Technology
Fake SSA email alert: Spot this scam fast
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The email looks polished. It uses official logos, formal language and a serious warning about your account. That’s exactly what makes it so dangerous. It’s the kind of message many of us would open without a second thought, especially when it mentions security and a government agency. Candace T did pause. She took a closer look and trusted her gut before clicking anything. She wrote to us with three important words:
“Looks very fishy!”
She’s right. This email tries hard to look like it came from the Social Security Administration, complete with official branding and a serious tone. But once you slow down, the warning signs start to show. Let’s break it down so you know exactly what to watch for.
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SSA IMPERSONATION SCAMS ARE GETTING MORE PERSONAL
A polished email claiming to be from the Social Security Administration urges recipients to download a statement, but federal officials have warned this exact tactic is a scam. (Kurt “CyberGuy” Knutsson)
What this Social Security email scam claims
The message says there is a “Security Notice to Active Your Information” tied to a case number. It urges you to download a security update by a specific date to keep your account safe. There’s a big “Download now” button front and center. That’s the hook. This is a classic phishing setup designed to get you to click before you think.
Red flags in this Social Security email scam
Here are the warning signs that show this email is not what it claims to be.
The sender’s email is not from the government
The email comes from a random address that has nothing to do with the Social Security Administration. Official emails from government agencies come from .gov domains. This one does not.
The wording feels off
The subject line says “Security Notice to Active Your Information.” It should say “activate,” not “active.” Small errors like this are often a giveaway that something is not right and can signal a scam email.
The message creates urgency
The email warns, “You are required to download your updated statement by April 14, 2026.” It pushes you to act quickly with a firm deadline. Scammers rely on that pressure, so you do not take the time to verify. Real government notices rarely demand immediate action through email.
It tells you to download something
The email urges you to click a “Download Now” button to get your “updated statement.” This is a huge warning sign. The message is trying to get you to download and install a file which could contain malware that gives attackers access to your device or personal data.
It uses branding to look official
The Social Security logo and layout are designed to build trust. Scammers copy these elements to make emails look legitimate. The message even includes a line that says, “This email was sent to you by the Social Security Administration and was produced and distributed at the expense of U.S. taxpayers.” That kind of official-sounding language is meant to reassure you, but it does not mean the email is real.
It contradicts official SSA policy
The Social Security Administration has made this clear: They do not ask for sensitive information or send software downloads through email. That alone tells you this message is not legitimate.
SOCIAL SECURITY ADMINISTRATION PHISHING SCAM TARGETS RETIREES
Fake Social Security emails use official branding and urgency to trick you into clicking before you think. (Kurt “CyberGuy” Knutsson)
What could happen if you click the link
If you click the “Download now” button, a few things could happen:
- Malware could install silently on your device
- Your login credentials could be captured
- You could be redirected to a fake website that steals your information.
In many cases, you won’t even realize it happened until later.
Why Social Security email scams keep working
These emails work because they mix fear with familiarity. People trust names like Social Security. They worry about their accounts. That combination makes it easier to trick someone into clicking. The design looks polished. The message feels urgent. The goal is simple: get you to act before you think.
How to protect yourself from Social Security email scams
These simple steps can help you avoid falling for this type of phishing email.
1) Pause before you act
If an email asks you to download something or act fast, stop and take a breath. Urgency is one of the biggest scam tactics.
2) Check the sender’s address carefully
Look closely at the email domain. Government agencies use .gov addresses. Anything else is a red flag.
3) Verify the message independently
If the email claims to be from a government agency, contact that agency through its official website or phone number to confirm.
4) Avoid clicking links or downloading files
Do not click links or download attachments from unexpected emails. Instead, go directly to the official website by typing the address yourself.
BE AWARE OF EXTORTION SCAM EMAILS CLAIMING YOUR DATA IS STOLEN
Social Security scammers are leaning on fear and urgency, sending polished emails that look official but route victims to fraudulent sites. (Lisa Forster/picture alliance)
5) Use strong antivirus software
Install strong antivirus software and keep it updated. It can help block malicious downloads and warn you before you open something dangerous. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com.
