process of removing your information from hundreds of sites continuously over a longer period of time. Check out my top picks for data removal services here.
ALERT: 4.3 MILLION AMERICANS EXPOSED IN MASSIVE HEALTH SAVINGS ACCOUNT DATA BREACH
Kurt’s key takeaway
Selling items online can be easy, but it comes with risks, such as the Google Voice scam. If someone asks you for a verification code or personal details during a sale, be extra cautious. Always verify their legitimacy and use official channels for communication. Only use trusted platforms to sell anything online and take steps to protect yourself from identity theft, which can impact your finances for years.
Have you ever fallen victim to an online scam? What did you learn from the experience? Let us know by writing us at Cyberguy.com/Contact.
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Microsoft closed out Summer Game Fest with a bang. The company’s annual June showcase was packed with crowd-pleasers: Halo, Gears of War, Fable, a translucent Xbox, and even some pleasant surprises like new Persona and Crazy Taxi games. It was the kind of event that harkened back to the boisterous days of E3, when the industry was in a healthier place and game reveals were cultural events.
Just three days after the showcase, new Xbox CEO Asha Sharma warned of a “reset” at Microsoft’s gaming division, which would require “making hard choices.” The weeks that followed were filled with reports of impending layoffs, studio closures, and game cancellations. Ninja Theory is reportedly one of the studios on the chopping block, despite having just revealed a new game at SGF. If all this comes to pass, Xbox will be a shell of its former self.
After muscling its way into the console space nearly 25 years ago, Microsoft’s gaming division is at its lowest point ever. And the fallout from some disastrous decisions is going to get very ugly in the coming weeks and months.
It wasn’t always this way. With the arrival of the original Xbox in 2001, Microsoft seemed poised to be a viable contender in the space, with all of its resources helping it play catch-up with the likes of Sony and Nintendo. Major exclusives like Halo and a prescient foray into online play through Xbox Live helped to solidify this position for a time. But Microsoft flubbed the launch of the Xbox One in 2013 with an ill-fated push into non-gaming features like TV, and the brand has never really recovered. With the oft-confusing Xbox Series X / S generation, the company only fell further behind.
There are many reasons for this, but arguably the most damning was Microsoft’s extremely expensive push into subscription services. On paper it made some sense: Streaming services like Netflix were upending the film and TV landscape, so maybe the same could happen for gaming. Microsoft made some absolutely gigantic bets on this unproven future, spending billions of dollars to acquire studios and publishers in an attempt to build out a large library of content for Game Pass that would lure subscribers.
And while Game Pass proved popular initially, it ultimately plateaued, which meant that Microsoft spent all of that money on a business that didn’t grow anywhere near as large as it expected. (The service currently has around 30 million subscribers, while Microsoft had hoped to hit 100 million by 2030.) This misguided play also coincided with the “This is an Xbox” marketing campaign, which suggested that Xbox wasn’t a single console but rather a suite of Game Pass-capable devices, leading to even more confusion around the brand.
Just how bad are things? As Sharma and Xbox’s chief content officer Matt Booty wrote in the “reset” memo, “Excluding Activision Blizzard King, over the past five years, we have spent over $20 billion on ongoing investments in our content, platform, and hardware subsidy, but our annual revenue has declined nearly half a billion during that time. Going forward, this cannot continue.” The Activision deal, meanwhile, cost $68.7 billion. The company spent all of that money just to make it even less clear what an Xbox is.
This past February, there was a major shake-up at the Xbox division. Former boss Phil Spencer, who oversaw the brand through the Game Pass push and its many costly acquisitions, retired, while former president and COO Sarah Bond left the company. Despite some uncertainty around her lack of experience in the world of gaming — her prior role at Microsoft was head of the CoreAI division — Sharma’s early days provided some cause for optimism. She appeared willing to listen to fans on things like backward compatibility and exclusives, scrapped the unpopular Microsoft Gaming branding in favor of just Xbox, and moved the brand away from controversial AI features. She also made some strange and superficial changes, like restyling Xbox as XBOX.
