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Beware of these doorbell cameras that could be compromised by cybercriminals

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Beware of these doorbell cameras that could be compromised by cybercriminals

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Chances are, if you’re like many people nowadays, you’ve got a doorbell camera set up at your front door. You know, the ones that let you see who’s at your doorstep even when you’re miles away. 

No doubt, they can be great for enhanced security, and I definitely feel safer with mine running 24/7, but then comes this news. Turns out, some doorbell cameras have serious security flaws.

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A recent investigation by Consumer Reports has unveiled a troubling scenario. 

Certain doorbell cameras, touted for their ability to keep our homes safe, have been found to contain critical security flaws. This disturbing discovery brings to light the potential risks you face whether you already have a doorbell camera or you’re thinking about incorporating one of these devices into your home.

CLICK TO GET KURT’S FREE CYBERGUY NEWSLETTER WITH SECURITY ALERTS, QUICK VIDEO TIPS, TECH REVIEWS AND EASY HOW-TO’S TO MAKE YOU SMARTER 

The security flaws researchers exposed

Researchers have identified major vulnerabilities in video doorbells manufactured by the Chinese company Eken Group Ltd. These devices, sold under the Eken and Tuck brand names, among others, have been available for purchase on major online retail platforms including Amazon, Walmart, Sears, Shein and Temu. 

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The flaws could potentially allow unauthorized access to view footage or even take complete control of the devices.

DOG CAUGHT ON DOORBELL CAMERA STEALING PACKAGE FROM NEIGHBOR’S FRONT PORCH

Doorbell cameras on display  (Consumer Reports)

The technical glitch that was discovered

The core of the problem lies in the doorbells’ dependency on an app called Aiwit, operated by Eken Group. Crooks could exploit this by pairing an unsecured doorbell to their device, thereby gaining the ability to view or capture images and lock out the legitimate owner.

Additionally, the absence of a registration code mandated by the Federal Communications Commission (FCC) further questions the legality of these devices in the U.S.

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Aiwit app  (Consumer Reports)

MORE: IS YOUR DOORBELL CAMERA VULNERABLE TO JAMMING OR INTERFERENCE?  

Retailers’ response to the investigation

Following the investigation, retailers like Temu have pulled the questioned doorbells from their listings. Walmart, acknowledging the issue with third-party sellers, has taken steps to offer refunds.

Amazon, however, despite awarding these products the “Amazon’s Choice” badge, had not responded to CyberGuy’s inquiry at the time of publishing. Critics argue e-commerce giants like Amazon need to shoulder more responsibility for the products sold on their platforms.

MORE: TOP PICKS TO AMP UP YOUR HOME SECURITY

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Industry and regulatory challenges

The investigation highlights a complex ecosystem of brands and manufacturers often operating under multiple names and offering similar products. This complicates the task of regulating and ensuring the safety of products sold online. Despite contacting the manufacturers and online retailers, Consumer Reports found most of the problematic products still available for sale.

Eken doorbell camera  (Amazon)

MORE: HOW TO DETECT A HACKER SPYING ON YOUR DOORBELL CAMERA  

What you can do to protect yourself

For your part, we recommend you exercise caution and conduct due diligence before incorporating these doorbell cameras into your home. Here are 12 things you can do to stay protected.

1. Check the maker of all home video doorbells and security cameras: Investigate the manufacturer — check their reputation, read reviews and see if they’ve got a track record of keeping things secure. Remember, not all doorbell cameras are created equal.

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2. Disconnect and unplug any camera identified as unsafe or a security risk: Consumer Reports has done the legwork for you. If you own one of the doorbell cameras it has flagged, be sure to unplug that camera, disconnect it from your Wi-Fi, and maybe even consider getting a more secure one like the ones we’ve listed here under top video doorbells. 

3. Access the camera’s app or web interface: Most modern doorbell cameras are managed through a smartphone app or web interface. Start by logging into your account.