6) Protect your personal data online
Consider using a data removal service to reduce how much of your personal information is exposed online. Less data available means less for scammers to exploit. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.
7) Keep your devices updated
Make sure your phone and computer have the latest updates. Security patches fix vulnerabilities that scammers often target.
8) Turn on account alerts and monitoring
Enable alerts for important accounts so you can spot unusual activity quickly if something goes wrong.
9) Report suspicious emails
Forward scam emails to the Social Security Administration’s Office of Inspector General at oig.ssa.gov/report or report them through the SSA fraud hotline. You can also mark the message as spam in your inbox. Reporting scams helps protect others and can assist investigators in stopping these attacks.
Kurt’s key takeaways
Candace trusted her instincts and flagged this email right away. That quick pause likely saved her from a bigger problem. Scammers are getting better at making messages look real. But the red flags are still there if you know where to look.
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If a message looks real and feels urgent, would you pause or click first? Let us know by writing to us at CyberGuy.com.
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Copyright 2026 CyberGuy.com. All rights reserved.
Technology
Apple’s plot to crush OpenAI
Apple is suing OpenAI. The complaint is readable and intense, as these things often are, though many experts seem to think many of the allegations are just the ways things are done. So what does Apple really want here, and why is it picking such a public fight with OpenAI?
On this episode of The Vergecast, Nilay and David go through the lawsuit, and look at Apple’s history of splashy litigation to determine whether Apple is worried about a possible competitor or simply looking to capitalize on a weak moment for OpenAI. All this is happening as Apple ships the public betas of its new software, headlined by the new Siri AI, and we have thoughts about what it all means — and whether the new Siri is actually any good.
Technology
New bank scam laws could stop suspicious payments
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Your phone rings, and the caller says your bank account is under attack. To protect your savings, you must move the money right now. The caller sounds calm. The instructions feel official. However, the “safe account” belongs to a scammer. That pressure can turn years of savings into an irreversible transfer. Georgia now gives some banks and credit unions another chance to interrupt the payment before the money leaves.
House Bill 945 took effect July 1, 2026. The law lets financial institutions pause certain transactions when they reasonably suspect financial exploitation. It protects adults age 65 or older. It also covers adults with qualifying physical or mental incapacities, Alzheimer’s disease or dementia. The idea sounds simple. Yet the details matter because your bank’s power may depend on your state, your account and the institution’s own policy.
YOUR FAMILY COULD BE ONE PHONE CALL FROM A BANK SCAM
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Georgia’s new bank scam law lets financial institutions pause certain suspicious transactions involving older or vulnerable adults. (Getty)
Georgia’s new bank scam law can pause a suspicious payment
Under Georgia’s law, a financial institution may place a hold on a transaction linked to suspected exploitation. The law can cover an eligible adult’s account or an account where that adult is a beneficiary. It can also reach an account belonging to someone suspected of carrying out the exploitation. That last provision gives the law extra reach. In practice, it could help when suspicious money arrives in another customer’s account. The institution may have room to stop the payment from moving farther when the facts support concern.
However, the law gives banks discretion. It says a financial institution may place the hold, but it does not require one. Therefore, a worried teller or fraud analyst still has to notice the warning signs and act. The law also focuses on the suspicious transaction. It does not automatically shut down every payment or withdrawal connected to the account.
A possible 30-day delay comes with limits
A Georgia hold initially expires after 15 business days. The bank may add up to 15 more business days if its review still supports the exploitation concern. A court may shorten or extend that period. The bank must notify authorized account parties and any trusted contact within three business days. It can skip someone it reasonably suspects of taking part in the exploitation. The institution must also begin reviewing the facts behind its decision.
Before using this power, the institution must train the employees involved. It also needs written procedures for reviewing suspected exploitation. The law gives institutions liability protection when they act in good faith and use reasonable care.
A trusted contact can help without controlling your money
Georgia’s law also allows an eligible adult to name a trusted contact for an account. That person could be a relative, friend or another adult the account owner trusts. The bank may contact that person when it suspects exploitation. It may also ask for help confirming contact information, health status or the identity of someone holding power of attorney. In some cases, the institution may share only that it suspects exploitation.
