Hawaii
911 calls capture chaos over the missing in deadly Hawaii wildfire
By Rebecca Boone, Claudia Lauer and Lindsay Whitehurst
Associated Press
LAHAINA, Hawaii — The day after the deadliest U.S. wildfire in a century destroyed a seaside community on Maui, the barrage of 911 calls didn’t stop: Reports of missing people, stranded family members and confused tourists trapped without food or water lit up the emergency lines every few minutes, interspersed with reports of new fires starting and older ones flaring back up.
The 911 recordings from the morning and early afternoon of Aug. 9 were the third batch of calls released by the Maui Police Department in response to a public record request. They show how first responders and emergency dispatchers — many of whom had already worked long hours during what was likely the most harrowing experience of their lives — continued to be hindered by limited staffing and widespread communication failures.
Several callers reached out to 911 throughout the morning asking for wellness checks for relatives or friends they couldn’t reach. Cell communications were still down in some areas. Authorities told people to call the non-emergency police number to file missing person reports or so that police could check with the Red Cross and other volunteers who had registered evacuees at the shelters.
But callers who couldn’t get through on the nonemergency line, turned to 911.
“My house is in Lahaina, in the fire area. And I have not been able to contact my husband. Is there any way that I can get someone to drive by the house?” a woman asked just after 1:30 p.m.
Another caller at about 9:45 a.m. called to report that his wife was missing.
“She should be in Lahaina. She went to work yesterday,” the caller told a dispatcher.
In one case, a 911 caller reported that a family missing their 15-year-old son had been “ignored.”
The operator answers were the same each time. Emergency responders weren’t able to help find missing people because they were still trying to get everyone to safety, still working hotspots and responding to fires. There weren’t enough officers to do house checks or wellness checks, but most of the town had been evacuated to the shelters.
They told callers to wait for cellphone communications to return and to keep trying the non-emergency line.
“I’m really sorry, that’s all I can give you right now,” one operator said.
Maui County and police officials did not immediately respond to messages seeking comment on Saturday.
One hundred people died because of the Lahaina fire, and thousands of survivors remain displaced because their homes were destroyed or badly damaged.
Callers turned to 911 when information was scarce or when they heard contradicting information.
A handful of residents called to ask if the Lahaina Bypass had reopened, saying they had heard an announcement on the radio that it had opened for traffic. Emergency dispatchers repeatedly batted down the misinformation.
Early in the morning dispatchers rebuked some callers asking how to get to the airport, or what roads would be open, saying the line was for emergencies only.
One caller retold how he and his family while evacuating had grabbed an elderly couple to help them also get out of Lahaina. But he said the husband had gone with him and the wife had gone with his uncle, and they could not contact each other to reunite the couple.
“We don’t know what to do with him,” the caller said.
“You can bring him to one of the emergency shelters so he can rest and get something to drink,” the dispatcher told him, adding that once communications were back up, the volunteers there could help find his wife.
Dispatchers were forced to deal with sometimes impossible situations, trying to reassure people while also knowing resources were scarce.
An exhausted Lahaina survivor, walking along the highway south of town, called asking for help just before 1 p.m.
“Our house is all burned down and everyone is just passing us by. We’re dying out here. There’s like 12 of us, all like walking along the Pali,” he said, using a nickname for a coastal, cliffside portion of the Honoapiilani Highway. He asked for someone to pick the group up, saying he feared dying of heat exhaustion.
The dispatcher said there were no buses to come get them, but they could send ambulances if they needed.
Just before 11 a.m., someone from another island called on behalf of some Lahaina residents who lost their home and vehicles but had fled up the mountain, away from the burning town.
“She’s got her husband and their two children and then some neighbors,” the caller said. The group was safe from the fire, but had no food and water and no way to evacuate.
“I’m going to let the fire department know,” the dispatcher said, “but we are really short on resources. And they’re going to see what they can do.”
At that point, fire crews were still trying to extinguish the flames that had destroyed much of Lahaina, as well as fighting three other fires in and around the towns of Kula and Kihei. People living near those blazes continued to report flames at their properties and fires reigniting like they had in Lahaina.
