Technology
How to trace and block anonymous calls
Spam calls are on the rise, and the scammers behind those calls are getting more and more sophisticated. Because of this, it can be harder to determine whether or not a call is actually a scam, especially if the scammer has phone spoofed a legitimate number that you may recognize.
Often, people can quickly identify a scam call, especially when their caller ID shows “Unknown Caller.” But what happens when this anonymous caller persistently calls again and again? This can become irritating very quickly. The usual solution is to block the number, but this is easier said than done when the actual phone number is hidden on the Caller ID.
Fortunately, there are several effective methods and tools available to help block and even trace anonymous calls, ensuring these nuisance calls stop for good.
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Incoming call on phone (Kurt “CyberGuy” Knutsson)
3 ways to block anonymous calls
Spam callers can find all sorts of ways to trick you into answering the phone and giving up your sensitive data. When you don’t answer or don’t give them what they want, they may keep calling and calling.
Some scammers even rely on robots to initiate what’s known as robocalls to make it easier to call their victims over and over again at a faster rate without requiring a human to do it. Whatever the case may be, here are ways you can get ahead of them and stop them from bothering you:
1) Use your phone’s built-in features
To start, your phone already has built-in features that can help you block anonymous calls or at least prevent them from trying to call you in the first place:
On iPhone:
On iPhone, the best way to block anonymous callers is to silence them.
- Go to Settings > Phone
- Scroll down and select Silence Unknown Callers
- Toggle it on. Calls from unknown numbers will be silenced and sent to voicemail
On Android:
On Android, the way to do it is to block anonymous calls. Here’s an example of how to do this on a Samsung Galaxy, though keep in mind the steps may be slightly different depending on which type of Android phone you have.
Settings may vary depending on your Android phone’s manufacturer.
- Open the Phone app
- Tap the More icon (three vertical dots) > Settings > Call blocking
- Turn on Block anonymous calls
If you have a different Android device and can’t find the “Block anonymous calls” feature, you can download an app instead that helps with this:
- Download and install the ShouldIAnswer? app from the Google Play Store.
- Open the app and configure it to block unknown and hidden numbers. This handy feature can help you maintain your privacy and avoid unwanted calls.
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2) Download third-party apps
Speaking of the ShouldIAnswer app, if you don’t have that option and/or prefer not to use your phone’s built-in settings and want an extra layer of security, these other third-party apps can help block out anonymous callers:
TrapCall: TrapCall is available for both iOS and Android. It reveals the phone number of anonymous callers and provides options to block them. Just install from the App Store or Google Play then follow the steps to set up the app.
Truecaller: Truecaller is another option that’s similar to TrapCall in that it identifies phone numbers that appear “unknown” or “private” on your Caller ID, and it has features to then block them. Download the app from the App Store or Google Play and then configure the app.
A person accepting an incoming call (Kurt “CyberGuy” Knutsson)
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3) Reach out to your phone carrier
Reaching out to your phone carrier is an effective step to combat spam calls. Many carriers offer services specifically designed to help customers manage and reduce unwanted calls. Whether you ring them up, contact them online or stop at your local phone store, they can help you.
BEWARE OF THE ‘SAY YES’ PHONE SCAM
How to trace anonymous calls
Sometimes, you want to know who is calling you so much. By unveiling who is behind the anonymous caller, you can find out if it’s actually a scammer or someone you know who is calling you over and over again to harass you. There are several reasons you may want to trace these calls. We won’t cover all those reasons here, but if you need help finding out who is actually calling you, try these methods below:
Dial *57: If you receive harassing calls, you can dial *57 after the call. This traces the call and logs it with your phone company, which can take action if needed.
Dial *69: This service redials the last number that called you, even if it was anonymous, allowing you to identify and block the number.
A man picking up an incoming call (Kurt “CyberGuy” Knutsson)
Invest in personal data removal services
In an era where our personal information is increasingly digitized, the risk of it being misused by scammers is ever-present. Investing in personal data removal services is one of the most proactive steps to protect yourself from spam calls and potential identity theft. These services work diligently to remove your personal information from public databases and websites often scraped by scammers to find their next target.