But it’s clear the issues at Xbox run much deeper than a simple name change can fix. Sharma inherited a business that spent colossal amounts of money and had little to show for it, and now the bill is coming due. What makes this especially tragic is the sheer pedigree of the game studios that are being impacted. My colleague Tom Warren reported that Microsoft was mulling over closing at least five studios, which includes the likes of Arkane — best known for the wildly influential Dishonored series — and Double Fine Productions, a beloved team behind cult hits like Psychonauts, and more recently Keeper and Kiln. That’s multiple teams filled with talented individuals responsible for some of the most notable games ever made. Now they’re being discarded because of poor decisions they had no part in.
But even amid this apocalyptic landscape, Xbox’s issues feel particularly existential. Its hardware and subscription businesses are both faltering, and now it’s decimating its game development teams as well. Tom reported that the impending layoffs are expected to start next week, and it’s not clear yet just how widespread they will be. Part of the uncertainty is that we don’t know exactly what will happen to these studios; some may be hit with layoffs, some may be closed entirely, and some may be spun off as independent entities.
Whatever happens, though, Xbox will look drastically different once it’s all over. And given the dire state of console gaming, these might not even be the last changes for Microsoft’s gaming division.
- Sharma has done a lot of work to clean up the messaging around Xbox, but plenty of confusion remains, particularly when it comes to the company’s console exclusivity strategy.
- At the same time the Xbox is struggling, a new player is entering the space, as Valve launches the console-like Steam Machine.
- As always, Nintendo largely operates in its own parallel universe that has allowed it to largely weather the current storm.
- Bloomberg’s Jason Schreier has done some excellent reporting on the turmoil at Xbox, and has also helpfully condensed everything into a video on his YouTube channel.
- Matthew Ball is Xbox’s new strategy officer, and in an interview with The Game Business he explained how the brand is thinking about the next console, currently codenamed “Project Helix.”
- Speaking of execs, Booty talked to Game Informer following the SGF showcase to try and explain Xbox’s ever-changing strategy around exclusives, saying that “We want there to be a reason to believe and a reason to buy Xbox.”
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Pudu Robotics has announced what it calls the first “full-scenario robot-serviced hotel.” The project will use robots across the entire guest experience, from reception and room service to cleaning, food preparation and guest support.
The hotel is set to open in 2027, with trial rooms and robot-powered services expected to begin in late 2026. Early guests will be able to try robot check-in and autonomous in-room delivery before the full launch.
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COULD THE NEXT CHINESE THREAT WALK INTO YOUR KITCHEN ON TWO BATTERY-POWERED LEGS?
Pudu Robotics says its robot-run hotel will use AI-powered machines across check-in, room service, cleaning and guest support. (Pudu Robotics)
Where the robot-run hotel will be located
The hotel will sit on West Artificial Island, a man-made island tied to the Shenzhen-Zhongshan Link in Guangdong Province. That cross-sea bridge and tunnel project is one of the Pearl River Delta’s biggest transportation projects.
The location feels fitting. Shenzhen already has a reputation as one of China’s major technology hubs. Room-service delivery robots are already common in hotels across many large Chinese cities.
However, this project goes much further. Instead of adding a few robots to assist hotel staff, Pudu wants to create a connected robot service system that can handle the entire guest experience.
What robots will do inside the hotel
The planned hotel will include 44 high-end rooms, a restaurant, a gym and other guest spaces. Robots will take on roles across the property, including reception, room service, cleaning, food preparation and guest support.
That means you could check in with a robot, have luggage delivered by a robot and order drinks from your phone without calling the front desk. Then, cleaning robots would handle waste detection and room upkeep using AI.
Pudu says its robots will work from one shared intelligence framework. In other words, different machines will handle different jobs while staying connected through the same software system.
The robot staff behind the scenes
Pudu’s FlashBot will run an intelligent vending system, allowing guests to order drink deliveries by smartphone. The PUDU T300 will move luggage from the lobby to rooms.
