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FBI warns of scam targeting victims with fake hospitals and police

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FBI warns of scam targeting victims with fake hospitals and police

The FBI warns that scammers are impersonating doctors, police and banks using spoofed numbers, while “smishing” texts impersonating toll agencies and delivery services surge nationwide.

In one elaborate scheme, fraudsters posing as hospital staff claim victims’ identities are linked to Chinese crime rings, then transfer calls to fake police demanding wire transfers, complete with fake IDs and encrypted app requests.

These cons often target previous fraud victims through social media groups, where fake profiles like “Jaime Quin” promise fund recovery to steal more data. With AI and deepfakes making scams harder to spot, here’s how to fight back.

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FBI building in Washington, D.C. (Kurt “CyberGuy” Knutsson)

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How these scams work

The FBI says that these scams often target people who have already been victims of fraud, which makes them especially cruel. Scammers reach out through phone calls, emails or even social media, pretending they can help you recover money you’ve lost.

WHAT IS ARTIFICIAL INTELLIGENCE (AI)?

One common trick involves someone posing as an official from the FBI’s Internet Crime Complaint Center, using fake names like “Jaime Quin,” who asks for sensitive information such as your Social Security number or bank details.

In other cases, scammers create fake female profiles to join online support groups for fraud victims, gaining trust before directing people to contact their “recovery experts.” While the details may change, the goal is always the same: to steal your personal information or money all over again.

A woman working on her laptop (Kurt “CyberGuy” Knutsson)

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THIS IS WHAT YOU ARE DOING WRONG WHEN SCAMMERS CALL

How to keep yourself safe

Protecting yourself from scams starts with these critical defenses; each is designed to shut down fraudsters before they gain a foothold on your personal information or money.

1. Stay calm: If you think a scammer is calling you, it’s important to stay calm and not let yourself get emotional. It’s very easy to get worked up when you’re in the middle of this situation. If it happens, you can always say you will get back to them and hang up the phone. If they become aggressive and try to exploit you, tell them you will report them and hang up.

2. Avoid unknown contact numbers: Never call phone numbers that appear in pop-ups, unsolicited texts or emails. These numbers often belong to scammers trying to trick you into sharing personal information or making payments. Instead, always verify contact details through official websites or trusted sources before reaching out.

3. Download warning: Do not download software at the request of unknown individuals who contact you. Installing unknown programs can introduce malware or give scammers a way to steal your personal information.

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4. Security precaution: Do not allow unknown individuals access to your computer. Granting remote access can give scammers control over your files and personal information, putting your security at serious risk.

5. Don’t click that link and have strong antivirus software: Do not click on unsolicited pop-ups on your computer, links sent via text messages or email links and attachments. As scammers weaponize AI and deepfake technologies, strong antivirus software becomes your first line of defense. The best way to protect yourself from clicking on malicious links that install malware that may access your private information is to have strong antivirus protection installed on all your devices. This can also alert you to any phishing emails or ransomware scams. Get my picks of the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices.

6. Remove your personal information from the web: Your personal information is out on the web. If you want to make your personal information inaccessible, you might want to look into removal services. While no service promises to remove all your data from the internet, having a removal service is great if you want to constantly monitor and automate the process of removing your information from hundreds of sites continuously over a longer period of time. Check out my top picks for data removal services here.

7. Never send money or valuables to strangers: Avoid wiring cash, sending gift cards, cryptocurrency or any other assets to people you’ve only met online or over the phone. Scammers often pressure victims for these untraceable payments, so always be cautious and verify who you’re dealing with before sending anything.

8. Consider identity theft protection services: These services monitor your personal information across credit reports, the dark web and public records, alerting you quickly if your data is exposed or misused. These services offer valuable early warnings and access to experts who can help recover your identity if fraud occurs. Choose a reputable provider that offers comprehensive monitoring, timely alerts and support for resolving identity theft issues. See my tips and best picks on how to protect yourself from identity theft.

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FBI working to stop scams (Kurt “CyberGuy” Knutsson)

TOP 12 ELDERLY FRAUD SCAMS

What to do if you’re targeted

If you believe you’ve been contacted by scammers impersonating the FBI, hospitals, police or other trusted entities, it’s crucial to act quickly.

  • Stop all communication immediately. Do not engage further or provide any personal or financial information.
  • Report the incident to the FBI’s Internet Crime Complaint Center (IC3) at www.ic3.gov. Provide as much detail as possible, including contact information, methods used by the scammer and any financial transactions.
  • Notify your bank or financial institutions if you’ve shared any account information or sent money.
  • File a police report with your local law enforcement to document the crime.
  • If you’re an older adult or need assistance filing a complaint, contact the Department of Justice Elder Justice Hotline at 1-833-FRAUD-11 (833-372-8311).

Reporting scams not only helps protect you but also assists law enforcement in identifying and stopping these criminals. 

FBI WARNS ABOUT NEW EXTORTION SCAM TARGETING SENSITIVE DATA

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Kurt’s key takeaways

As scams grow more sophisticated, your best weapons are skepticism and proactive security measures like those we listed above. When in doubt, ask yourself: Would this agency really pressure me for payments via Signal or another app? Report all attempts to ic3.gov and trust your gut. If it feels off, it probably is.

