Technology
Chinese hackers target US telecoms: What you need to know to protect your data
U.S. telecom giants are under constant attack from Chinese hackers. A federal investigation has uncovered a massive cyber espionage campaign by the Chinese government, targeting U.S. telecommunications networks to steal Americans’ information. A top White House official confirmed that at least eight U.S. telecom companies have been affected by this hacking spree.
To combat this, the FBI and Cybersecurity and Infrastructure Security Agency (CISA) have released advice for telecom companies to help them detect and block the hackers while preventing future attacks. I break down the details of this Chinese hacking campaign and share tips on how to keep your data safe.
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Illustration of a hacker at work (Kurt “CyberGuy” Knutsson)
What you need to know about the China hacking campaign
According to the FBI, hackers linked to Beijing have infiltrated the networks of “multiple” telecom companies, gaining access to customer call records and private communications of “a limited number of individuals.” Since this is an espionage campaign, they’re not interested in the average Joe’s texts or call history. Instead, their targets are Americans involved in government and politics.
The hackers also tried to copy “certain information that was subject to U.S. law enforcement requests pursuant to court orders,” according to the FBI. This suggests they might have been attempting to breach programs like those under the Foreign Intelligence Surveillance Act, which allows U.S. spy agencies to monitor the communications of individuals suspected of working for foreign powers.
Earlier this month, Deputy National Security Advisor Anne Neuberger shared new details about the scale of the Chinese hacking campaign. According to Neuberger, the U.S. believes the hackers managed to access communications from senior government officials and prominent political figures.
She explained that while the hackers were focused on a relatively small group of individuals, a limited number of Americans’ phone calls and texts were compromised. Neuberger also mentioned that the affected telecom companies are working to address the breaches, but none have been able to completely remove the Chinese hackers from their networks yet.
This campaign is believed to have started a year or two ago, according to the Associated Press. Authorities suspect a Chinese hacking group known as Salt Typhoon to be behind the operation.
Illustration of a hacker at work (Kurt “CyberGuy” Knutsson)
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How are hackers able to access sensitive information?
Salt Typhoon managed to access call records and private communications by exploiting decades-old back doors in major telecom providers, including AT&T and Verizon, experts believe.
“The irony here is that the back doors exploited by the Chinese are, in fact, the same back doors that are utilized by federal law enforcement for purposes of conducting legal surveillance,” John Ackerly, CEO and co-founder of Virtru, a data-centric security company, told CyberGuy.
The vulnerabilities are a result of the Communications Assistance for Law Enforcement Act (CALEA), a federal law that mandates back doors in critical telecommunications infrastructure. CALEA enables law enforcement agencies to access phone records and metadata, including facilitating wiretaps, as part of authorized investigations.
“The problem with back doors is simple. They’re not selective. A back door created for law enforcement is, by its very nature, a vulnerability in the system. And vulnerabilities, once they exist, can be exploited by anyone who discovers them. Both good guys and bad guys can enter back doors,” said Ackerly, who previously served as a White House technology adviser.
Illustration of a hacker at work (Kurt “CyberGuy” Knutsson)
BEWARE OF ENCRYPTED PDFs AS LATEST TRICK TO DELIVER MALWARE TO YOU
The solution is end-to-end encryption
To protect private conversations and phone calls, cybersecurity experts recommend using end-to-end encrypted platforms. Jeff Greene, executive assistant director of cybersecurity at CISA, urged Americans to prioritize encrypted communication tools.
“Use your encrypted communications where you have it,” Greene advised, emphasizing the importance of secure platforms. He added, “We definitely need to do that, kind of look at what it means long term, how we secure our networks.”
An FBI official warned that citizens should be “using a cellphone that automatically receives timely operating system updates, responsibly managed encryption and phishing resistant MFA for email, social media and collaboration tool accounts.”
However, cybersecurity experts warn that these measures are not foolproof. The term “responsibly managed encryption” is problematic, as it intentionally leaves room for “lawful access,” such as the back doors required by CALEA.
“It’s clear that encryption with back doors is not actually responsible at all,” Ackerly said. “It’s time for the U.S. government to acknowledge and support end-to-end encryption as a stronger protection against foreign adversaries.”
