Science
These L.A. health teams go door to door with a question: What do you need?
On a sweltering morning in Watts, community health worker Elizabeth Calvillo rapped on a shut gate with her pen, hoping the sound would carry over the rumble of an airplane.
“Good morning! ¡Buenos días!”
When a young mother emerged from the house in her pajamas, shading her eyes from the sun, Calvillo and co-worker Maria Trujillo explained they were knocking on doors to see if she or her neighbors needed anything. They asked the mother: Was she on Medi-Cal? Was there anything else she needed?
The 26-year-old said she had insurance but was tired of spending hours to get seen at a downtown clinic that said it would take months to schedule a physical for her 3-year-old daughter.
“I haven’t even gotten my checkups because it’s so hard to get an appointment,” the woman lamented.
The two promptly offered to refer her to a local clinic. Trujillo put in the referral electronically on the spot. Calvillo told her they would follow up in a week or two to make sure she had gotten an appointment.
The mother thanked them. “I’ve been stressing about it. You guys came at the right time!”
“That’s what we’re here for,” Calvillo replied.
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1. Elizabeth Calvillo, left, and Maria Trujillo go door to door in Watts trying to connect people with healthcare and other services. 2. Calvillo, left, and Trujillo speak with Brenda Montes, 26, in Watts on a recent canvassing of the neighborhood. (Dania Maxwell / Los Angeles Times)
In Los Angeles County, the public health department is trying to — quite literally — meet people where they are. This year, it has launched a pilot project that sends teams to knock on doors in neighborhoods like Watts, Pacoima and Lincoln Heights to ask residents what they need.
The county might be able to reach people with billboards or ads, X or Instagram, but knocking on doors is “more personal,” said Trujillo, a community health worker with Children’s Institute, one of the local groups carrying out the work. “You have an actual person coming and showing that they want to be of service to you.”
The Community Public Health Teams, run by community organizations and health groups in partnership with the county, are each tasked with knocking on anywhere from 8,000 to 13,000 doors in designated areas.
Community health workers ask questions for a household assessment — which covers unmet needs for medical care, assistance needed for day-to-day activities, mental health, housing instability, neighborhood violence and other issues — and try to connect people with services such as enrolling in Medi-Cal or finding a food bank. Each team is also linked to a healthcare partner that can offer primary care.
“This is bringing healthcare to the door of the individual,” said Monica Dedhia, director of community health programs for Children’s Institute, “versus waiting for someone to make an appointment.”
The pilot program is expected to last five years, with teams returning at least once a year to check on households. Tiffany Romo, director of the community engagement unit at L.A. County Public Health, likened it to “concierge service.” Even after someone has been linked with healthcare or other needed services, she said, the teams will reach out to them again, making sure they actually got what they needed.
Ashley Jackson works in the Pacoima office of Providence’s Community Public Health Team, where “successes” are listed on a poster.
(Carlin Stiehl / For The Times)
It is a system more common in countries like Costa Rica and Cuba, credited with forging closer connections between health agencies and their communities. Costa Rica, which sends health workers to households, saw a drop in potential years of life lost — one that was sharper for its poorest residents than its wealthiest ones.
But it’s “rarely done in the U.S.” for health workers to be assigned responsibility for the whole population in a geographic area, “including the ones that don’t show up at clinics,” said Dr. Asaf Bitton, associate professor of medicine and healthcare policy at Harvard. “That’s a whole different orientation.”
“We know that most health is created outside the medical care system,” Bitton said, but commercial insurers do not typically pay for things like food or housing. Instead, the approach in the U.S. has largely been, “We will pay for whatever you need once you have the heart attack.”
The pilot program relies on $75 million from a federal grant that will be spread out over five years, providing $1.5 million to each team in 10 “high need” areas.
What success looks like under the program, Romo said, “is really up to the community to define.” But public health officials say their hope is it will drive down inequities and result in healthier neighborhoods. Analyzing the information it gathers will also help inform future efforts at the public health department.
L.A. County Public Health Director Barbara Ferrer said the pilot program emerged not only out of the successes seen in Costa Rica and Cuba, but out of the experiences of the COVID-19 pandemic, when it “became abundantly clear, particularly in lower resource communities, that people were very disconnected from services and support.”
In many cases, “it wasn’t that they were necessarily uninsured or underinsured,” Ferrer said. “They just weren’t connected to a healthcare provider” or other local services. Sometimes the problem was “an information gap,” sometimes fear or distrust and sometimes barriers like long waits or burdensome paperwork, she said.
Providence’s Community Public Health Team is reflected in a mirror in Pacoima.
(Carlin Stiehl / For The Times)
In Pacoima, a working-class neighborhood in the San Fernando Valley, many “people just don’t know those resources are available,” said Dionne Zantua, program manager for another team run by Providence Health & Services Foundation.
