Connect with us

Finance

Car finance: what is the FCA looking into and will people get money back?

Published

on

Car finance: what is the FCA looking into and will people get money back?

The financial watchdog has announced that it is investigating the car loans market to see if commission payments to brokers were too high. If the Financial Conduct Authority (FCA) finds against the brokers, it could trigger payouts to potentially millions of car buyers.

What car finance is the FCA looking at?

The loans in question were taken out by people buying new and secondhand cars, probably in the form of hire purchase plans or personal contract purchase (PCP) plans – both of which involve making repayments over a long period.

In recent years PCPs have been used by about eight in 10 new car buyers. They are also offered by big secondhand dealers, including those online.

When a car buyer uses a PCP they pay a deposit and take out a loan for a set period – maybe three or four years. The loan is not for the price of the car, but for how much it will depreciate during the period.

During that time they make monthly repayments and at the end of the loan period are given the option of making a final, “balloon”, payment to own the car, or handing it back and starting a new plan.

Advertisement

So if, for example, the new car is advertised at £20,000 and the dealer judges it will be worth £12,000 after three years and the buyer pays a deposit of £2,000, they will take a loan for £6,000 over the three-year period.

The FCA is looking at finance plans used to buy a car before 28 January 2021.

Personal contract hire (PCH) plans are not affected.

What are the FCA’s concerns?

Overcharging, essentially.

People buying a car through a plan would typically use an intermediary – for example, the dealer – to arrange the finance. Before January 2021 some of the lenders providing the finance used to allow these middlemen, referred to as brokers, to adjust the interest rates they charged customers.

Advertisement

Some brokers had “discretionary commission arrangements”, which meant they were paid more if the interest rate was higher, and so they had an incentive to make the loan more expensive for the customer.

What has prompted the investigation?

Customers who took out loans before 2021 have been complaining to lenders and brokers, encouraged by claims management firms. Most have been turned away. About 10,000 have taken their complaints to the Financial Ombudsman Service, the organisation that settles disputes between financial firms and consumers.

It has decided on two cases, and in both found that the way the commission arrangement between the lender and the car dealer worked was unfair to the consumer.

The FCA is clearly concerned that these are not isolated incidents.

skip past newsletter promotion
Advertisement

How much has been overpaid?

It will vary from case to case as it seems some lenders gave brokers a wide choice of interest rates to apply.

In one of the ombudsman cases, the buyer was found to have been charged an interest rate of 5.5% when she would have paid 2.9% without the broker’s commission. In the second, the driver paid 4.67% when without commission the rate was 2.68%.

Advertisement

To give you an idea, on a £5,000 loan arranged over three years the difference in cost between rates of 2.9% and 5.5% is about £200.

Will I get a refund?

Not if you bought your car on or after 28 January 2021.

Otherwise you might. The FCA says that if it does find “widespread misconduct” and that consumers have lost out it will work out how to compensate people – it could be that it orders a return of whatever extra interest is calculated to have been paid over the loan period.

That is some way off at the moment. In the meantime, you do not need to do anything – in fact, complaints have been paused so nothing will be done until the end of the process.

A claims management company has called. Shall I use it?

No. You will have to pay a fee if you use a company to make your claim – it typically comes out of the payout.

Advertisement

If you haven’t made a complaint about this issue previously, you could wait to see what happens to the FCA investigation. If it finds bad practice it may order brokers to proactively contact customers who were affected to arrange compensation.

But it could tell them to reimburse the customers who have complained – and there is a time limit on complaints. Generally, you need to complain to your provider within six years of a problem happening or within three years of you becoming aware that you had cause to complain. If you think you could be running out of time, you should consider complaining to your provider now.

For anyone who has complained to a lender or broker and had that dismissed between 12 July 2023 and 10 January 2024, the FCA has extended the period in which you can take your complaint to the Financial Ombudsman from six to 15 months.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Finance

Household savings, income and finances in Spain: how did they fare in 2025 and what can we expect for 2026?

Published

on

Household savings, income and finances in Spain: how did they fare in 2025 and what can we expect for 2026?

In 2025, GDI grew above the rate of average annual inflation (2.7%) and the growth in the number of households (1.3% according to the LFS), which allowed for a recovery in purchasing power. In this context, real household income has grown by 4.5% since before the pandemic, highlighting that households have continued to gain purchasing power in real terms.

