Lucid Motors found itself in a tough bind this week, fending off bankruptcy rumors and watching its stock price plunge as a result. The company quickly denied the report, calling it “completely false” and pointing to its available free cash flow as evidence that it has enough runway to operate into next year.
Technology
Fiber broadband giant investigates breach affecting 1M users
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Brightspeed, one of the largest fiber broadband providers in the United States, is investigating claims that hackers stole sensitive data tied to more than 1 million customers.
The allegations surfaced when a group calling itself the Crimson Collective posted messages on Telegram warning Brightspeed employees to check their email. The group claims it has access to over 1 million residential customer records and threatened to release sample data if the company does not respond.
At this point, Brightspeed has not confirmed a breach. However, the company says it is actively investigating what it calls a potential cybersecurity event.
DATA BREACH EXPOSES 400,000 BANK CUSTOMERS’ INFO
Fiber networks carry massive amounts of personal data, which makes internet providers attractive targets for extortion groups. (Philip Dulian/picture alliance via Getty Images)
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What the hackers say they stole
According to Crimson Collective, the stolen data includes a wide range of personally identifiable information. The group claims it has access to:
- Customer names, email addresses and phone numbers
- Home and billing addresses
- User account details linked to session or user IDs
- Payment history and partial payment card information
- Appointment and order records tied to customer accounts
If accurate, that combination of data could create serious identity theft and fraud risks for affected customers.
Brightspeed responds to the allegations
Brightspeed says it takes the situation seriously, even as it continues to verify the claims.
In a statement shared with BleepingComputer, the company said it is rigorously monitoring threats and working to understand what happened. Brightspeed added that it will keep customers, employees and authorities informed as more details become available.
So far, there has been no public notice on Brightspeed’s website or social media channels confirming customer data exposure.
Who Brightspeed is and why this matters
Brightspeed is a U.S. telecommunications and internet service provider founded in 2022 after Apollo Global Management acquired local exchange assets from Lumen Technologies.
Headquartered in Charlotte, North Carolina, the company serves rural and suburban communities across 20 states. It has rapidly expanded its fiber footprint, passing more than 2 million homes and businesses and aiming to reach over 5 million locations.
Because Brightspeed focuses on underserved areas, many customers rely on it as their primary internet provider. That makes any potential breach especially concerning.
A closer look at Crimson Collective
Crimson Collective is not new to high-profile targets. In October, the group breached a GitLab instance tied to Red Hat, stealing hundreds of gigabytes of internal development data.
That incident later rippled outward. In December, Nissan confirmed that personal data for about 21,000 Japanese customers was exposed through the same breach.
More recently, researchers say Crimson Collective has targeted cloud environments, including Amazon Web Services, by abusing exposed credentials and creating rogue access accounts to escalate privileges.
In other words, the group has a track record that makes its claims hard to ignore.
What this could mean for customers
Even though Brightspeed has not confirmed a breach, the claims alone are enough to raise red flags. If customer data was accessed, it could be used for phishing scams, account takeovers or payment fraud.
Cybercriminals often move fast after breaches. That means customers should stay alert even before an official notice appears.
CyberGuy reached out to Brightspeed for comment, and a spokesperson told us,
“We take the security of our networks and protection of our customers’ and employees’ information seriously and are rigorous in securing our networks and monitoring threats. We are currently investigating reports of a cybersecurity event. As we learn more, we will keep our customers, employees, stakeholders and authorities informed.”
JANUARY SCAMS SURGE: WHY FRAUD SPIKES AT THE START OF THE YEAR
How to protect your personal data and online accounts
Even if this Brightspeed investigation does not end up impacting your account, these steps are worth following. Most data breaches lead to the same downstream risks, like phishing scams, account takeovers and identity theft. Building these habits now can help protect you across all your online accounts.
Cybercriminals often use public posts and countdowns to pressure companies into responding quickly. (Sebastian Kahnert/picture alliance via Getty Images)
1) Watch for phishing attempts
Scammers often take advantage of breach headlines to create panic. Be cautious with emails, calls or texts that mention your internet account billing problems or service changes. If a message pushes urgency or pressure, pause before responding.
2) Avoid suspicious links and attachments
Do not click links or open attachments tied to account notices or payment issues. Instead, open a new browser window and go directly to the company’s official website or app. Strong antivirus software adds another layer of protection against malicious downloads.
The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.
Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com
3) Update your account passwords
Change your Brightspeed account password and review passwords on other important accounts. Use strong, unique passwords that you do not reuse elsewhere. A trusted password manager can generate and store complex passwords, which makes account takeovers much harder.
Next, see if your email has been exposed in past breaches. Our #1 password manager (see Cyberguy.com/Passwords) pick includes a built-in breach scanner that checks whether your email address or passwords have appeared in known leaks. If you discover a match, immediately change any reused passwords and secure those accounts with new, unique credentials.
