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Lost access? Here’s how to reclaim your Facebook account

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Lost access? Here’s how to reclaim your Facebook account

There are a variety of reasons why you could be locked out of your Facebook account. Such reasons can range from the mundane (forgetting your password) to the worst case scenario (being hacked or banned). Whatever the reason for being locked out of your Facebook account, there are different steps you can take to get back into your Facebook account.

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Facebook app on smartphone (Kurt “CyberGuy” Knutsson)

If you forgot your password

Unless you’ve got a reliable password manager, you’re likely to forget your password once in a while. In order to gain access to your Facebook account without remembering your password, you would need to follow the steps below:

Recovering your password on a desktop/laptop browser:

  • Open your web browser and go to http://www.facebook.com/
  • When prompted for login and password, click Forgot Password?

Step to recover your password (Kurt “CyberGuy” Knutsson)

  • Follow the prompts to enter your email address or phone number associated with your account.
  • Facebook will email or text the email address or phone number associated with your account.

Step to recover your Facebook password (Kurt “CyberGuy” Knutsson)

BEST PASSWORD MANAGERS EXPERT REVIEWED 2024

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Recovering your password on your mobile device:

  • Open the Facebook app on your mobile device
  • On the Facebook app’s login page, tap Forgot Password?
  • On the next screen, enter your Mobile number associated with your Facebook account and click Continue.
  • If a Facebook account associated with your mobile number exists, it’ll send a security code to that mobile number, which you would enter in the Enter code field.
  • Select Continue for prompt to access your account
  • If you don’t know or no longer have access to the mobile number associated with your Facebook account, select Try Another way, and you will be prompted to input other identifying information, such as your email address.

Steps to recover your Facebook password on mobile device (Kurt “CyberGuy” Knutsson)

CLONED ON FACEBOOK? HERE’S HOW TO TAKE BACK CONTROL

If you’ve been hacked

If you’ve, unfortunately, been hacked, you have to follow different steps to access your account. Below are the steps to recover your account if your Facebook account has been hacked:

  • Open a web browser and go to facebook.com/hacked then click My account is compromised and follow the instructions to recover your account.

Step to report compromised Facebook account (Kurt “CyberGuy” Knutsson)

How to log back into Facebook if the hacker has logged you out

You may realize a hacker has taken over your account if you can’t log in, or you may notice some red flags while still logged into your account, like posts you didn’t create or friends letting you know you’ve been hacked. You may also notice that your account details, such as your name, birth date, etc., have been changed.

If you know you’ve been hacked, and you’ve been signed out of your account:

  • Go to the login screen and click Forgotten password
  • Then follow the steps to reset your password and log back in
  • Lastly, Facebook suggests that you visit https://www.facebook.com/hacked to secure your account. Here, they’ll ask you to change your password and review your recent login activity.

Facebook account on PC (Kurt “CyberGuy” Knutsson)

FOOLPROOF STEPS TO HELP PROTECT YOUR FACEBOOK ACCOUNT FROM HACKERS

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How to recover your account if the hacker changed the email address on file

If you’ve tried the above method, and you’re still locked out of your account, it could be because the hacker has changed the email address and other verification information on file, which means any reset password links after that will go to them.

The good news is that you can reverse this. When the hacker changes the email, Facebook sends a message to the previous email account with a special link to verify, aka your email. Search your inbox for an email from Facebook. Then, you can click this link to reverse the email change and follow the steps to secure your account.

Facebook home page (Kurt “CyberGuy” Knutsson)

How to recover your Facebook account if you no longer have access to the phone number or email associated with your account

If you cannot access the phone number or email associated with your Facebook account (perhaps because the hacker has also compromised your email).

  • Head to facebook.com/login/identify
  • You can fill out a form to have Facebook review your account while answering a few security questions to prove the account you’re trying to recover is yours.
  • Sometimes, you’ll have to provide proof of ID, like a photo of a driver’s license, as they match the information you provided to Facebook when you first created your account.

Facebook app on a smartphone (Kurt “CyberGuy” Knutsson)

Help a friend recover their account (or ask your friend to help you)

Facebook also allows friends to help each other recover their accounts. This is also true if your friend has passed away or is incapacitated and can no longer use their Facebook. By doing this, you help prevent hackers from taking over a vulnerable account. The steps you’d take, though, depend on the situation. For instance, there are cases where hackers create fake profiles to impersonate you.

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How can I protect my account from being hacked in the future?

Getting back access to a hacked account is our No. 1 question. However, if you’ve tried the above, and it doesn’t work, there is currently no other way to get in touch with Facebook. Therefore, because of that, you should follow our tips to secure your Facebook account. Whether you get back into your account or end up creating a new one, you must take all the steps you can to secure your account to prevent hackers from getting in:

1) Visit Facebook’s Privacy, Safety and Security settings in the Help Center.