Meanwhile, the PUDU CC1 Pro and PUDU MT1 cleaning robots will handle cleaning tasks using AI waste-detection technology.
At the Shenzhen launch event, BellaBot Pro served coffee while KettyBot Pro delivered refreshments and snacks. That kind of robotic service may still surprise many travelers. In Shenzhen, though, it already fits into a broader tech culture where robot baristas and drone food delivery are becoming more visible.
HUMANOID ROBOTS WORK NONSTOP IN PACKAGE TEST
Guests will be able to try robot check-in and autonomous in-room delivery during the hotel’s first public trial in late 2026. (Pudu Robotics)
How AI will run the hotel experience
The hotel will rely on PuduFM 1.0, the company’s embodied intelligence foundation model. It will also use PuduAgent to manage intelligent operations across the hotel.
“This partnership represents an important step toward large-scale deployment of embodied intelligence in premium hospitality environments,” said Cong Guo, co-founder and CTO of Pudu Robotics.
He also said the project gives the company a chance to explore new service models where AI and robotics work together to deliver connected service experiences.
That may sound ambitious, yet the rollout will be gradual. The first public trial is expected in late 2026. A broader hotel opening is planned for 2027.
Why China is moving fast with robot hospitality
China has already embraced service robots in hotels, restaurants, airports and public spaces. The robot-run hotel takes that trend into a more advanced phase.
Shenzhen Culture & Tourism Industry Development will work with Pudu Robotics to turn West Artificial Island into a robotics and technology destination. The hotel is only one part of that larger plan.
Over the next four years, the island is expected to add more robotics across tourism and hospitality. That could turn the area into a testing ground for how travelers react when robots handle nearly every service touchpoint.
The hotel is planned as a connected robot service system where different machines handle luggage, deliveries, cleaning and hospitality tasks. (Pudu Robotics)
What this means for you
If this hotel works well, it could change what you expect from travel in the future. Faster check-in, automated deliveries and round-the-clock service may sound convenient, especially when you arrive late or need something quickly.
However, there is another side to this. A robot-run hotel also raises questions about jobs, privacy, safety and what kind of hospitality guests actually want.
Some travelers may love the speed and efficiency. Others may miss the warmth of a person who can read the room, handle a strange request or help when something goes wrong.
That is where this project becomes important. It may show whether people are ready for hotels where AI handles the stay from start to finish.
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Kurt’s key takeaways
China’s first robot-run hotel feels like a major test of how far hospitality automation can go. We have already seen delivery robots roll through hotel hallways. Yet this project puts robots at the center of the entire stay. The convenience could be impressive. You could check in, order drinks, receive luggage and get room support without waiting on a busy front desk. For travelers who value speed, that may feel like a win. Still, hospitality has always been about more than efficiency. A great hotel stay often comes from small human moments. A kind greeting, a helpful suggestion or a quick fix when something goes sideways can make a trip feel easier.
If a robot-run hotel can give you faster service, would you miss the human touch or happily skip the front desk altogether? Let us know by writing to us at CyberGuy.com.
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Copyright 2026 CyberGuy.com. All rights reserved.
The Swift Observatory was launched in 2004, but recent solar storms have pushed its orbit lower, and it’s in danger of burning up in Earth’s atmosphere as soon as this year. To try and stave off its demise, NASA has enlisted Katalyst Space Technologies. The company’s Link spacecraft launched Friday with the goal of intercepting Swift, which has no propulsion system, and boosting its orbit back to its original position. Right now, Swift is circling at an altitude of 224 miles, and Link is aiming to raise that by about 150 miles.
Using a three-armed spacecraft to lift a satellite 150 miles higher into orbit is challenging enough, but the speed with which Katalyst pulled the mission together makes it even more impressive. NASA required the company to rush the job because Swift would be too low to save by October. $30 million and nine months later, help is on the way for the $500 million Swift.
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