Illustration of a cybersecurity expert at work (Kurt “CyberGuy” Knutsson)
WHAT TO DO IF YOUR BANK ACCOUNT IS HACKED
10 ways to protect your personal information against cybersecurity threats
Now that we’ve discussed the threat, let’s take a look at the solutions. Here are 10 ways you can keep your personal information safe.
1) Use end-to-end encrypted platforms: For private communications, prioritize platforms that offer end-to-end encryption. This ensures that only you and the intended recipient can access your messages or calls, preventing unauthorized access by hackers or other third parties.
“Anyone can take control of their own data and protect themselves from security threats by using applications that provide end-to-end encryption. Whether you’re emailing, sending messages and files or video chatting, the only way to truly ensure your data is safe from bad actors is to encrypt it as it travels,” Ackerly said. “Choose an app or tool that is easy to use, so that you will actually use it.”
For texting, consider apps like Signal or WhatsApp. For email services, look for ones that offer easy-to-use end-to-end encryption. These platforms ensure that your private communications remain secure from unauthorized access. See my review of the best secure and private email services here.
2) Keep your device’s operating system updated: Make sure your cellphone and other devices automatically receive timely operating system updates. These updates often include important security patches that protect against new vulnerabilities exploited by hackers. For reference, see my guide on how to keep all your devices updated.
3) Enable two-factor authentication (2FA): Set up phishing-resistant 2FA on your email, social media and collaboration tool accounts. This adds an extra layer of protection, requiring more than just a password to access your accounts, making it harder for cybercriminals to steal your information.
4) Use strong antivirus software: Be aware of phishing techniques and remain skeptical of suspicious links, emails or phone calls asking for personal information. Cybercriminals often use these methods to gain access to your sensitive data.
The best way to safeguard yourself from malicious links is to have antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android and iOS devices.
5) Encrypt sensitive data: Encrypt data on USB drives, SIM cards and laptops to protect information if devices are lost or stolen. Also, be sure to password-protect your sensitive files or folders by following these steps.
6) Implement strong password practices: Use unique, complex passwords for each account and consider using a password manager.
7) Regularly backup your data: Backing up your data helps protect against data loss from ransomware or device failure. You’ll want to back up your mobile device, Mac and Windows computers.
8) Be cautious with public Wi-Fi: Use a VPN (virtual private network) when connecting to public Wi-Fi networks to encrypt your internet traffic. This makes it harder for hackers and third parties to intercept your data, especially on public Wi-Fi. A VPN masks your IP address, helping to obscure your location and online activity. While VPNs don’t directly prevent phishing emails, they reduce the exposure of your browsing habits to trackers that may use this data maliciously. With a VPN, you can securely access your email accounts from anywhere, even in areas with restrictive internet policies. For the best VPN software, see my expert review of the best VPNs for browsing the web privately on your Windows, Mac, Android and iOS devices.
9) Invest in personal data removal services: Consider services that scrub your personal information from public databases. This reduces the chances of your data being exploited in phishing or other cyberattacks after a breach. Check out my top picks for data removal services here.
10) Use identity theft protection: Identity theft protection services monitor your accounts for unusual activity, alert you to potential threats and can even assist in resolving issues if your data is compromised. See my tips and best picks on how to protect yourself from identity theft.
There’s no denying that the U.S. is facing a serious cyberattack that puts millions at risk. What’s even more concerning is that hackers continue to exploit telecom providers even after the issue has been made public. The government and the affected companies must prioritize addressing this threat and patching the back doors these cybercriminals are using. We’re witnessing one of the largest intelligence compromises in U.S. history.
Do you believe the current laws around encryption and lawful access are enough to protect your privacy? Let us know by writing us at Cyberguy.com/Contact.
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Kurt’s key takeaway
Technology
Would you pay $8,000 for a robot to fold laundry?
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If your clean laundry has been sitting in a basket long enough to qualify as furniture, Isaac 1 may sound like the robot you have been waiting for. Weave Robotics has introduced Isaac 1, a mobile home robot designed to handle household chores that many of us keep pushing off to tomorrow. It can pick up dirty clothes, handle loaded hampers, fold laundry and put clothes away.
