Northeast
Survivor of 9/11 shares unparalleled story of resilience, bravery while fleeing 78 floors of the North Tower
It’s been 23 years since the most deadly attack on American soil and, in the wake of the commemoration of Sept. 11, 2001, one survivor who escaped from the North Tower of the World Trade Center is looking back at the resilience shown that day and encouraging a new generation of learners to listen in.
Michael Hingson, a best-selling author and keynote public speaker, was a computer hardware sales manager recruited in 1999 to open an office and manage a team of people on the 78th floor of 1 World Trade Center.
“We were going to be doing some sales training that day,” Hingson told Fox News Digital during a video interview.
On a crisp, clear September morning, the entire world fixated on their televisions and radios in horror as four American planes hijacked by terrorists crashed into a field in Pennsylvania, the Pentagon and the Twin Towers in New York City.
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Michael Hingson worked as a sales manager in the North Tower of the World Trade Center beginning in August 2000 when his offices on the 78th floor opened. (Michael Hingson)
“I was in my office. A colleague, David Frank, was also with me,” Hingson said. “He was from our corporate office. The two of us were going to be doing these sales seminars.”
At 8:46 a.m., jihadist terrorists on American Airlines Flight 11 struck the North Tower.
The Boeing 767 with 92 persons aboard plowed into floors 93 through 99, according to the National September 11 Memorial & Museum.
Unbeknownst to them, Hingson, with his colleague and terrified survivors at the top half of the North Tower, were the first victims of a terrorist attack on the United States of America.
“None of us knew what happened,” Hingson said.
Hingson called his wife, Karen, at 8:47 a.m.
Only seconds after the first tower was struck, the media had yet to understand the magnitude of the attacks, and Karen could not relay any information to her husband.
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Michael Hingson and his guide dog Roselle were in the North Tower on Sept. 11, 2001, when the building was struck by American Airlines Flight 11. (Michael Hingson)
“Tall buildings are made to flex in windstorms, and the building just started tipping and tipping,” Hingson said.
“We actually moved maybe about 20 feet. David and I actually said ‘Goodbye’ to each other because we thought we were about to take a 78-floor plunge to the street. But then the building stopped flexing, and it came back and became vertical.”
As soon as the building stood upright, Hingson, a blind man, returned to his office and met his guide dog, Roselle, who was lying under his desk sleeping.
“About that time, the building dropped straight down about six feet,” Hingson said. “The reason it did is because the expansion joints went back to their normal configuration. The building did everything that it was supposed to do.”
As the city skies were clouded with smoke and debris, and amid panic and disarray inside the building, Hingson remained calm.
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The former sales manager spent a lot of time adapting to his surroundings, locating exits and consulting with the New York City Port Authority, law enforcement officers and the fire department. In case of an emergency, Hingson learned his whereabouts to easily retreat both himself and his team members out of the North Tower.
Roselle, at the time, was wagging her tail, which provided Hingson with a clear mindset to help coordinate the evacuation.
“She was exhibiting no fear at all, which told me that whatever was occurring wasn’t such an imminent threat that we couldn’t try to evacuate in an orderly way and that we didn’t need to panic,” Hingson said.
Guide dogs are taught to work with their handlers as a team, and when they demonstrate obedience and knowledge of commands and cues to assist their owners in safe navigation, they are certified.
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Roselle was sleeping under Michael Hingson’s desk in the North Tower when the plane struck the building, according to Hingson. (Michael Hingson)
“Guide dogs don’t know where we want to go,” Hingson said. “The job of the dog is to make sure we walk safely. It’s a team effort. We have to work together.”
The decision to flee the 78th floor was quick, and a group of people, including Hingson, began the hellish journey to the first floor.
“At about the 50th floor, David suddenly said, ‘Mike, we’re gonna die. We’re not gonna make it out of here,’” Hingson said. “I just said ‘Stop it, David. If Roselle and I could go down these stairs, so can you.’”