The strong financial position of households is reflected not only in the high savings rate but also in their financial accounts. In this regard, households’ financial wealth continued to increase in 2025: their financial assets amounted to 3.4 trillion euros at the end of the year, versus 3.1 trillion at the end of 2024. This increase of 292 billion euros is broken down into a net acquisition of financial assets amounting to 95 billion, higher than the 21.5-billion average in the period 2015-2019, when interest rates were very low, and a revaluation effect of 194 billion. When breaking down the net acquisition of assets, we note that households invested 42 billion euros in equities and investment funds, just under 9.6 billion less than in deposits, while they disposed of debt securities worth 6 billion following the fall in interest rates.

On the other hand, households continued to deleverage in 2025, and by the end of the year their financial liabilities stood at 46.9% of GDP, compared to 47.8% in 2024, the lowest level since the end of 1998. This decline reflects the fact that, in 2025, households took advantage of the interest rate drop to prudently incur debt: net new borrowing amounted to 35 billion euros, representing an increase of 3.8%, which is lower than the nominal GDP growth of 5.8% and the GDI growth of 5.3%.

As a result of the increase in financial assets and the decrease in liabilities as a percentage of GDP, the net financial wealth of households recorded a notable increase of 7.3 points compared to 2024, reaching 156.8% of GDP.

Continue Reading

Finance

Fresno Mayor Jerry Dyer touts ‘strong financial outlook’ in city’s budget proposal

Published

on

Fresno Mayor Jerry Dyer touts ‘strong financial outlook’ in city’s budget proposal

FRESNO, Calif. (KFSN) — Mayor Jerry Dyer has unveiled his 2026- 2027 budget proposal at Fresno’s City Hall.

The overall budget total is $2.55 billion, with a majority of the funding going to public works, utilities, police and FAX.

The mayor also highlighted several investments, including a 10-year tree trimming cycle, the Homeless Assistance Response Team and an America 250 celebration.

Dyer says that despite some challenging circumstances, the City of Fresno’s long-term financial condition remains healthy.

“We’re pleased to say that based on increasing revenues and sound financial management, as well as a very healthy reserve, the city of Fresno has a strong financial outlook,” he said.

Advertisement

Dyer’s office says the budget is a comprehensive financial plan that reflects the city’s ongoing commitment to the “One Fresno” vision.

Copyright © 2026 KFSN-TV. All Rights Reserved.

Continue Reading

Finance

Nature Is Water Infrastructure. It’s Time To Finance It That Way

Published

on

Nature Is Water Infrastructure. It’s Time To Finance It That Way

Back in 2018 Cape Town, South Africa came dangerously close to running out of water. A severe, multi-year drought, combined with population growth and rising demand, pushed the city toward what officials called “Day Zero” – the moment when municipal water supplies would fall so low that household taps would be shut off and residents would be forced to collect daily water rations from designated distribution sites.

The city responded with extraordinary urgency. Emergency water stations were prepared. Public campaigns urged residents to reduce water consumption to just 13 gallons per day (the amount used in a single 6-minute shower). Monitoring systems tracked household water use. The filling of swimming pools and the washing of cars were banned.

These efforts helped Cape Town narrowly avoid a catastrophe. But the warning was unmistakable.

Advertisement

Water security is not only an environmental issue. It’s an economic issue. It’s a public health issue. It’s a food security issue. And for communities around the world, it is becoming a basic test of climate resilience.

In Cape Town, the crisis was driven by a combination of pressures. The city depends heavily on reservoirs supplied by six major dams. By 2018 these reservoirs had fallen below 20% capacity after years of drought. Aging infrastructure added strain. So did the spread of invasive plants, which consumed enormous amounts of water before it could reach the municipal system.

This last point matters. When we think about water infrastructure, we usually think about pipes, reservoirs, dams, pumps, and treatment plants. Those systems are essential. But they are only part of the story. The landscapes that capture, filter, store, and release water are vital infrastructure, too.

The good news is that we know how to better prevent and prepare for these risks moving forward. The answer? Investing in common-sense, nature-based solutions that restore balance to the region’s ecosystem. These are not abstract environmental ideals. They are practical investments with measurable benefits. The hard part has always been paying for them.

Nature-based solutions remain dramatically underfunded. This is a central challenge to global conservation efforts today. Indeed, it’s not that we lack solutions. We lack financial systems capable of delivering those solutions at the speed and scale required.

Advertisement

But that is beginning to change.

A New Model for Financing Nature

The Cape Water Performance-Based Bond, announced last month, is more than just a creative financing tool. It is a five-year, outcomes‑linked transaction designed to mobilize capital markets at scale in support of nature‑based solutions, bringing together public institutions, philanthropic support, conservation expertise, and private capital to deliver measurable environmental results.

