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Amazon ignored internal warnings of warehouse injuries, Senate probe finds

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Amazon ignored internal warnings of warehouse injuries, Senate probe finds

For years, Amazon has faced accusations that the pressure the company puts on its warehouse workers to work more quickly has led to higher rates of injuries.

Now, an investigation by a U.S. Senate committee led by Sen. Bernie Sanders (I-Vt.) has found that Amazon itself made the link between productivity quotas and injuries and that Amazon executives refused to make changes over concerns they would harm business.

In a report on its findings released this week, the Senate’s Committee on Health, Education, Labor and Pensions concluded that in 2023 Amazon warehouses recorded more than 30% more injuries than the industry average and that the company portrays its warehouses inaccurately to the public by “cherry-picking” injury data. Amazon also discourages injured workers from receiving outside medical care, and its internal practices force workers who need care to return to work too soon, the report said.

As part of the probe, which was launched by Sanders in June last year, Senate committee staff examined seven years of Amazon workplace injury data and hundreds of internal documents provided by the company, as well as conducted interviews with 130 workers. The report, however, says Amazon refused to hand over much of the information the committee requested.

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“I don’t even use Amazon anymore, I’d rather wait … than have some poor employee in an Amazon warehouse get battered and bruised so I can get my book within six hours,” one worker told investigators. “People don’t see that, they think it just appears by magic. But it doesn’t, it appears by blood, sweat, and tears.”

Amazon vigorously criticized the report’s findings, the committee and Sanders in a blog post it published on its website Monday. The post, titled “Senator Bernie Sanders continues to mislead the American public on workplace safety at Amazon,” contended that the internal documents the report referenced were flawed and said that over the last five years the company has increased delivery speeds and decreased injury rates.

“Sen. Sanders’ report is wrong on the facts and weaves together out-of-date documents and unverifiable anecdotes to create a pre-conceived narrative that he and his allies have been pushing,” Amazon spokesperson Kelly Nantel said in an emailed statement.

The report described two studies Amazon conducted to examine injury rates.

Project Soteria in 2020 sought to determine why the company’s injury rates improved during the early months of the COVID-19 pandemic. It recommended pausing a practice of disciplining workers for missing productivity targets and providing workers with more time off. Amazon leadership rejected the recommendations, the report said.

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Amazon, however, said in its post that the project’s methodology had been evaluated by Amazon economists and was determined to be inaccurate.

Regulators in Washington previously cited Amazon for safety violations and referenced Project Soteria in its case, but a state judge tossed out many of the citations this year after a monthslong trial, finding the state did not establish a clear link between work speed and injury rates.

Project Elderwand, launched in 2021, found that the likelihood of a worker suffering a back injury increased as the number of items they handled over the course of a shift increased, the report said. To remedy this, the study proposed limiting the number of repetitive motions required of an employee during a shift and using a software program to enforce work breaks — a proposal Amazon rejected.

Project Elderwand concluded about 216 motions per hour during a 10-hour shift was the upper limit that an employee could safely perform, but Amazon workers on average handle nearly 2,400 items over a 10-hour shift — more than 266 items per hour, according to the Senate committee’s report.

The company said in its Monday statement that Project Elderwand found that forced breaks to reduce the pace of work was an ineffective intervention and that the company has made other “meaningful ergonomic enhancements over the last few years.”

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It’s unclear whether government scrutiny of Amazon will change under the incoming Trump administration. Although Trump has garnered support from the Teamsters, a powerful union that has been critical of Amazon and has led the charge to unionize its warehouses, the administration is reportedly considering Heather MacDougall, a former Amazon vice president overseeing workplace health and safety, to lead the Occupational Safety and Health Administration.

California in 2021 passed landmark legislation seeking to crack down on harsh warehouse work conditions. In June, the state fined Amazon nearly $6 million for failing to provide employees at two Inland Empire fulfillment centers with adequate explanations of quotas that they were expected to meet as they prepared orders for shipment. Amazon has appealed the citations.

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U.S. Space Force awards $1.6 billion in contracts to South Bay satellite builders

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U.S. Space Force awards .6 billion in contracts to South Bay satellite builders

The U.S. Space Force announced Friday it has awarded satellite contracts with a combined value of about $1.6 billion to Rocket Lab in Long Beach and to the Redondo Beach Space Park campus of Northrop Grumman.

