Anisa Ali is a veteran of the rutted road to driver’s licensure in Minnesota.

The 17-year-old, who lives in Blaine, passed the written exam on her first try. Then, after months of the requisite practice driving, she took the road test for the first time in February, but didn’t pass. When she and her father, Abdi Hussein, tried to book a second try, the two watched as open times disappeared in the online booking system.

“The minute you click on it, it’s gone,” Hussein said.

It took weeks of repeatedly checking the Minnesota Division of Driver and Vehicle Services (DVS) website before Ali was able to lock in an appointment. There was just one option: the following day at 3:20 p.m. “Book it,” Ali said her father quickly responded.

Ali isn’t alone in this arduous journey to get appointments with DVS. Between last October and May, the agency had about 100,000 more requests for licensing services — including renewals — than in the same time period the year prior. As a result, DVS isn’t meeting the legal requirement to provide testing appointments within 14 days of a request for service.

There are multiple reasons for the congestion in the licensing system.

About 30% of the increase is attributed to standard ID applications and renewals. The Driver’s License for All law, which went into effect in October 2023, ended a 20-year requirement that people show proof of legal residency to test for a standard license. At the same time, DVS says there has been an uptick in requests for Real IDs, which will be required for domestic air travel starting next year. Top all that off with a years-old staffing shortage.

“We just don’t have enough examiners when compared to other states,” said driver services program director Jody-Kay Peterson. “We want to make sure we are meeting the demand and we’re not having the backlog get bigger and bigger.”

DVS has filled 12 new positions for written and road test examiners, as well as four other clerical and behind-the-scenes staff, that were funded as part of the 2023 law. The agency secured money to hire 30 more examiners in the coming year, which Peterson said will go a long way toward meeting the goal of 160 examiners statewide. There are currently about 120. Most new and future examiners will work at metro exam locations, where the demand is highest.

Dale Robinson, owner and chief instructor at Ken’s Driving School, said it’s not uncommon for his students to wait months for a road test. He’s driven students from the Twin Cities as far as Grand Rapids to snag open appointments.

Ilyas Afrah drove the 95 miles from Blaine to Rochester for his daughter’s written test last week.

Forgetting to bring a second form of identification to Rochester, the two then had to travel to the Arden Hills DVS station for the paperwork proving she passed the exam.

“The system is still working the way it used to be with COVID,” Afrah said. “But COVID is done.”

Some don’t have time for a road trip, like Sonya Calgren, who has been trying to book a road test for her 16-year-old daughter for about a month. Calgren said she’s been checking for available appointments online 10 or more times a day.

While some of her daughter’s friends have booked their tests as far away as Duluth, Calgren said she’s looking for something closer to Roseville, where they live.

“It’s been a nightmare,” Calgren said. “Maybe once in a while there will be one opening and it’ll be in two hours, but it’s four hours away.”

Students at Hot Seat Driving School, based in Apple Valley, have also struggled to book tests nearby, said owner Crystal McWaters.

“That doesn’t help with the testing anxiety,” McWaters said. “It’s already a pretty high-pressure situation, and then to have to drive three and a half hours one way. It puts the pressure on a little heavier.”

McWaters and Robinson, both instructors who serve adult learners attempting to get licenses under the new law, said the system needs more support for English learners.

The DVS is translating its driver’s manual into additional languages and seeking multilingual examiners, but hasn’t been able to keep up with demand. In the three months after the new law went into effect, DVS gave about 42,000 written exams in Spanish. That’s almost 39,000 more than were given in the same time period the year before.

McWaters said she has seen more adults requesting lessons since October — particularly the six-hour supplementary lessons required if someone fails the road test four times. She said the current requirements for adult applicants don’t help them succeed. Adults aren’t required to take driver’s education courses that teach how to avoid some of the common mistakes that lead to automatic fails, such as parallel parking too far from the curb or not turning into the closest available lane.

Robinson said language barriers can make it particularly difficult. “If they knew what they did wrong if they fail their first road test … well, maybe when they take the second road test, they’ll pass instead of continuing to fail over and over again,” he said.

Having to “start from square one” costs applicants money and time, Robinson said.

Test takers can bring translators to testing sites. But translators, who must be licensed and at least 21, can’t be in the car during the road test. Peterson said they can talk with the examiner and test taker before and after the road test. They can accompany the test taker during the written exam.

With backlogs affecting applicants of all ages, the victory of securing a license is sweet — especially after the struggle.

Ali passed her driving test last week, a month after her 17th birthday. “It feels amazing, honestly,” she said, beaming on the sidewalk after coming out of the Arden Hills testing center.

Now, she’ll get to drive to school for her senior year.