In one case, a 911 caller reported seeing flames and hotspots on their property and trying to put them out with a garden hose that was rapidly losing pressure. Another reported that her husband and son were fighting a fire that had broken out on their ranch in the Upcountry region of Maui, but they feared they’d need help from a helicopter.
Some areas were still dotted with potentially dangerous downed power lines. One person who called several times in the morning reported that lines were sparking and smoking at her home in the Kula area and she and her husband were unable to turn the power off. They eventually did so with the help of a friend that worked at the power company.
Callers had trouble controlling their frustration at times. A woman called in tears saying her family had left their resort when the power went out the previous day.
“We slept in our car. We can’t get ahold of the hotel. My medication, my car keys, everything is there. My kid has autism. His medication is there. I just don’t know what to do,” she said.
The dispatcher offered to have a medic sent out for the woman’s son and also suggested she try to have her doctor call in a prescription. But she said no one was being let back into Lahaina.
Hawaii
Kolekole Pass cleared for emergency evacuations out of West Oahu
HONOLULU (HawaiiNewsNow) – The Kolekole Pass is officially allowed to be used as an evacuation route in the event of an emergency on West Oahu.
U.S. military and civilian officials signed an updated official memorandum of understanding Wednesday, opening Kolekole Pass for emergency use.
The first document was signed just prior to July 29, 2025, when Hawaii faced a tsunami warning, and the pass was opened for West Oahu residents to evacuate.
Nearly 500 vehicles made their way through the pass that day as many evacuated the Leeward Coast, officials said.
Maj. Gen. James Batholomees, U.S. Army Commander, Hawaii, was joined by his counterparts from Joint Base Pearl Harbor-Hickam and the state Department of Transportation officers for Wednesday’s signing.
Batholomees said he took command the day before the tsunami warning.
“The next day, the first order that I had the blessing of giving was in conjunction with the Navy opening the pass during the tsunami,” he said.
Kupuna from the Leeward Coast also attended the signing, saying they were happy for a much-needed secondary route in the event that Farrington Highway is shut down.
Leeward Coast resident William Aila recalled when Farrington Highway was closed for 11 days due to Hurricane Iwa in 1982.
“We need an opportunity to bring in first aid, to bring in food, and to bring in other emergency supplies,” said Aila.
Officials say they are committed to conducting a mass evacuation rehearsal using Kolekole Pass every year.
Ed Sniffen, director of the state Department of Transportation, said it’s the key to a successful activation to use the route.
“The road is safe,” said Sniffen. “When we rode through this, and we did this twice with large operations, the road is safe.”
He added, “That being said, there are improvements that we still want to make.”
HDOT continues to work with the U.S. Army and U.S. Navy on upgrading the roadway, which may total $20 million in improvements.
Copyright 2026 Hawaii News Now. All rights reserved.
Hawaii
The Places Visitors Love Most In Hawaii Just Hit Their Limit
If you’ve driven Hana Highway recently, as we have, tried to wedge your rental car onto the shoulder at Honolua Bay, inched along North Shore behind an hours-long nonstop line of brake lights, or followed a social media pin taking you to Hoopii Falls, Hawaii just put those exact places into specific future plans.
The state updated plans naming specific beaches, roads, trails, and bays where visitor pressure is highest and outlining what officials say could change at each. The first round of these (DMAPs) leaned heavily on broader goals and community meetings. The latest version, however, now lists the individual sites and attaches proposed actions. These are among the most in-demand places people build into their trips, not some policy abstractions.
Before assuming your next trip will look dramatically different, one basic reality is worth noting. The Hawaii Tourism Authority does not manage the roads, trails, bays, or neighborhoods in question, so the counties, DLNR, Hawaiian Home Lands, and private landowners will be needed to carry out most of what has just been described. In almost every case, the first year at least is focused on more studies, coordination, and setting up of what might come next.
Maui: Hana and Honolua finally get specific plans.
Maui’s plan centers squarely on the iconic Hana Highway, with six of the island’s nine site-specific actions targeting that single corridor.
The ideas are relatively straightforward. Paid community stewards at high-traffic stops such as Keanae Peninsula, a first-of-its-kind Hawaii tour guide certification program requiring culturally accurate mo’olelo (storytelling), safety guidance, and place-based knowledge instead of loosely scripted commentary, together with clearer signage identifying safe and legal pullouts while reminding drivers to let residents pass instead of backing up traffic for visitor photo opportunities.