Scarlett Diaz, a Providence community health worker, said many Pacoima residents also fear that signing up for programs such as Medi-Cal could jeopardize their chances of a green card or citizenship, even as California officials have thrown open the program to eligible residents regardless of immigration status.
Misinformation isn’t the only obstacle: As Diaz and her co-worker Ashley Jackson rounded the neighborhood one Wednesday, clipboards in hand, they faced locked gates and growling dogs. Some residents waved them off or told them to come back another time.
But their daily rounds have made a difference. Before the Providence team in their neon vests stopped at her gate, Monica Avila said she had already seen them walking her Pacoima neighborhood. The 62-year-old tried to hush her barking dogs as Diaz and Jackson began asking about anything she needed.
Avila told them about the speed bumps she wanted the city to install on her block. She told them her husband had died and one of her sons had been killed. That she used to go out dancing, but not anymore.
She told them about the anxiety she suffered, “bad anxiety where like I feel like I’m being locked in,” so bad it was hard to stop by a community center for free resources. Diaz gave Avila her number, offering to help her get what she needed there next time without having to join the crowd inside.
Ashley Jackson of Providence’s Community Public Health Team speaks with Monica Avila in Pacoima last month.
(Carlin Stiehl / For The Times)
Avila seemed relieved. “Thank you for coming and listening to me,” she said.
The work can be slow going: After stopping at more than 40 homes that morning, Jackson and Diaz had ultimately completed two assessments with residents. They left door hangers about the project on fences, planning to return to people they hadn’t reached.
Romo said she expects that a major challenge will be simply getting people to open their doors. Dedhia said that in Watts, for instance, the community “has been heavily surveyed, but the follow-up isn’t necessarily there all the time.” Another community health worker in Watts recalled that at one home, a man grew angry when the team stopped by, asking them, “Isn’t it obvious what the community needs?”
But Ferrer said the program hinges on the fact that “a lot of people have things that they need help with — and they’re not getting help.”
“We’ll build trust very quickly,” she said, “if we can deliver on that.”
Science
What’s in a Name? For These Snails, Legal Protection
The sun had barely risen over the Pacific Ocean when a small motorboat carrying a team of Indigenous artisans and Mexican biologists dropped anchor in a rocky cove near Bahías de Huatulco.
Mauro Habacuc Avendaño Luis, one of the craftsmen, was the first to wade to shore. With an agility belying his age, he struck out over the boulders exposed by low tide. Crouching on a slippery ledge pounded by surf, he reached inside a crevice between two rocks. There, lodged among the urchins, was a snail with a knobby gray shell the size of a walnut. The sight might not dazzle tourists who travel here to see humpback whales, but for Mr. Avendaño, 85, these drab little mollusks represent a way of life.
Marine snails in the genus Plicopurpura are sacred to the Mixtec people of Pinotepa de Don Luis, a small town in southwestern Oaxaca. Men like Mr. Avendaño have been sustainably “milking” them for radiant purple dye for at least 1,500 years. The color suffuses Mixtec textiles and spiritual beliefs. Called tixinda, it symbolizes fertility and death, as well as mythic ties between lunar cycles, women and the sea.
The future of these traditions — and the fate of the snails — are uncertain. The mollusks are subject to intense poaching pressure despite federal protections intended to protect them. Fishermen break them (and the other mollusks they eat) open and sell the meat to local restaurants. Tourists who comb the beaches pluck snails off the rocks and toss them aside.
A severe earthquake in 2020 thrust formerly submerged parts of their habitat above sea level, fatally tossing other mollusks in the snail’s food web to the air, and making once inaccessible places more available to poachers.
Decades ago, dense clusters of snails the size of doorknobs were easy to find, according to Mr. Avendaño. “Full of snails,” he said, sweeping a calloused, violet-stained hand across the coves. Now, most of the snails he finds are small, just over an inch, and yield only a few milliliters of dye.
Science
Video: This Parrot Has No Beak, But Is at the Top of the Pecking Order
new video loaded: This Parrot Has No Beak, But Is at the Top of the Pecking Order
By Meg Felling and Carl Zimmer
April 20, 2026
Science
Contributor: Focus on the real causes of the shortage in hormone treatments
For months now, menopausal women across the U.S. have been unable to fill prescriptions for the estradiol patch, a long-established and safe hormone treatment. The news media has whipped up a frenzy over this scarcity, warning of a long-lasting nationwide shortage. The problem is real — but the explanations in the media coverage miss the mark. Real solutions depend on an accurate understanding of the causes.