It can also help with making beds, fixing pillows and blankets, plus putting everyday clutter back where it belongs. That sounds pretty amazing to me, especially if your house has kids, pets or a laundry pile that seems to regenerate overnight. However, Isaac 1 also raises a very personal question: how much access would you give a robot inside your home if it meant fewer chores?
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Weave Robotics’ Isaac 1 home robot can fold laundry, make beds and tidy rooms, but its $7,999 price tag raises questions about cost and privacy. (Weave Robotics)
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What is the Isaac 1 robot?
Isaac 1 is a wheeled mobile robot built from the ground up for the home. Weave says it designed and assembled the robot in San Francisco. The robot has a soft fabric shell, a solid internal structure and a collapsible torso. It can shrink down when it is off duty or extend up to a more human height when it needs to work.
Unlike a robot vacuum, Isaac 1 can reach for objects, move items around and interact with clutter in your home. You control it through a smartphone companion app. That app lets you request a task on demand or schedule one for later. So, Isaac 1 could work while you are home or handle a chore while you are away.
How the Isaac 1 robot folds laundry and resets rooms
Isaac 1’s main features fall into two areas. The first is Laundry Flow. Isaac 1 can find dirty clothes, pick them up, handle loaded hampers, fold clothing and put items away. Depending on your home setup, Weave says Isaac 1 may also help with related tasks, such as loading and unloading clothes from a washer or dryer.
The second area is Daily Reset. That means Isaac 1 can tidy rooms so they feel ready to use again. It can make beds, straighten pillows and blankets and return toys, shoes and other clutter to their places. For many homes, that could be a big deal. Laundry and daily pickup chores tend to drain time because they never really end.
Isaac 1 robot specs for your home
Isaac 1 has an 8-hour battery life and a listed charge time of about two hours. It connects through Wi-Fi and has a footprint of 20.5 inches by 22 inches. Its height ranges from 3 feet to 5 feet 9 inches because the torso can collapse or extend.
Weave also lists an 80-inch vertical reach and a 38-inch horizontal reach. Those specs help explain how Isaac 1 could reach beds, hampers, shelves and other parts of a normal home. It also uses a wheeled base, which Weave says makes it passively stable as it completes tasks.
At preorder, you can also choose a color preference, including Sage, Gray, Slate Blue, Terracotta or Vesper.
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Isaac 1 is designed to help with laundry, clutter and daily home resets while using cameras, Wi-Fi and possible remote assistance. (Weave Robotics)
Isaac 1 robot autonomy and privacy questions
Weave says Isaac 1 is autonomous by default for Laundry Flow and Daily Reset. However, the company also says teleoperation assistance may step in when needed to make sure tasks get completed. That detail deserves your attention because Isaac 1 works inside your home. Teleoperation means a person can help the robot remotely if it gets confused by an item, a room layout or a task. In some cases, that could make the robot more useful. It could also help prevent chores from getting stuck halfway.
Weave says privacy is core to Isaac 1’s design. The company also says the robot has physical cues that show when it is working. However, Weave’s privacy policy says its robots have video cameras and may record visual content about their surroundings. That can include tasks being performed, objects in the robot’s field of view and people nearby. The policy also says Weave’s workforce may remotely access that information in connection with the robot’s operation. That does not mean you should panic. It does mean you should read the policy before putting down a deposit.
Isaac 1 may need cameras to fold clothes and move through your home. Still, your bedroom, laundry area and living room are private spaces. You deserve clear answers about what gets recorded, who can see it and how long it is stored. Before ordering, ask whether video can be deleted, whether you can opt out of AI training uses and how you can limit where the robot operates.
Isaac 1 robot price and preorder details
Weave lists two payment options for home customers. You can pay $7,999 upfront, with an optional $99-per-month premium membership, or choose a $449-per-month subscription plan. You can also preorder Isaac 1 with a fully refundable $250 deposit. That deposit reserves your place in line and remains refundable until your robot ships.