Do you trust today’s cybersecurity policies to shield your identity when scammers weaponize AI and critical infrastructure remains a target? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

Ask Kurt a question or let us know what stories you’d like us to cover.

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Copyright 2025 CyberGuy.com. All rights reserved.

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I’ve been waiting years for Animal Crossing’s best new features

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I’ve been waiting years for Animal Crossing’s best new features

I never felt done with my Animal Crossing: New Horizons island. Despite playing every day for two years, and racking up 1,700 hours of playtime, I somehow never finished decorating. I had plenty of ideas for my island, sure, but actually implementing them was another story: The decorating and terraforming systems that helped make New Horizons a huge success are also slow, manual, and cumbersome, and my patience for decorating and redecorating had finally worn thin.

Fast-forward a few years, and a very much unexpected update is coming to finally fix some of those pain points. Update 3.0 is launching on January 15th, 2026, alongside the Switch 2 Edition of New Horizons. And while the paid Switch 2 upgrade has some nice-to-haves (like Joy-Con 2 mouse controls for indoor decorating), it’s the free update that brings all the key new features.

I recently attended a virtual preview for the New Horizons upgrade and update, and there are two caveats: I have not yet played either the Switch 2 version or the new free content myself, and it’s hard to gauge the quality of the Switch 2 version’s visual and performance improvements over a Zoom call. (I still have some unanswered questions about the biggest performance issues on the original Switch, like the choppy frame rate on more densely decorated islands.) But seeing the 3.0 additions in action, it was easy to imagine myself finishing my island — or at least an island.

As shown in the October announcement trailer, update 3.0 makes much-needed quality-of-life fixes. You’ll finally be able to craft multiple items at once, and crafting will pull materials from your overall storage instead of your pockets, meaning you won’t have to do a bunch of inventory management just to craft some decor. Then there’s Resetti’s Reset Service, which can help you clean up entire sections of your island instantly so you don’t have to pick everything up individually in order to redecorate. Some players also noticed a very subtle but potentially impactful change to movement while terraforming that should hopefully make it a smoother process. And then, as if to show off those decorating improvements, Nintendo also added Slumber Islands.

Not to be confused with dreams, New Horizons’ online island-sharing feature, Slumber Islands are extra sandboxes for you to decorate and play with, where you can set the time of day and the weather and magically conjure up any item you have in your in-game catalog to decorate with, similar to the Happy Home Paradise DLC. You can build bridges and inclines instantly by talking to Lloid, rather than going through Tom Nook and waiting (or time traveling) a day. And while it seems like terraforming works the same on Slumber Islands, the apparent addition of strafing while terraforming — instead of having to constantly reorient yourself manually — should help at least a little bit. (It’s the first thing I’m going to test on January 15th, that’s for sure.)

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For me, the worst part of decorating in New Horizons was having an idea, ordering all the furniture I’d need for it over the course of days, testing out the design, realizing it did not look the way I envisioned, and facing the tedious process of breaking it all down and starting over again brick by brick — or, at the very least, having to push and pull objects around for a while to see if I could make it work. The design process I saw on Nintendo’s Slumber Island during the preview, meanwhile, seemed quicker and smoother. Trying out an idea or aesthetic in that environment doesn’t sound like such a tall order.

Without any hands-on time, I can’t say if it will actually be noticeably easier to design and decorate with the 3.0 update. But I’m excited by the idea that I can go to my Slumber Island scratch pad and try out my designs before committing to them (and the cost in bells to get it all done) on my main island. And maybe, if I really like how it feels to decorate, I’ll make an entire Halloween-themed Slumber Island — the kind of island I’ve wanted to make for years but never did on my main island, where the seasons continue to change and actively ruin the vibe.

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Password manager fined after major data breach

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Password manager fined after major data breach

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Any data breach affecting 1.6 million people is serious. It draws even more attention when it involves a company trusted to guard passwords. That is exactly what happened to LastPass.

The UK Information Commissioner’s Office has fined LastPass about $1.6 million for security failures tied to its 2022 breach. Regulators say those failures allowed a hacker to access a backup database and put users at risk.

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CHECK IF YOUR PASSWORDS WERE STOLEN IN HUGE LEAK

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Why the LastPass breach still matters

LastPass is one of the most widely used password managers in the world. It serves more than 20 million individual users and around 100,000 businesses. That popularity also makes it an attractive target for cybercriminals.

The UK Information Commissioner’s Office fined LastPass for security failures tied to its 2022 breach.  (LaylaBird/Getty Images)

In 2022, LastPass confirmed that an unauthorized party accessed parts of its customer information through a third-party cloud storage service. While the incident initially raised alarms, the long-term impact has taken time to fully surface.

The ICO now says the breach affected about 1.6 million UK users alone. That scope played a major role in the size of the fine.

What regulators say went wrong

According to the ICO, LastPass failed to put strong enough technical and security controls in place. Those gaps made it possible for attackers to reach a backup database that should have been better protected.