Reporters, pharmaceutical companies and even some doctors have blamed women for causing the shortage, saying they were inspired by a “menopause moment” that has driven unprecedented demand. Such framing does a dangerous disservice to essential health advocacy.
In this narrative, there has been unprecedented demand, and it is explained in part by the Food and Drug Administration’s recent removal of the “black-box warning” from estradiol patches’ packaging. That inaccurate (and, quite frankly, terrifying) label had been required since a 2002 announcement overstated the link between certain menopause hormone treatments and breast cancer. Right-sizing and rewording the warning was long overdue. But the trouble with this narrative is that even after the black-box warning was removed, there has not been unprecedented demand.
Around 40% of menopausal women were prescribed hormone treatments in some form before the 2002 announcement. Use plummeted in its aftermath, dipping to less than 5% in 2020 and just 1.8% in 2024. According to the most recent data, the number has now settled back at the 5% mark. Unprecedented? Hardly. Modest at best.
Nor is estradiol a new or complex drug; the patch formulation has existed for decades, and generic versions are widely manufactured. There is no exotic ingredient, no rare supply chain dependency, no fluke that explains why women are suddenly being told their pharmacy is out of stock month after month.
The story is far more an indictment of the broken insurance industry: market concentration, perverse incentives and the consequences of allowing insurance companies to own the pharmacy benefit managers that effectively control drug access for the majority of users. Three companies — CVS Caremark, Express Scripts and OptumRx — manage 79% of all prescription drug claims in the United States. Those companies are wholly owned subsidiaries of three insurance behemoths: CVS Health, Cigna and UnitedHealth Group, respectively. This means that the same corporation that sells you your insurance plan also decides which drugs get covered, at what price, and whether your pharmacy can stock them. This is called vertical integration. In another era, we might have called it a cartel. The resulting problems are not unique to hormone treatments; they have affected widely used medications including blood thinners, inhalers and antibiotics. When a low-cost generic such as estradiol — a medication with no blockbuster profit margins and no patent protection — runs into friction in this system, the friction is not random. It is structural. Every decision in that chain is filtered through the same corporate profit motive. And when the drug in question is an off-patent estradiol patch that has negligible profit margins because of generic competition but requires logistical investment to keep consistently in stock? The math on “how much does this company care about ensuring access” is not complicated.
Unfortunately, there is little financial incentive to ensure smooth, consistent access. There is, however, significant financial incentive to steer patients toward branded alternatives, or simply to let supply tighten — because the companies aren’t losing much profit if sales of that product dwindle. This is not a conspiracy theory: The Federal Trade Commission noted this dynamic in a report that documented how pharmacy benefit managers’ practices inflate costs, reduce competition and harm patient access, particularly for independent pharmacies and for generic drugs.
Any claim that the estradiol patch shortage is meaningfully caused by more women now demanding hormone treatments is a distraction. It is also misogyny, pure and simple, to imply that the solution to the shortage is for women’s health advocates to dial it down and for women to temper their expectations. The scarcity of estradiol patches is the outcome of a broken system refusing to provide adequate supply.
Meanwhile, there are a few strategies to cope.
- Ask your prescriber about alternatives. Estradiol is available in multiple formulations, including gel, spray, cream, oral tablet, vaginal ring and weekly transdermal patch, which is a different product from the twice-weekly patch and may be more consistently available depending on manufacturer and region.
- Consider an online pharmacy. Many are doing a good job locating and filling these prescriptions from outside the pharmacy benefit manager system.
- Call ahead. Patch shortages are inconsistent across regions and distributors. A call to pharmacies in your area, or a broader geographic radius if you’re able, can locate stock that your regular pharmacy doesn’t have.
- Consider a compounding pharmacy. These sources can sometimes meet needs when commercially manufactured products are inaccessible. The hormones used are the same FDA-regulated bulk ingredients.
Beyond those Band-Aid solutions, more Americans need to fight for systemic change. The FTC report exists because Congress asked for it and committed to legislation that will address at least some of the problems. The FDA took action to change the labeling on estrogen in the face of citizen and medical experts’ pressure; it should do more now to demand transparency from patch manufacturers.
Most importantly, it is on all of us to call out the cracks in the current system. Instead of repeating “there’s a patch shortage” or a “surge in demand,” say that a shockingly small minority of menopausal women still even get hormonal treatments prescribed at all, and three drug companies control the vast majority of claims in this country. Those are the real problems that need real solutions.
Jennifer Weiss-Wolf, the executive director of the Birnbaum Women’s Leadership Center at New York University School of Law, is the author of the forthcoming book “When in Menopause: A User’s Manual & Citizen’s Guide.” Suzanne Gilberg, an obstetrician and gynecologist in Los Angeles, is the author of “Menopause Bootcamp.”
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