Louisiana
Louisiana’s health secretary wants AI on the phones and the website
Louisiana residents may see changes in calling the state health department or using its website if it turns to artificial intelligence to save money.
The department is examining how it can implement AI over the next few years to make residents’ experiences more efficient and reduce spending, Louisiana Department of Health Secretary Bruce Greenstein said at an AI symposium at LSU.
The first and largest deployment, should the department proceed with it, would be in its call centers. Running the two centers costs over $40 million a year. Greenstein said using AI to answer calls could reduce costs by up to 25%.
That would save the state $10 million a year while still preserving an option to talk to a human employee.
When the department was seeking information about an AI call option, Greenstein said, there was an overwhelming response from possible providers.
Greenstein, who has worked in both the public and private sectors, said he also is interested in using AI to help residents maneuver the department’s website. It houses information on an array of topics from SNAP benefits and Medicaid to oyster harvesting.
“Navigating our web properties becomes challenging if you’re looking for very specific information,” Greenstein said in an interview after the symposium on Friday. “So having chatbots to help people navigate our system is something we’re also considering.”
The department must respect the sensitive clinical information it deals with, Greenstein said, while keeping up with technological advances.
He said he is interested in creating protections in collaborations with health care professionals to codify patients’ rights to privacy.
Some rights would include a consent requirement if patient information was to be run through an AI database. Another would be a notification of changes, especially if a process is losing human interaction entirely.
“So on the AI side, because we’re in kind of the new frontier, what I suspect is that we’ll proceed extra cautiously where the robot takes the place of decision-making for the human,” Greenstein said. “But we’ll have more kind of slack in the system to experiment on the administrative task side.”
Greenstein critiqued other states’ restrictions on AI and said he did not see issues with Louisiana’s implementation yet.
“We are not seeing something that I’m deeply concerned about thus far,” he said. “And within state government, we’ve been taking a cautious but forceful approach forward in analyzing the opportunities but not making any decisions without having a proper amount of security concerns addressed or just thoughtful analysis.”
Gov. Jeff Landry released an executive order in October mandating governmental AI use to be “responsible, ethical, beneficial and trustworthy.”
The order restricts the state government’s use of AI platforms from “free software, especially those created and operated by nation states like the Communist Chinese Party.” He specifically named China’s DeepSeek AI model.
Louisiana
Louisiana shooter Shamar Elkins made chilling remarks about ‘demons’ weeks before killing his 7 kids and their cousin
The deranged Army vet dad who gunned down his seven children and their cousin confessed he was drowning in “dark thoughts” and told his stepdad that some people “don’t come back from their demons” just weeks before the heinous killings, according to a report.
Shamar Elkins, 31, killed eight children — five girls and three boys ages 3 to 11 — and seriously wounded two women believed to be his wife and girlfriend when he went on a shooting rampage through Shreveport following an argument with his spouse around 6 a.m. Sunday.
Just weeks ago, on Easter Sunday, Elkins called his mother, Mahelia Elkins, and his stepfather, Marcus Jackson, and chillingly told them he was drowning in “dark thoughts,” wanted to end his life, and that his wife, Shaneiqua Pugh, wanted a divorce, the New York Times reported.
“I told him, ‘You can beat stuff, man. I don’t care what you’re going through, you can beat it,’” Jackson told the publication. “Then I remember him telling me: ‘Some people don’t come back from their demons.’”
Mahelia Elkins said she was unclear what problems her son and his wife, who were married in 2024 and had four kids together, were dealing with, the Times reported.
But a relative of one of the wounded women said the couple was in the middle of separation proceedings and was due in court on Monday.
They had been arguing about their relationship coming to an end when Elkins — who was later killed by cops — opened fire, Crystal Brown told the Associated Press.
The killer father worked at UPS and served with the Louisiana Army National Guard from August 2013 to August 2020 as a signal support system specialist and fire support specialist, according to the Times.
A UPS coworker described Elkins as a devoted dad, but said he often seemed stressed and would pull his hair out, creating a lasting bald spot, the publication reported.
Elkins’ mother noted that she had reconnected with her son more than a decade ago after leaving him to be raised by a family friend, Betty Walker. She had Elkins when she was a teenager and struggling with a crack cocaine addiction.
Walker said that she did not witness the shootings on Sunday morning but knew that Elkins shot his wife several times in the head and stomach, the paper reported.
She last saw the deranged father when his family came over for dinner just last weekend — but noted he did not appear off at the time.
“I was getting up this morning to make myself some coffee, and I got the call,” Walker recalled. “My babies — my babies are gone.”
Elkins also had two previous convictions, including for driving while intoxicated in 2016 and for the illegal use of weapons in 2019, the outlet said.
In March 2019, a police report detailed that the National Guard vet had pulled a 9 millimeter handgun from his waistband and shot at a vehicle five times after a driver pulled a handgun on him — with one of the bullets being discovered near a school where children were playing.
The victims killed by Elkins have been identified as Jayla Elkins, 3; Shayla Elkins, 5; Kayla Pugh, 6; Layla Pugh, 7; Markaydon Pugh, 10; Sariahh Snow, 11; Khedarrion Snow, 6; and Braylon Snow, 5. Seven of the eight were his own children, and the eighth was their cousin. They were all found dead inside their home in Shreveport.
Most of the victims were shot in the head while they slept, Shreveport Police Department spokesman Christopher Bordelon told NBC News.
One child was killed on the roof while trying to escape, police said.
Elkins, who was later killed by police during an attempted carjacking, also shot and wounded two women — the mothers of his children — during his murderous rage.
He shot his wife in the face at the home with the eight kids, Bordelon told the outlet. The other injured victim is believed to be Elkins’ girlfriend, who was shot in a separate house nearby, the police spokesperson added.
Elkins shared four of the slain children with his wife and three with the other injured woman, according to Brown.
If you or someone you know is affected by any of the issues raised in this story, call the National Domestic Violence Hotline at 1.800.799.SAFE (7233) or text START to 88788.
Louisiana
At least 8 children killed in shooting in Louisiana, US
Yasin Gungor
19 April 2026•Update: 19 April 2026
At least eight children were killed and two others were wounded in a shooting in the US state of Louisiana, local police said Sunday.
Shreveport Police Department spokesperson Christopher Bordelon said officers responded to the shooting just after 6 am (1100GMT), following a domestic disturbance call.
The age of the deceased ranged from one to 14 years, he said, adding that the incident involved at least 10 individuals across four separate locations.
The suspect attempted to flee by carjacking a vehicle and driving to neighboring Bossier City, where police located and shot him dead.
Bordelon said Shreveport police officers pursued the suspect’s vehicle into Bossier, where three officers discharged their firearms, killing him. He said investigators believe the suspect was the only person who opened fire at the locations.
Shreveport Mayor Tom Arceneaux described the attack as “maybe the worst tragic situation we’ve ever had,” adding: “It’s a terrible morning.”
No immediate information was available about the condition of the injured.
Louisiana
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