The contracts by the Space Development Agency will fund the construction by each company of 18 satellites for a network in development that will provide warning of advanced threats such as hypersonic missiles.

Northrop Grumman has been awarded contracts for prior phases of the Proliferated Warfighter Space Architecture, a planned network of missile defense and communications satellites in low Earth orbit.

The contract announced Friday is valued at $764 million, and the company is now set to deliver a total of 150 satellites for the network.

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The $805-million contract awarded to Rocket Lab is its largest to date. It had previously been awarded a $515 million contract to deliver 18 communications satellites for the network.

Founded in 2006 in New Zealand, the company builds satellites and provides small-satellite launch services for commercial and government customers with its Electron rocket. It moved to Long Beach in 2020 from Huntington Beach and is developing a larger rocket.

“This is more than just a contract. It’s a resounding affirmation of our evolution from simply a trusted launch provider to a leading vertically integrated space prime contractor,” said Rocket Labs founder and chief executive Peter Beck in online remarks.

The company said it could eventually earn up to $1 billion due to the contract by supplying components to other builders of the satellite network.

Also awarded contracts announced Friday were a Lockheed Martin group in Sunnyvalle, Calif., and L3Harris Technologies of Fort Wayne, Ind. Those contracts for 36 satellites were valued at nearly $2 billion.

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Gurpartap “GP” Sandhoo, acting director of the Space Development Agency, said the contracts awarded “will achieve near-continuous global coverage for missile warning and tracking” in addition to other capabilities.

Northrop Grumman said the missiles are being built to respond to the rise of hypersonic missiles, which maneuver in flight and require infrared tracking and speedy data transmission to protect U.S. troops.

Beck said that the contracts reflects Rocket Labs growth into an “industry disruptor” and growing space prime contractor.

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California-based company recalls thousands of cases of salad dressing over ‘foreign objects’

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California-based company recalls thousands of cases of salad dressing over ‘foreign objects’

A California food manufacturer is recalling thousands of cases of salad dressing distributed to major retailers over potential contamination from “foreign objects.”

The company, Irvine-based Ventura Foods, recalled 3,556 cases of the dressing that could be contaminated by “black plastic planting material” in the granulated onion used, according to an alert issued by the U.S. Food and Drug Administration.

Ventura Foods voluntarily initiated the recall of the product, which was sold at Costco, Publix and several other retailers across 27 states, according to the FDA.

None of the 42 locations where the product was sold were in California.

Ventura Foods said it issued the recall after one of its ingredient suppliers recalled a batch of onion granules that the company had used n some of its dressings.

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“Upon receiving notice of the supplier’s recall, we acted with urgency to remove all potentially impacted product from the marketplace. This includes urging our customers, their distributors and retailers to review their inventory, segregate and stop the further sale and distribution of any products subject to the recall,” said company spokesperson Eniko Bolivar-Murphy in an emailed statement. “The safety of our products is and will always be our top priority.”

The FDA issued its initial recall alert in early November. Costco also alerted customers at that time, noting that customers could return the products to stores for a full refund. The affected products had sell-by dates between Oct. 17 and Nov. 9.

The company recalled the following types of salad dressing:

  • Creamy Poblano Avocado Ranch Dressing and Dip
  • Ventura Caesar Dressing
  • Pepper Mill Regal Caesar Dressing
  • Pepper Mill Creamy Caesar Dressing
  • Caesar Dressing served at Costco Service Deli
  • Caesar Dressing served at Costco Food Court
  • Hidden Valley, Buttermilk Ranch
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They graduated from Stanford. Due to AI, they can’t find a job

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They graduated from Stanford. Due to AI, they can’t find a job

A Stanford software engineering degree used to be a golden ticket. Artificial intelligence has devalued it to bronze, recent graduates say.

The elite students are shocked by the lack of job offers as they finish studies at what is often ranked as the top university in America.

When they were freshmen, ChatGPT hadn’t yet been released upon the world. Today, AI can code better than most humans.

Top tech companies just don’t need as many fresh graduates.

“Stanford computer science graduates are struggling to find entry-level jobs” with the most prominent tech brands, said Jan Liphardt, associate professor of bioengineering at Stanford University. “I think that’s crazy.”

