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Embracing the future of finance: why cryptocurrency matters in retail — Retail Technology Innovation Hub

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Embracing the future of finance: why cryptocurrency matters in retail — Retail Technology Innovation Hub

Recognising the momentum of consumer behaviour 

The number of individuals who use and invest in cryptocurrencies is growing at an exponential rate, which you can see when you check out Ethereum (ETH) | Live Price, Interactive Charts, Converter, News | Binance.US. This surge in popularity represents a consumer trend that retailers cannot afford to sideline.

As digital consumers are increasingly seeking venues to spend their amassed cryptocurrencies, retailers accepting this new form of payment are poised to attract a wider, more diverse customer demographic.

This group includes millennials who are typically more tech-savvy, and also international shoppers who appreciate the borderless nature of cryptocurrencies. 

Tapping into global markets

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Cryptocurrencies, being inherently global, do away with the hassle of currency exchange. This gives retailers an excellent opportunity to extend their reach to international customers with remarkable ease.

When retailers accept cryptocurrencies, geographical and financial boundaries become irrelevant, inviting customers worldwide to make purchases, regardless of the locally dominant currency.

This opens up a whole new world of potential customers, transcending the limitations of traditional retail markets, and making it easier than ever to break into new territories and hit the ground running.  

Cost effective transactions

One of the most tangible benefits of accepting cryptocurrencies is the potential for lower transaction costs. Traditional payment methods, including credit cards and various online payment systems, often levy significant transaction fees.

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These fees can, over time, take a substantial toll on a retailer’s profit margin. However, the decentralized structure of cryptocurrencies eliminates the need for a third-party financial institution or payment processor, resulting in significantly reduced transaction costs. 

Transaction speed and security

Blockchain, the technology underpinning cryptocurrencies, enables swift and secure transaction processing. The transparent, immutable ledger system of blockchain mitigates the risks of fraud and chargebacks, providing an extra layer of security for both the retailer and the customer.

This is particularly beneficial for high-value transactions or for retailers operating in regions where fraud rates are high because you will have indisputable evidence to fall back on if a claim of impropriety is made or if someone tries to scam you. 

Distinguishing your brand in the marketplace

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In today’s competitive retail landscape, accepting cryptocurrencies could provide a much-needed point of differentiation. It sends a clear signal of innovation and adaptability, qualities that can set a retailer apart in a crowded marketplace.

Offering customers the option of crypto payments can be a unique selling point, separating your business from competitors and establishing a cutting-edge brand image. 

Future-proofing your business

Early adoption of innovative technologies can lead to significant future benefits. Retailers who readily adapt to the use of cryptocurrencies will be better equipped to operate successfully in a future where these digital currencies could be as common as traditional fiat currencies.

Being part of this digital and decentralized economic revolution early on can potentially yield considerable advantages as the trend continues to gather momentum.

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Upholding data privacy 

In an age where data privacy is a pressing concern for many consumers, the semi-anonymity provided by cryptocurrencies can be a major draw. While transactions are publicly recorded on the blockchain, personal information is not directly linked to these transactions, ensuring a higher level of privacy than traditional payment methods.

Enhanced customer experience

By accepting cryptocurrencies, retailers can provide an enhanced shopping experience for their customers. The speed and efficiency of cryptocurrency transactions mean that customers can make purchases more quickly and smoothly.

Additionally, the novelty and tech forward aspect of using digital currencies can make shopping a more exciting and modern experience for customers. This is particularly true for younger customers who are more familiar with and open to technological innovations.

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Greater transparency

Blockchain technology offers a high level of transparency since all transactions are publicly recorded on the blockchain.

This allows for greater accountability and could help to build trust between retailers and customers. It’s also harder for fraudulent or incorrect transactions to go unnoticed, which can help to protect both parties. 

Flexibility and control over payments

Traditional payment systems are usually controlled by banks or other financial institutions.

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This means that retailers are subject to their rules, fees, and operating hours. Cryptocurrencies, being decentralized, give retailers more control over their financial transactions. They can accept payments 24/7, and they’re not subject to the fees or limitations set by any specific institution. 

