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After man’s death following insurance denials, West Virginia tackles prior authorization

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After man’s death following insurance denials, West Virginia tackles prior authorization


Six months after Eric Tennant died following a protracted battle with his health insurer over doctor-recommended cancer care, West Virginia’s Republican governor signed a bill intended to curb the harms of insurance denials.

Tennant, a coal mining safety instructor from Bridgeport, died last September at age 58 from complications related to stage 4 cancer of the bile ducts. In early 2025, his insurer, the state’s Public Employees Insurance Agency, repeatedly denied him coverage of a $50,000 noninvasive cancer treatment that would have used ultrasound waves to target, and potentially shrink, the largest tumor in his liver. His family didn’t expect the procedure to eradicate the cancer, but they hoped it would buy him more time and improve his quality of life. The insurer said that the procedure, called histotripsy, wasn’t medically necessary and that it was considered “experimental and investigational.”

Eric Tennant lays in a hospital bed as Becky, left, and Amiya, right lean in for a selfie
Eric Tennant with his wife, Becky, and daughter, Amiya.Rebecca Tennant

Becky Tennant, his widow, told members of a West Virginia House committee in late February that she submitted medical records, expert opinions and data as part of several attempts to appeal the denial. She also reached out to “almost every one of our state representatives,” asking for help.

Nothing worked, she told lawmakers, until KFF Health News and NBC News got involved and posed questions to the Public Employees Insurance Agency about her husband’s case. Only then did the insurer reverse its decision and approve histotripsy, Tennant said.

“But by then, the delay had already done its damage,” she said.

Within one week of the reversal in late May, Eric Tennant was hospitalized. His health continued to decline, and by midsummer he was no longer considered a suitable candidate for the procedure. “The insurance company’s decision did not simply delay care. It closed doors,” his wife said.

West Virginia’s Public Employees Insurance Agency enrolls nearly 215,000 people — state workers, as well as their spouses and dependents. The new law, which will take effect June 10, will allow plan members who have been approved for a course of treatment to pursue an alternative, medically appropriate treatment of equal or lesser value without the need for another approval from the state-based health plan.

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An envelope from Public Employees Insurances Agency, with a letter inside labeled
Eric Tennant, a state employee, was insured by West Virginia’s Public Employees Insurance Agency.NBC News

“This legislation is rooted in a simple principle: if a treatment has already been approved, patients should be able to pursue a medically appropriate alternative without being forced to start the process over again — especially when it does not cost more,” Gov. Patrick Morrisey said in a statement.

“This is about common sense, compassion, and trusting patients and their doctors to make the best decisions for their care,” he said.

Had the bill been in effect last year, said Delegate Laura Kimble, the Republican from Harrison who introduced the legislation, Tennant could have undergone histotripsy without preapproval, because it was a less expensive alternative to chemotherapy, which had already been authorized by the insurer.

From Arizona to Rhode Island, at least half of all state legislatures have taken up bills this year related to prior authorization, a process that requires patients or their medical team to seek approval from an insurer before proceeding with care. These state efforts come as patients across the country await relief from prior authorization hurdles, as promised by dozens of major health insurers in a pledge announced by the Trump administration last year.

The West Virginia bill, passed unanimously by the state legislature, was signed by Morrisey on Tuesday. Kimble told KFF Health News the measure offers “a rational solution” for patients facing “the most irrational and chaotic time of their lives.”

Becky Tennant, left, and Laura Kimble speak outside on the front porch of a house
Becky Tennant, left, and West Virginia Delegate Laura Kimble discuss Eric Tennant’s insurance denial.NBC News

U.S. health insurers argue that most prior authorization requests are quickly, if not instantly, approved. AHIP, a health insurance industry trade group, says prior authorization acts as an important guardrail in preventing potential harm to patients and reducing unnecessary health care costs. But denials and delays tend to affect patients who need expensive, time-sensitive care, multiple studies have shown.

Americans rank prior authorization as their biggest burden when it comes to getting health care, according to a poll published in February by KFF, the health information nonprofit that includes KFF Health News.

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Samantha Knapp, a spokesperson for the West Virginia Department of Administration, would not answer questions about the law’s financial impact on the state. “We prefer to avoid any speculation at this time regarding potential impact or actions,” Knapp said.

In a fiscal note attached to the bill, Jason Haught, the Public Employee Insurance Agency’s chief financial officer, said the law would cost the agency an estimated $13 million annually and “cause member disruption.”

By late 2025, West Virginia and 48 other states, in addition to the District of Columbia and Puerto Rico, already had some form of a prior authorization law — or multiple such laws — on the books, according to a report published in December by the National Association of Insurance Commissioners.

Many states have set up “gold carding” programs, which allow physicians with a track record of approvals to bypass prior authorization requirements. Some states establish a maximum number of days insurance companies are allowed to respond to requests, while others prohibit insurance companies from issuing retrospective denials after a service was already preauthorized. There are also a crop of new state laws seeking to regulate the use of artificial intelligence in prior authorization decision-making.

Rebecca Tennant, left, and Eric Tennant sit at their kitchen table
Becky and Eric Tennant fought for months to get Eric’s treatment approved by his insurer. NBC News

Meanwhile, prior authorization bills introduced this year across the country, including in Kentucky, Missouri, and New Jersey, have been supported by politicians from both parties.

“Republicans in conservative states see health care as a vulnerability for the midterm elections, and so, unsurprisingly, you’ll see some action on this,” said Robert Hartwig, a clinical associate professor of risk management, insurance, and finance at the University of South Carolina. “They realize that they’re not really going to get much action at the federal level given the degree of gridlock we’ve already seen.”

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Last summer, the Trump administration announced a pledge signed by dozens of health insurers vowing to reform prior authorization. The insurers promised to reduce the scope of claims that require preapproval, decrease wait times and communicate with patients in clear language when denying a request.