A trusted contact does not automatically gain access to your balance. The role also does not grant authority to move your money or make decisions for you. Federal regulators describe the contact as a backup person whom the institution can alert when something looks wrong.
Which states let banks pause suspected scam payments?
Georgia is part of a much larger shift. As of today, at least 33 states have enacted laws that let banks, credit unions or other covered financial institutions delay certain transactions when they suspect financial exploitation.
The FTC’s most recent nationwide chart identified 24 states with these laws.
However, the agency warned that its chart was only a snapshot and advised readers to check current state statutes.
However, the agency warned that its chart was only a snapshot and advised readers to check current state statutes. Since that report, nine additional states have enacted protections.
These 33 states have enacted transaction-hold protections
The states are:
- Alabama, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia and Idaho
- Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi and Montana
- Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Oklahoma, Oregon and Rhode Island
- South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington and Wyoming
The laws do not give every bank the same power. Some let an institution pause a payment on its own. Others require a report to law enforcement or adult protective services. The protected age can also vary, while several states include younger adults with qualifying disabilities. Hold periods differ even more. A delay may last only a few business days in one state. Elsewhere, an investigation or court order can keep the payment on hold much longer.
HOW FLORIDA RETIREE LOST $200K IN FAKE PAYPAL REFUND SCAM
Scammers often pressure victims to move money quickly, while transaction-hold laws aim to create time for review. (Photo by Nikolas Kokovlis/NurPhoto via Getty Images)
Nine states have joined the list since the FTC’s last review
Here is what the newer state laws do.
Colorado
Colorado’s HB 26-1110 created the Adults’ Security and Safeguards from Exploitation in Transactions Act, known as the ASSET Act. It lets a bank or credit union delay a disbursement when it reasonably believes a vulnerable adult faces financial exploitation. The institution must notify law enforcement or adult protective services. A decision generally must be made within 90 days. That period can reach 180 days when an agency investigation remains underway. The law takes effect August 12, 2026.
Georgia
Georgia’s HB 945 lets a financial institution place a hold on a suspicious transaction involving an eligible adult. The law also reaches accounts where the adult is a beneficiary. In some cases, it can cover an account belonging to the suspected perpetrator. The initial hold lasts up to 15 business days. A bank may extend it for another 15 business days when its review continues to support the concern. The law also includes trusted contacts, employee training and written notice requirements.
Idaho
Idaho enacted HB 182, known as the Report and Hold law, in 2025. It covers a broad range of financial businesses, including banks, credit unions, lenders, money transmitters and investment firms. Covered professionals may temporarily pause suspicious transactions and report suspected exploitation. The law also gives them liability protection when they act in good faith.
Maine
Maine’s 2025 law covers adults age 65 or older and people protected by the state’s Adult Protective Services Act. A bank or credit union may delay a disbursement when it reasonably believes the payment could result in exploitation. The institution must notify the Maine attorney general within two business days. The hold generally ends within 15 business days unless a court extends it. Customers may also be able to designate a trusted contact.
Maryland
Maryland’s Vulnerable Adult Banking Protection Act covers residents age 65 or older and vulnerable adults who cannot provide for their daily needs. A financial institution may delay or deny a suspicious disbursement. An initial delay can last 15 business days. The institution or an investigating agency can extend it for up to 25 business days from the original request date. The law takes effect October 1, 2026.
North Carolina
North Carolina’s SB 595 gives financial institutions broad authority to delay or refuse transactions involving suspected exploitation of older or disabled adults. The law covers withdrawals, transfers and some requested account changes. An initial delay can last up to 30 business days. The institution may extend it for another 30 business days if it continues to believe exploitation is occurring. Banks may also alert a trusted contact.
Oklahoma
Oklahoma’s SB 2067 requires financial institution employees to report suspicious activity internally and notify an appropriate agency. Banks and credit unions may place a temporary hold on a reported account. They can also contact someone previously designated by the account holder. The law takes effect November 1, 2026.
