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Half a million patients' personal info stolen in massive health care data breach

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Half a million patients' personal info stolen in massive health care data breach

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Data breaches happen all the time, and while no data breach should be ignored, those involving health care institutions require special attention. 

These breaches can be very damaging and haunt people for life. Recently, hackers leaked the personal data of around 500,000 Americans. 

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They breached the databases of the Center for Vein Restoration (CVR), which claims to be “America’s largest physician-led vein center,” stealing not just personal data but also medical records.

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A doctor filling out a form (Kurt “CyberGuy” Knutsson)

What you need to know

CVR, a clinic headquartered in Maryland, experienced a massive data breach where hackers stole highly sensitive personal information, including lab results and health insurance details, as reported by Cybernews. The breach occurred in early October, with the clinic detecting “unusual activity” in its systems on Oct. 6.

CVR has more than 110 branches across the country, from Alabama to Alaska. This breach has affected hundreds of thousands of individuals. According to a notice filed by CVR with the U.S. Department of Health and Human Services Office for Civil Rights, more than 445,000 people had their personal information compromised.

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As the name suggests, CVR specializes in vein restoration, a very specialized procedure aimed at improving the health and function of veins. This means the clinic keeps a very elaborate record of its patients’ health, and now all that is in the hands of hackers, along with copious amounts of personal information.

The full list of exposed data includes addresses, dates of birth, Social Security numbers, driver’s license numbers, medical record numbers, diagnoses, lab results, medications, treatment information, health insurance information, provider names, dates of treatment and financial information.

The inside of a health care center (Kurt “CyberGuy” Knutsson)

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The risks associated with the CVR data breach

The risks of data breaches depend on the type of company affected. For instance, breaches involving companies like Ticketmaster are generally more manageable because they often expose information like contact details, addresses and, in some cases, identification documents. Even if financial data is leaked, it can typically be mitigated by replacing or blocking compromised accounts.

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Health care data breaches, however, are far more severe. When companies like CVR are targeted, hackers gain access to sensitive medical records that cannot be altered. Your medical history is permanent and highly sought after on the dark web. Cybercriminals can use this information to commit identity fraud, such as obtaining prescription drugs through false insurance claims. Plus, detailed knowledge of medical treatments, lab results and medications allows attackers to create highly targeted phishing scams, exploiting victims’ vulnerabilities with alarming precision.

We reached out to CVR for a comment but did not hear back before our deadline.

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An emergency room sign (Kurt “CyberGuy” Knutsson)

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7 ways to keep yourself safe from such data breaches

1. Regularly monitor your financial and medical accounts: Periodically review your medical records and health insurance statements for any unusual or unauthorized activity. This can help you quickly identify and address any discrepancies or fraudulent activities.

Use patient portals provided by health care providers to access your medical records online. These portals often have features that allow you to track your medical history and appointments.

2. Use strong passwords and two-factor authentication: Create strong, unique passwords for your online accounts, including health care portals. Avoid using easily guessable information like birthdays or common words. Consider using a password manager to generate and store complex passwords.

3. Enable two-factor authentication (2FA) wherever possible: 2FA adds an extra layer of security by requiring a second form of verification, such as a text message code or authentication app, in addition to your password.

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4. Don’t fall for phishing scams; use strong antivirus software: Be mindful of the information you share online and with whom you share it. Avoid providing sensitive personal information, such as Social Security numbers or medical details, unless absolutely necessary. Verify the legitimacy of any requests for personal information. Scammers often pose as health care providers or insurance companies to trick you into revealing sensitive data by asking you to click on links in emails or messages.

The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android and iOS devices.

5. Use identity theft protection services: Consider enrolling in identity theft protection services that monitor your personal information and alert you to potential threats. These services can help you detect and respond to identity theft more quickly. Some identity theft protection services also offer insurance and assistance with recovering from identity theft, providing additional peace of mind. See my tips and best picks on how to protect yourself from identity theft.

6. Freeze your credit: A credit freeze prevents anyone from opening new credit accounts in your name without your authorization, reducing the risk of identity theft. Contact the major credit bureaus (Experian, Equifax and TransUnion) to request a credit freeze. This is often free and can be temporarily lifted when you need to apply for credit.