“I did that very deliberately and in a very sharp voice because I needed to get him back,” Hingson said.
Later, Hingson said his colleague revealed that snapping at David regrounded him.
By way of distracting himself from the uncertainty, Hingson said David chose to walk one floor in front of him to advise him on the scene ahead and safety precautions while descending.
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The U.S. flag rests on the memorial in Boston for Massachusetts victims of the attacks of Sept. 11, 2001. (Reuters)
“David, by shouting up to me, was actually a focal point for anyone within the sound of his voice who could hear him,” Hingson said.
“Anyone who could hear him knew that somewhere on the stairs, there was someone who was okay and going down the stairs. That had to keep a lot of people from panicking. And we worked really hard, all of us, to keep panic from occurring on the stairs. I think it’s one of the most miraculous things I saw that day.”
At 9:03 a.m., the South Tower was hit by hijacked United Airlines Flight 175.
At 9:49 a.m., one hour and two minutes after the North Tower was struck, the South Tower collapsed.
With their feet planted on the New York City streets, Hingson and David heard the deafening sound of 2 World Trade Center plummeting just feet away from them.
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“David looked around and said, ‘Oh my God, Mike, there’s no Tower 2 anymore.’ And I asked him what he saw, and he said ‘All I see are pillars of smoke hundreds of feet tall,’” Hingson said. “‘It’s gone.’”
Hingson said David indicated to him that a dust cloud was coming, so with Roselle by their side, they ran through the streets of the Financial District of Lower Manhattan, losing each other for a short while.
At 10:28 a.m., the North Tower was gone.
In the 102 minutes it took from the time the plane crashed to the shattering of the building, Hingson, David and the others they fled with escaped.
“Less than three hours before, we had gone in just to do our jobs and mind our own business and in the blink of an eye, essentially it was all gone,” Hingson said.
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People can pay their respects to fallen victims of the Sept. 11, 2001, terror attacks at the various monuments across the U.S. (Liao Pan/China News Service via Getty Images)
In Arlington, Virginia, the lives of 184 people, both on board American Airlines Flight 77 and in the Pentagon, were taken when a third hijacked plane crashed into the government building at 9:37 a.m.
At 10:03 a.m., aboard United Airlines Flight 93, four members of al Qaeda meant to crash into the nation’s capital, but 40 passengers and crew heroically took back the plane in an attempt to save lives.
Nearly 3,000 people lost their lives on Sept. 11, 2001.
“It really did happen, and we should remember it and we should learn lessons about how to prepare for emergencies, how to deal with things that come along,” Hingson said. “How to work together as a team.”
Family members of 9/11 victims and people tribute their loved ones on the 22nd anniversary of the Sept. 11 attacks at the 9/11 Memorial & Museum in New York City on Sept. 11, 2023. (Fatih Aktas/Anadolu Agency via Getty Images)
Hingson, the author of “Thunder Dog,” “Running with Roselle” and “Live Like A Guide Dog,” said that he expected Roselle to keep him safe amid his escape, which he says she did.
“The dog wasn’t trained to deal with that kind of emergency,” Hingson said. “None of us were.”
However, Hingson advises that preparedness ahead of an emergency situation can help save lives and maintain calmness in the wake of one.
“We are so afraid of everything in our world,” he said. “Fear is all around us. And usually, we’re afraid of things over which we have no power, no control or no influence, but we worry about them, and we become afraid anyway.”
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Pennsylvania
Fire crews try moving burning barge to shallow water in Delaware Bay
Crews battle blaze on salvage barge in Delaware bay
Crews battled a blaze on a salvage barge in the Delaware Bay Tuesday morning. No injuries were reported. 3/10/26
Delaware, Pennsylvania, and federal agencies have been responding to a barge fire in the Delaware Bay.
The barge, which is carrying salvage metal, is being moved to shallow water so it can be secured, allowing on-scene responders to extinguish the fire and complete salvage operations, according to a March 10 statement from the Delaware Emergency Management Agency.
