Rhode Island
Audit faults MBTA for CharlieCard misuse by transit ambassadors • Rhode Island Current
BOSTON — The MBTA knew as early as 2019 that some of its transit ambassadors were using agency-issued CharlieCards for personal use, but the transit authority has failed to address the problem, according to a new state audit.
The ambassadors, who work for a private contractor that operates under the name Block By Block, help passengers buy tickets and navigate stations and also serve as the T’s eyes and ears monitoring safety hazards and maintenance needs inside the subway system.
“The MBTA should hold Block By Block accountable for inappropriate use of these cards,” said the report from Auditor Diana DiZoglio’s office.
The report also found that the T could not verify that ambassadors were fully trained before assuming their posts and that spot checks of station infrastructure (elevators, escalators, and other equipment) were not being conducted at agreed-upon twice-per-hour intervals.
The audit — covering the two-year period from January 1, 2021, to December 31, 2022 – was released on Sunday, which is unusual. A spokesman for the auditor’s office said the audit was released over the weekend to reduce overlap with another audit or audits scheduled to be released this week.
According to the audit, the problem of ambassadors abusing T passes first surfaced in April 2019, when the MBTA decided to replace CharlieCards assigned to specific stations with passes assigned to individual transit ambassadors.
In a communication at the time to transit ambassadors and Block By Block, the T said the change was needed because there had been a significant increase in what it called “courtesy taps” with the CharlieCards and not all taps were being reported. The communication also reiterated that the CharlieCards were to be used for work only and their use would be closely monitored.
Three months later, the MBTA shifted gears and went back to the system of assigning cards to stations and not individuals, in part because high turnover of transit ambassadors made it difficult to track card usage.
Nevertheless, the audit said, the three-month experiment “revealed signs of misuse of the courtesy taps (e.g., BBB employees letting people in for free and cards being used at locations not covered by those employees).”
At the end of the two-year audit period on December 31, 2022, the problem had not gone away. The audit said the station-based cards were used for more than 2.5 million taps over the two years, but only 669,547, or 27 percent, were reported by transit ambassadors along with specific reasons for the taps.
“Failure to properly record courtesy taps, at a rate of $2.40 per transaction, increases the risk for significant lost revenue,” the audit said. “Our analysis also identified 83,990 instances where these fare access cards were used at different MBTA locations than the ones where the cards were assigned. In 445 of these instances, the fare access cards were used on an MBTA bus, indicating a high probability that the card was used for personal use.”
Transit ambassadors reported that they used their passes to let riders into the subway system in many instances because of problems with passenger gates, faulty fare passes, and mixups involving riders unfamiliar with the system.
But the cards were also used to let in members of the military (48,038 taps), customers experiencing homelessness (75,532 taps), customers who didn’t have enough money for the fare (92,492 taps), and for station checks (113,295).
The audit included a response from the MBTA, which disputed the suggestion that ambassadors were tapping in customers and costing the T significant fare revenue.. The T said many of the taps not reported by ambassadors were related to infrastructure checks, mostly for elevator inspections. The agency also said the CharlieCards are secured in station booths and instances where passes are being used “at an abnormally high rate” are investigated by the T’s fraud department.
The audit, however, said the T’s deputy director of fraud detection and analytics revealed that his team does not monitor courtesy taps. The audit also said on-site monitoring of ambassadors indicated the passes are not confined to a station booth but typically carried by the ambassadors themselves.
The audit urged the T to set a specific threshold for courtesy taps that, if exceeded, would trigger an investigation.
“It is also important to investigate instances that exceed the established threshold or when station-assigned fare access cards are used at locations other than where they are assigned,” the audit said. “For example, as part of our data analysis, we noted that on December 31, 2022, one station-assigned fare access card was used 40 times at the Orient Heights station when it was assigned to the Wood Island station. The use of this pass 40 times in one day in a station where it was not assigned—and certainly not secured in the station booth—and the MBTA’s response to this issue indicates a lack of monitoring and control and a lack of awareness by MBTA management about how its operations are being conducted.”
This article first appeared on CommonWealth Beacon and is republished here under a Creative Commons license.
GET THE MORNING HEADLINES DELIVERED TO YOUR INBOX
Rhode Island
Man killed in RI shooting; suspect involved in Mass. car crash that killed 2 others
A man has died after a shooting in Cranston, Rhode Island, and investigators say a suspect was later involved in a car crash in Swansea, Massachusetts, that killed two other people.
The shooting victim was found Thursday on Legion Way, shot multiple times in the chest, Cranston police told NBC affiliate WJAR-TV. He was taken to Rhode Island Hospital where he later died. His name has not been released.
The suspect initially fled on foot, setting off a shelter-in-place order while investigators searched the area.
Police said Friday that investigators identified a suspect vehicle, which was later spotted by Massachusetts State Police. A trooper followed the car down Route 6 and Interstate 195, but stopped when it crossed back into Rhode Island. The car was later involved in a crash on Route 136 in Swansea, Mass.