  • Open the Facebook app
  • Tap the three horizontal lines (menu icon) in the bottom-right corner
  • Scroll down and tap Settings & Privacy
  • Tap Settings
  • Here, you can adjust various settings related to your account, including privacy options.

2) Consider keeping your account as private as possible.

3) Be sure to use a strong password that you aren’t using for other accounts. Consider using a password manager to generate and store complex passwords.

4) Under your account settings, set up 2FA via SMS. This means if someone changes your email or phone number, at least one of the methods can help you get back in.

5) Log out from your Facebook account when you access it on a public or friend’s device.

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6) Don’t share your login details with anyone, not even friends or relatives.

7) Don’t click on suspicious links or posts. The best way to protect yourself from clicking malicious links that install malware that may access your private information is to install antivirus protection on all your devices. This can also alert you of any phishing emails or ransomware scams. Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android and iOS devices.

8) Frequently do software updates on your device to prevent malware from getting in.

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Kurt’s key takeaways

Whether you’ve forgotten your password or gotten hacked, recovering access to your Facebook account doesn’t have to be hard. Facebook has multiple ways to access your account with appropriate security measures in place so that unscrupulous people don’t try to use these methods to compromise your existing Facebook account. Even though it may feel like an annoying extra step, setting up the multifactor authentication option for your Facebook account can keep your account even more secure.

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What features or tools do you wish Facebook would implement to make account recovery easier or more secure for users? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

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OpenAI keeps shuffling its executives in bid to win AI agent battle

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OpenAI keeps shuffling its executives in bid to win AI agent battle

OpenAI announced yet another reorganization Friday, consolidating certain areas and making company president Greg Brockman the official lead of all things product.

In a memo viewed by The Verge, Brockman wrote that since OpenAI’s product strategy for this year is to go all-in on AI agents, the company is combining its products to “invest in a single agentic platform and to merge ChatGPT and Codex into one unified agentic experience for all.”

To do this, the company is making a suite of org chart changes, although it’s still operating under some of the same ones from last month. That’s when AGI boss Fidji Simo went on medical leave and OpenAI announced that Brockman would be in charge of product strategy and CSO Jason Kwon, CFO Sarah Friar, and CRO Denise Dresser would take control of business operations.

It’s all part of OpenAI’s recent strategic shift to focus on key revenue drivers like coding and enterprise and stop pouring resources into “side quests” ahead of its potential IPO later this year and amid investor pressure to turn a profit.

In Simo’s continued absence, Brockman’s role leading product strategy is now official, as well as the company’s “scaling” arm. Under Brockman will be four different pillars. The first is core product and platform, led by Thibault Sottiaux, who has been OpenAI’s engineering lead for Codex, and the second is critical enterprise industries, led by ChatGPT head Nick Turley. Third is the consumer pillar, such as health, commerce, and personal finance, which will be led by Ashley Alexander, who has been its healthcare products VP. The fourth pillar — core infrastructure, ads, data science, and growth — will be led by Vijaye Raji, who has been OpenAI’s CTO of applications.

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Brockman wrote in the memo that OpenAI’s goal is now to “bring agents to ChatGPT scale, in order to give individuals and organizations significantly more value and utility from our products.”

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Is that traffic ticket text a scam or real?

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Is that traffic ticket text a scam or real?

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You’re going about your day when your phone buzzes. A text hits your phone. It looks official. It sounds urgent. And suddenly, you are being told you owe money for a traffic violation. That is exactly what Todd from Texas experienced. He emailed us and said:

“I received this text message today. It was so baffling because I haven’t lived in California for nearly a decade. I didn’t click on anything or respond. How can I tell if this is for real or if this is a scam?”

If you’ve gotten a message like this, you are not alone. This type of scam is spreading fast, and it is designed to pressure you into acting before you think. Let’s break down what is really going on.

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  • Plus, you’ll get instant access to my Ultimate Scam Survival Guide free when you join.

FAKE AGENT PHONE SCAMS ARE SPREADING FAST ACROSS THE US

This message may look official, but several red flags show it is likely a scam designed to pressure you into paying quickly. (Kurt “CyberGuy” Knutsson)

What the traffic ticket scam text looks like

At first, the message seems convincing. It claims to be a “final reminder” from the California DMV, and it warns of penalties like license suspension and added fees. It even includes a link that appears somewhat official. However, once you slow down and take a closer look, the red flags quickly start to pile up.

The biggest red flags in this message

Here are the key warning signs to watch for in messages like this.