Here’s what you can do to protect your privacy on the Ring app:

  • Launch Ring App
  • Tap 3 line menu on top left
  • In Control Center, check these three areas
    Account Verification – Change to Text instead of Email
    Authorized Client Devices – give this list a look over to make sure all of these devices belong to you or someone else you have authorized as a shared user
    Shared Users – review each person listed to make sure you only see who you have granted access
  • Account Verification – Change to Text instead of Email
  • Authorized Client Devices – give this list a look over to make sure all of these devices belong to you or someone else you have authorized as a shared user
  • Shared Users – review each person listed to make sure you only see who you have granted access

4. Update firmware and software: Regularly updating your device’s firmware and the associated app is crucial for security. Manufacturers often release updates to patch vulnerabilities. Look for an ‘Update’ or ‘Check for Updates’ option in the settings menu.

5. Review account security settings: Ensure your account is secured with a strong, unique password. Consider using a password manager to generate and store complex passwords. 

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Also, enable two-factor authentication if available. This adds an extra layer of security by requiring a second form of verification.

6. Check camera privacy settings: Look for settings that control who can view your camera feed and when the camera records. Some devices allow you to set privacy zones, which are areas the camera ignores when recording.

7. Manage data storage and sharing settings: Understand how your video recordings are stored —whether locally on the device, in the cloud, or both — and for how long. Review any options related to data sharing, especially with third parties.

8. Enable Encryption: Ensure that your camera supports end-to-end encryption for video feeds and recordings to remain secure. This makes it much harder for unauthorized individuals to access your data.

9. Secure your Wi-Fi network: Since your doorbell camera connects to your home Wi-Fi network, ensure your router is secured with WPA3 encryption if available. Also, consider using a guest network for your smart home devices.

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10. Familiarize yourself with privacy policies: Review the manufacturer’s privacy policy to understand how your data is used, shared and protected.

11. Monitor access logs: If the device or app offers access logs, regularly check them for any unauthorized access.

12. Contact support for advanced settings: If you’re unsure about some settings or their implications, don’t hesitate to contact the manufacturer’s customer support for guidance.

Remember, the specific steps and available settings can vary significantly between different brands and models of doorbell cameras. It’s always a good idea to consult the user manual or support documentation for your specific device for detailed instructions.

MORE: A PRIVACY WIN: AMAZON LIMITS POLICE ACCESS TO YOUR RING CAMERA  

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Kurt’s key takeaways

The disturbing revelations from Consumer Reports underscore a pressing need for tighter security measures and more rigorous oversight in the smart device industry. While technology offers the promise of making our homes smarter and safer, it also introduces new vulnerabilities that can be exploited. So, be sure to follow the three recommendations above to keep you and your family protected from creeps and crooks who might be trying to violate your privacy.

How concerned are you about the security flaws in doorbell cameras, and what steps would you take to mitigate these risks? Let us know by writing us at Cyberguy.com/Contact

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter

Ask Kurt a question or let us know what stories you’d like us to cover

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Answers to the most asked CyberGuy questions:

Copyright 2024 CyberGuy.com.  All rights reserved.

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Microsoft’s Edge Copilot update uses AI to pull information from across your tabs

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Microsoft’s Edge Copilot update uses AI to pull information from across your tabs

Microsoft Edge is adding a new feature that will allow its Copilot AI chatbot to gather information from all of your open tabs. When you start a conversation with Copilot, you can ask the chatbot questions about what’s in your tabs, compare the products you’re looking at, summarize your open articles, and more.

In its announcement, Microsoft says you can “select which experiences you want or leave off the ones you don’t.” The company is retiring Copilot Mode as well, which could similarly draw information from your tabs but offered some agentic features, like the ability to book a reservation on your behalf. Microsoft has since folded these agentic capabilities into its “Browse with Copilot” tool.

Several other AI features are coming to Edge, including an AI-powered “Study and Learn” mode that can turn the article you’re looking at into a study session or interactive quiz. There’s a new tool that turns your tabs into AI-powered podcasts as well, similar to what you’d find on NotebookLM, and an AI writing assistant that will pop up when you start entering text on a webpage.