Check out the best expert-reviewed password managers of 2026 at Cyberguy.com
4) Reduce your data footprint
Personal data spreads quietly across data broker sites. Using a data removal service can help limit how much of your information is publicly available. Less exposed data means fewer opportunities for scammers to target you.
While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.
Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com
Get a free scan to find out if your personal information is already out on the web: Cyberguy.com
5) Turn on account alerts
Brightspeed lets customers turn on account and billing alerts through the My Brightspeed site or app. You can choose which notifications you receive by email or text. Alerts can help you catch unusual activity early and respond before more damage occurs.
6) Monitor your financial accounts closely
Check bank and credit card statements often. Look for small or unfamiliar charges since criminals sometimes test stolen data with low-dollar transactions before attempting larger fraud.
7) Consider fraud alerts or a credit freeze
If sensitive information may have been exposed, placing a fraud alert or credit freeze can add protection. These steps make it harder for criminals to open new accounts in your name. To learn more about how to do this, go to Cyberguy.com and search “How to freeze your credit.”
You may also want to consider an identity theft protection service that monitors for suspicious activity and sends alerts. Identity Theft companies can monitor personal information like your Social Security number (SSN), phone number, and email address, and alert you if it is being sold on the dark web or being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals.
See my tips and best picks on how to protect yourself from identity theft at Cyberguy.com
When personal and billing information is exposed, the risk extends beyond one company to everyday customers. (Pixelfit/Getty Images)
Kurt’s key takeaways
Brightspeed’s investigation is still unfolding, and the company says it will share updates as it learns more. Until then, the claims highlight how valuable customer data has become and how aggressively extortion groups are targeting infrastructure providers. For customers, caution is the best defense. For companies, transparency and speed will matter if these claims turn out to be real.
Do you feel companies are doing enough to keep your personal data safe? Let us know by writing to us at Cyberguy.com
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Skullcandy announced a new version of its Crusher wireless headphones today featuring a few of Bose’s audio technologies including its QuietControl ANC and head-tracking spatial audio. The Crusher headphone line differentiates itself from the competition through the use of both full-range and dedicated bass drivers in each ear cup to boost deeper frequencies. Skullcandy admits that approach can result in a loss of audio quality when the bass is heavily boosted, but its new Crusher 1080 ANC are meant to address and improve that with Bose’s help.
Available starting today for $279.99 in black, candy, primer, and cement color options, the new Crusher 1080 ANC feature redesigned drivers with a stiffer diaphragm material resulting in enhanced clarity and detail with less distortion at higher volume. As with previous models in the Crusher line, the bass boosting is entirely adjustable using Skullcandy’s mobile app or the on-headphone controls that now include a more prominent dial on the outside.
The Crusher 1080 ANC will be the first non-Bose headphones to feature that company’s TrueSpatial audio technology with head tracking that works whether you’re stationary or out for a run and its WaveForm audio engine that “keeps audio full, balanced, and smooth.” Skullcandy’s latest will also offer industry-leading noise cancellation with Bose’s six microphone QuietControl ANC tech that adapts as sounds around you get louder or quieter. The Crusher 1080ANC even features Bose’s SpeechClarity that reduces noise so your voice comes through clearly during a call, but they’re not the first third-party headphones to offer it.
Battery life is estimated to be up to 60 hours with ANC turned off, or 50 hours with it on, while a 10-minute rapid charge will keep the Crusher 1080 ANC going for up to four hours if they die. There’s multipoint pairing for connecting and switching between multiple devices, auto reconnect and wear detection that pauses music when you take the headphones off, and a design that folds flat for easier storage. The Crusher 1080 ANC supports Bluetooth 5.3 with LE Audio, low latency audio, and Auracast.
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You paid for the product. So why does it feel like the company still controls the screen? That is the question more of us are starting to ask as smart devices get updated long after we bring them home. A refrigerator can show ads in your kitchen. A car can flash offers on the dashboard. Even a Windows 11 computer can surface promotions before you get to work.
The frustrating part is that this often happens through software updates. You tap update because you want your device to stay secure and work properly. Then one day, the product you bought starts acting like a billboard. This is also why it pays to understand the hidden privacy clauses and settings that come with smart products before those screens start doing things you never expected.
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Smart devices from refrigerators to cars and computers can show ads after software updates, raising questions about who controls screens consumers already paid for. (Michele Tantussi/Getty Images)
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Reserve your free spot today at CyberGuyLive.com.
Samsung Family Hub refrigerators started showing ads
Samsung Family Hub refrigerators are sold as connected kitchen hubs. You can use the screen for weather, calendars, grocery lists and other household features. But as we discussed on The CyberGuy Report podcast at CyberGuy.com, that same screen can also become a place for ads after a software update. Samsung began showing ads on some Family Hub refrigerator Cover Screens in the U.S. We reached out to Samsung about this, and a spokesperson provided us with this statement:
“Last year, Samsung piloted a new Cover Screen widget on Family Hub refrigerators in the U.S. The widget rotates through useful information like weather, news, calendar events, and curated ads. After the pilot concluded in March, the widget was launched fully with the same user experience.