At Bamboo Forest off Hana Highway, the plan addresses repeated trespassing onto private land. There have been 35 rescues there over the past decade, most requiring use of emergency helicopters. The proposal calls for signage clearly indicating no access. But because that land is privately owned, any real restriction there depends on the owner’s full cooperation.
Honolua Bay carries perhaps the boldest concept of all in the statewide package of suggested changes, including a reservation and shuttle system to eliminate illegal roadside parking, a cultural trail staffed by stewards before visitors ever reach the water, and water stewards who will be paddling out to orient snorkel boat passengers. No procurement process has started, and no shuttle contract exists, so the idea remains on paper for now. Kaupo, where a recently paved road has attracted more traffic and complaints, would also get sensor-linked warning signs at blind hills to focus on driving safety.
Big Island: Kealakekua Bay may see closings.
Kealakekua Bay is the main headline site here, as might be expected. The draft introduces the possibility of “rest days” during coral spawning or other sensitive periods, coordinated by the DLNR, when the bay would be closed to visitors. It is still a concept and would require coordination beyond HTA.
At Keaukaha near Hilo, cruise ship impacts drive the conversation ideas, and the community has pushed for a permanent role in shaping how visitor flow is handled around the port. A steward program piloted in 2023 is now being formalized rather than remaining as a short-term experiment.
South Point, or Ka Lae, sits on Hawaiian Home Lands, so the state’s role here is to support the Department of Hawaiian Home Lands’ existing plan rather than create a new one from scratch. Hilo itself is described as needing more visitor activity even as other Big Island sites seek to manage crowding.


Oahu: North Shore, pillboxes, and parking reality.
On Oahu, it’s the iconic North Shore that anchors the plan. Five sequenced actions are listed, but the first year focuses on studies, coordination, and groundwork.
There is no shuttle system scheduled for immediate rollout and no reservation platform ready to launch. During the public webinar, officials said any fees would be site-specific and pointed to the extremely limited parking infrastructure as a major constraint.
Lanikai Pillboxes and Maili Pillbox are cited as trails that have seen steep increases in use due to social media exposure. Lanikai already has daytime parking restrictions on residential streets between 10 am and 4 pm, and Maili has experienced a recent fatality. The plan for Lanikai is to evaluate managed access, while for Maili, it begins with determining who is responsible for the trail and what authority exists in order to manage it.
Downtown Honolulu appears in the draft as a future walkable corridor linking Iolani Palace, Honolulu Hale, and nearby historic sites and shops.
Kauai: this waterfall became a neighborhood fight.
Hoopii Falls in Kapaa has become one of the most tense sites in the statewide plans. What was once a local waterfall became a high-traffic destination after intense social media exposure. The trail crosses private, lease, and state lands and is not formally maintained, and residents have placed rocks and tree stumps at neighborhood access points to slow or block visitor flow. The plan’s near-term focus is to gather more data and bring landowners together to clarify jurisdiction and what can legally be done before any formal access system is devised.
The Kapaa Crawl along Kuhio Highway is listed as a priority, but the proposed response, which is a shuttle and visitor hub concept centered on Coconut Marketplace, has no funding, no operator, and no timeline.
Kokee and Waimea Canyon are also included. Two of four proposed actions are already deferred beyond the first funding year, and the near-term steps focus has moved to installing visitor counters and studying whether a reservation system would be feasible.
What changes on your next trip.
Across all four islands, social media is repeatedly cited as a significant accelerant, turning lesser-known spots into must-see stops almost overnight. And in that regard, there is no end in sight.
There are no additional statewide fees attached to these newly identified sites, no disclosed budgets for even the most ambitious concepts, and HTA does not gain or lose any new enforcement authority through these drafts.
If you are visiting in the coming months, you are unlikely to encounter reservation systems at Honolua Bay, formalized rest-day closures at Kealakekua, shuttles operating on the North Shore, or state-managed access changes at Ho’opi’i. Most of what is described for year one is groundwork.