7. Remove your personal data from the internet: After being part of a data breach, it’s crucial to minimize your online presence to reduce the risk of future scams. Consider using a personal data removal service that can help you delete your information from various websites and data brokers. This can greatly diminish the chances of your data being used maliciously. Check out my top picks for data removal services here. 

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Kurt’s key takeaway

The CVR data breach is deeply troubling, affecting nearly half a million individuals and exposing highly sensitive medical and personal information. What makes this breach particularly concerning is the lasting impact health care data leaks can have on victims, from identity theft to targeted phishing scams. Whether or not you’ve been directly affected, it’s a stark reminder to take proactive steps, such as monitoring your accounts, enabling multifactor authentication and staying alert to phishing attempts.

Do you think companies are doing enough to protect sensitive data, especially in health care? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

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Technology

Are you filthy enough for a $700 portable shower? 

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Are you filthy enough for a 0 portable shower? 

Hot showers, like electricity, are a luxury that’s easy to take for granted. That all changes after a few nights camping at a music festival, a week toiling at a backcountry job site, or overlanding all summer in the great unknown. An itchy scalp and the vague smell of warm clams suddenly make the idea of spending hundreds on a portable shower seem less absurd.

I’ve been testing the Hottap Go from Australia-based Joolca while vanlifing to shower after surfing and to wash up after cooking. It features a 12L integrated water tank which is an improvement on other portable showers that require an external container and long, cumbersome hose that’s easy to trip over. The Hottap Go also recirculates the water until it reaches your chosen temperature. This slows things down a bit, compared to “instant” portable showers, but it doesn’t waste water since it won’t produce an initial shock of cold water that’s usually sprayed into the ground.

The $554 Hottap Go requires an external 12V power source, but in the US Joolca sells a 12V / 5A $165 power bank that attaches magnetically to the case. In Europe I had to roll my own with an €85 (about $100) power bank found on Amazon. The result is a true, fully self-contained hot water system that can be taken anywhere.

$554

The Good

  • All-in-one solution for hot showers anywhere
  • Water tank large enough for two showers
  • All accessories and attachments store inside the unit
  • No water wasted unlike competitors
  • Temperature remains steady

The Bad

  • Very expensive
  • Battery is optional and attaches to the outside of the case
  • Have to wait a few minutes to heat up
  • Water pressure is just okay

To clear up any confusion right away: the Hottap Go requires electricity to power the integrated water pump and display but it heats the water with propane gas. It works with standard 1lb propane canisters out of the box, and larger tanks with a hose and regulator you must provide.

One thing I love about the Hottap Go is that the hoses, battery, showerhead, and gas canister can all be stored inside the water tank when not in use for easy portability and storage. I also like that the flow-adjustable showerhead comes with a magnetic holder. Taken together with its approach to preheating the water through recirculation, it’s clear that Joolca’s product designers have learned from the shortcomings of the current crop of portable propane showers.

To shower, you first attach the quick-release hoses for the gas and showerhead, plug the shower into a 12V power source (power bank, power station, or the cigarette plug inside your car), set your desired temperature and wait. The unit will begin heating and recirculating the water until a series of beeps indicates that the target temperature is reached. I brought tap water up to a hot 47C / 117F (per the display) in exactly four minutes, which was just enough time to gather everything I needed to shower outside my van with my modesty preserved.

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My makeshift shower stall between the rear doors of my van. The Hottap Go is hot and ready to go by the time I hang the towel.

It also serves as an outdoor cleaning station to keep the messy dishes outside my living space.

The magnetic showerhead holder is super convenient. It attaches to the body of the Hottap Go or pretty much anywhere and any angle on my van.

The on/off button on the showerhead lets you conserve water as you lather. The grey dial adjusts the flow rate.

On one windy day at the beach, I noticed the Hottap Go had to keep reigniting, despite its leeward venting. It failed so often that I saw an E3 error message on the display. Repositioning the shower out of the wind kept the flame lit. The handle on top makes it easy to move, and the seal around the lid ensures that water won’t slosh onto the ground or your power bank. Otherwise, the Hottap Go always lit and stayed lit without issue during my testing.

Joolca says the Hottap Go is good for two “great showers” or a single “long, luxurious one.” I was able to take two functional yet satisfying showers from its full 12L (3.2 gal) water tank, making liberal use of the on/off switch on the showerhead to conserve water while lathering.

1/11

The hoses, gas canister, showerhead, and battery all fit inside for convenient transport and storage.