Users can turn off the Cover Screen widget, including ads, in the Advertisements tab of the Settings menu (Settings > Advertisements > Cover screen Ads) without impacting any other features or functions. Ads can also be dismissed on the Cover Screens where shown, meaning that the dismissed ad will not appear again during that specific ad’s campaign period. Since the start of the pilot program last October, our review has indicated consumers are finding value in this new widget. The percentage of users who have turned off the feature is in the low single-digits.
A Cover Screen appears when the Family Hub screen is idle, and the widget only appears on the Weather, Color, and Daily Board themes. The widget does not appear on the Cover Screen’s Art or Album themes.”
That answer is important because Samsung says you can turn the Cover Screen ads off without losing other features. Still, the larger point remains. You bought a refrigerator, then a later update added an ad experience to the screen in your kitchen.
How to turn off Samsung Family Hub Cover Screen ads
On the Family Hub screen:
- Tap Settings
- Tap Advertisements
- Tap Cover Screen Ads
- Turn the switch off
You can also change the Cover Screen theme. Samsung says the widget does not appear on Art or Album themes.
Car screen ads appeared in Jeep, Ram and Chrysler vehicles
Now move from the kitchen to the driveway. Some Jeep, Ram and Chrysler drivers previously saw promotional messages on their infotainment screens through Stellantis’ Uconnect system.
Stellantis, the automaker behind Jeep, Ram, Chrysler and Dodge, says its In-Vehicle Message technology, or IVM, is designed to help the company stay in contact with owners at important points during ownership. The company says it uses IVM for important messages, such as vehicle recalls and vehicle health monitor alerts. Stellantis also confirmed that the earlier pop-up promotions were part of its in-vehicle messaging or Uconnect communication system. However, the company says it has not run the promotional in-vehicle messages referenced in those reports since mid-fall 2025 and has nothing planned for future in-vehicle promotional messages.
At the time those promotional messages were active, Stellantis says owners could opt out by calling customer service or by updating their profile or Message Settings on their vehicle brand’s website account, such as a Ram owner account. That update is important. There are no current promotional in-vehicle messages to opt out of, according to Stellantis. Still, the larger concern remains: modern vehicles are software-driven, and the screen in the middle of your dashboard can be changed long after you drive off the lot.
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Some Jeep, Ram and Chrysler drivers previously saw promotional messages on infotainment screens through Stellantis’ Uconnect system. (Kurt “Cyberguy” Knutsson)
Why dashboard messages feel more intrusive
A car screen is different from a phone app or website. You use that display for directions, music, climate controls and vehicle settings. So when a promotional message appears there, it can feel more personal than an ad on a webpage.
To be fair, in-vehicle messaging can serve an important purpose. Recall notices and vehicle health alerts can help owners respond to safety or maintenance issues faster.
However, promotional messages hit differently. You are sitting in a car you paid tens of thousands of dollars for. That screen should help you drive, maintain your vehicle and get where you are going without feeling like another place for a sales pitch.
Windows 11 ads can appear in several places
Then there is your computer. Windows 11 can show promotional content in places that feel like part of the operating system. That includes the lock screen, the Start menu and account-related notifications.
The lock screen can use Windows Spotlight, which displays rotating images along with tips, tricks and notifications. Start menu settings also include areas where Microsoft can show recommendations and account prompts.
Some of these messages may look like helpful notices. Others can feel like upsells. The most annoying ones are the alerts that look urgent, then steer you toward a Microsoft service such as OneDrive backup. Microsoft declined to comment for this story.
How to reduce ads and suggestions in Windows 11
You can cut down on much of this in Settings.
Change the lock screen:
- Go to Settings
- Click Personalization
- Click Lock screen
- Change Windows Spotlight to Picture
- Turn off Get fun facts, tips, tricks and more on your lock screen
Reduce Start menu suggestions:
- Go to Settings
- Click Personalization
- Click Start
- Turn off any available toggles for recommendations, tips, suggestions or personalized offers
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Samsung says Family Hub refrigerator Cover Screen ads can be turned off, but the feature highlights how connected appliances can change after purchase. (SeongJoon Cho/Bloomberg via Getty Images)
Limit account-related prompts:
- Go to Settings
- Click Personalization
- Click Start
- Turn off Show account-related notifications
Microsoft may change wording over time, so look for anything tied to recommendations, tips, suggestions, offers or account notifications. For more Windows settings help, see these Windows 11 tips.