Why personal data removal services are worth considering
By removing your details from public view, you reduce the chances of being selected by a scammer in the first place. Also, knowing your information isn’t easily accessible gives you greater peace of mind. In addition, these services often allow you to control which information you want to be public and which you prefer to keep private.
How personal data removal services work
While no service promises to remove all your data from the internet, having a removal service is great if you want to constantly monitor and automate the process of continuously removing your information from hundreds of sites over a longer period. Remove your personal data from the internet with my top picks here.
By combining the use of personal data removal services with the methods outlined in this article to block and trace anonymous calls, you can significantly bolster your defenses against the ever-growing nuisance of spam calls.
Kurt’s key takeaways
Dealing with spam calls can be frustrating, but there are effective strategies to combat them. By utilizing your phone’s built-in features, downloading third-party apps and reaching out to your phone carrier, you can significantly reduce the number of unwanted calls. Also, investing in personal data removal services can further protect your privacy and minimize the risk of being targeted by scammers. Stay vigilant and proactive to keep those pesky spam calls at bay.
What role should government and telecommunications companies play in addressing the spam call epidemic? Let us know by writing us at Cyberguy.com/Contact.
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Technology
Google’s Nest Thermostat has hit its best price of the year
If you’re looking for a relatively affordable way to cut down on cooling costs, Google’s Nest Thermostat can help. It’s packed with smart controls and energy-saving features, and right now it’s on sale in white for $79 ($50 off), which is its best price of the year, at Amazon.
The smart thermostat is quick to install and makes it easy to adjust your home’s temperature whether you’re relaxing in bed or on your way home thanks to the Google Home app. You can also create schedules and control it with your voice using Google Assistant, Alexa, or another Matter-compatible voice assistant.
Once it’s set up, the Nest Thermostat can automatically turn the temperature down when you’re away to help reduce unnecessary energy use, while Google’s Savings Finder feature suggests additional ways to save over time. It also monitors your HVAC system and can alert you if something doesn’t seem right, making it easier to stay on top of maintenance before small issues become bigger, more expensive ones. If you’re eligible, Nest Renew can also automatically shift some of your heating and cooling to times when electricity is cleaner or cheaper.
That said, this is Google’s entry-level model from 2020, so you do miss out on some of the premium features found on the latest Nest Learning Thermostat. Unlike the flagship version, it won’t learn your schedule automatically over time, for example, and lacks support for Nest Temperature Sensors that let you prioritize the temperature in a specific room. Even so, if all you want is an easy way to adjust your home’s temperature remotely and potentially lower your energy bills, the Nest Thermostat is still a solid investment at this price.
Technology
Medical identity theft follows you into the doctor’s office
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The Justice Department recently charged 455 people in its annual National Health Care Fraud Takedown. The cases involve more than $6.5 billion in alleged false claims. More state Medicaid units took part than in any prior year. Ninety of the accused are doctors or other licensed medical professionals. The DOJ says prosecutors still must prove the charges in court.
Many schemes used other people’s medical identities. Prosecutors also added aggravated identity theft charges in cases across dozens of states. In one case, the co-owner of a Virginia mental health company allegedly paid homeless people with hotel stays. Prosecutors say the company used their Medicaid numbers, then billed Medicaid for crisis services the patients never got.
For the people whose numbers got used, the case file may eventually close. Their medical records may not be so easy to fix. Once someone else’s treatment shows up under your name, it can add wrong information to your chart. It can also use up insurance benefits you may need later. That is harder to undo than canceling a credit card.
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DR OZ WARNS MEDICARE SCAMMERS ARE STEALING BILLIONS — AND YOUR PERSONAL INFORMATION COULD BE NEXT
Medical identity theft can put someone else’s claims, prescriptions or diagnoses into your health records, creating problems that can follow you into a doctor’s office. (iStock)
The identity thief’s treatment gets written into your file
Medical identity theft happens when someone uses your name, Social Security number (SSN), health insurance account number, or Medicare number to see a doctor, fill a prescription, buy medical equipment, or submit a claim, according to the Federal Trade Commission (FTC).
