Vermont

Vermont AG releases Top 10 Scams of 2023

Published

2 years ago

January 15, 2024

Vermont AG releases Top 10 Scams of 2023

BURLINGTON — Scam reports to the Vermont Attorney General’s Consumer Assistance Program (CAP) totaled 3,212 in 2023.

The “computer tech support” scam took the No. 1 spot on the list, totaling almost 25 percent of the top scams reported. Phishing scams involving financial institutions, where a scammer tries to lure victims into clicking malicious links or tricking them into providing sensitive information that can be used to steal money, took the No. 2 spot, accounting for a little more than 11 percent of the top scam reports in 2023.

A new scam – the “rewards credit” scam –was reported to CAP for the first time in 2023, rounding out the list of top 10 scams. This scam involves an email or text message that states there are unclaimed rewards, typically earned as a reward credit in points, a gift card, or redemption coupon. The message displays as being from major retailers and includes a link to click or a number to call. When victims click on the link, they are asked to confirm their identity by giving personal information, then payment is requested for processing or shipping.

“We know that scammers have likely reached every Vermonter, often more than once. You may have received an annoying scam call or text, been lied to by a scammer, or lost money to a scam. But the good news is, we can fight scams by reporting them to the Consumer Assistance Program and spreading awareness within our communities,” said Attorney General Charity Clark.

CAP actively updates scam prevention resources and strategies and manages the CAP Connection blog, keeping Vermonters informed about important consumer issues.

Vermonters should report scams to CAP and share prevention strategies in their community. To learn more about scams, visit ago.vermont.gov/cap/scam-prevention-through-awareness-and-education.

The Top 10 Scams of 2023:

Computer Tech Support – 531

Phishing (Bank, etc.) – 246

Law Enforcement Imposter -228

Medicare Card Phishing – 210

Identity Theft – 206

Sweepstakes/Lotteries – 184

Fake Websites/Online Listings – 178

Family Emergency Imposter -136

Deceitful Solicitations – 135

Rewards Credit – 132

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Vermont

74-year-old woman fulfills childhood dream as EMT at fair in Vermont

Published

8 hours ago

April 20, 2026

Press Room

74-year-old woman fulfills childhood dream as EMT at fair in Vermont

ESSEX JUNCTION, Vt. (Aging Untold) — For 10 days, the Champlain Valley Fair, a county fair in Vermont, becomes its own little town with thousands of people, hot afternoons and the occasional emergency.

Charlene Phelps, 74, runs the fair’s emergency response team.

“We have a lot of seniors that come and people don’t drink enough water,” Phelps said.

The team handles sprains, bee stings, heat exhaustion and whatever comes through.

“I like taking care of people, I like helping people,” Phelps said.

Living out a childhood dream

It’s also a childhood dream.

Phelps wanted to be a nurse, but college wasn’t possible, so she found another route into care and has been showing up year after year at the fair.

Aging Untold expert Amy O’Rourke said living out your purpose can improve mental and spiritual well-being.

“When you tap into that, you’re tapping in on a place that’s a risk, that’s a challenge that inevitably creates growth inside you, gives you confidence so that if you’re in another situation you can build on that,” O’Rourke said. “Or, if you’re in an everyday situation where you’re a little anxious, it’ll help create stabilization in that place as well.”

Saving lives at the fair

Sometimes it’s bigger than a bandage.

“Over on there near the swings way over there is Gustovo, and we saved his life,” Phelps said.

Gustovo had gone into cardiac arrest at the fair a few years ago.

“I mean he was gone,” Phelps said.

Now he’s back and working the rides.

“Came for my hug, Gustovo,” Phelps said.

O’Rourke said stories like this are also why some people keep working past retirement age. Purpose isn’t a number, it’s a role.

“I’ve seen a 92-year-old still working as a nurse’s aid. I’ve seen people in my neighborhood chilling out and loving it,” O’Rourke said. “So, I think it’s being really self-aware of what you need and making sure that you’re getting those needs met.”

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Vermont

Vermont lawmakers reject digital lottery initiative – Valley News

Published

20 hours ago

April 19, 2026

Press Room

Vermont lawmakers reject digital lottery initiative – Valley News

A plan by Gov. Phil Scott’s administration to make all of the state’s lottery games, including scratch-off tickets, available on a person’s phone never got off the ground at the Statehouse this year.

Lottery Commissioner Wendy Knight told lawmakers in January that the plan was a way to modernize the lottery “because you need to keep pace with technology — you need to meet your players where they are.”

Fifteen states have created a “digital” lottery system, and many have discovered there’s a distinct market of people who don’t buy lottery tickets at retail outlets but will do so on their phones, according to Knight. “We’re trying to ensure the future of the Vermont Lottery, ” the commissioner said.

But state lawmakers have not been persuaded.

Vergennes Rep. Matt Birong, the Democratic chair of the House government operations committee, said members of the panel felt this year was not the time to move forward with this plan, especially given the recent legalization of sports betting.

“It is digitizing a current system and after moving forward with the sports wagering — people just wanted to take their time with it — so my committee decided to tap the brakes on further testimony.”

The administration estimated that the plan would have raised roughly $5 million a year for the state’s education fund after two years of implementation.

The prospect of that additional revenue is appealing to lawmakers, and Birong said they may reconsider the plan next year.

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