Swansea police say that crash on Route 136 (James Reynolds Road) resulted in the deaths of two other people.
According to the Swansea Police Department, two officers saw a white Infinity G37 speed past them around 12:18 a.m. Friday on Route 6, otherwise known as Grand Army of the Republic Highway. Moments later, officers observed that the vehicle had crashed into the side of a blue Subaru Ascent that had been traveling southbound on Route 136.
Both vehicles sustained catastrophic damage, police said.
The vehicle that was struck was fully engulfed in flames. First responders and bystanders tried to extinguish the fire, but both occupants — a man and a woman — were pronounced dead at the scene, police said. Their names have not been released.
The 28-year-old Infinity driver, who struck the victims’ Subaru, was taken to Rhode Island Hospital with serious injuries and later into custody by Cranston Police. They have not been publicly identified at this time.
Swansea police said they are aware that the Infinity was the subject of a police pursuit, and know the driver was wanted in connection to the Rhode Island homicide investigation. While Swansea police had been alerted to be on the lookout for the suspect’s vehicle, however, they say they were not involved in the pursuit and were not pursuing the vehicle at the time of the deadly crash.
The crash in Swansea is under investigation by Massachusetts authorities, including state police and the Bristol County District Attorney’s Office. Meanwhile, Cranston police said they would give an update on their investigation around 1 p.m.
Rhode Island
RI House speaker unveils housing bills for 2026. What to know
House Speaker Shekarchi unveils 2026 RI housing legislative package
House Speaker K. Joseph Shekarchi’s nine-bill package for 2026 seeks to cut red tape and relax rules on parking, dividing lots and staircases.
House Speaker K. Joseph Shekarchi is once again taking aim at the regulations he says are stifling new homebuilding.
The Warwick Democrat unveiled his sixth annual suite of housing legislation on Thursday, Feb. 26, a few weeks after announcing he would not be running for governor this year.
“We are still trying to play catch-up for all the years that Rhode Island was dead last in the country for new housing starts,” Shekarchi said. “While Rhode Island remains a relatively affordable option for people moving here from other states, our own residents are too often priced out of the neighborhoods they grew up in.”
The legislative text of the nine-bill housing package, and with it the specifics of how it would work, were not available for Thursday’s news conference.
But highlights of the package, according to summaries, include:
- Infill housing. Allow property owners to divide lots in single-family zoning districts, creating multiple dwellings instead of one, provided they have water and sewer service.
- Parking maximums. Put new limits on how much off-street parking communities require for new apartment buildings.
- Homeless Bill of Rights. Expand the state’s Homeless Bill of Rights to require 15-day notice to the occupants of encampments before local authorities clear them.
- Emergency shelters. Let communities build temporary shelters, such as the ECHO Village Pallet shelter in Providence, during a state of emergency.
- Stairs. Legalize the construction of four-story apartment buildings with a single staircase.
- Affordable housing taxes. Overhaul the tax system for income-restricted housing covered by the state’s “8 Law.”
Is land-use reform working?
Since Shekarchi was elected speaker in 2021, the General Assembly has passed dozens of bills he backed that tweaked state land-use statutes or streamlined the process for building.
How successful this approach has been is subject to debate.
Many local elected officials wary of development in their communities continue to rail against efforts to erode their power over construction.
Others in the growing Yes In My Back Yard movement see Rhode Island’s piecemeal approach as inadequate in comparison with the scale of the affordability problem and what other states are doing.
As evidence that his changes are making a difference, Shekarchi said Rhode Island saw a 70% increase in building permits in 2023 and a more modest increase in 2024. (Statistics for last year were not immediately available.)
Gov. Dan McKee’s 2030 plan calls for 15,000 new housing units built by that year.
Democratic primary challenger Helena Foulkes is slated to roll out her housing plan on Monday.
It is expected to include a millionaires tax to fund affordable housing, a revolving fund and target of 20,000 new homes.
What would the new laws do?
Letting property owners put multiple homes on a plot of land is one of the most direct ways that lawmakers can encourage the construction of more homes, but it is also one of the most controversial.
That’s especially true in areas zoned for large lots and single-family homes.
How far the new bill allowing lots to be subdivided in single-family zones goes is unclear. It is sponsored by Rep. Stephen Casey, D-Woonsocket.
Legislation setting maximum parking requirements for new developments, introduced by Rep. Joshua Giraldo, D-Central Falls, would apply to areas accessible by public transit.
Critics of off-street parking requirements say they make it harder to build new apartments and make the units that are built more expensive.
Shekarchi proposed the emergency shelter bill last year. It passed the House and died in the Senate.
It was the result of how long it took state officials to navigate Rhode Island’s building code and open the ECHO Village Pallet shelter in Providence.
The staircase bill, sponsored by Rep. June Speakman, a Warren Democrat and chair of the House’s home affordability study commission, follows a wave of cities and states relaxing rules on how many exits are required in new construction.