Resilience against financial crises

Cryptocurrencies are not tied to any particular country’s economy, which can make them a more resilient form of payment in the face of financial crises. If a retailer’s local currency were to crash, having a portion of their revenue in cryptocurrencies could potentially offer some financial stability.

Environmental considerations

Although cryptocurrencies, particularly Bitcoin, have been criticised for their energy usage, many newer cryptocurrencies are using more energy efficient algorithms. Some digital currencies are even going a step further by offsetting their carbon footprint or contributing to environmental causes.

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Accepting these green cryptocurrencies could help retailers to improve their environmental credentials and attract eco-conscious customers, who are becoming a bigger and bigger segment of the market all the time. 

In summation, the emergence of cryptocurrencies provides retailers with a promising opportunity to expand their customer base, reduce transaction costs, and stay ahead of the curve in the evolving retail landscape.

While the integration of cryptocurrencies into a retail business model requires a solid understanding of this novel technology and its potential risks, the potential rewards are too significant to overlook.

As our world becomes more digital, it’s the retailers who dare to embrace change – like accepting cryptocurrencies – who may find themselves leading the charge in the retail industry’s exciting future.

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'Wild west of finance': Why are there cryptocurrency ATMs?

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'Wild west of finance': Why are there cryptocurrency ATMs?

The Canberra region has about 39 cryptocurrency ATMS, but for locals who haven’t engaged with digital currency before their presence can be confusing.

Cryptocurrencies, or cryptos, are digital tokens that allow people to make payments directly to each other through an online system.

The ATMS were created as an alternative payment method to remove the middleman of banks through a de-centralised system.

When transferring crypto, thousands of computers worldwide verify the transfer, instead of one bank.

Bought and sold on digital marketplaces called exchanges, cryptocurrencies don’t have any intrinsic monetary value — they are worth whatever people are willing to pay for them at the market on a given day.

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Currently, Bitcoin is both the most popular crypto and the crypto with the highest monetary value, at about $150,000 per coin.

So if the main purpose of crypto is to be digital, why do crypto ATMs exist, and are they useful?

How do they work?

There is no tangible data on how many Australians are accessing the ATMs, however as of last July, according to YouGov, about 1.3 million NSW residents, 801,000 Victorians, 850,000 Queenslanders, 294,000 South Australians, and 462,000 WA residents said they currently owned crypto.

Award-wining technology journalist and founder of technology publication Pickr, Leigh Stark, told ABC Radio Canberra the primary function of a crypto ATM is to turn real money into digital money, or vice versa.

In order to use a crypto ATM a person must already have a crypto wallet that can generate a QR code.

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At a crypto ATM the digital currency can be bought, sold, or both, but Mr Stark said most only offer access to between five and 10 of the major cryptocurrencies — almost always including Bitcoin.

Selling cryptocurrency through a crypto ATM means swapping it for its current market value in cash or with a debit card.

You can also buy cryptocurrency with cash or a debit card at a crypto ATM.

Mr Stark said he didn’t know “if there’s necessarily a need” for cryptocurrency ATMs.

“I can understand why some people might want to take some of their money out of it, so effectively turning a digital coin that only exists on the internet into hard money, that kind of makes some sense to me,” he said.

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“But buying crypto through it, I’m not entirely sure I understand that — largely because of the amount of exchanges that exist online.

“I feel like they would be a better approach for actually buying crypto, not even just because of the money transfer, but also because there are a lot more options for what you invest in on an online exchange.”

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Mr Stark warned taking money out from some crypto ATMs was taxable, and it was up to a user to remember and file.

“So the ATMs, effectively, they still have to abide by Australian government regulation regarding how they work,” he said

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“But the whole thing about crypto and managing to take your money out of it, it qualifies as part of the capital gains tax.

“Not all crypto ATMs work that way, but if you take your money out, you have to remember what you did as a form of event, and file that information later on.”

Are Canberrans using Bitcoin ATMs?

Mr Stark said because a Bitcoin ATM usually only offered access to a selection of major cryptocurrencies, their usefulness depends on what exchanges a person invests in.

And they don’t all support selling, which is how a person can get money from them.

“Not every Bitcoin ATM works as a form of exchange, that’s for selling currency and they don’t all do that.