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The regulator added that LastPass promises to help people improve security, but failed to meet that expectation. As a result, users were left exposed even if their passwords were not directly cracked.

Were passwords exposed or decrypted?

There is still no evidence that attackers decrypted customer passwords. That point matters.

Despite the breach, security experts continue to recommend password managers for most people. Storing unique, strong passwords in an encrypted vault is still far safer than reusing weak passwords across accounts.

As one expert noted, modern breaches often succeed after identity access rather than password cracking alone. Once attackers get a foothold, the damage can spread quickly.

Although attackers accessed a backup database, there is no evidence that customer passwords were decrypted. (Kurt “CyberGuy” Knutsson)

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Why the LastPass fine is a wake-up call for cybersecurity

The ICO called the LastPass fine a turning point. It reinforces the idea that security is about governance, staff training and supplier risk as much as software.

Users have a right to expect that companies handling sensitive data take every reasonable step to protect it.

Breaches may be inevitable, but weak safeguards are not.

LastPass on the UK data breach

We reached out to LastPass for comment on the UK fine, and a spokesperson provided CyberGuy with the following statement: 

“We have been cooperating with the UK ICO since we first reported this incident to them back in 2022. While we are disappointed with the outcome, we are pleased to see that the ICO’s decision has recognized many of the efforts we have already taken to further strengthen our platform and enhance our data security measures. Our focus remains on delivering the best possible service to the 100,000 businesses and millions of individual consumers who continue to rely on LastPass.”

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MASSIVE DATA BREACH EXPOSES 184 MILLION PASSWORDS AND LOGINS

How to protect yourself after a password manager breach

Breaches like this are a reminder that security requires layers. No single tool can protect everything on its own.

1) Use a strong password manager correctly

Keep using a reputable password manager. Set a long, unique master password and enable two-factor authentication. Avoid reusing your master password anywhere else.

Next, see if your email has been exposed in past breaches. Our No. 1 password manager pick includes a built-in breach scanner that checks whether your email address or passwords have appeared in known leaks. If you discover a match, immediately change any reused passwords and secure those accounts with new, unique credentials.

Check out the best expert-reviewed password managers of 2025 at Cyberguy.com.

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2) Rotate sensitive passwords

Change passwords for financial accounts, email accounts and work logins. Focus on services that could cause real damage if compromised.

3) Lock down your email

Your email account is the key to password resets. Use a strong password, two-factor authentication and recovery options you control. 

4) Reduce your exposed personal data

Data brokers collect and sell personal information that criminals use for targeting. A data removal service can help reduce what is publicly available about you. While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.

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The fine sends a warning to the entire cybersecurity industry. Companies that handle sensitive data must protect it with strong safeguards and oversight. (REUTERS/Andrew Kelly)

5) Watch for phishing attempts and use strong antivirus software 

After major breaches, scammers follow. Be cautious of emails claiming urgent account problems or asking for verification details. The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.

Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices at Cyberguy.com.

6) Keep devices updated

Install updates for your operating system, browser and security tools. Many attacks rely on known vulnerabilities that updates already fix.

Kurt’s key takeaways

The fine against LastPass is about more than one company. It highlights how much trust we place in tools that manage our digital lives. Password managers remain a smart security choice. Still, this case shows why you should stay alert even when using trusted brands. Strong settings, regular reviews and layered protection matter more than ever. In the end, security works best when companies and we share the responsibility. Tools help, but habits and awareness finish the job.

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Do you believe companies are doing enough to protect user data, or should regulators step in more often? Let us know by writing to us at Cyberguy.com.

Sign up for my FREE CyberGuy Report 
Get my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox. Plus, you’ll get instant access to my Ultimate Scam Survival Guide — free when you join my CYBERGUY.COM newsletter. 

Copyright 2025 CyberGuy.com.  All rights reserved.

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Silksong is getting a free expansion next year

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Silksong is getting a free expansion next year

It’s still hard to believe that Hollow Knight: Silksong actually came out this year, but now, we all have a new thing to wait for: the game is getting a free expansion in 2026, titled Sea of Sorrow. Team Cherry calls it the game’s “first big expansion.”

“New areas, bosses, tools, and more!” Team Cherry says in a blog post. “Hornet’s adventures continue in our nautically themed expansion, coming free for all players next year. We’ll keep further details a secret for now, but expect additional info shortly before Hollow Knight: Silksong – Sea of Sorrow releases.”

More than 7 million people bought Silksong, according to Team Cherry, and “millions more” played on Xbox Game Pass.

The original Hollow Knight is getting updated, too. Team Cherry is working on a Nintendo Switch 2 Edition of the game that “incorporates all the updates and enhancements that Silksong received on the platform: High frame-rate modes, higher resolutions, and many additional graphical effects.” Players who own the Switch version of the game will get the Nintendo Switch 2 Edition as a free update when it’s available in 2026.

Ahead of that launch, Team Cherry says it will be “updating all versions of the original game for current platforms, adding features and fixing bugs.” Those changes include “full 16:10 and 21:9 aspect ratio support for those of you with Steam Decks or ultrawide monitors,” and PC players can try the new updates in public beta.

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