No injuries have been reported as of 1:15 p.m.
The Delaware Department of Natural Resources and Environmental Control (DNREC) is on scene to perform air monitoring, the statement said.
Responding agencies include the Wilmington Fire Department, Good Will, Leipsic Volunteer, Bowers and South Bowers fire companies. Also there are Delaware State Police, DNREC, New Castle County Office of Emergency Management, Kent County Department of Public Safety, the Delaware Emergency Management Agency and the U.S. Coast Guard Sector Delaware Bay.
The Philadelphia Fire Department was enroute.
This is a developing story. Check back with delawareonline.com for more information.
Send tips or story ideas to Esteban Parra at (302) 324-2299 or eparra@delawareonline.com.
Rhode Island
Thousands drop public health insurance coverage in RI after premiums spike
Health care premiums set to rise as ACA subsidy deal collapses
Obamacare subsidies are set to expire after Congress failed to reach a deal, leaving millions facing higher health care costs.
Thousands of Rhode Islanders dropped health insurance coverage through Rhode Island’s public insurance marketplace instead of maintaining plans with rising premiums and lower subsidies, HealthSource RI said.
Enrollment through HealthSource, Rhode Island’s “Obamacare” exchange, plunged 20% between the end of last year and the close of the annual enrollment period a month later, as federal funding for premium tax credits expired, according to a HealthSource new release.
There were 48,060 individual and family enrollments on Dec. 31 of last year, the day the premium subsidies from the American Rescue Plan and Inflation Reduction Act ended.
On Feb. 1, there were 38,557 enrollments.
Before this drop, HealthSource has posted enrollment increases almost every year since Affordable Care Act exchanges launched in 2013.
How did we get here?
Last year, the Republican-controlled federal government declined to extend premium tax credits after a protracted budget battle with congressional Democrats, who are now negotiating to restore the health insurance subsidies.
The lapse in subsidies coincided with an increase in premiums, driven by a combination of factors, which sent the total cost of coverage climbing.
The average premium across HealthSource enrollees more than doubled (101%,) the exchange said, or $111 per person, per month.
Many enrollees opted for cheaper insurance plans despite their higher deductibles and out-of-pocket costs.
Others dropped coverage altogether.
“The increase in premiums, combined with the decrease in federal supports, makes this an incredibly challenging year for folks depending on HealthSource RI for health coverage,” HealthSource Director Lindsay Lang said in the release. “Having health coverage helps protect against one bad turn of luck becoming years of financial burden. We will work with every customer to find options that are best for their needs and budget, and continue to work with state leaders and our federal delegation to find long-term solutions.”
Could help be on the way?
Gov. Dan McKee included $9.5 million in his proposed state budget for the year starting July 1 to subsidize coverage for some of the lowest-income exchange enrollees.
The enrollment declines show that may be too little for some Rhode Islanders, and too late for others.
“It is disheartening but not surprising that, as President Trump’s policies have caused health insurance costs to skyrocket, more Rhode Islanders are struggling to pay for health coverage,” McKee said.
Since the exchange opened in 2013, Rhode Island’s uninsured rate has declined by two thirds, down to 2.2%, HealthSource said.
Vermont
Vermont highway shut down following rock slide
A portion of a Vermont highway has been shut down following a rock slide on Tuesday.
Vermont State Police said in an email around 1:22 p.m. that they had received a report of a rock slide on Route 5 in Fairlee, just south of the Bradford town line.
“Initial reports are of a substantial amount of rock & trees in the roadway, making travel through the area difficult or impassable,” they said. “Motorists should seek alternate routes or expect delays in the area.”
Route 5 is a nearly 200-mile, mostly two-lane highway running from the Massachusetts border to Canada.
In an update shortly after 2 p.m., state police said Route 5 in Fairlee between Mountain Road and Sawyer Mountain Drive will remain closed while the Vermont Agency of Transportation assesses the stability of the roadway.
No further details were released.
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