For some, the math may come down to time. If Isaac 1 handles enough laundry and daily cleanup, the cost may feel easier to justify. For others, $449 a month may feel like too much for an early home robot.
Isaac 1 robot shipping timeline
Weave says first shipments begin in fall 2026. California deliveries come first, with broader U.S. availability expected through 2027.
After you preorder, Weave says you should receive a confirmation and thank-you email. As your delivery date gets closer, the company plans to coordinate a demo.
That demo may happen in person at a Weave location or remotely over a video call. Weave also says it will use that time to understand your top priorities for Isaac 1 inside your home.
What this means to you
If Isaac 1 works as promised, it could give you back time from chores that never seem finished. Laundry alone can take hours each week, especially in a busy household. It could also help if bending, lifting or carrying loaded hampers has become a hassle. For some homes, a robot that folds clothes and resets rooms may offer more than convenience.
However, Isaac 1 is still a connected device moving through private rooms. It uses cameras, connects to Wi-Fi and may involve remote help when needed. So before you place a deposit, think about your home layout and where you would actually feel comfortable letting it work.
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Weave Robotics says Isaac 1 can pick up dirty clothes, fold laundry and put items away after users schedule chores through an app. (Weave Robotics)
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Kurt’s key takeaways
Isaac 1 is the kind of robot that makes you stop and say, “OK, now we’re getting somewhere.” Nobody looks forward to folding laundry, making beds or picking up the same clutter again and again. These are the chores that eat up your precious time and seem never-ending. The price is the hard part. At $7,999 upfront or $449 a month, Isaac 1 has to do a lot more than look cool in a demo. It has to save you real time, work reliably and fit into your home without creating new headaches. Then there is the privacy side. Isaac 1 uses cameras, connects to Wi-Fi and may involve remote help when needed. That does not make it a dealbreaker for me, but I would want very clear answers before letting it work in private spaces like my bedroom or bathroom. I love the idea of a robot taking laundry off my hands. I am just not sure most of us are ready to pay nearly $8,000 for that privilege quite yet.
Would you let a robot see inside your home if it meant you never had to fold another load of laundry again? Let us know by writing to us at CyberGuy.com.
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Technology
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Flock welcomes and encourages public debate about our technology. We have not and would not seek to discourage, prevent, or prohibit such discussion and debate. In fact, we would be happy to participate in any such discussions the group in question might host in the future.
Technology
Fake VA shoe offer targets veterans
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A flyer offering “free athletic shoes from VA” may look official at first glance. It uses VA-style branding, talks about health and wellness and even lists the MyVA phone number. That is what makes it so dangerous.
VA says the message falsely claims Veterans can receive free athletic shoes from VA. The agency says the promotion did not come from VA and has no connection to any official VA program.
The scam appears to be spreading through a flyer and online posts. It tells Veterans they may be eligible for free athletic shoes “at no cost to you.” It also shows popular shoe brands, steps to “redeem” shoes and a process that appears to involve a VA provider.
That may be enough to get someone to click, call, share or forward before they stop to think.
MEDICAL IDENTITY THEFT FOLLOWS YOU INTO THE DOCTOR’S OFFICE
Veterans are being warned not to click links, scan QR codes or share personal information tied to a fake VA shoe offer. (Kira Hofmann/picture alliance via Getty Images)
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Fake VA shoe offer: what VA says
VA says the free athletic shoe promotion is fake. It did not come from an official VA program, including VPRs, Central Office or Whole Health.
That is important because the flyer borrows the look and feel of a trusted government agency. It also uses health language to make the offer sound like a wellness benefit.
But let’s be real here. A free pair of shoes can sound harmless until the next step asks for your personal details.
Why the fake VA shoe flyer looks so believable
This scam works because it mixes familiar names with an official-looking design. The flyer uses VA branding, a health-focused message and well-known athletic shoe brands.
It also presents the offer as a benefit. That can make people feel like they may miss out if they do not act.
Scammers know that veterans and families often deal with a lot of paperwork, benefit updates and health care messages. A fake flyer can slide into that confusion and feel more believable than it should.