9 WAYS SCAMMERS CAN USE YOUR PHONE NUMBER TO TRY TO TRICK YOU

1) The phone number makes no sense

The message comes from a number with a +63 country code. That is the Philippines, not California. Government agencies in the U.S. do not send official legal notices from international numbers. That alone is a major warning sign.

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2) No name, just “Dear Driver”

Legitimate notices from a DMV or court almost always include your full name or at least some identifying information. “Dear Driver” is vague on purpose. It allows scammers to send the same message to thousands of people.

3) The link isn’t a real DMV website

The message includes this link:

ca.mnvtl.life/dmv

That isn’t a government domain. Official DMV websites in California use “.ca.gov” or similar trusted domains. Scammers often create lookalike links to trick you into clicking.

4) Urgency and threats

The message pushes you to act quickly with a deadline. It lists consequences like license suspension and extra charges. Scammers rely on fear. When you feel rushed, you are more likely to click without thinking.

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FBI WARNS OF DANGEROUS NEW ‘SMISHING’ SCAM TARGETING YOUR PHONE

5) Asking you to reply to proceed

The text says to reply with “Y” to get instructions. That is another trap. Responding confirms your number is active, which can lead to more scam messages.

6) Generic language and odd phrasing

Parts of the message feel slightly off. The tone is formal but not quite right. That subtle awkwardness is common in scam messages sent to large groups of people.

7) Overloaded threats designed to scare you

The message piles on consequences like license suspension, added fees, court action and even credit damage. In this case, it even mentions a license suspension and a $160 late payment charge. That combination is meant to overwhelm you and push you to act fast. Real agencies usually provide clear, specific notices, not a long list of escalating threats in a single text.

INSIDE A SCAMMER’S DAY AND HOW THEY TARGET YOU

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Scam texts like this often arrive out of nowhere and try to create urgency before you have time to question them. (Kurt “CyberGuy” Knutsson)

What this means for you

Even if you have never driven in California, you could still receive this message. Scammers cast a wide net and hope someone takes the bait. If you click the link, you could be taken to a fake payment page. That page may ask for your credit card details, personal information or login credentials. In some cases, it can also install malware on your device or redirect you to credential-stealing pages. This isn’t about a ticket. It is about getting your data.  State DMVs typically do not send final legal notices or payment demands by text message.

Why these scams keep working

These messages work because they tap into something most people fear. Legal trouble, fines and losing driving privileges. They also look just real enough to pass a quick glance. That is all scammers need. As more services move online, these scams will continue to evolve.

Unlike typical DMV scams, this message impersonates a court and escalates the threats to make the situation feel more serious (Kurt “CyberGuy” Knutsson)

Ways to stay safe from traffic ticket text scams

Start with a simple rule. Never trust a payment request that shows up out of nowhere. Here are practical steps you can take:

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1) Do not click the link

If you are unsure, do not tap anything in the message. That includes links and reply options.

2) Use strong antivirus software

If you accidentally click a link, strong antivirus software can help detect malware and protect your data. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com

3) Verify directly with the DMV

Go to your state’s official DMV website by typing it yourself into your browser. Do not use the link in the text.

4) Check the sender carefully

Look at the phone number. International numbers or random strings are a clear warning sign.

5) Ignore generic greetings

Real notices will usually include your name or case details. Vague language is a red flag.

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6) Consider a data removal service

Scammers often get your number from data broker sites. Removing your personal info from those databases with a data removal service can reduce these messages. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com

7) Block and report the number

On your phone, block the sender and report it as spam. This helps reduce future attempts.

8) Turn on spam filtering

Enable spam filtering on your phone or through your carrier to catch more of these messages before they reach you.

Kurt’s key takeaways

Todd did the right thing. He paused, questioned the message and did not click. That one decision likely saved him from handing over personal information. When it comes to messages like this, skepticism is your best defense. If something feels off, trust that instinct.

Should phone carriers and tech companies be doing more to block scams like this before you ever see them? Let us know by writing to us at Cyberguy.com

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Honda’s hybrid future starts with new Accord and RDX prototypes

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Honda’s hybrid future starts with new Accord and RDX prototypes

Honda revealed prototypes of two new hybrid models, an Accord sedan and the Acura RDX SUV, during its annual business briefing this week, built on a platform that it says will begin launching next year. The RDX was announced earlier this year as Honda’s first SUV to feature the next-gen version of its two-motor hybrid system.

In March, Honda announced it would take a writedown of up to 2.5 trillion yen ($15.7 billion) on its EV investments. Now Honda says its EV-related losses will be “resolved” by 2029, and that it will reevaluate its EV plans in 2030.

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