The bond, listed on the Johannesburg Stock exchange valued at R2.5 billion (USD $150 million) brought together FirstRand Bank as issuer, Rand Merchant Bank as arranger and structurer, and a coalition of local and international investors and philanthropic funders. As part of the structuring, The Nature Conservancy (TNCs) South Africa Program receives R150 million (USD $8.8 million) for implementation. And its most important feature is also its most innovative: investor returns are linked directly to independently verified ecological outcomes.

Advertisement

That is a major step forward.

For years, sustainable finance has often relied on “use-of-proceeds” models. Capital is raised and directed toward projects expected to produce environmental benefits. Yes, those models have value. But the Cape Water bond goes further. Investors are not simply financing a project that promises environmental benefits. Their returns are tied to whether those benefits are actually delivered. In this case, the outcome is clear: restoring critical water source areas in South Africa’s Western Cape by removing invasive alien plants that reduce water yield, damage biodiversity, and increase wildfire risk.

Over the next few years, the restoration work supported through the Greater Cape Town Water Fund will focus on removal of invasive species such as Pine, Eucalyptus, and Australian acacias, which consume far more water than the Cape’s native vegetation. At the height of concern, invasive plants were estimated to consume nearly 150 million liters of water per day in the Greater Cape Town region alone. Put more plainly, that was approximately one-fifth of the entire city’s water usage during the crisis.

The work builds on efforts already underway via the Greater Cape Town Water Fund, which was formed by TNC and partners in response to Cape Town’s prolonged water crisis. Already these efforts have cleared tens of thousands of hectares of invasive, water hogging plants. The fund prioritizes science-driven, nature-based solutions that restore the watersheds feeding the city’s water supply. Here again, the outcomes are not assumed. They are measured. And they are verified. That kind of accountability matters. It builds trust. It strengthens rigor. And by systematically evaluating returns, it helps move conservation finance closer to mainstream capital markets.

The Warning of “Day Zero”

The Western Cape is a powerful place to prove this model.

Cape Town’s experience during the 2017-2018 drought showed the world what water insecurity looks like in real time. It also changed how many people think about infrastructure.

In the Western Cape, invasive alien plants have disrupted the natural function of key catchments. They consume large amounts of water, crowd out native vegetation, and weaken the ecological integrity of the region’s water source areas. Removing them is not just landscape restoration. It is water system restoration.

Analysis from the Greater Cape Town Water Fund indicates that clearing invasive plants across priority sub-watersheds could help return roughly 55 billion liters of water each year to the Western Cape Water Supply System – one-third of Cape Town’s annual municipal water needs.

Advertisement

That’s not a marginal environmental benefit. It represents one of the most cost‑effective nature‑based strategies available to strengthen long‑term water security, while also delivering biodiversity, wildfire‑risk, and economic benefits.

A Blueprint for Global Conservation Finance

The Cape Water bond helps make that case in a language markets understand.

Commercial finance provides scale. Philanthropic and outcomes-based support help absorb risk. Conservation organizations like TNC apply scientific and technical expertise to implement on-ground restoration, while independent verification ensures outcomes and integrity. Public-interest institutions keep the structure aligned with long-term community and ecosystem benefit.

Martin Potgieter of Rand Merchant Bank explained, “This is a R2.5 billion market signal that natural capital has entered mainstream finance — combining financial innovation with scientific rigor.”

That’s using different types of capital to unlock outcomes that no single funding source could achieve alone. It’s exactly what blended finance is supposed to do. And the model has global relevance.

Around the world, communities are searching for ways to close the gap between conservation need and available funding. Sovereign nature bonds and debt conversions helped unlock capital for ocean conservation in places like the Seychelles, Belize, Barbados, and Gabon. The Cape Water bond builds on that same spirit of innovation but applies it to watershed restoration through a performance-based capital markets instrument.

Nature-based solutions work. And the Cape Water Performance-Based Bond shows what is possible. Conservation can be tied to performance. Public institutions and private capital can work together. And ecological restoration, when structured well, can attract the kind of financial support needed to move from isolated pilot projects to real scale.

Nature has always been one of our most valuable assets. It is time our financial systems treated it that way.

Advertisement

___________________________________________

Author’s Note:

As a physician, I have spent much of my career studying human health. Increasingly, I have come to believe that understanding, and protecting, the health of the planet is inseparable from protecting our own.

Continue Reading
Advertisement

Trending