Consumers, patient advocates and medical providers have expressed skepticism that companies will follow through on their promises.

Becky Tennant is skeptical, too. That’s why she advocated for the West Virginia bill.

“Families should not have to beg, appeal, or go public just to access time-sensitive care,” she told lawmakers. Tennant, who sees the bill’s passage as bittersweet, said she thought her husband would have been proud.

During Eric Tennant’s final hospital stay, she recalled, right before he was discharged to home hospice care, she asked him whether he wanted her to keep fighting to change the state agency’s prior authorization process.

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“‘Well, you need to at least try to change it,’” she recalled her husband saying. “‘Because it’s not fair.’”

“I told him I would keep trying,” she said, “at least for a while. And so I am keeping that promise to him.”



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West Virginia

WV Celtic Festival and Highland Games

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WV Celtic Festival and Highland Games


The Inter-Mountain photo by Joe Blankenship
Clans march during the fourth annual West Virginia Wild and Wonderful Celtic Festival and Highland Games at 4-H Camp Pioneer Saturday.

The Inter-Mountain photo by Joe Blankenship
A bald eagle was on display during the fourth annual West Virginia Wild and Wonderful Celtic Festival and Highland Games at 4-H Camp Pioneer Saturday.

The Inter-Mountain photo by Joe Blankenship
A mythical creature turned up for the fourth annual West Virginia Wild and Wonderful Celtic Festival and Highland Games at 4-H Camp Pioneer Saturday.

The Inter-Mountain photo by Joe Blankenship
A bull was among the livestock on display during the fourth annual West Virginia Wild and Wonderful Celtic Festival and Highland Games at 4-H Camp Pioneer Saturday.

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The Inter-Mountain photo by Joe Blankenship

Clans march during the fourth annual West Virginia Wild and Wonderful Celtic Festival and Highland Games at 4-H Camp Pioneer Saturday.



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WVDNR accepting applications for waterfowl hunt at McClintic WMA

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WVDNR accepting applications for waterfowl hunt at McClintic WMA


Community Bulletin

Fred W. Eberle Technical Center in Buckhannon is enrolling students in its commercial driver’s license (CDL) training program, an accelerated course that can be completed in five to seven weeks. Both daytime and limited evening sessions are available. Read more →

This story brought to you paywall-free, courtesy of the My Buckhannon team and our community partners

CHARLESTON, W.Va. — The West Virginia Division of Natural Resources announced that it is accepting applications for a controlled waterfowl hunt, scheduled to take place October 3-11 at McClintic Wildlife Management Area near Point Pleasant in Mason County.

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Waterfowl hunters who wish to participate must submit their application by 11:59 p.m. August 14 at WVhunt.com. Successful applicants will be notified by mail by the second week of September.

“Controlled hunts like this are an important part of our mission to manage wildlife resources responsibly, while also giving hunters access to high-quality hunting experiences,” said WVDNR Director Brett McMillion.

The event allows hunters to hunt from a shooting station in a controlled waterfowl hunting zone at McClintic WMA during the October split of the waterfowl season. Hunters who are successful in the lottery draw are assigned an area free of charge and are permitted to bring one guest. A shooting station is also available for hunters who have a disability.

Hunters successful in the draw will be randomly assigned a day to hunt. They must report to the McClintic WMA office prior to 6 a.m. that day. Applicants not selected may come to the McClintic office on the morning of each day’s hunt to sign up for an opportunity to hunt shooting stations not filled by selected hunters.

For more information, consult the West Virginia Migratory Bird Hunting Regulations, which will be available online at WVdnr.gov and at WVDNR offices by the end of August.

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The Moving Wall returns to West Virginia with stop in St. Albans this week – WV MetroNews

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The Moving Wall returns to West Virginia with stop in St. Albans this week – WV MetroNews


ST. ALBANS, W.Va – Kanawha Valley residents and visitors from around the state get the chance to pay their respects to those who made the ultimate sacrifice during the Vietnam War when The Moving Wall arrives in St. Albans this week.

The Moving Wall is a half-size replica of the Vietnam Veterans Memorial located in Washington, DC, and it has been touring the United States for over 40 years to give Americans that may not be able to visit the memorial a chance to recognize those who lost their lives.

“The Moving Wall was put together in 1984 for the purpose of providing a half-scale replica of the Vietnam Veterans Memorial. It’s about 250 feet long, about ten foot at the high point, and then slopesx down along both wings of the wall,” VFW Post 6418 Commander Jerry Mollohan said Tuesday on 580 Live with Dave Allen.

VFW Post 6418 is hosting The Moving Wall in St. Albans with public viewing beginning at noon on Thursday and continuing through Sunday. A ceremony is scheduled for 11 a.m. on Saturday, June 28, at the wall’s location at 1481 MacCorkle Avenue.

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“It’s coming to us from a VFW post in North Carolina, and they’ll be in town tomorrow night, and they’ll bring the wall to the St. Albans Shopping Center,” Mollohan said.

West Virginia suffered the highest casualty rate per capita of any state during the Vietnam War and was among the states with the highest rate of volunteers for service. Mollohan said this is a chance for people with ties to those that served to reconnect with their history.

“There’s 388 West Virginians on the wall, and, of course, there’s over 58,000 total names on the wall. There’s just a lot of family and friends that are connected to those servicepeople that are on the wall,” he said.

Mollohan takes pride in VFW Post 6418 bringing The Moving Wall to West Virginia for the first time in recent memory. He wants residents to come out and learn more about the lives lost in service of the United States.

“The sacrifices that the country has made in all wars is high priority for our obligation to recognize the price of freedom,” he said.

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VFW Post 6418 has more information about The Moving Wall at vfw6418.org.



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