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“In fact, far fewer support selling than they do buying.”

A Localcoin branded Bitcoin ATM in Canberra. (ABC News: David Sciasci)

Mr Stark said crypto ATMs in the Canberra region typically accepted a maximum of $25,000 in cash, but he suspected the majority of users wouldn’t be carrying that much cash with them.

But he said much smaller amounts were not uncommon.

“I mean the reality is, if you put in 20 bucks, that’s 0.000013 of a single Bitcoin,” he said.

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“[But] you absolutely could buy that small amount of crypto, and that’s quite normal.”

Mr Stark said often people begin buying crypto in these very small amounts and then decide whether to buy more depending on whether its value increases.

“Crypto is kind of the wild wild west of finance, depending on what type of coin you get, whether it’s one of the big ones like Bitcoin or one of the small ones like Shiba Inu or Ethereum, or anything like that, you might end up with a small amount that spirals into a big one,” he said.

“You might be one of those success stories, it seems highly unlikely, but you could be just waiting for it to get higher and higher.”

Are they used for scams or crime?

In order to use the financial proceeds of crime, or ‘dirty money’, it first needs to be laundered to hide its illegal origins. 

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Cryptocurrency offers a sophisticated way to do this by turning it into digital currency.

However, every crypto transaction is recorded on a blockchain — essentially a publicly available, online ledger — so to make the dirty money truly clean, the crypto is then put through a mixer service.

These services mix cryptocurrency together from a number of different users, which obscures the transaction trails and makes it very difficult to trace the original source.

A Localcoin branded sign that reads "Bitcoin ATM here".

Leigh Stark says if someone is asking you to buy them Bitcoin, it’s most likely a scam. (ABC News: David Sciasci)

Mr Stark said it wouldn’t shock him if Bitcoin ATMs were being used for criminal enterprises like money laundering or money mule activities.

“I’ve not seen it, but likewise, I’ve also never seen anyone actively use a Bitcoin ATM before,” he said.

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“I’ve never had a reason to, and that’s kind of the point.

“But maybe I’m coming at the wrong times, maybe there are people coming through with $25,000 at 1am and I just have no idea.”

As for using them in scams, Mr Stark said that was less about the ATMs and more about cryptocurrency as a whole.

He said if someone is asking you to get Bitcoin for them “it’s probably a scam”.

“There are a lot of different scams out there, and Australians lose billions every year, but yes, if somebody has asked you to buy them crypto or said that you need to give them crypto in order to get something in return, it’s very likely a scam,” Mr Stark said.

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“Some of the Bitcoin ATMs have been used for things like that, and so now the Australian government is effectively trying to track and work out how those actually work in relation.”

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Trump to designate cryptocurrency as a national priority

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Trump to designate cryptocurrency as a national priority

As President-elect Donald Trump begins a second term on Monday, he plans to issue an executive order making cryptocurrency a national priority, Bloomberg reports. 

The order is meant to guide government agencies to work with the industry and possibly pause crypto-related litigation, according to Bloomberg, which cited unnamed people familiar with the matter. Trump also plans to create a crypto advisory council to advocate for the industry’s policies, per Bloomberg, and has suggested creating a national bitcoin stockpile.

This would mark a new era for crypto, an industry that collapsed two years ago after prices crashed. The period was marked by the fall of FTX, a leading exchange that went bankrupt that year. Its founder, Sam Bankman-Fried, was convicted of defrauding customers and sentenced to 25 years in prison.

The industry resurged in 2024, boosted by Trump, a former skeptic who pledged to turn the U.S. into the crypto capital of the world. Eager for a clear governing framework and a friendlier watchdog, donors poured tens of millions of dollars into pro-crypto candidates’ campaigns. 

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Dogecoin, a cryptocurrency with a dog mascot and billionaire Elon Musk as a fan, surged in value after Trump won and announced a non-governmental cost-cutting group nicknamed DOGE.

Trump then nominated crypto ally Paul Atkins to lead the Securities and Exchange Commission, the federal agency that led a crackdown under the Biden administration. Bitcoin surged to $100,000 for the first time following the announcement. “CONGRATULATIONS BITCOINERS!!! $100,000!!!” Trump wrote on Truth Social. “YOU’RE WELCOME!!!”