You can review the full island-by-island drafts here: https://www.hawaiitourismauthority.org/what-we-do/destination-management-action-plans/
Do these plans go far enough or too far at the sites you know best? Get Breaking Hawaii Travel News
Hawaii
Hawaii County Surf Forecast for March 04, 2026 | Big Island Now
Forecast for Big Island Windward and Southeast
| Shores | Tonight | Wednesday | ||
|---|---|---|---|---|
| Surf | Surf | |||
| PM | AM | AM | PM | |
| North Facing | 2-4 | 2-4 | 2-4 | 2-4 |
| East Facing | 3-5 | 4-6 | 4-6 | 5-7 |
| South Facing | 1-3 | 1-3 | 1-3 | 1-3 |
| Weather | Mostly cloudy. Numerous showers. | ||||||
|---|---|---|---|---|---|---|---|
| Low Temperature | In the upper 60s. | ||||||
| Winds | East winds 5 to 10 mph. | ||||||
|
|||||||
| Weather | Partly sunny. Numerous showers. | |||||
|---|---|---|---|---|---|---|
| High Temperature | In the upper 70s. | |||||
| Winds | East winds 10 to 15 mph. | |||||
|
||||||
| Sunrise | 6:37 AM HST. | |||||
| Sunset | 6:27 PM HST. | |||||
Forecast for Big Island Leeward
| Shores | Tonight | Wednesday | ||
|---|---|---|---|---|
| Surf | Surf | |||
| PM | AM | AM | PM | |
| West Facing | 2-4 | 2-4 | 2-4 | 1-3 |
| South Facing | 1-3 | 1-3 | 1-3 | 1-3 |
| Weather | Mostly sunny until 6 PM, then mostly cloudy. Hazy. |
||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Low Temperature | In the upper 60s. | ||||||||||
| Winds | West winds around 5 mph early in the afternoon, becoming light and variable. |
||||||||||
|
|||||||||||
| Weather | Partly sunny. Hazy. | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| High Temperature | In the mid 80s. | ||||||||
| Winds | Light and variable winds, becoming west around 5 mph in the afternoon. |
||||||||
|
|||||||||
| Sunrise | 6:41 AM HST. | ||||||||
| Sunset | 6:31 PM HST. | ||||||||
The current moderate northwest swell will continue a gradual decline through Thursday. A small west-northwest swell will arrive on Friday and hold through the weekend, followed by a small north-northwest swell early next week. Choppy east shore surf will build to near seasonal average by Wednesday as trade winds strengthen over and east of the islands. Little change is expected along east facing shores through the weekend, followed by a possible decline early next week if winds veer southerly. Surf along south facing shores will remain small to tiny through the weekend, and some islands may an increase in choppy surf if southerly winds develop early next week.
NORTH EAST
am
pm
Surf: Minimal (ankle high or less) surf.
Conditions: Semi choppy with ESE winds 5-10mph in the morning increasing to 10-15mph in the afternoon.
NORTH WEST
am
pm
Surf: Minimal (ankle high or less) surf.
Conditions: Clean in the early morning with ESE winds less than 5mph. Bumpy/semi bumpy conditions move in during the morning hours with the winds shifting W 5-10mph.
WEST
am
pm
Surf: Minimal (ankle high or less) surf.
Conditions: Semi glassy in the morning with N winds less than 5mph. Bumpy/semi bumpy conditions for the afternoon with the winds shifting WNW 5-10mph.
SOUTH EAST
am
pm
Surf: Minimal (ankle high or less) surf.
Conditions: Light sideshore texture in the morning with NE winds 10-15mph. This becomes Sideshore texture/chop for the afternoon.
Data Courtesy of NOAA.gov and SwellInfo.com
-
World1 week agoExclusive: DeepSeek withholds latest AI model from US chipmakers including Nvidia, sources say
-
Massachusetts1 week agoMother and daughter injured in Taunton house explosion
-
Wisconsin3 days agoSetting sail on iceboats across a frozen lake in Wisconsin
-
Maryland4 days agoAM showers Sunday in Maryland
-
Florida4 days agoFlorida man rescued after being stuck in shoulder-deep mud for days
-
Denver, CO1 week ago10 acres charred, 5 injured in Thornton grass fire, evacuation orders lifted
-
Massachusetts2 days agoMassachusetts man awaits word from family in Iran after attacks
-
Oregon6 days ago2026 OSAA Oregon Wrestling State Championship Results And Brackets – FloWrestling