South Dakota
South Dakota’s HB 1238 lets a financial institution delay or refuse certain transactions when it reasonably believes exploitation may have occurred or is being attempted. The law protects senior and vulnerable adults. It also covers a consenting adult who asks the institution to take protective action.
Vermont
Vermont’s Act 106 lets covered financial institutions delay a transaction when they reasonably believe a customer faces financial exploitation. The initial delay can last 15 business days. The institution may add another 15 days when it believes the exploitation may continue. Vermont approved the law on May 20, 2026.
Why bank scam protections vary by state
The federal Senior Safe Act encourages financial professionals to report suspected exploitation. It also offers liability protection to covered institutions and trained employees who make qualifying reports. However, the law does not create one nationwide transaction-hold rule for checking and savings accounts. Investment accounts follow a different framework. FINRA Rule 2165 lets a brokerage firm temporarily hold certain disbursements or securities transactions when it reasonably believes an eligible adult faces financial exploitation.
The rule generally covers adults age 65 or older along with some younger adults who have qualifying impairments. As a result, a brokerage firm may have national regulatory authority to pause a suspicious request. A bank handling your checking account may depend more heavily on the law in your state.
A state law still cannot guarantee your payment will stop
Most state laws give a bank permission to act rather than requiring it to block every suspicious payment. The institution still needs to recognize the warning signs and have enough information to reasonably suspect exploitation. Your protection may depend on your age, the account involved and where you live. Your bank’s internal policies and employee training also play a role. Even in a state with a transaction-hold law, a payment may go through before anyone realizes a scam is underway.
Scammers know speed works in their favor
CyberGuy has reported on grandparent scams that use urgent calls, stolen details and AI-cloned voices. We have also covered crypto kiosk scamswhere frightened victims followed a caller’s instructions while the money moved beyond easy recovery. Georgia also used HB 945 to add safeguards for virtual currency kiosks, another payment method scammers use to move money quickly.
In both cases, the scammer wants to keep you isolated. They may warn you not to call your family or bank. They might claim that an employee is part of the investigation. A transaction hold attacks that pressure tactic. It adds time, which gives someone a chance to ask a basic question: Does this story make sense? Of course, no law will catch every scam. A payment can move through a different state, another financial service or a crypto wallet. Also, a bank may miss the warning signs or choose not to place a hold.
THE GIFT THAT PROTECTS YOUR DAD FROM SCAMMERS
House Bill 945 took effect July 1, 2026, giving Georgia banks more authority to delay payments tied to suspected exploitation. (Kurt “CyberGuy” Knutsson)
Do these bank scam transaction hold laws work?
An ABA Foundation survey commissioned from 158 banks offers an early view. Half of the responding banks in states with hold laws said they had used the authority to delay, refuse or hold transactions. Nearly 90% of respondents in states without such laws supported adopting them. The survey reflects the banking industry’s experience rather than a nationwide independent study. Even so, it shows that banks see value in having time to investigate.
That time can also create a difficult balance. Banks need enough authority to stop a devastating payment. Yet they must avoid blocking legitimate transactions based on age alone. Georgia tries to address that concern with a reasonable-cause standard. It also requires notice, employee training and an internal review. Whether the law succeeds will depend on how institutions use those tools.
How to protect your money from bank scams
You should not assume your bank can reverse a scam payment. You also cannot count on it pausing every suspicious transaction. The safest approach is to put protections in place before an urgent call, text or email catches you off guard.
1) Ask your bank about trusted contacts and transaction holds
Call your bank’s fraud department and ask whether you can add a trusted contact to your account. Then ask what the bank does when an employee suspects financial exploitation. You should also find out whether your state allows the bank to delay a suspicious transaction. The answer may differ between your checking account and your brokerage account.
2) Turn on instant alerts for account activity
Enable notifications for withdrawals, transfers and card purchases. Choose the lowest available dollar threshold so you hear about unusual activity quickly. Also review your bank’s daily transfer and wire limits. Lower limits can make it harder for a scammer to move a large amount of money in one transaction.