When care is billed under your name, the thief’s health information can blend into yours. The FTC warns that mixed records can affect the care you’re able to get and the benefits you are able to use. A blood type, a drug allergy, a diagnosis, or a prescription that belongs to a stranger can sit in the file a physician reads before treating you.
Data breaches can feed the market for medical identity theft
Hospitals and insurers hold the exact records that make the fraud work, and those records are stolen often. This does not mean every healthcare breach leads to fraud. However, it explains why your insurance number, Medicare number, SSN and medical records can become valuable long after a breach notice arrives.
This spring, NYC Health + Hospitals reported that an intruder had copied files that may have included health insurance information, medical information, biometric data, billing data and other personal information. The breach was later reported to affect roughly 1.8 million current and former patients and employees.
Once a name, SSN, insurance number, Medicare number or medical record reaches a criminal marketplace, it can be resold to operators who bill under someone else’s identity.
Treat your insurance card like a credit card
Your health insurance and Medicare numbers are what these operations need, so the FTC recommends guarding them the way you would a payment card.
- Keep enrollment forms, benefit statements, and prescription labels somewhere secure, and shred them before throwing them out.
- When a doctor’s office asks for your SSN, ask whether it can use another identifier or the last four digits instead.
- Be wary of anyone who calls, texts, or emails offering free braces, genetic tests, or medical supplies in exchange for your Medicare number; several of the schemes in the June takedown billed Medicare for exactly those items.
- If you are on Medicare, create or log in to your secure Medicare account and review your claims. You can also check your Medicare Summary Notice for services, supplies or equipment you do not recognize. If something looks wrong, call 1-800-MEDICARE.
HOSPICE FRAUD USES STOLEN IDENTITIES FOR FAKE PATIENTS
Experts urge patients to treat insurance cards like credit cards and quickly challenge unfamiliar medical bills, claims or benefits notices. (iStock)
Your credit report may never flag this fraud
Because a fraudulent medical claim runs through insurance and provider systems instead of a credit check, it skips the alerts most people rely on.
Here’s what the FTC says you should look out for:
- A bill or an Explanation of Benefits (EOB) statement for care you never received
- A call from a debt collector about a medical debt you do not owe
- A medical collection you do not recognize on your credit report
- A notice from your insurer that you have reached your benefit limit
- A Medicare Summary Notice that lists services, supplies or equipment you never received
What to do first if a medical claim looks wrong
If a bill, EOB or Medicare notice shows care you never received, move quickly and keep everything in writing.
1) Call your insurer or Medicare directly
Call your insurer or Medicare using the number on your card, not a number from a random text, email or voicemail.
2) Get the claim details
Ask for the provider name, date of service, claim number and service details.
3) Request the records in writing
Contact the provider in writing and request the medical or billing records tied to that claim.
4) Report the error
Report the error to your insurer’s fraud department.
5) File an identity theft report
File a report at IdentityTheft.gov if your medical identity was used. That gives you a recovery plan and documentation you may need if fraudulent bills or collections show up later.
6) Save every document
Keep copies of every bill, EOB, letter, portal message, police report and case number.
Correcting a medical file is slower than disputing a charge
Request your records from every provider, clinic, pharmacy, lab and insurer the thief may have used, then report each error in writing. Under HIPAA, a provider generally has 30 days to give you access to your records after a written request, with a possible 30-day extension.
Fixing the record itself can take longer. HHS says a covered provider or health plan usually has up to 60 days to act on a request to amend a medical record, with a possible 30-day extension in certain cases. If the provider or plan created the wrong information, it must amend inaccurate or incomplete information.
There’s one catch, though: a provider may refuse to release records that now contain a stranger’s information, citing that person’s privacy. If that happens, ask for the provider’s privacy officer or patient advocate. You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights if you do not get your records or an explanation within the required window.