Water flow is just okay, even at maximum setting. It’s strong enough to penetrate long, thick hair when shampooing but it’s not going to jettison grime from my mountain bike, for example. The magnetic holder is strong and the showerhead feels good in the hand with a nicely positioned on/off switch. Adjusting the flow rate dial is a two-handed operation, but mostly I just left it on max.

If you’ll only use it once or twice a year, then spending over $554 for the Hottap Go portable shower doesn’t make much sense, especially when tankless portable showers like BougeRV’s cost half that. I much prefer the Hottap Go’s recirculating water tank, performance, and overall convenience, though I do wish the optional $165 magnetic power bank was included in that price. Still, for vanlifers like me or anyone who regularly spends days away from plumbing, $719 can be easily justified for what could be the best portable hot water shower available.

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  • Tank: 12L (3.2 gal), ~2 showers
  • Water flow rate: 1.5 – 3.5 L/min (0.4 – 0.9 gal/min)
  • Shower hose: 3m (9.8 ft)
  • Showerhead has an integrated magnetic mount and controls to turn off the water and adjust its flow
  • Two-stage filter lets you use creek water
  • Cigarette socket power cable: 5m (16.4 ft), 12V DC
  • Power draw: 45W
  • Max temp: 60°C (140°F), pre-heats in ~5 min
  • Gas: 0.45 kg (1 lb) canister, ~15 showers
  • Gas flow rate: 20MJ/hr (18,956 BTU/hr)
  • Weight: 9.5 kg (20.9 lb) without water
  • Size: 495 x 359 x 180 mm (19.5 x 14.1 x 7.1 in), designed to fit most jerry can holders

Photos by Thomas Ricker / The Verge

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Would you pay $8,000 for a robot to fold laundry?

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Would you pay ,000 for a robot to fold laundry?

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If your clean laundry has been sitting in a basket long enough to qualify as furniture, Isaac 1 may sound like the robot you have been waiting for. Weave Robotics has introduced Isaac 1, a mobile home robot designed to handle household chores that many of us keep pushing off to tomorrow. It can pick up dirty clothes, handle loaded hampers, fold laundry and put clothes away.

It can also help with making beds, fixing pillows and blankets, plus putting everyday clutter back where it belongs. That sounds pretty amazing to me, especially if your house has kids, pets or a laundry pile that seems to regenerate overnight. However, Isaac 1 also raises a very personal question: how much access would you give a robot inside your home if it meant fewer chores?

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Weave Robotics’ Isaac 1 home robot can fold laundry, make beds and tidy rooms, but its $7,999 price tag raises questions about cost and privacy. (Weave Robotics)

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What is the Isaac 1 robot?

Isaac 1 is a wheeled mobile robot built from the ground up for the home. Weave says it designed and assembled the robot in San Francisco. The robot has a soft fabric shell, a solid internal structure and a collapsible torso. It can shrink down when it is off duty or extend up to a more human height when it needs to work.

Unlike a robot vacuum, Isaac 1 can reach for objects, move items around and interact with clutter in your home. You control it through a smartphone companion app. That app lets you request a task on demand or schedule one for later. So, Isaac 1 could work while you are home or handle a chore while you are away.

How the Isaac 1 robot folds laundry and resets rooms

Isaac 1’s main features fall into two areas. The first is Laundry Flow. Isaac 1 can find dirty clothes, pick them up, handle loaded hampers, fold clothing and put items away. Depending on your home setup, Weave says Isaac 1 may also help with related tasks, such as loading and unloading clothes from a washer or dryer.

The second area is Daily Reset. That means Isaac 1 can tidy rooms so they feel ready to use again. It can make beds, straighten pillows and blankets and return toys, shoes and other clutter to their places. For many homes, that could be a big deal. Laundry and daily pickup chores tend to drain time because they never really end.

Isaac 1 robot specs for your home

Isaac 1 has an 8-hour battery life and a listed charge time of about two hours. It connects through Wi-Fi and has a footprint of 20.5 inches by 22 inches. Its height ranges from 3 feet to 5 feet 9 inches because the torso can collapse or extend.

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Weave also lists an 80-inch vertical reach and a 38-inch horizontal reach. Those specs help explain how Isaac 1 could reach beds, hampers, shelves and other parts of a normal home. It also uses a wheeled base, which Weave says makes it passively stable as it completes tasks.