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While the rapidly advancing coding capabilities of generative AI have made experienced engineers more productive, they have also hobbled the job prospects of early-career software engineers.

Stanford students describe a suddenly skewed job market, where just a small slice of graduates — those considered “cracked engineers” who already have thick resumes building products and doing research — are getting the few good jobs, leaving everyone else to fight for scraps.

“There’s definitely a very dreary mood on campus,” said a recent computer science graduate who asked not to be named so they could speak freely. “People [who are] job hunting are very stressed out, and it’s very hard for them to actually secure jobs.”

The shake-up is being felt across California colleges, including UC Berkeley, USC and others. The job search has been even tougher for those with less prestigious degrees.

Eylul Akgul graduated last year with a degree in computer science from Loyola Marymount University. She wasn’t getting offers, so she went home to Turkey and got some experience at a startup. In May, she returned to the U.S., and still, she was “ghosted” by hundreds of employers.

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“The industry for programmers is getting very oversaturated,” Akgul said.

The engineers’ most significant competitor is getting stronger by the day. When ChatGPT launched in 2022, it could only code for 30 seconds at a time. Today’s AI agents can code for hours, and do basic programming faster with fewer mistakes.

Data suggests that even though AI startups like OpenAI and Anthropic are hiring many people, it is not offsetting the decline in hiring elsewhere. Employment for specific groups, such as early-career software developers between the ages of 22 and 25 has declined by nearly 20% from its peak in late 2022, according to a Stanford study.

It wasn’t just software engineers, but also customer service and accounting jobs that were highly exposed to competition from AI. The Stanford study estimated that entry-level hiring for AI-exposed jobs declined 13% relative to less-exposed jobs such as nursing.

In the Los Angeles region, another study estimated that close to 200,000 jobs are exposed. Around 40% of tasks done by call center workers, editors and personal finance experts could be automated and done by AI, according to an AI Exposure Index curated by resume builder MyPerfectResume.

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Many tech startups and titans have not been shy about broadcasting that they are cutting back on hiring plans as AI allows them to do more programming with fewer people.

Anthropic Chief Executive Dario Amodei said that 70% to 90% of the code for some products at his company is written by his company’s AI, called Claude. In May, he predicted that AI’s capabilities will increase until close to 50% of all entry-level white-collar jobs might be wiped out in five years.

A common sentiment from hiring managers is that where they previously needed ten engineers, they now only need “two skilled engineers and one of these LLM-based agents,” which can be just as productive, said Nenad Medvidović, a computer science professor at the University of Southern California.

“We don’t need the junior developers anymore,” said Amr Awadallah, CEO of Vectara, a Palo Alto-based AI startup. “The AI now can code better than the average junior developer that comes out of the best schools out there.”

To be sure, AI is still a long way from causing the extinction of software engineers. As AI handles structured, repetitive tasks, human engineers’ jobs are shifting toward oversight.

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Today’s AIs are powerful but “jagged,” meaning they can excel at certain math problems yet still fail basic logic tests and aren’t consistent. One study found that AI tools made experienced developers 19% slower at work, as they spent more time reviewing code and fixing errors.

Students should focus on learning how to manage and check the work of AI as well as getting experience working with it, said John David N. Dionisio, a computer science professor at LMU.

Stanford students say they are arriving at the job market and finding a split in the road; capable AI engineers can find jobs, but basic, old-school computer science jobs are disappearing.

As they hit this surprise speed bump, some students are lowering their standards and joining companies they wouldn’t have considered before. Some are creating their own startups. A large group of frustrated grads are deciding to continue their studies to beef up their resumes and add more skills needed to compete with AI.

“If you look at the enrollment numbers in the past two years, they’ve skyrocketed for people wanting to do a fifth-year master’s,” the Stanford graduate said. “It’s a whole other year, a whole other cycle to do recruiting. I would say, half of my friends are still on campus doing their fifth-year master’s.”

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After four months of searching, LMU graduate Akgul finally landed a technical lead job at a software consultancy in Los Angeles. At her new job, she uses AI coding tools, but she feels like she has to do the work of three developers.

Universities and students will have to rethink their curricula and majors to ensure that their four years of study prepare them for a world with AI.

“That’s been a dramatic reversal from three years ago, when all of my undergraduate mentees found great jobs at the companies around us,” Stanford’s Liphardt said. “That has changed.”

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