TEXAS DATA BREACH HITS 3M LICENSE CUSTOMERS
Stolen Medicare, Medicaid or insurance numbers can be used to bill for care, medical equipment or prescriptions patients never received. (kali9/Getty Images)
A credit freeze alone won’t stop a claim under your insurance
A freeze blocks new accounts, but it does nothing about a claim filed with your insurance number. Because medical identity theft can move without touching your credit file, monitoring where your personal information appears is the earliest way to act on it.
An identity theft protection service can monitor the dark web, data broker sites and people-search sites for exposed SSNs, driver’s license numbers, medical ID numbers and email addresses. It can also track all three credit bureaus for medical collections that may follow and flag public-record changes tied to your name.
If misuse happens, some services include fraud resolution support to help you request records, dispute fraudulent claims and work with providers, insurers and credit bureaus. Some plans also include identity theft insurance for eligible recovery costs.
No service can prevent every misuse of your medical identity. However, ongoing monitoring may flag exposed information before another person’s treatment reaches your records and your insurance.
See my tips and best picks on Best Identity Theft Protection at CyberGuy.com.
Kurt’s key takeaways
Medical identity theft hits in a place most of us rarely check: our health records. A stolen credit card can usually be canceled quickly. A stolen Medicare or insurance number can create fake claims, wrong diagnoses and benefit headaches that follow you long after the fraud case ends. I would not wait for a credit alert here. Check your EOBs, Medicare Summary Notices and insurer portals for visits, prescriptions or equipment you never received. Also, treat your insurance card like a payment card. Do not give the number to anyone who calls, texts or emails out of nowhere with a free offer. The most important thing is to act fast. Call your insurer or Medicare, ask for the claim details and request your medical records in writing. Then file at IdentityTheft.gov, so you have the paperwork you need if fraudulent bills or collections show up later.
Have you ever spotted a medical bill, insurance claim or EOB for care you never received? Let us know by writing to us at CyberGuy.com.
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Technology
Meta is reportedly working on smart glasses that would be recording all the time
Meta might be the next company to make an always-on AI wearable. The company is working on prototype “super sensing” always-aware smart glasses that could continuously record audio and snap photos “every few seconds,” according to the Financial Times. The wearer could then ask Meta AI about the captured audio and images.
However, the images and audio might not be directly available to the user. Here’s how the FT describes one way the glasses could use the data:
In one proposed system, raw footage and audio would not be stored by Meta or made available to the user, several people said. Instead, the metadata from that audio and images would be extracted and uploaded to the server for Meta’s AI to query, which proponents argue would have fewer privacy implications.
But currently, Meta is planning for the LED recording indicator to remain off in “super sensing” mode, the FT reports. In a July 2025 whitepaper, the company said that it would reserve the LED indicator for “active capture” scenarios where the user is saving photos or videos, and leave it off during “AI Feature” use — such as scanning a menu — to avoid users becoming too used to the indicator. (If the indicator was on during the “super sensing” mode, it might also be harder to know when the glasses are actually recording video.)
Meta is also discussing if it would use the captured data for training its AI models. It may also bring the “super sensing” features to glasses it has already released, the FT says.
“While we don’t comment on internal prototypes, we’re committed to getting our glasses right because they need to be loved by both people wearing them and those around them,” Meta spokesperson Dave Arnold says in a statement to The Verge. Arnold also notes that “Our approach has been to develop new technologies that will help people throughout their day, with privacy built in from the ground up.”
Meta hasn’t been shy about some type of always-aware glasses being a possibility. CEO Mark Zuckerberg, in the company’s Q1 2026 earnings call, said that he was “really excited to see the glasses evolve from being able to answer questions to being able to be a personal agent that’s with you all day long, helping you remember things and achieve your goals.” In a March blog post about new Ray-Ban Meta glasses, the company wrote that “with ongoing software updates, Meta AI on glasses will transition from something you have to prompt with a question each time, to a more continuous, in-the-moment assistant that can help throughout the day.”
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