Currently, the state building code requires two stairways in buildings with more than three stories, and fire officials have opposed all efforts to change that.
Speakman’s bill would allow four-story buildings with a maximum of 16 units with a single staircase.
Supporters of single-stair buildings say they allow development of small sites that would otherwise sit vacant and allow family-sized units with more light and better ventilation.
A previous Rhode Island single-stair bill would have allowed six stories, but it died in committee.
Massachusetts Gov. Maura Healey signed an executive order in mid-February to study the idea.
Rhode Island
One of Africa’s soccer giants will be based in Rhode Island for the World Cup – The Boston Globe
Providence has positioned itself as an alternative to Boston, one of the official host cities for the 2026 competition. Located just 30 miles away from Gillette Stadium — or “Boston Stadium” as it will be known during the World Cup — Rhode Island’s leaders have been touting the tiny state as more-affordable for fans and closer to the action. Seven matches, including a quarterfinal, are scheduled to be played in Foxborough.
“Today we announce that Ghana will be staying in Providence and we’d also like to extend an invitation to the fans and families to come to our city,” said Providence Mayor Brett Smiley in a statement on Thursday. “We are committed to being a festive destination for soccer fans from around the world.”
The news has created excitement among the local Ghanaian community in the state.
Kwame Larbi, the president of the Ghana Association of Rhode Island, said Ghana’s decision will be a chance for people to celebrate the West African country’s culture through its soccer team and an opportunity to see what successful Africans look like on a grand stage.
“The Black Stars represent everything Ghanaian. They are Ghana’s pride and joy, our strength, perseverance, and freedom,” he said. “Hosting the Black Stars at Bryant would mean so much for our community. More specifically, our youth. Representation is everything.”
Larbi said the local community plans to show out for the team with traditional Ghanaian dances at Foxborough when they face England on June 23.
“We will all be in our Ghana T-shirts, Ghana flags and our drums,” he said. “I just came from Ghana. My shirts are ready.”
This is the fifth time that Ghana has qualified for the World Cup. Their best showing was in 2010, when they reached the quarterfinal after defeating Team USA only to be eliminated when Uruguay prevented them from scoring in extra time with an intentional handball on the goal line. The team boasts some world-class talent who compete in top leagues around the world, such as star players Mohammed Kudus, who plays for the English Premier League team Tottenham Hotspur, and Antoine Semenyo of Manchester City.
Larbi is bullish about Ghana’s chances at this year’s tournament.
“We are going to beat England. It’s a big name, but we have hope. We are going to surprise everyone, and with the spirit of brotherhood and all, we are going to be successful,” he said.

Rhode Island Congressman Gabe Amo said his father, who hails from Ghana, is excited about the team being based in the state.
“The first thing he texted back to me upon the announcement was ‘Nice. Exclamation point. Buy me a ticket,‘” he said. “There’s a lot of immigrants and immigrant kids who are going to feel some special feelings across the weeks that Ghana has us as their home base.”
Amo said he hopes Ghanaian fans from places such as Worcester, Mass., and New York City will join their compatriots in Rhode Island and create a vibrant atmosphere in the state.
“This is a big deal for our state. We get to showcase all the things that make us special — our food, our amazing Rhode Island summer and our people — to Ghana,” he said. “So it’s going to be great soccer … and it’s going to be a great setting for the World Cup.”
State officials say that the team’s training sessions will be closed to the public, but the country’s football association was planning some events with young players in the state.
“We’re working hard to ensure that the FIFA World Cup leaves behind a legacy of passion for the sport and a commitment to growing the game of soccer in Rhode Island. Partnering with the Black Stars will fuel these young players’ passion,” said Jonathan Walker, executive director of the Rhode Island Sports Commission.
For Larbi, he said Rhode Island’s Ghanaian community is ready to prepare some jollof rice for the team. He has lived in Rhode Island for more than 40 years and he never thought that he would see his country’s national team be based in the state for such a huge tournament.
“It has never occurred to us that one day the Ghana Black Stars will be based in Rhode Island…competing for the World Cup,” he said. “It’s not only Ghanaians, but it’s for the whole of Africa.”
Omar Mohammed can be reached at omar.mohammed@globe.com. Follow him on Twitter (X) @shurufu.
-
World2 days agoExclusive: DeepSeek withholds latest AI model from US chipmakers including Nvidia, sources say
-
Massachusetts2 days agoMother and daughter injured in Taunton house explosion
-
Montana1 week ago2026 MHSA Montana Wrestling State Championship Brackets And Results – FloWrestling
-
Oklahoma1 week agoWildfires rage in Oklahoma as thousands urged to evacuate a small city
-
Louisiana5 days agoWildfire near Gum Swamp Road in Livingston Parish now under control; more than 200 acres burned
-
Denver, CO2 days ago10 acres charred, 5 injured in Thornton grass fire, evacuation orders lifted
-
Technology6 days agoYouTube TV billing scam emails are hitting inboxes
-
Technology6 days agoStellantis is in a crisis of its own making