3) Make sure your trusted contact understands the role
Choose someone who will answer quickly and question an unusual request. Make sure that person knows your bank may call if something appears wrong. A trusted contact does not automatically gain access to your money. The role gives your bank another way to reach someone you trust during a possible emergency.
4) Create a family code word for emergencies
Choose a private word or phrase that family members can use to verify a real emergency. If someone calls claiming a loved one needs money, ask for the code word. Then hang up and contact your relative through a phone number you already have. Never call a number provided by the person demanding payment.
5) Never transfer money to a so-called safe account
A bank, government agency or law enforcement officer will not tell you to protect your savings by transferring them to another account. Scammers often use the phrase “safe account” to make a fraudulent transfer sound official. Do not send money through a wire transfer, cryptocurrency kiosk or payment app while someone is pressuring you to act immediately. End the conversation and call your bank using the number on the back of your card or its official website.
6) Use strong security software on your devices
Strong antivirus software can help detect malicious links, fake websites and downloads that scammers use to steal financial information. Keep the software updated on your phone and computer. Security software cannot stop every phone scam. However, it can block some of the digital tools criminals use before they reach your bank account. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at CyberGuy.com.
7) Reduce the personal information scammers can use
Scammers may pull your age, relatives’ names, phone number and address from data broker and people-search websites. They can use those details to make a fake emergency sound convincing. A data removal service can help reduce how much personal information appears on these sites. It cannot remove every record from the internet, but it can make it harder for criminals to build a detailed profile around you or your family. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting CyberGuy.com.
8) Act quickly if money starts moving
Call your bank’s fraud department as soon as you suspect a scam. Ask the institution to stop, recall or flag the transaction. Change your online banking password from a trusted device and review recent account activity. If you shared login details, ask the bank whether it should lock online access or issue new account numbers. Next, report the incident to local law enforcement and the appropriate fraud agency. For suspected elder financial abuse, you can also contact Adult Protective Services in your state.
Kurt’s key takeaways
Georgia’s new law gives financial institutions explicit authority to pause certain transactions when they suspect financial exploitation. However, the hold remains optional, and the protection applies only in qualifying situations. The issue reaches far beyond Georgia. At least 33 states have enacted some form of transaction-hold authority for banks or credit unions, although several newer laws have later effective dates. The protections still vary, so your state and financial institution can shape what happens during the most urgent minutes of a scam. Add a trusted contact where available. Talk with your family about how to verify an emergency and learn how your bank handles suspicious payments. A five-minute conversation today could create the pause that saves someone’s life savings later.
Should a bank have the power to delay your payment when it believes a scammer is directing you, even if you insist the transfer is legitimate? Let us know by writing to us at CyberGuy.com.
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Copyright 2026 CyberGuy.com. All rights reserved.
Technology
Fortnite is getting a bunch of AI-powered ‘personas’
Get ready for more AI characters in Fortnite. Developer Epic Games is going to let Fortnite creators publish experiences featuring characters with AI-powered voices starting on July 30th, and ahead of that launch, it’s created 36 characters with “consistent voices and personas” that creators can use as NPCs. The characters include Fortnite staples like Agent Jonesy, Peely (the banana), Fishstick (a walking fish), and Cuddle Team Leader (who wears a pink bear mascot head).
Epic tested the waters of AI characters with last year’s Darth Vader NPC that was powered by James Earl Jones’ voice — a collaboration that Jones’ estate signed off on. Even though players quickly got Vader to swear, something Epic fixed quickly, the company announced shortly after debuting Vader that Fortnite creators would be able to make AI-powered characters of their own.
The voices for these new personas rely on “performances captured from independent professional actors specifically for use in developer-made islands,” Epic says. “The actors agreed to have their performances used to develop voice models that create the spoken responses for these LLM-powered Fortnite characters.”
Down the line, it sounds like Epic wants to make characters featuring voices from the well-known actors that have appeared in the Fortnite universe, but it will have to secure the right approvals to do so. “Our next step is to work with the relevant guilds and character voice actors who have previously worked on Fortnite Battle Royale to explore opportunities to make their original voices available across the Fortnite ecosystem,” the company says.
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