Device screen ads are spreading after you buy
The real problem isn’t one ad on one screen. It is the fact that software gives companies a way to change products after you buy them. A refrigerator used to stay a refrigerator. A car dashboard used to do what it did on the day you drove off the lot. A computer operating system used to feel like the tool you used to get things done.
Now those screens can change later. A company can add a widget, promote a service or push an offer through an update. That does not mean every update is bad. Security fixes are essential. Bug fixes help. New features can be useful. However, ads feel different when they arrive after you already paid for the product. That is why you should keep your devices updated, but also check what changed after the update installs.
What this means to you
Before you buy a smart appliance, connected car or computer, think beyond the hardware. Ask what kind of software controls the screen. Check whether ads, recommendations or promotional content can be turned off.
After setup, go through the settings before you assume the default experience is the only option. Look for menus labeled ads, recommendations, notifications, tips, offers or personalization. If you are setting up a new device, this new electronics setup guide is a good place to start.
Also, pay attention after updates. If a new widget or pop-up appears, do not assume you have to live with it. There may be a buried toggle that turns it off. Most of all, remember that a screen in your home, car or office has value. Companies know that. You should know it too.
Kurt’s key takeaways
This is exactly why we covered this on The CyberGuy Report podcast at CyberGuy.com. It hits a nerve because you already paid for these products, yet companies can still use software updates to claim space on the screens you see every day. Samsung says Family Hub Cover Screen ads can be turned off. Stellantis says its vehicle promotions stopped in the fall of 2025. Windows 11 gives you some settings that reduce tips, suggestions and account prompts. Still, the pattern is hard to ignore. Companies are learning how to keep making money from a product after the sale. That may be great for them, but it can feel pretty lousy when the screen is inside your kitchen, your car or your computer. When you pay thousands of dollars for a product, that screen should work for you instead of becoming another place for a company to sell to you.
Which screen ad would bother you most: one on your refrigerator, one on your computer or one in your car? Let us know by writing to us at CyberGuy.com.
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But despite the swift response, the damage was widespread. The panic immediately bled into competing automakers, pulling down shares of Rivian and Polestar as investors speculated about the long-term survival of EV-only companies in the face of slowing consumer demand and whiplash policy shifts. And it cast a harsh light on the precarity of all three companies and the future of electric vehicles.
The trouble started on Tuesday, when EV trade publication EV reported that restructuring firm AlixPartners had advised Lucid’s board to consider Chapter 11 bankruptcy or a take-private deal. The report also said AlixPartners had encouraged the board to further restructure in the US and Europe and to focus on the Gravity SUV. But while the rest of the media has since reported on Lucid’s denial, no other publication has confirmed EV’s scoop. (For what its worth, EV’s URL is “eletric-vehicle.com,” enshrining the incorrect spelling in its address.)
Lucid confirmed that it had hired AlixPartners, but denied that the firm had made any such recommendations to its board. Instead, AlixPartners would provide advice on “improving execution, strengthening operations and positioning Lucid to realize the full potential of its technology, products and innovation,” Lucid chief communications officer Nick Twork said.
Lucid went a step further, filing a cease and desist order against EV
Lucid went a step further, filing a cease and desist order against EV, claiming that the site’s report directly led to the stock crash. “In short, your actions caused serious injury to a number of investors,” Lucid’s chief legal officer and general counsel, Brian Tomkiel, said in the letter. “And they injured, and continue to injure, Lucid directly.”
Still, the timing was terrible. Lucid is genuinely not in good shape, having lost over $1 billion in the first quarter of the year. The company has also gone through two rounds of layoffs in 2026, having cut 12 percent of staff in February and then 18 percent in June. The company also reduced production at its factory in Arizona in a bid to counteract its high inventory and save money. And there’s been leadership turmoil, with COO Marc Winterhoff departing the company and his position being eliminated entirely in an effort to flatten the structure.
The report sent the stock into freefall, plummeting as much as 50 percent in one of the worst single-day drops in Lucid’s history. And with Polestar and Rivian also catching strays, it’s generally been a glum time for companies not named Tesla trying make a go of exclusively building electric vehicles. Wall Street is panicking because the rumors are aligning with the bad news coming out of these companies’ earnings reports. EV sales are stabilizing, but recovery is still a distant promise. The all-electric future seems further away than ever.
Whether or not Lucid is actually weighing Chapter 11, it’s a sure sign of more turbulent waters ahead. Polestar getting strong-armed out of the US over its Chinese ties has left a lot of EV owners and dealers scratching their heads. Rivian is in an increasingly precarious position thanks to its huge, expensive bet on becoming a mass-market car company with the production of the R2.
All of these companies are increasingly reliant on big stakeholders — Lucid with Saudi Arabia’s Public Investment Fund, Polestar with Geely, and Rivian with Volkswagen — for their future survival. If any of these big backers get cold feet, the future could get really dark really fast.
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