You can also give Copilot permission to access your browsing history to provide more “relevant, high-quality answers,” according to Microsoft. Copilot in Edge on desktop and mobile will come with “long-term memory” as well, which can tailor its responses based on your previous conversations. And, when you open up a new tab, you’ll see a redesigned page that combines chat, search, and web navigation, along with the Journeys feature, which uses AI to organize your browsing history into categories that you can revisit.

Meanwhile, an update to Edge’s mobile app will allow you to share your screen with Copilot and talk through the questions about what you’re seeing. Microsoft says you’ll see “clear visual cues” when Copilot is active, “so you know when it’s taking an action, helping, listening, or viewing.”

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Apple’s $250M Siri settlement: Are you owed cash?

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Apple’s 0M Siri settlement: Are you owed cash?

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If you bought a newer iPhone because Apple made Siri sound like it was about to become your personal artificial intelligence sidekick, you may want to pay attention.

Apple has agreed to pay $250 million to settle a class-action lawsuit over claims that it misled customers about new Apple Intelligence and Siri features. The case centers on the iPhone 16 launch and certain iPhone 15 models that were marketed as ready for Apple’s next wave of AI. The settlement still needs court approval, and Apple denies wrongdoing.

The lawsuit argues that Apple promoted a smarter, more personal Siri before those features were actually available. For some buyers, that was a big deal. A new iPhone can cost hundreds of dollars, and many people upgrade only when they think they are getting something meaningfully new.

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WHY IPHONE USERS ARE THE NEW PRIME SCAM TARGETS

U.S. buyers of certain iPhone 16 and iPhone 15 Pro models may qualify for payments if a judge approves Apple’s proposed settlement. (Getty Images)

What Apple is accused of promising

Apple introduced Apple Intelligence in June 2024 and promoted it as a major step forward for iPhone, iPad and Mac. A key part of that pitch was a more personalized Siri that could understand context, work across apps and help with everyday tasks in a more useful way.

The lawsuit claims Apple’s marketing made consumers believe those advanced Siri features would arrive with the iPhone 16 or soon after. Instead, buyers received phones that had some Apple Intelligence tools, but not the full Siri overhaul that many expected.

That gap is the heart of the case. Plaintiffs say customers bought or upgraded devices based on AI features that were not ready. Apple says it has rolled out many Apple Intelligence features and settled the case, so it can stay focused on its products. 

How much money could iPhone owners get?

The proposed settlement creates a $250 million fund. Eligible customers who file approved claims are expected to receive at least $25 per eligible device. That amount could rise to as much as $95 per device, depending on how many people file claims and other settlement factors.

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That means this will not be a huge payday for most people. Still, if you bought one of the covered phones, it may be worth watching for a claim notice. A few minutes of paperwork could put some money back in your pocket.

Which iPhones may qualify?

The proposed settlement covers U.S. buyers who purchased any iPhone 16 model, iPhone 15 Pro or iPhone 15 Pro Max between June 10, 2024, and March 29, 2025.

Covered iPhone 16 models include the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max and iPhone 16e. The settlement also includes the iPhone 15 Pro and iPhone 15 Pro Max, but not every iPhone 15 model.

The key details are the device model, the purchase date and whether the phone was bought in the United States.

HOW YOU CAN GET A SLICE OF APPLE’S $250M IPHONE SETTLEMENT

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Apple has agreed to pay $250 million to settle claims it misled customers about Apple Intelligence and Siri features on newer iPhones. (Michael Nagle/Bloomberg)

How will you file a claim?

You do not need to do anything immediately. The settlement still needs a judge’s approval. Once the claims process opens, eligible customers are expected to receive a notice by email or mail with instructions on how to file through a settlement website.

That notice matters because scammers love moments like this. A real settlement notice should not ask for your Apple ID password, bank login or payment to claim your money. If you receive a message about this settlement, do not click blindly. Go slowly, check the sender and look for the official settlement administrator details once they are available.