MINNEAPOLIS — Last month, Minneapolis police officer Jamal Mitchell was shot and killed by a felon who shouldn’t have had a gun. 

Before that, in February, a similar scene played out in Burnsville, killing three first responders. In that case, the shooter, Shannon Gooden had asked the courts to restore his gun rights. He was denied. 

But what about the hundreds of other felons who asked for the same thing?

Over five years, 1,448 petitions to restore gun and ammo rights have been filed in Minnesota. They were originally stripped for convictions like drug offenses, assault, theft and terroristic threats. The courts approved more than half of them — mainly for people who had stayed out of trouble and requested to hunt or have personal protection. People like Troy Horning.

“It’s people that have been law-abiding. You know, grown up enough and understand enough the responsibility of carrying a live firearm,” Horning said.

WCCO went through case after case from 2019 through 2023. Of the rights restored, two people had a gun offense after — both misdemeanors.

In one case, the person had a rifle in a shotgun zone with an invalid permit. The other was for carrying a pistol while under the influence of alcohol. A third person was convicted of felony drug possession. 

Senior Judge Jerome Abrams has been on the bench, deciding if there’s good cause to restore felons’ gun rights.

“I think what you found is very consistent with just the nature of the crimes and offense in the community. The people that are getting their firearms back are not likely the people who are committing new serious crimes in the community,” Abrams said. 

It’s a similar story for felons who had their petition denied. A man who had his rights denied was later convicted of a violation after police found guns in his bedroom. A handful of people withdrew their petition or asked for a dismissal after being charged with crimes, some involving a firearm. 

We found convictions for things like assault, disorderly conduct, DWI and speeding for people who had rights restored and denied.

“Well, I think the data suggests that it is [working]. I think the data supports the fact that so far, the judicial evaluation or role in that process has been fairly good. I mean, it’s consistent. In other words, we’re not giving guns back to people who are out to commit offenses with firearms. It happens to be that some of the people who get their gun rights back commit other crimes, but they’re not using the firearms as part of it,” Abrams said.

What does the data show about felons in Minnesota, who are caught with a gun after being prohibited from having one? 

Tuesday at 10 p.m. WCCO shares the push to hold felons in possession accountable and talks with a mother who knows deep grief after her daughter’s life was taken by a felon with a gun.

We’ve all seen a big-name act or two get pulled from a lineup in the days leading up to a music festival, but this might be the first time the entire roster of headliners has been canceled.

Citing “unforeseen circumstances based on the present economic climate,” the organizers of northern Minnesota’s biggest rock festival, Moondance Jam in Walker, announced to ticket holders on Monday that all the national acts have been canceled on the schedule for their 33rd annual run, July 18-20 .

The fest is scheduled to go on with just local acts performing — and for now without refunds being offered.

Some of the names that have been axed from the schedule for Moondance 2024 include Creed, Switchfoot and whatever is left of the classic rock bands Foghat, Kansas, Blue Öyster Cult and the Sweet. Three-day general-admission tickets were priced at $200 — and actually are still selling at that price, according to the festival’s website.

Now being billed as Camp Moondance instead of Moondance Jam, the backup roster features Minnesota rock vet Johnny O’Neill, Mason Dixon Line (paying tribute to CCR) and cover bands such as Mallrats, A Hard Day’s Night, Mad Alice and more.

A festival representative answering the event’s general telephone line on Monday afternoon declined to answer ticket holders’ questions about refunds. The festival’s owner, Kathy Bieloh, later responded to questions from the Star Tribune but still left uncertainty over folks getting their money back.

“We are working through ticket refund details; there are a lot of moving pieces that we are working through at this time,” Bieloh said via email. “My hands are tied about saying most anything at this time.”

She admitted poor ticket sales were the culprit for the lineup cancellation.

Under its post announcing the lineup “changes” on Facebook, the Moondance team laid out a few alternative ticket options for current ticketholders besides refunds. Those include getting four free tickets for every ticket bought to this year’s festival or hanging onto this year’s tickets until next year.

“We understand the disappointment this news may bring to our dedicated supporters, and we share in those sentiments,” the post reads. “Our commitment to delivering an exceptional experience remains steadfast.”

The comments section under Moondance’s post was turned off so ticket holders could not sound off about the news. Fans made their disappointment known in other posts, though.

“Way to screw people over,” one fan, Brian Casey, wrote under a post by country music station 98.1 Country, which called Moondance’s announcement “shocking.”

“All we get are just a bunch of bar bands,” Haylee Kosobucki lamented under a post by Creed, which is adding a date in Council Bluffs, Iowa, on July 20 in lieu of the Moondance gig. Creed is also scheduled to perform nearer to the Twin Cities at Treasure Island Casino Amphitheater on Aug. 17.