Crypto companies and investing platforms like Coinbase, Robinhood, Kraken and Ondo Finance Inc. have made $1 million donations to his inauguration. Ripple plans to donate $5 million in the form of its own digital token, and the industry is holding an “Inaugural Crypto Ball” to support Trump, Bloomberg reports.

Trump’s business interests include World Liberty Financial, a crypto platform he and his sons launched last year with Steve Witkoff, a friend and inaugural committee co-chair who has been named special Middle East envoy. The Trumps are not employees of the business but promote it, and an entity affiliated with Trump, DT Marks DEFI LLC, is entitled to receive 75% of the revenues.

In mid-November, the Financial Times reported that Trump Media — the parent company of Trump’s social media platform, Truth Social — was in talks to buy Bakkt, a crypto trading firm previously led by Kelly Loeffler, another co-chair of his inaugural committee.

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Trump’s 2024 financial disclosures show he owned as much as $5 million worth of the crypto token ethereum, a crypto token that has surged in value since the election, according to The New York Times.

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Donald Trump plans to make cryptocurrency a national priority: Report

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Donald Trump plans to make cryptocurrency a national priority: Report

Donald Trump, who is going to take office as the 47th US President on January 20, is planning to issue an executive order that will elevate cryptocurrency to a national priority in the United States, reported Bloomberg.

The move is expected to signal a policy shift and provide the crypto industry with a more prominent role in shaping government decisions.

According to sources mentioned in the report, the order will designate cryptocurrency as a national imperative, encouraging government agencies to collaborate with the industry. Additionally, it is likely to establish a cryptocurrency advisory council to advocate for the sector’s policy needs.

Bitcoin was trading at $101,021.39, with a market cap of $2 trillion at the time the article was being written.

CRYPTO INDUSTRY’S INFLUENCE

Donald Trump has received considerable support from the cryptocurrency industry, including donations from prominent companies such as Coinbase and Ripple to his inaugural committee. On Friday, just days before the beginning of his second term at the White House, the industry is set to host an “Inaugural Crypto Ball” in Washington, celebrating its ties with the incoming administration.

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This initiative would represent a huge shift for the crypto sector, which has faced numerous regulatory challenges under President Joe Biden’s administration. Federal agencies, including the Securities and Exchange Commission (SEC), have launched more than 100 enforcement actions against crypto companies in recent years.

The proposed executive order may include a directive requiring all government agencies to review their policies on digital assets. There is also discussion about pausing ongoing litigation involving cryptocurrency firms, sources told Bloomberg. This could potentially halt legal actions against major players such as Binance Holdings Ltd. and Ripple Labs Inc., a move seen as a top priority by the industry.

CREATION OF NATIONAL BITCOIN STOCKPILE

Another key aspect under consideration is the creation of a national Bitcoin stockpile, the report mentioned.

The US government currently holds nearly $20 billion worth of Bitcoin, confiscated during various investigations, according to analytics firm Arkham. Bitcoin’s price has surged by nearly 50% since the November election, reaching over $100,000, partly due to speculation about the potential stockpile.

The proposed stockpile would formalise the government’s holdings of Bitcoin and reflect a strategic shift in how the US approaches cryptocurrency. Bitcoin has seen remarkable growth in 2024, with its value more than doubling over the year.

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Kara Calvert, Vice President for US Policy at Coinbase Global Inc., commented on the importance of Trump’s potential move.

“What I think Donald Trump is going to do is signal that the United States is back and we are ready to lead in this industry. What it’s signaling to other countries is be careful, or you won’t keep up,” she told Bloomberg.

Trump has also made bold promises during his campaign, vowing to transform the US into the global capital of cryptocurrency. His administration is expected to issue several executive orders covering various industries within his first few days in office.

Despite facing regulatory hurdles during the Biden administration, the cryptocurrency industry in the US has continued to grow. Prominent financial firms, including BlackRock Inc., have launched spot Bitcoin and Ether exchange-traded funds (ETFs).

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Jan 17, 2025

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