Why this case matters beyond one Siri feature

This case hits a bigger nerve. Tech companies are racing to sell AI as the next must-have feature. That creates a problem for shoppers. You are often asked to buy now based on what a company says will arrive later.

That can be frustrating when the feature is the reason you upgraded. A smarter Siri sounds useful. A phone that can understand your personal context, search across apps and help with daily tasks could save time. But if those tools are delayed, limited or missing, the value of the upgrade changes.

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This settlement also sends a message about AI marketing. Companies can talk about future features, but consumers need clear timing and plain explanations. “Coming soon” can mean very different things when you are spending $800, $1,000 or more.

We reached out to Apple for comment, but did not hear back before our deadline.

FIRST 15 THINGS TO DO OR TRY FIRST WHEN YOU GET A NEW IPHONE

Apple denies wrongdoing but agreed to settle claims tied to its marketing of Apple Intelligence and Siri features. (Qilai Shen/Bloomberg)

What this means to you

If you bought a covered iPhone during the settlement period, keep an eye on your email and regular mail. You may qualify for a payment if the court approves the deal.

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You should also keep your receipt or proof of purchase if you have it. Your Apple purchase history, carrier account or retailer receipt may help if the claim process asks for details.

More broadly, this is a reminder to treat AI features like any other big tech promise. Before you upgrade, ask one simple question: Can the feature do what is being advertised today, or is the company asking me to wait?

That question can save you from buying a device for a future feature that may arrive much later than expected.

Take my quiz: How safe is your online security?

Think your devices and data are truly protected? Take this quick quiz to see where your digital habits stand. From passwords to Wi-Fi settings, you’ll get a personalized breakdown of what you’re doing right and what needs improvement. Take my quiz here: CyberGuy.com.

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Kurt’s key takeaways

Apple has built its brand on making technology feel polished, personal and easy to use. That is why this Siri settlement hits a nerve. People were buying phones they use every day for texts, photos, directions, reminders and everything in between. Many expected AI to make those everyday tasks easier, which is why the delay felt frustrating. The proposed payout may be modest, but the bigger issue is trust. When a company sells AI as a reason to upgrade, customers deserve to know what actually works now and what is still coming later.

Would you still buy a new phone for promised AI features, or would you wait until they actually show up? Let us know by writing to us at CyberGuy.com.

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Copyright 2026 CyberGuy.com. All rights reserved.

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Instagram hits the copy button again with new disappearing Instants photos

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Instagram hits the copy button again with new disappearing Instants photos

Instagram is once again cribbing from competitors like Snapchat and BeReal with a new photo-sharing format it calls “Instants,” which are ephemeral photos that you can’t edit and that you can only share with your close friends or followers that follow you back. Instants are available globally beginning on Wednesday as a feature in the inbox in the Instagram app and as a separate app that’s now in testing in select countries.

To access Instants from the Instagram app, go to your DM inbox and look in the bottom-right corner for an icon or a stack of photos. After you post a photo, your friends can emoji react to it and send a reply to your DMs, but after they see it, the photo disappears for them. Instants also disappear after 24 hours, and they can’t be captured in screenshots or screen recordings.

However, your Instants will remain in an archive for you for up to a year, and you can reshare them as a recap to your Instagram Stories if you’d like. You can also undo sending an Instant right after you post it or delete it from your archive.

The Instants mobile app, which popped up in Italy and Spain in April, gives you “immediate access to the camera” and only requires an Instagram account, Instagram says. “Instants you share on the separate app will show up for friends on Instagram and vice versa. We’re trying this separate app out to see how our community uses it, and we’ll continue to evolve it as we learn more.”

Instagram, in its testing, has seen that people “tend to use Instants to share much more casual, much more authentic moments about their day,” according to Instagram boss Adam Mosseri. “And we know that this type of sharing of personal moments with friends is a core part of what makes Instagram Instagram, but we also know that a lot of people don’t really share a lot to their profile grids anymore.”

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