How scammers use real VA details to build trust
One sneaky detail stands out. The flyer lists the MyVA number, but that alone does not make the flyer real.
Scammers often mix real information with fake offers. A real phone number, real logo or familiar agency name can make people lower their guard.
That is why you should verify the offer through VA.gov, your official VA account or your local VA facility before responding.
What the fake VA shoe offer could steal
The flyer may look like it is only about shoes. The bigger risk comes next.
A fake offer like this could lead to a phishing page, a bogus form, a QR code trap or someone asking for sensitive details. That could include your Social Security number, VA login information, health information, address, bank details or credit card number.
Scammers may also use the information to target you again. Once they know you responded to a fake VA offer, they may try a follow-up call, text or email.
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A fake flyer claiming Veterans can get free athletic shoes from VA is spreading online, but the agency says it is not tied to any official program. (U.S. Department of Veterans Affairs)
What to do if you see the fake VA shoe offer
Do not share it. Do not forward it. Do not fill out a form. Do not scan any code connected to it.
Also, do not provide personal, financial or health information because of this flyer.
Instead, warn veterans, family members and colleagues without spreading the image. A quick heads-up can help someone avoid a costly mistake.
Ways to stay safe from VA scams
A few smart habits can help you spot fake VA messages before they turn into a bigger problem.
1) Verify the offer through VA.gov
Go directly to VA.gov or use your official VA account. Do not rely on a flyer, social media post, text message or forwarded image.
2) Do not scan QR codes or click links
A scam flyer may send you to a fake website that looks official. Type the web address yourself or search for the VA page directly.
3) Never share VA login details
Do not give anyone your VA.gov username, password or sign-in code. VA says it will not ask you to share login credentials in an email.
4) Protect personal and health information
Treat your Social Security number, address, date of birth, medical information and benefits details as sensitive. A free offer should never require that kind of information from a random form.
QR CODE EMAIL SCAM TARGETS EMPLOYEE REVIEWS
VA says veterans should verify suspicious benefit offers through VA.gov, an official VA account or a local VA facility. (Antonio Diaz / Getty Images)
5) Call VA using a trusted number
If you have questions, contact VA through an official phone number, the VA website or your local VA facility. Do not trust contact details from a suspicious flyer alone.
6) Report the fake VA shoe offer
Veterans who suspect fraud can report it through VSAFE.gov or call 1-833-38V-SAFE. Reports help VA and other agencies track scams that target veterans.
7) Use strong antivirus protection
Strong antivirus software can help protect you if you click a bad link, scan a risky QR code or land on a fake website tied to a scam. Good protection can block malicious pages, warn you about suspicious downloads and help stop malware before it does damage. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at Cyberguy.com.
8) Consider a data removal service
Scammers often use personal details found online to make fake offers feel more believable. A data removal service can help reduce how much of your information is sitting on people-search sites, including your address, phone number and other details that can be used to target you. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting CyberGuy.com.
9) Take action fast if you responded
If you already clicked, scanned, called or shared information, change your VA.gov password right away. Use a trusted password manager to create and store a strong, unique password you do not use anywhere else. Turn on multifactor authentication if you have not already done that. Then watch your accounts for suspicious activity.
10) Warn others without forwarding the flyer
Tell family members, friends and veteran groups that the offer is fake, but do not send the flyer along with your warning. Even if your goal is to help, someone else may miss your warning, save the image or share it again. Instead, send a short message that says the free VA shoe offer is a scam and tell them to verify any VA benefit through VA.gov or their local VA facility.
Kurt’s key takeaways
A free pair of shoes can make you drop your guard, especially when the flyer uses VA branding and familiar shoe names. That is the whole trick. Scammers are using trust to push veterans and families toward a bad link, a fake form or a request for personal info. Slow down and verify it through VA.gov or your local VA facility. And if you want to warn someone, send them a message saying the offer is fake instead of forwarding the flyer itself. That keeps the scam from spreading.
Would this fake VA shoe offer have made you pause, or would the official-looking design have fooled you? Let us know by writing to us at CyberGuy.com.
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Copyright 2026 CyberGuy.com. All rights reserved.
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