At preorder, you can also choose a color preference, including Sage, Gray, Slate Blue, Terracotta or Vesper.

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Isaac 1 is designed to help with laundry, clutter and daily home resets while using cameras, Wi-Fi and possible remote assistance. (Weave Robotics)

Isaac 1 robot autonomy and privacy questions

Weave says Isaac 1 is autonomous by default for Laundry Flow and Daily Reset. However, the company also says teleoperation assistance may step in when needed to make sure tasks get completed. That detail deserves your attention because Isaac 1 works inside your home. Teleoperation means a person can help the robot remotely if it gets confused by an item, a room layout or a task. In some cases, that could make the robot more useful. It could also help prevent chores from getting stuck halfway.

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Weave says privacy is core to Isaac 1’s design. The company also says the robot has physical cues that show when it is working. However, Weave’s privacy policy says its robots have video cameras and may record visual content about their surroundings. That can include tasks being performed, objects in the robot’s field of view and people nearby. The policy also says Weave’s workforce may remotely access that information in connection with the robot’s operation. That does not mean you should panic. It does mean you should read the policy before putting down a deposit.

Isaac 1 may need cameras to fold clothes and move through your home. Still, your bedroom, laundry area and living room are private spaces. You deserve clear answers about what gets recorded, who can see it and how long it is stored. Before ordering, ask whether video can be deleted, whether you can opt out of AI training uses and how you can limit where the robot operates.

Isaac 1 robot price and preorder details

Weave lists two payment options for home customers. You can pay $7,999 upfront, with an optional $99-per-month premium membership, or choose a $449-per-month subscription plan. You can also preorder Isaac 1 with a fully refundable $250 deposit. That deposit reserves your place in line and remains refundable until your robot ships.

For some, the math may come down to time. If Isaac 1 handles enough laundry and daily cleanup, the cost may feel easier to justify. For others, $449 a month may feel like too much for an early home robot.

Isaac 1 robot shipping timeline

Weave says first shipments begin in fall 2026. California deliveries come first, with broader U.S. availability expected through 2027.

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After you preorder, Weave says you should receive a confirmation and thank-you email. As your delivery date gets closer, the company plans to coordinate a demo.

That demo may happen in person at a Weave location or remotely over a video call. Weave also says it will use that time to understand your top priorities for Isaac 1 inside your home.

What this means to you

If Isaac 1 works as promised, it could give you back time from chores that never seem finished. Laundry alone can take hours each week, especially in a busy household. It could also help if bending, lifting or carrying loaded hampers has become a hassle. For some homes, a robot that folds clothes and resets rooms may offer more than convenience.

However, Isaac 1 is still a connected device moving through private rooms. It uses cameras, connects to Wi-Fi and may involve remote help when needed. So before you place a deposit, think about your home layout and where you would actually feel comfortable letting it work.

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Weave Robotics says Isaac 1 can pick up dirty clothes, fold laundry and put items away after users schedule chores through an app. (Weave Robotics)

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Kurt’s key takeaways

Isaac 1 is the kind of robot that makes you stop and say, “OK, now we’re getting somewhere.” Nobody looks forward to folding laundry, making beds or picking up the same clutter again and again. These are the chores that eat up your precious time and seem never-ending. The price is the hard part. At $7,999 upfront or $449 a month, Isaac 1 has to do a lot more than look cool in a demo. It has to save you real time, work reliably and fit into your home without creating new headaches. Then there is the privacy side. Isaac 1 uses cameras, connects to Wi-Fi and may involve remote help when needed. That does not make it a dealbreaker for me, but I would want very clear answers before letting it work in private spaces like my bedroom or bathroom. I love the idea of a robot taking laundry off my hands. I am just not sure most of us are ready to pay nearly $8,000 for that privilege quite yet.

Would you let a robot see inside your home if it meant you never had to fold another load of laundry again? Let us know by writing to us at CyberGuy.com.

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No, Flock isn’t threatening people for debating surveillance

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No, Flock isn’t threatening people for debating surveillance

We’re aware of at least two forged letters circulating on the internet, including this one, that purport to be cease-and-desist letters from our legal department. To be clear: these letters did not come from me or from anyone at Flock.

Flock welcomes and encourages public debate about our technology. We have not and would not seek to discourage, prevent, or prohibit such discussion and debate. In fact, we would be happy to participate in any such discussions the group in question might host in the future.

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